Universal American Financial Reviews
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Company Information44 South Broadway
White Plains, NY 10601
Last Updated: 2019-02-05
Company Reviews (1)
Florida Condo Insurance - one BIG SCAM, January, 2012
I have owned my condo for 11 years. In 2010 most of the major insurance companies "pulled-out" of Florida's 6 southern-most counties. The remaining insurers hiked premiums 3 - 5X more than what I used to pay. I shopped extensively for a new company. Universal was the least expensive.
Then, I had to file a claim for a non-hurricane related incident. WHAT A NIGHTMARE!!! All you can do is speak to an incompitent individual who transfers you to a dead-end voice mail box, then leage a message that is never returned. After months of waiting, I finally received a loss settlement in the mail so low-balled, I cannot find a contractor who can do the work and restore my home to a minimally acceptable level.
I plan to extensively shop for another insurer at the end of my policy. Hopefully there is another company out there that knows how to treat a customer better than Universal has treated me.