3.23 / 5 based on 5 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company InformationOne Park Circle
Westfield Center, OH 44251
(330) 887-0840 (Fax)
Last Updated: 2018-03-19
Company Reviews (5)
You get the run around with Westfield, June, 2016
I recently had a small stone chip in my windshield. I called my agent to see whether the chip repair would be covered and if there was a copay. The agent said he didn't know. I went online to Westfield and was referred to Safelite, their preferred provider. They couldn't tell me whether it was covered or not. They transferred me to Westfield (customer service) and I spoke with a pleasant but unhelpful woman who suggested that I call my agent again. After a lot of time, I still haven't been able to find a answer to my question. Very frustrating!!!!!! Thank I will look for another option next time my insurance comes up for renewal.
Hail damage., July, 2017
After storm and hail i filed claim for roof. After 3 experts look at my roof all 3 agree that the roof need to be replace. Westfield hired their expert, that initially agree that the roof needs to be replace, but when I got report from Westfield the claim was denied. They say that it's cosmetic and the shingles are ok. My whole neighborhood had roofs replaced but me.
Wander what would happen if my cars would have hail damage, would they say " It's just cosmetic, car run s fine." If I decide to sell my house anybody will pay full price with damage roof ??? Air Conditioner unit had hail damage. they pay me $180 to brush it. when later it stop working due to small leak from damaged area ( according to 2 A/C specialists). Westfield hired their own A/C "expert" that say "the unit have no hail damage" And I didn't touch it yet!!! ??? Worst Insurance I ever had !!! At list they did not tell me that hail was my fault. I am looking for new Insurance. (you get what you pay for)