Southern Oak Homeowners Insurance Review & Ratings (2024)
Protect your home with comprehensive coverage and exceptional service. Discover Southern Oak homeowners insurance review and ratings (2023) to make an informed decision. With add-ons tailored to your needs, Southern Oak offers coverage for personal property owners in Florida. Their strong financial standing and positive customer reviews make them a reliable choice.
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Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
UPDATED: Sep 17, 2024
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Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Sep 17, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Welcome to our comprehensive Southern Oak Homeowners Insurance Review & Ratings. In this article, we delve into the key aspects of Southern Oak Insurance Company, providing you with valuable insights to help you make an informed decision. Discover their coverage options, financial strength, customer reviews, and more.
- Southern Oak Insurance Company offers personal property insurance to residents of Florida
- Although they are a newer company, they have very strong financial health
- Southern Oak is one of the highest-rated insurance companies in the state of Florida
Our goal is to assist you in finding the right homeowners insurance that meets your needs. To ensure you secure the best rates and coverage from top insurance providers, enter your zip code and compare quotes now. Protect your home with confidence and peace of mind.
About Southern Oak Insurance Company
Southern Oak Insurance Company has been in business since 2004 and is domiciled in Florida. The company is privately held and owned by Florida residents. Their home offices are located in Jacksonville, Florida.
Southern Oak provides homeowners insurance coverage only to residents of the state of Florida. They specialize in high-risk coverage zones that are affected by severe weather events.
You can obtain Southern Oak insurance coverage with independent Florida insurance agents throughout the state. You can also get insurance through their online portal.
Southern Oak uses the practice of reinsurance in an effort to help balance out the risk taken on by a single insurance company. This is a strategy that many insurance companies use to insulate themselves from the risk of major disaster payouts. This is a common practice done in high-risk areas, such as coastal areas that incur severe storms.
The companies that Southern Oak reinsures with are not disclosed, but they claim that these companies are all in high standing with A.M. Best rating services. Do be aware that your policy may be underwritten by one of these reinsurance companies.
Southern Oak Insurance Company Online Tools
Southern Oak has an extensive website with access to their policy types, information about the company, contact information, and a comprehensive online portal for customers.
Within their online portal, you can file a claim, update your information, print documents, and pay your bill.
The company does offer a phone app for Android and Apple phones. The phone app gives you all the same features as the website.
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Southern Oak Insurance Policy Options
The company offers standard homeowners insurance policies. The policy types available are:
- Homeowners Insurance
- Renters Insurance
- Rental Dwelling Insurance
- Condominium Insurance
- Flood Insurance
They also offer add-ons to their policies customizing their customers’ needs. Add-ons include:
- Personal Belongings Coverage
- Animal Liability Coverage
- Golf Cart Coverage
- Screened Enclosures Coverage
- Sinkhole Coverage
- Acorn and Canopy Protection Coverage
- Additional Flood Policy
With all the additional add-ons available, customers can get practically everything they own covered under an insurance package with Southern Oak.
Southern Oak Insurance Company Financial Strength
Southern Oak Insurance does not have an A.M. Best rating at this time. However, their financial stability has been evaluated by Demotech. They have been given a rating of “A”, which is exceptional. This rating was given to the company in December 2021.
The company has shown growth in the past three years, with a large policyholder surplus. A policyholder surplus is the capital surplus of an insurance company. The company can tap into this surplus to pay out claims as needed. Currently, Southern Oak holds over $40 million in policyholder surplus.
Overall, the financial standing of Southern Oak Insurance Company is very strong, and its financial trend looks very positive.
Hassle-Free Southern Oak Homeowners Insurance Claims Processing
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
Southern Oak Insurance Company offers multiple convenient ways for policyholders to file insurance claims. You can file a claim through their user-friendly online portal, over the phone, or via their mobile app. This flexibility allows customers to choose the method that suits them best, ensuring a hassle-free claims process.
Average Claim Processing Time
While the specific processing time for claims may vary depending on the nature of the claim and its complexity, Southern Oak is known for its prompt claims handling. Many customers have praised the company for its efficiency in processing claims, reducing the stress associated with unexpected events.
Customer Feedback on Claim Resolutions and Payouts
Customer reviews of Southern Oak Insurance Company generally reflect positive experiences with claim resolutions and payouts. Policyholders have expressed satisfaction with the company’s ability to tailor policies to their specific needs and provide lower premium rates compared to competitors.
However, some negative feedback does exist, primarily related to policy cancellations and occasional delays in claim payouts.
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Southern Oak Homeowners Insurance Embraces Digital Transformation
Mobile App Features and Functionality
Southern Oak offers a mobile app for both Android and Apple smartphones, providing policyholders with on-the-go access to their insurance accounts. The app mirrors the functionality of the company’s website, allowing customers to file claims, update their information, view and print documents, and make payments conveniently from their mobile devices.
