USAA Life Insurance Reviews

  • 3.98 / 5 based on 12 Reviews | Submit Your Review
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    USAA is short for United Services Automobile Association, and the name tells you a lot about the company. Where other insurance companies accept military employees, USAA only insures people who belong to the United States Military. They are listed in the Forbes 500 at 189 for revenue and 78th for total assets. The company has more than 113 billion dollars in assets and has written insurance policies totaling more than 9.1 billion dollars in 2006.

    Financial Ratings

    A.M. Best:A++
    S&P Rating:AA+

    Company Information

    9800 Fredericksburg Road
    San Antonio, TX 78288
    (210) 498-8000
    (210) 498-0279 (Fax)
    http://usaa.com


    Last Updated: 2018-11-18

    Company Reviews (12)

  • 8 of 12 people found the following review helpful.

    USAA, January, 2015

    Amazing company. I frequently get phone calls from other insurance companies. They always hang up when I say I have USAA!

    • Life Insurance
    • Colorado Springs, CO
    • 25 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 3 people found the following review helpful.

    Excellent, February, 2012

    Excellent attention, you can´t ask for more. If you need good prices and conditions, you have come to the right place, tv

    • Life Insurance
    • Boca Raton, FL
    • 67 Year Old Male
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    great, March, 2016

    USAA has been my bank and insurance and mortgage company for 30 years. they have been fantastic to work with

    • Life Insurance
    • Folsom, CA
    • 49 Year Old Female
    • Customer for 5+ Years
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  • 1 of 4 people found the following review helpful.

    Just looking, March, 2014

    Wanting to see my options

    • Life Insurance
    • Union, NE
    • 37 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    AAA/GEICO ALL BEAT USAA ON SERVICE AND COST, September, 2018

    JUST CLOSED MY LAST ACCOUNT WITH USAA AFTER APPROXIMATELY 58 YEARS WITH THIS COMPANY. SERVICE IS AWFUL. TRANSFER FROM ONE AGENT TO ANOTHER COMMON. USED TO BE ABLE TO GET A PERSON ON THE LINE WITH 1ST CALL. THEIR INVESTMENT HISTORY SUPPORTING THEIR LIFE INSURANCE PROGRAMS IS VERY POOR. AS THE YEARS GO BY YOUR CASH VALVE GOES DOWN SINCE YOUR COST OF INSURANCE BECOMES ASTRONOMICAL. CASHED IN MY LAST POLICY. IT WAS AWFUL TRYING TO GET THE CASH VALUE SENT TO MY BANK AND OVER 3 WEEKS AFTER NUMEROUS CALLS AND E-MAILS TO GET AN ALLOTMENT THAT COULD NOT BE STOPPED AT DFAS BEFORE IT WAS SENT. LOOK AROUND FOLKS THERE ARE MUCH BETTER COMPANIES TO HAVE YOUR HOUSE, CAR AND YOURSELF INSURED. USED TO BE A GREAT COMPANY BUT SOME YEARS AGO THEY CHANGED THEIR CHARTER FROM OFFICERS ONLY(AS THE ORIGINAL CHARTER READ) TO ANYONE THAT HAS SERVED AT LEAST 1 DAY

    • Life Insurance
    • Tucson, AZ
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Every 5 years - Life Ins. Cost Doubles!, December, 2017

    Chose USAA because of military affiliation.

    They have been worthless. I am looking for a new company. So, so disappointed.

    • Life Insurance
    • Hamilton, MT
    • Customer for 5+ Years
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  • 1 of 2 people found the following review helpful.

    20 yr level will be up in 3yrs, September, 2015

    • Life Insurance
    • Raleigh, NC
    • 59 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    December, 2014

    • Life Insurance
    • Lawrenceville, GA
    • 53 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    June, 2013

    • Life Insurance
    • Harker Heights, TX
    • 72 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    June, 2013

    • Life Insurance
    • Holland, MI
    • 57 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    April, 2013

    • Life Insurance
    • Valley Stream, NY
    • 63 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    July, 2013

    • Life Insurance
    • Las Vegas, NV
    • 60 Year Old Female
    • Customer for 2 - 3 Years
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