Western National Insurance Review & Ratings (2024)

Discover exceptional car insurance coverage with Western National Insurance. With a strong reputation and a commitment to customer satisfaction, they offer reliable and comprehensive policies to protect your vehicle. Experience peace of mind on the road with Western National Insurance's top-notch car insurance options.

UPDATED: Dec 9, 2023Fact Checked

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

UPDATED: Dec 9, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 9, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 9, 2023Fact Checked
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Western National

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Established Reputation: With a history dating back to 1899, Western National Insurance has a long-standing presence in the insurance industry, showcasing stability and reliability.
  • Customer-Centric Approach: The company emphasizes outstanding customer service, as evidenced by positive customer reviews. Friendly and helpful staff contribute to a positive overall customer experience.
  • Comprehensive Coverage Options: Western National Insurance provides a range of insurance products, including auto, home, umbrella, and business insurance, allowing customers to tailor coverage to their specific needs.
  • Mutual Company Structure: Being a mutual company means policyholders have a stake in the company’s ownership, fostering a sense of shared responsibility and alignment of interests.
  • Geographic Presence: Operating in 19 states across the Midwest and Western United States, Western National Insurance offers coverage to a broad customer base.
  • Discount Opportunities: The company offers various discounts, such as safe driver, multi-policy, anti-theft, good student, accident-free, defensive driving, and group discounts, helping customers save on premiums.
  • Digital Advancements: Western National Insurance provides a feature-rich mobile app and online account management, offering policyholders convenient access to their insurance information.
  • Positive Claims Handling: Customer feedback suggests efficient and fair claim resolutions, demonstrating the company’s commitment to supporting customers during challenging times.

Cons

  • Limited Coverage Options: Some customers report that the company’s coverage options may be somewhat limited compared to other insurance providers. This could be a drawback for individuals seeking highly specialized or unique coverage.
  • Difficulty Reaching Agents: A few customers have mentioned challenges in reaching their agents or receiving timely responses to inquiries. Improved communication channels may enhance the overall customer experience.
  • Regional Focus: While Western National Insurance operates in 19 states, its coverage is concentrated in the Midwest and Western United States

Final Verdict: Review of Western National

Western National Insurance is a regional insurance company that has been providing insurance products and services since 1899. The company’s mission is to provide quality insurance coverage and exceptional customer service to its policyholders.

Western National Insurance offers a range of insurance products, including auto, home, and umbrella insurance, and operates in nine states in the Midwest and Western United States.

Customers of Western National Insurance may be eligible for a range of discounts, including safe driver, multi-policy, anti-theft, good student, accident-free, defensive driving, and group discounts. The specific discounts available may vary by state and policy type.

Customer reviews of Western National Insurance are generally positive, with customers praising the company’s customer service, claims handling, and affordable rates. Some customers note that coverage options may be somewhat limited, and a few report difficulty reaching their agents.

What You Should Know About Western National Mutual Insurance Company

Explore Western National Insurance in our detailed article. You’ve arrived at the ideal location if you’re looking for trustworthy auto insurance. We will examine important subjects in this article, including the background of Western National Insurance, its coverage choices, pricing variables, possible discounts, and client feedback. We’ll give you useful information so you can decide what kind of auto insurance you need.

By simply entering your zip code, you can access a convenient and efficient way to compare quotes from the top insurance companies in your neighborhood. Our platform ensures that you are able to find the best deals available, tailored to your specific needs. With our assistance, you can locate the ideal protection that not only meets your requirements but also comes at the most affordable price possible.

Western National Insurance History and Mission

Western National Insurance was founded in 1899 in Minneapolis, Minnesota. The company started out as a mutual insurance company, owned by its policyholders, and provided fire and tornado insurance to farmers in rural Minnesota. In the early 20th century, Western National Insurance expanded its offerings to include a wider range of insurance products, including car insurance.

Today, Western National Insurance operates in 19 states across the country and is still a mutual company, owned by its policyholders. The company’s mission is to provide outstanding customer service and quality coverage to its customers. They aim to be a financially stable and profitable insurance company that offers competitive rates and products that meet their customers’ needs.

Western National Insurance is committed to providing a high level of customer service to its policyholders. They have a team of experienced agents who are available to help customers understand their insurance coverage and answer any questions they may have. The company also provides online tools and resources to help customers manage their policies and make payments.

