Western Southern Life Reviews

  • 1.38 / 5 based on 1 Review | Submit Your Review
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    Financial Ratings

    A.M. Best:A+
    S&P Rating:AA
    Moody's Rating:Aa3
    Fitch Rating:AA

    Company Information

    400 Broadway
    Cincinnati, OH 45202
    (866) 832-7719
    (513) 629-1220 (Fax)

    Last Updated: 2020-01-18

    Company Reviews (1)

  • 0 of 0 people found the following review helpful.

    Pitiful Customer Service On Claim, January, 2020

    My Father passed away in Dec 2019 - he had 2 different small policies that he paid premiums on since the early 1960s - that's 60 years people. After I received the death certificates necessary I called the local district manager and he told me that he would see to it that a package was sent out to me with the appropriate forms and That I should send it back with the death cert's and a copy of the trust. 10 days went by and no such package arrived. I then called Customer Service and told this story and they took my email address and assured me that I would receive the paperwork via email - after no such email arrived I called again the next day, talked to a different person who assured me that I would receive an email later that day. What a surprise the next day when none arrived. If this is the treatment for a customer of 60 years, I shudder to think what it must be like for everyone else!

    • Life Insurance
    • New Port Richey, FL
    • 54 Year Old Male
    • Customer for 5+ Years
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