1.78 / 5 based on 5 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information8735 Henderson Road
Tampa, Fl 33634
(813) 675-2899 (Fax)
Last Updated: 2019-06-02
Company Reviews (5)
WellCare fraudulently rejects provider claims, February, 2017
WellCare fraudulently takes the employees doctors bills and denies them repeatedly until the doctors stop billing. And they get away with it.
This puts the employees at risk of paying for the doctor bills that WellCare is hired to pay for.
Worse than no insurance, September, 2016
Told that having doctor coverage was no problem. Doctors tell me they do not accept because of slow pay. Refused to pay doctor from emergency room visit because there was no PRIOR APPROVAL, who gets prior approvals for Emergency Room visit. Left owing more than I would have to pay the fine for not having insurance
Can't pay plan online, March, 2018
My pay period changes and I live week to week. I need flexibility in paying my bill. They told me I have to CALL TO PAY MY BILL every month if I do not have recurring payment. I regret randomly choosing this company.
Could have better options , September, 2015
It was an okay policy wish it had better options like with vision and eye care you can't get glasses anymore with there help. I disprove of that, that is my only big issue with them.
Scam their customers, June, 2019
Do not waste your efforts calling the phone number on the back of your WellCare card and only get marble-mouthed conversations out of it. End nowhere! Go directly to WellCare, located in Florida, escalations department! Phone #866-587-1384. If an associated plan of Medicare, call Medicare first and put a complaint against WellCare -first- and then tell the Escalations agent you had done that before calling. WellCare has to resolve any Medicare complaint it gets but never will or try not to with oddball - half witted excuses.
WellCare advertises unreal great benefits but try to get them! Never will because of all sorts of excuses they will give you not to allow them. Keep calling Medicare on not allowing you your full benefits and eventually it will be passed to the (ARC) Medicare Advanced Resolution Center. WellCare will be forced to follow Medicare guidelines. When ARC is given your case with WellCare problems, the ARC agent can make 3 way calls with you, them and WellCare. If a WellCare escalations agent hangs up on you and the ARC agent, just have the ARC agent hit redial on them. WellCare is the best cat and mouse insurance company you will ever find!