In addition to providing excellent customer service, Western National Insurance is committed to giving back to the communities it serves. The company has a long history of supporting local organizations and charities, and its employees are encouraged to volunteer their time and talents to help those in need.

Western National Mutual Insurance Company Insurance Coverage Options

Western National Insurance offers a range of insurance products to its customers. In addition to car insurance, they also offer home insurance, umbrella insurance, and business insurance. Here’s a breakdown of each product:

  • Car insurance: Western National Insurance offers a range of car insurance options, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage. Customers can also add on additional coverage options, such as roadside assistance and rental car reimbursement.
  • Home insurance: Western National Insurance offers homeowners insurance, condo insurance, and renters insurance. Their homeowners insurance policies include coverage for the structure of the home, personal property, liability, and additional living expenses. They also offer optional coverage for things like water backup and identity theft.
  • Umbrella insurance: Umbrella insurance provides additional liability coverage beyond what is included in a standard homeowners or car insurance policy. Western National Insurance offers umbrella insurance with coverage limits of up to $5 million.
  • Business insurance: Western National Insurance offers a range of business insurance products, including general liability insurance, property insurance, workers’ compensation insurance, and commercial auto insurance. They also offer specialized coverage options for industries such as restaurants, contractors, and nonprofits.

    Areas Where Western National Insurance is Offered

    Western National Insurance operates in 19 states across the United States. Here are the states where the company currently offers insurance products:

    • Arizona
    • Colorado
    • Iowa
    • Kansas
    • Minnesota
    • Missouri
    • Nebraska
    • New Mexico
    • North Dakota
    • Oklahoma
    • Oregon
    • South Dakota
    • Texas
    • Utah
    • Washington
    • Wisconsin
    • Wyoming
    • Idaho
    • Montana

    If you’re interested in finding out which states Western National Insurance operates in, here are the six steps you can follow:

    1. Go to the Western National insurance website.
    2. On the homepage, click on the “Find an Agent” link in the top right corner of the page.
    3. Enter your ZIP code, city, or state in the search box and click “Search.” This will bring up a list of agents in your area.
    4. Choose an agent from the list to see their contact information and location.
    5. On the agent’s page, you should be able to see a list of the states they serve. If Western National Insurance operates in your state, it should be listed.
    6. If you’re still unsure whether Western National Insurance operates in your state, contact the agent directly and ask. They should be able to provide you with more information about the company’s products and services in your area.

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    Western National Mutual Insurance Company Insurance Rates Breakdown

    The cost of insurance from Western National Insurance can vary depending on a number of factors, including the type of coverage, the amount of coverage, the deductible, the location of the insured, and the individual’s driving record or claims history. Here are some factors that may affect the cost of insurance from Western National Insurance:

    • Type of coverage: The cost of insurance will vary based on the type of coverage the individual selects. For example, liability coverage will generally be less expensive than full coverage that includes collision and comprehensive coverage.
    • Amount of coverage: The more coverage an individual selects, the higher their premium will be. A higher limit of liability or a lower deductible will result in a higher premium.
    • Deductible: A higher deductible will typically result in a lower premium, as the insured is agreeing to pay more out of pocket in the event of a claim.
    • Location: Insurance rates can vary based on the location of the insured. Areas with higher crime rates or more traffic accidents may result in higher premiums.
    • Driving record: A good driving record with no accidents or violations can result in lower

    Western National Mutual Insurance Company Discounts Available

    Western National Insurance offers a range of discounts to help customers save money on their insurance premiums. Here are some of the discounts that may be available:

    • Safe driver discount: Customers who have a good driving record with no accidents or violations may be eligible for a safe driver discount.
    • Multi-policy discount: Customers who have multiple insurance policies with Western National Insurance, such as auto and homeowners insurance, may be eligible for a multi-policy discount.
    • Anti-theft discount: Customers who have anti-theft devices installed in their vehicle may be eligible for a discount on their comprehensive coverage.
    • Good student discount: Students who maintain good grades in school may be eligible for a good student discount on their auto insurance.
    • Accident-free discount: Customers who have been accident-free for a certain period of time may be eligible for an accident-free discount.
    • Defensive driving discount: Customers who complete a defensive driving course may be eligible for a discount on their auto insurance.
    • Group discount: Members of certain groups or organizations may be eligible for a group discount on their auto insurance.

    Navigating Western National Insurance Claims Process

    Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

    Western National Insurance prioritizes the convenience of its customers when it comes to the claims process. They offer multiple channels for filing claims, ensuring that policyholders can choose the method that suits them best.