Online Account Management Capabilities
Southern Oak’s comprehensive online portal offers robust account management capabilities. Policyholders can access policy information, file claims, update personal details, and conveniently pay bills through this platform. This online account management system enhances customer control and accessibility.
Digital Tools and Resources
Southern Oak Insurance Company provides a range of digital tools and resources to assist customers in managing their insurance needs effectively. These include online policy information, claims tracking, and educational resources to help policyholders make informed decisions about their coverage.
As you consider Southern Oak Insurance for your homeowners insurance needs, these digital and technological features, along with the ease of the claims process, can significantly contribute to a smoother and more convenient insurance experience.
Navigating Southern Oak Insurance: A Comprehensive Overview
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Southern Oak Insurance Company Reviews
Southern Oak is a very popular insurance company in Florida and has received several hundred reviews online, mainly on Google Maps. The company’s customer ratings average is 4.4 stars, which is very positive.
One glowing review of the company mentioned how Southern Oak was able to tailor a policy to the customer’s actual needs, as opposed to the typical cookie-cutter policies that big insurance companies dole out.
Many customers note that their rates are much lower than competitors. One customer said that their premium was 20% lower than their previous carrier.
Other things worth noting are mentions of strong customer support and a hassle-free claims process.
There are a handful of negative reviews worth noting. Several customers have experienced being dropped from their policy due to old roofs. One customer said that his policy was dropped because of an old water heater that was installed in a detached garage.
Other customers have had issues with claims taking a long time to pay out. One woman said she had been waiting for four months to even get her claim started, let alone repaired and paid out.
Overall, the reviews left for Southern Oak are overwhelmingly positive, with a handful of negative reviews given throughout the years.
Southern Oak Insurance BBB Rating
The company has been accredited by BBB since 2016 and has accumulated eight reviews. Out of these eight reviews, they have received a rating of 1.13 stars, which is far lower than their Google review score.
The primary complaint filed with the BBB is that the company cancelled its policies for various reasons. Customers have complained that cancellation was unwarranted and given without notice.
Southern Oak Insurance Complaints
According to the National Association of Insurance Commissioners, Southern Oak Insurance Company has received zero confirmed complaints in 2021. This is exceptional for an insurance company. There were zero complaints on file in 2020 as well.
However, the company received 47 confirmed complaints in 2019. This is due to the fact that 2019 was a catastrophic damage year for residents of Florida. Other insurance companies accrued far higher complaints during this year.
The national average complaint index score is a one, and Southern Oak sits at a zero. This score reflects their high levels of positive reviews online.
Overall, Southern Oak Insurance Company has overwhelmingly positive online ratings for an insurance company. Their complaint index score of zero is in step with their positive reviews. There are some negative reviews online, mainly consisting of dropped policies. So, if you do decide to open a policy with Southern Oak, make sure you keep your appliances and roof up to date.
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Southern Oak Home Insurance: A Comprehensive Review
Southern Oaks insurance company reviews reveal a generally positive sentiment among policyholders, particularly highlighting the responsiveness and professionalism of Southern Oak insurance agents. Customers appreciate the comprehensive coverage options provided by Southern Oaks home insurance, noting that it caters well to the unique needs of Florida homeowners.
The company has received commendations for its competitive rates and solid customer service, as seen in homeowners insurance Florida reviews. Many clients consider it among the best homeowners insurance Florida reviews, attributing high satisfaction to the ease of filing claims and the support offered throughout the process.
When comparing best home insurance company ratings, Southern Oak often stands out for its customer-focused approach. This recognition is reflected in best home insurance reviews that praise the company’s attention to detail and effective communication channels, including the convenient Southern Oak insurance agent login.
For policyholders needing to file claims, the accessible Southern Oak insurance claims phone number is another appreciated feature. Additionally, Southern Oak’s reputation is bolstered by home insurance company ratings and home insurance company reviews that consistently rank it highly among competitors.
This makes it a solid choice for those seeking reliable coverage, supported by positive feedback in homelife warranty protection reviews and A.M. Best coastal home insurance ratings.
Wrapping up About Southern Oak Insurance Company for 2022
Southern Oak Insurance Company is a smaller insurance carrier that only writes policies in Florida. They use the reinsurance strategy to help insulate their balance sheets in the case of a heavy peril year.
The company is privately owned by Florida residents, so they understand what homeowners specifically need. They specialize in high-risk policies due to severe weather events.
Southern Oak offers all the basic personal property insurance coverage and has several add-on packages available to customize policies for customer needs.
The financial standing of the company is excellent, and its balance sheets are very strong with growth in its capital surplus year over year.
Southern Oak Insurance Company has very strong online reviews, with the occasional bad review sprinkled in. Overall, customers seem to be very satisfied with how the company handles claims.
Overall, Southern Oak Insurance Company is a very strong contender if you live in Florida and are at risk of incurring damage from severe weather events.
Another strong insurance company based out of Florida is FedNat Insurance Company.
