United States Liability Insurance Group (USLI) Reviews

  • 1.59 / 5 based on 5 Reviews | Submit Your Review
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    Financial Ratings

    A.M. Best:A++

    Company Information

    1190 Devon Park Drive
    Wayne, PA 19087
    (800) 523-5545
    (610) 688-4391 (Fax)
    http://usli.com


    Last Updated: 2019-04-01

    Company Reviews (5)

  • 12 of 12 people found the following review helpful.

    poor customer service, December, 2018

    Please do not purchase insurance from this company. If you already have then don’t renew policy. They don’t want to pay for the Damages and their agent are rude. I will not renew my policy. I own a business and every customer that comes to me I tell them about their poor customer service.

    • Business Insurance
    • Norwood, MA
    • 47 Year Old
    • Customer for 1 - 2 Years
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  • 8 of 8 people found the following review helpful.

    rude customer service and lack of communication, April, 2019

    Due to gross communication between my agent and USLI, they canceled my policy due to lack of payment when I was expecting the results of an inspection done at my business.

    They did not informed me that the inspection was not bound to the payment of the policy, and apparently they thought I was an expert in business insurance.

    When I tried to explain what happened, instead to accept their responsibility or the agent who sold me the policy they blamed it all on me.

    They say they never send emails, or phone calls or anything after a customer sign the policy and send the money.

    I think that is all they care about.

    to make matter worst, they are very rude and kept interrupting me while I was trying to explain and cut me off by saying I had to pay $64 dollars or they would send me to collection.

    • Business Insurance
    • Lehi, UT
    • 48 Year Old Male
    • Customer for Less than 6 Months
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  • 7 of 7 people found the following review helpful.

    I do not recommend this company to anyone, January, 2019

    Poor customer service. Agents are rude. Doesn't want to pay for claims. I rate them 0 out of 5. Please seek another insurance company

    • Business Insurance
    • Norwood, MA
    • Customer for 2 - 3 Years
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  • 7 of 7 people found the following review helpful.

    EXORBITANT DEMANDS, May, 2018

    I HAVE INSURED THESE RENTAL PROPERTIES FOR OVER TEN YEARS AND INVOLVED W THEM FOR 17 NEVER HAS AN INSURANCE CARRIER DEMANDED SO MUCH WORK TO HAVE THEIR APPROVAL I MIGHT AS WELL DEMOLISH THESE BUILDINGS AND BUILD NEW THAN MEET THESE DEMANDS

    • Business Insurance
    • Bridgeport, CT
    • 53 Year Old Male
    • Customer for Less than 6 Months
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  • 11 of 12 people found the following review helpful.

    USLI intrudes into your business, January, 2017

    USLI violated our confidentiality by trying to dictate how our Board ran our Association based on threats from the very people we were insured to protect against. So if you want your insurer extorting you to obey their demands, then USLI is for you.

    • Homeowners Insurance
    • Kahului, HI
    • Customer for 2 - 3 Years
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