    Whether you prefer the simplicity of online submissions, the personal touch of speaking with a representative over the phone, or the mobility of using their mobile app, Western National Insurance has you covered.

    Average Claim Processing Time

    One of the key factors that define an insurance company’s reliability is how quickly they process claims. Western National Insurance understands the importance of swift claim processing. While the specific processing time may vary depending on the nature and complexity of the claim, the company strives to ensure that customers receive prompt attention and resolution.

    Customer Feedback on Claim Resolutions and Payouts

    To gauge the effectiveness of any insurance company, it’s crucial to consider customer feedback regarding claim resolutions and payouts. Western National Insurance has received positive reviews from customers for its claims handling process.

    Many policyholders have expressed satisfaction with the efficiency and fairness of claim resolutions, making it evident that the company is committed to providing the support and compensation their customers need during challenging times.

    Unveiling Western National Insurance Digital and Technological Advancements

    Mobile App Features and Functionality

    Western National Insurance offers a feature-rich mobile app that empowers policyholders with convenient access to their insurance information. The app provides functionalities such as policy management, claims reporting, and even digital ID cards. Whether you need to make payments, view policy documents, or report a claim, the mobile app streamlines these tasks for on-the-go convenience.

    Online Account Management Capabilities

    For those who prefer managing their insurance policies from a desktop or laptop, Western National Insurance provides a robust online account management platform. Policyholders can log in to their accounts to review coverage details, make policy changes, and track claims. The online portal ensures that customers have easy access to their policy information whenever they need it.

    Digital Tools and Resources

    In addition to their mobile app and online account management, Western National Insurance offers various digital tools and resources to assist their customers. These resources include educational materials, FAQ sections, and calculators that can help policyholders make informed decisions about their insurance coverage.

    Western National Insurance’s commitment to providing digital tools demonstrates their dedication to ensuring their customers have the information and resources they need to make confident insurance choices.

    How Western National Mutual Insurance Company Ranks Among Providers

    To evaluate how Western National Mutual Insurance Company ranks among providers, you can consider the following:

    • Financial Strength Ratings: Check the company’s financial strength ratings from rating agencies like A.M. Best, Moody’s, Standard & Poor’s, or Fitch. These ratings provide insights into the company’s financial stability.
    • Customer Satisfaction Surveys: Look for customer satisfaction surveys and reviews from reputable sources like J.D. Power, Consumer Reports, or the National Association of Insurance Commissioners (NAIC). Customer feedback can provide valuable insights into the overall customer experience.
    • Industry Rankings: Some industry publications or websites may release annual rankings of insurance providers based on factors like customer satisfaction, coverage options, and pricing. Reviewing such rankings can give you an idea of where Western National Mutual Insurance Company stands relative to its competitors.
    • State Insurance Department Reports: Check with your state’s insurance department for reports on consumer complaints and the company’s performance in your specific state. This can help you understand how the company interacts with customers locally.
    • Comparison Websites: Utilize online comparison tools and websites that allow you to compare insurance providers based on coverage options, rates, and customer reviews. This can provide a broader perspective on how Western National Mutual Insurance Company compares to other providers in the market.
    • Industry Awards: Check if the company has received any industry awards or recognitions. Awards for customer service, innovation, or other categories can be indicative of a provider’s strengths.

    Customer Reviews of Western National Insurance

    Customer reviews of Western National Insurance are generally positive, with many customers praising the company’s customer service, claims to handle, and affordable rates. Here are some common themes that emerge from customer reviews:

    Strengths:

    • Excellent customer service: Many customers praise the company’s customer service, citing the friendly and helpful staff and the ease of making changes to their policies.
    • Fast claims processing: Several customers report that their claims were handled quickly and efficiently, with no hassle or delay.
    • Affordable rates: Many customers report that Western National Insurance offers competitive rates that are often lower than other insurance providers.

    Weaknesses:

    • Limited coverage options: Some customers report that the company’s coverage options are limited compared to other insurance providers.
    • Difficulty reaching agents: A few customers report difficulty reaching their agents or getting timely responses to their inquiries.

    Frequently Asked Questions

    What is the A.M. Best rating for Western National Insurance?

    Western National Insurance has an A.M. Best rating of A.

    What insurance products does Western National Insurance offer?

    Western National Insurance offers car insurance, home insurance, umbrella insurance, and business insurance.

