United States Liability Insurance Group (USLI) Reviews
1.59 / 5 based on 5 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information1190 Devon Park Drive
Wayne, PA 19087
(610) 688-4391 (Fax)
Last Updated: 2019-04-01
Company Reviews (5)
poor customer service, December, 2018
Please do not purchase insurance from this company. If you already have then don’t renew policy. They don’t want to pay for the Damages and their agent are rude. I will not renew my policy. I own a business and every customer that comes to me I tell them about their poor customer service.
rude customer service and lack of communication, April, 2019
Due to gross communication between my agent and USLI, they canceled my policy due to lack of payment when I was expecting the results of an inspection done at my business.
They did not informed me that the inspection was not bound to the payment of the policy, and apparently they thought I was an expert in business insurance.
When I tried to explain what happened, instead to accept their responsibility or the agent who sold me the policy they blamed it all on me.
They say they never send emails, or phone calls or anything after a customer sign the policy and send the money.
I think that is all they care about.
to make matter worst, they are very rude and kept interrupting me while I was trying to explain and cut me off by saying I had to pay $64 dollars or they would send me to collection.
I do not recommend this company to anyone, January, 2019
Poor customer service. Agents are rude. Doesn't want to pay for claims. I rate them 0 out of 5. Please seek another insurance company
EXORBITANT DEMANDS, May, 2018
I HAVE INSURED THESE RENTAL PROPERTIES FOR OVER TEN YEARS AND INVOLVED W THEM FOR 17 NEVER HAS AN INSURANCE CARRIER DEMANDED SO MUCH WORK TO HAVE THEIR APPROVAL I MIGHT AS WELL DEMOLISH THESE BUILDINGS AND BUILD NEW THAN MEET THESE DEMANDS
USLI intrudes into your business, January, 2017
USLI violated our confidentiality by trying to dictate how our Board ran our Association based on threats from the very people we were insured to protect against. So if you want your insurer extorting you to obey their demands, then USLI is for you.