United Concordia Reviews

  • 1.20 / 5 based on 9 Reviews | Submit Your Review
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    Financial Ratings

    A.M. Best:A-

    Company Information

    4401 Deer Path Road
    Harrisburg, PA 17110
    (717) 260-6800
    https://unitedconcordia.com


    Last Updated: 2019-06-07

    Company Reviews (9)

  • 13 of 13 people found the following review helpful.

    Worst Dental Insurance, December, 2017

    This is truly the WORST company I have ever had to deal with. United Concordia plays horrible games and will lie to you, they will lie to your dentist. They commit FRAUD. They rip off their members, They will rip off the dentist. Ask you employer to drop them . If your employer offers UC, do not enroll. Use another dental provider if you employer offers one or use your flex spending account to pay your dentist directly. United Concordia will do you wrong every time. They will deny a predetermination because the problem is not sever enough. Then they will deny the same problem again because they cant see the problem. Then when they finally see the problem ,they will declare the prognosis poor and decline once again. They will twist information your dentist sends for the purpose of denying your claim according to their internal standards. They say these standard are set by licensed heath care professionals, however they will not share this information with their members or providers. I cannot stress this enough what a fraudulent organization this is. UNITED CONCORDIA is ORGANIZED CRIME with absolutely NO ETHICS at all. There must be a lot of corruption for any company to get away with operating this way. They will jeopardize your dental health and general health if you let them. They believe they can just take your premiums then deny your claims for the most twisted reasons I have ever heard. Their senior customer service agent "Lauren G" will tell you and the BBB that " Their determinations are for benefit purposes only and the patient and dentist are responsible for everything. United Concordia just takes your money but has absolutely NO RESPONSIBILITY. What company can say it has NO RESPONSIBILITY take your money and provide you nothing in return, It is very rare that I complain about any company or service because I am not a hard person to please however I cannot stress enough how twisted United Concordia is.

    • Health Insurance
    • Connellsville, PA
    • Male
    • Customer for 5+ Years
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  • 8 of 8 people found the following review helpful.

    Horrible, August, 2018

    No decent dentists in network. Even dentists in network don't accept new clients because it's such a horrible company to deal with.

    • Other Insurance
    • Allentown, PA
    • Customer for 6 Months - 1 Year
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  • 7 of 7 people found the following review helpful.

    Worst of the worst!, November, 2018

    File a claim and they stall stall stall. Had dentist re-file several times for info that Concordia claimed they never got.

    Difficult to get them to pay for anything.

    • Other Insurance
    • Rockville, MD
    • 72 Year Old
    • Customer for 5+ Years
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  • 6 of 6 people found the following review helpful.

    worst dental insurance, December, 2018

    Paid over 1200 a year and still stuck with hundreds of bills for COVERED services. DIdn't even use half of what I paid. Had to pay for fillings because they only cover silver ones with the high option.

    • Other Insurance
    • Marquette, MI
    • Customer for 6 Months - 1 Year
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  • 4 of 4 people found the following review helpful.

    Horrible , February, 2019

    Horrible insurance company. Refuses to pay for any services. Only reason we have them is because it what’s my husbands work offers. Definitely time to look into different options

    • Other Insurance
    • Palmer, AK
    • 34 Year Old Female
    • Customer for 5+ Years
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  • 2 of 2 people found the following review helpful.

    Worse Insurance Company, June, 2019

    I lost a filling in my front teeth on Thursday Night and needed a filling since I had a big gap in one of my front tooth and I was in pain. Since the Dentist front desk told them it is not an emergency I was not treated and therefore, Concordia did not approve the treatment. I dont understand why the government is paying this insurance company when we soldiers are not taken care of in emergencies.

    • Health Insurance
    • Fargo, ND
    • Customer for Less than 6 Months
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  • 2 of 2 people found the following review helpful.

    Worst dental insurance, April, 2019

    This is the worst dental insurance I've ever dealt with. They refuse to pay for a dental filling, which should have been covered under my plan-other plans have covered the same type of fillings. Avoid United Concordia at all costs.

    • Health Insurance
    • Charlottesville, VA
    • Customer for 6 Months - 1 Year
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  • 1 of 1 people found the following review helpful.

    Worse Insurance Company, June, 2019

    I lost a filling in my front teeth on Thursday Night and needed a filling since I had a big gap in one of my front tooth and I was in pain. Since the Dentist front desk told them it is not an emergency I was not treated and therefore, Concordia did not approve the treatment. I dont understand why the government is paying this insurance company when we soldiers are not taken care of in emergencies.

    • Health Insurance
    • Fargo, ND
    • Customer for Less than 6 Months
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  • 0 of 0 people found the following review helpful.

    Run away, worst insurance ever, June, 2019

    Never used the insurance, but keep getting bills for double what I should be paying. They say, you have to pay or we drop you. We are military, so this is the bet option for us right now. I have only paid three bills that were what they should be the entire time we have had it. The rest have been double or more. They can’t ever give us a answer as to why we are paying more.

    • Other Insurance
    • Augusta, GA
    • Male
    • Customer for 6 Months - 1 Year
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