Unitrin Reviews

  • 4.06 / 5 based on 7 Reviews | Submit Your Review
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    Claims
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    Unitrin is a full-service insurance company, providing life, home, auto, health and commercial coverage. The company was founded in 1990 and prospered through the 90s, acquiring a major competitor in 2002 to become the corporation it is today. Unitrin is operated in 6 distinct groups, each group handling a particular type of insurance or financial function.

    Financial Ratings

    A.M. Best:A-
    S&P Rating:A-
    Moody's Rating:Baa3

    Company Information

    12926 Gran Bay Parkway West
    Jacksonville, FL 32258
    (904) 245-5600
    (888) 624-5318 (Fax)


    Last Updated: 2018-06-19

    Company Reviews (7)

  • 6 of 6 people found the following review helpful.

    Worst, April, 2017

    Worst customer service especially with claims had to provide same information multiple times because of their failure to properly document claim file and losing information.

    Poor communication

    Poor attention to detail

    Low price does not guarantee good service. Will not be returning and advise others not to choose this company

    • Car Insurance
    • Lewisville, TX
    • 26 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 6 of 7 people found the following review helpful.

    Excellent, March, 2012

    I have this insurance for over three years and am happy with it. They have always answered my questions straight, worked with me on my premiums-and why change and start over with a new company when I have had no problems with the one I have.

    • Car Insurance
    • Terrebonne, OR
    • Customer for 2 - 3 Years
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  • 6 of 7 people found the following review helpful.

    Better Price, January, 2012

    I shopped around looking for a good price on my car insurance. I originaly used Unitrin because I found a great rate on my renters insurance. I discovered they also offered car insurance. They provide multi-policy discounts, and I recently shopped around to see if I could get a better rate and all of the big name companies would increase my payment times two. I am staying with Unitrin until a better does comes up, some how I don't think it will.

    • Car Insurance
    • Flint, MI
    • 31 Year Old Male
    • Customer for 6 Months - 1 Year
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  • 3 of 4 people found the following review helpful.

    Great customer service, March, 2012

    Low rates and quality service they are dependable and always ready to assist with any problems are questions that u might have

    • Car Insurance
    • Waynesboro, GA
    • 42 Year Old Male
    • Customer for 3 - 5 Years
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  • 2 of 4 people found the following review helpful.

    September, 2012

    • Homeowners Insurance
    • McDonough, GA
    • 30 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 4 people found the following review helpful.

    August, 2013

    • Homeowners Insurance
    • Cambridge, MD
    • 59 Year Old Female
    • Customer for 3 - 5 Years
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  • 1 of 2 people found the following review helpful.

    October, 2012

    • Renters Insurance
    • Orlando, FL
    • 27 Year Old Female
    • Customer for 6 Months - 1 Year
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