    How long has Western National Insurance been in business?

    Western National Insurance was founded in 1899.

    Which states does Western National Insurance operate in?

    Western National Insurance operates in 19 states across the United States.

    What factors affect the cost of insurance from Western National Insurance?

    Factors that may affect the cost of insurance from Western National Insurance include the type and amount of coverage, deductible, location, and individual’s driving record or claims history.

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    Eric Stauffer

    Licensed Insurance Agent

    Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

    Licensed Insurance Agent

    Michelle Robbins

    Licensed Insurance Agent

    Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

    Licensed Insurance Agent

    Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

    Reviews
    for Western National Mutual Insurance Company

    4.31 (30 reviews)
    5
    February 25, 2020

    robbotis

    A+

    Great policy and great people. Always friendly and make insurance easy. The Penalty Free Promise is an amazing feature!
    5
    December 9, 2019

    kameolynn

    Western National is a Good Company

    I have been incredibly happy with Western National Insurance. Our rates are exactly as originally laid out and have not increased drastically over the years. I've had no trouble adding or removing coverage or vehicles at any point. Changes are made quickly and everything is done in a timely manner. My payments are taken out exactly as scheduled every month, and I love the option of automatic withdrawal. My insurance cards show up quickly after a ...
    I have been incredibly happy with Western National Insurance. Our rates are exactly as originally laid out and have not increased drastically over the years. I've had no trouble adding or removing coverage or vehicles at any point. Changes are made quickly and everything is done in a timely manner. My payments are taken out exactly as scheduled every month, and I love the option of automatic withdrawal. My insurance cards show up quickly after a vehicle is added as well. They have the best rates of any insurance company I've looked into and I don't see us changing to another company any time in the near future. Very satisfied with their services.
    1
    February 11, 2019

    beethovin1

    crappy claims center.

    I have a total lost on 12/24/2019. was on my way to see my children in another state. had to rental a car at an outrages price because of the holiday. my car was not paid for until 01/22/2019. I have 3 car rental since. one on the day of the accident. they provided me one until 01/14/2014. I was told to return the rental car because the check was going to arrive that day. they forgot the mail the check. no car, no check. I have to rent ...
    I have a total lost on 12/24/2019. was on my way to see my children in another state. had to rental a car at an outrages price because of the holiday. my car was not paid for until 01/22/2019. I have 3 car rental since. one on the day of the accident. they provided me one until 01/14/2014. I was told to return the rental car because the check was going to arrive that day. they forgot the mail the check. no car, no check. I have to rent my own car again. they told me I will be reimbursed. I faxed the information to them, no response. turns out the adjuster went on leave for 2 week. finally got back with me and now don't want to pay me back the total amount I paid for my rental car. they say it too much. they apparently had a contract with Enterprise rental and can get a lower price. they will only pay me their contracted price. which is a bunch of [redacted word]. now, it 02/11/2019 and the problem have not been resolved. I am stressed out and tired of dealing with the insurance company. I am suing them. now they will have to reimburse me with attorneys fee, court fees and pains and suffering. 3 to 4 times as much as just paying me back for the car rentals. if they were working for me, they're fired.
    5
    November 3, 2018

    sw25

    Great

    My agent has been absolutely amazing working to get me the best deals and keep me informed about how the policy works and the details.
    5
    September 18, 2018

    Smoky

    Won't Raise Your Rates If You Have An Accident

    I was hit by an inattentive driver & my car was totaled. Western National Mutual Insurance company didn't raise my rates.
    3
    July 18, 2018

    TracyS

    Western National

    The company is fine. I am able to pay by mail or over the phone. The people I have had contact with have been personable.
    4
    July 18, 2018

    rleer4

    Low Cost

    I switched to this company because they offer the lowest cost for the same level of coverage as other companies. They offer all the benefits of coverage while staying affordable.
    5
    April 20, 2018

    robbotis

    Amazing

    Great service and a great product. I'm not sure other carriers can come close to offering the Penalty Free Promise which won't ever require a charge for an accident I have.
    5
    March 7, 2018

    nabthisis

    What a deal!

    These guys are great. I have complete coverage at a cost so far less than other companies. I almost can't believe it. I have recommended this company to many friends and they have the same experience.
    4
    February 18, 2018

    dreamer333

    very helpful team

    they have been very good with allowing us to do monthly payments instead of doing 3 month payments, makes it alot easier on us
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