Frequently Asked Questions
What types of insurance does Southern Oak Insurance Company offer?
Southern Oak Insurance Company offers standard homeowners insurance policies with various add-ons for customization.
What states does Southern Oak Insurance Company serve?
Southern Oak Insurance Company only offers coverage to residents of the state of Florida.
Does Southern Oak Insurance Company use reinsurance?
Yes, Southern Oak Insurance Company uses the practice of reinsurance to help balance out the risk taken on by a single insurance company.
What is the financial standing of Southern Oak Insurance Company?
Southern Oak Insurance Company has shown growth in the past three years, with a large policyholder surplus. Their financial stability has been evaluated by Demotech and given a rating of “A”, which is exceptional.
How are the customer reviews for Southern Oak Insurance Company?
Overall, the customer reviews for Southern Oak Insurance Company are overwhelmingly positive, with an average rating of 4.4 stars. However, there are some negative reviews online, mainly consisting of dropped policies and claims taking a long time to pay out.
Does Southern Oak Insurance Company have a BBB rating?
Yes, Southern Oak Insurance Company has been accredited by BBB since 2016 and has received a rating of 1.13 stars, which is lower than their Google review score.
Has Southern Oak Insurance Company received any complaints?
According to the National Association of Insurance Commissioners, Southern Oak Insurance Company has received zero confirmed complaints in 2021, but received 47 confirmed complaints in 2019.
Is Southern Oak a good insurance company?
Southern Oak Insurance Company has garnered positive reviews from many customers, with an average rating of 4.4 stars. However, like any insurance company, there are some negative reviews, particularly related to policy cancellations and claim processing delays. Overall, Southern Oak appears to offer competitive rates and comprehensive coverage options, but individual experiences may vary.
Is Southern Oak leaving Florida?
As of my last update, there have been no reports indicating that Southern Oak Insurance Company is leaving Florida. Southern Oak specializes in providing homeowners insurance coverage to residents of Florida and operates exclusively within the state.
How long has Southern Oak Insurance been in business?
Southern Oak Insurance Company has been in business since 2004. With over two decades of experience, they have established themselves as a prominent insurer in the Florida market, particularly focusing on high-risk coverage zones affected by severe weather events.
Who owns the Southern Oak Insurance Company?
Southern Oak Insurance Company is privately held and owned by Florida residents. The specific individuals or entities behind the ownership are not publicly disclosed, but the company operates with a focus on understanding the unique insurance needs of Florida homeowners.
What is Southern Oak’s financial rating?
Southern Oak Insurance Company’s financial stability has been evaluated by Demotech, which gave them a rating of “A”, indicating exceptional financial strength. While they may not have an A.M. Best rating, which is more widely recognized, their Demotech rating signifies strong financial standing.
Who is the CEO of Southern Oak Insurance?
The CEO of Southern Oak Insurance Company has not been publicly disclosed. Typically, the CEO or top executives of insurance companies may not be readily available information, especially for smaller or privately held companies like Southern Oak.
Which is the cheapest homeowners insurance?
Determining the absolute cheapest homeowners insurance can vary based on numerous factors including your location, home value, coverage needs, and personal circumstances. It’s recommended to compare quotes from multiple insurance providers to find the most affordable option for your specific situation.
Who is the largest home insurer in Florida?
State Farm is one of the largest home insurers in Florida, along with other major companies like Universal Property & Casualty Insurance Company and Citizens Property Insurance Corporation.
Who has the best and most affordable homeowners insurance?
The “best” and “most affordable” homeowners insurance can be subjective and dependent on individual needs. It’s advisable to compare quotes from different insurers, considering factors like coverage options, customer service, financial stability, and premium rates to determine the best option for you.
Who is the most expensive homeowners insurance?
The most expensive homeowners insurance can vary depending on factors such as location, home value, coverage needs, and insurance provider. Generally, insurers that specialize in high-risk areas or offer extensive coverage options may have higher premiums.
What is the best homeowners insurance for seniors?
The best homeowners insurance for seniors depends on individual needs and preferences. Some insurers offer discounts for seniors, while others may provide specialized coverage options tailored to senior homeowners. It’s advisable for seniors to compare quotes from different insurers to find the most suitable coverage at an affordable rate.
What is the average monthly cost of homeowners insurance in Florida?
The average monthly cost of homeowners insurance in Florida varies depending on factors such as location, home value, coverage needs, and insurance provider. However, as of recent data, the average annual premium for homeowners insurance in Florida is around $1,993, which equates to approximately $166 per month.
Why is it so hard to get homeowners insurance in Florida?
Florida’s geographic location and exposure to natural disasters such as hurricanes and flooding make it a high-risk area for insurers. As a result, some insurance companies may limit their coverage options in Florida or charge higher premiums to mitigate the risks associated with potential losses from natural disasters. Additionally, state regulations and insurance market dynamics can also contribute to challenges in obtaining homeowners insurance in Florida.
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Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.