Tufts Health Plan Reviews
3.56 / 5 based on 11 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information705 Mount Auburn Street
Watertown, MA 02472
Last Updated: 2019-04-26
Company Reviews (11)
worst company ever, February, 2016
this is not cheap they are unorganized and you can never get any help when needed everything you need health wise is a hassle this has to be approve that has to be approved and they take for ever and the co pays are just plain crazy you cant afford to get your scripts or care after paying them
coverage issue, March, 2018
Management has no sense of urgency in dealing with a problem they created. The problem is that for some reason Tufts cancelled my wife off of MY policy (I'm still covered under same policy) and can't seem to figure out how to fix the problem. We have had help from the Health Connector and Steward in trying to come to a conclusion as to why they (Tufts)
did this. Now, after working with reps. at Tufts for over a month they do not appear able to rectify this issue and we cannot get one supervisor to take ownership and help us. Have left messages for supervisors for the past several days.
Dangerous, November, 2017
I've been on a medication for years and they wanted a prior authorization form which was faxed over. I'm completely out and they won't approve it because it's not important to them. They rather have me go through withdrawals and potentially die.
Too costly but provides what I need, December, 2014
All of my doctors are in Tufts Health