Trinity Universal Insurance Company Review & Ratings (2024)

Experience affordable car insurance coverage that meets your needs with Trinity Universal Insurance Company. You may get the protection you need at an affordable price with their dependable and adaptable alternatives. Trust in their expertise and extensive range of coverage to ensure you're well-protected on the road. Get a quote today and enjoy the assurance that comes with purchasing dependable and cost-effective auto insurance from Trinity Universal Insurance Company.

UPDATED: Dec 2, 2023Fact Checked

Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring tha...

Licensed Insurance Agent

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

UPDATED: Dec 2, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 2, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 2, 2023Fact Checked
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Trinity Universal Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A- (Excellent)

Complaint level:

Med

Pros

  • Competitive rates reported by many customers.
  • Customizable coverage options catering to individual needs.
  • Positive feedback on good customer service and responsive representatives.

Cons

  • Some customers reported frustration with the claims process, citing long wait times.
  • Difficulty canceling policies or dealing with unexpected charges after canceling.
  • Limited availability in a select number of states may inconvenience some customers.

Final Verdict: Review of Trinity Universal Insurance

Trinity Universal Insurance, also known as TIG Countrywide Insurance, is a car insurance company that has been providing coverage for drivers for over 30 years.

The company’s mission is to provide high-quality insurance products and services that meet the unique needs of individual drivers. Trinity Universal Insurance offers a range of coverage options, including liability, collision, and comprehensive coverage, as well as discounts for safe driving, good grades, and other factors.

The company is available in select states across the country and has received mixed reviews from customers. While some customers praise the company’s competitive rates and customizable coverage options, others have reported frustration with the claims process and limited availability.

Overall, Trinity Universal Insurance may be a good choice for drivers looking for affordable and customizable car insurance coverage, but it is important to carefully review policy details and customer reviews before making a decision.

What You Should Know About Trinity Universal Insurance

Welcome to our in-depth introduction to Trinity Universal Insurance Company’s reasonably priced auto insurance. The company’s history, mission, available coverage options, cost considerations, client feedback, and discounts will all be covered in depth in this article. Trinity Universal Insurance Company can provide you with dependable protection, affordable prices, or top-notch customer service.

By entering your zip code, you can easily compare prices from leading insurance providers in your area, ensuring the best coverage at an affordable price. Tailor your insurance plan to your specific needs, guaranteeing optimal protection. Don’t overlook the chance to safeguard yourself and your finances while also saving money.

Trinity Universal Insurance History and Mission

Trinity Universal Insurance, also known as TIG Countrywide Insurance, was founded in 1986 in Dallas, Texas. The company started as a regional insurance provider but has since expanded its reach to become a nationally recognized insurance company.

TIG Countrywide Insurance offers a range of insurance products and services, including car insurance, that cater to the needs of drivers across several states. The mission of Trinity Universal Insurance is to provide affordable, reliable, and accessible insurance coverage to drivers across the country.

The company aims to achieve this mission by focusing on customer satisfaction and exceeding expectations. TIG Countrywide Insurance strives to build long-lasting relationships with its clients by providing excellent customer service, competitive rates, and a range of customizable insurance options.

The company believes that by understanding the needs of its customers, it can provide insurance solutions that are tailored to their unique circumstances. With a strong focus on customer satisfaction, TIG Countrywide Insurance continues to grow and expand its reach, offering its services to more drivers across the country.

Trinity Universal Insurance Coverage Options

Trinity Universal Insurance, also known as TIG Countrywide Insurance, offers a range of insurance products and services that cater to the needs of drivers. Here are the types of insurance offered by Trinity Universal Insurance:

  • Liability coverage: This is the most basic type of car insurance coverage required by law in most states. Liability coverage provides financial protection in case you cause an accident that results in injury or property damage to another person.
  • Collision coverage: This type of coverage protects you against damages to your car caused by a collision with another vehicle or object. Collision coverage pays for the repairs or replacement of your car, up to the policy limits.
  • Comprehensive coverage: This coverage protects you against damages caused by non-collision incidents, such as theft, vandalism, or natural disasters. Comprehensive coverage pays for the repairs or replacement of your car, up to the policy limits.
  • Personal injury protection (PIP): This coverage provides medical expenses and lost wages for you and your passengers in case of an accident, regardless of who is at fault. PIP coverage is required in some states and optional in others.
  • Uninsured/Underinsured motorist coverage: This type of coverage protects you against damages caused by another driver who does not have enough insurance to cover the damages. Uninsured/Underinsured Motorist Coverage includes bodily injury and property damage coverage, depending on the state.

Areas Where Trinity Universal Insurance is Offered

Trinity Universal Insurance, also known as TIG Countrywide Insurance, offers car insurance coverage in several states across the United States. While the company offers coverage in 21 states, there are several major states where it is offered. These include:

  • Texas: Trinity Universal Insurance is based in Texas and offers coverage throughout the state. It is one of the largest providers of car insurance in the state and offers customizable coverage options to meet the needs of Texas drivers.
  • Illinois: Trinity Universal Insurance offers car insurance coverage in Illinois, a state with a high population and many drivers. The company offers affordable rates and customizable coverage options that allow drivers to choose the coverage that meets their needs.
  • Ohio: Trinity Universal Insurance is also available in Ohio, a state with over 11 million residents. The company offers competitive rates and a range of coverage options, including liability, collision, and comprehensive coverage.
  • Georgia: Trinity Universal Insurance offers car insurance coverage in Georgia, a state with a growing population and a high number of drivers. The company’s customizable coverage options and competitive rates make it a popular choice for Georgia drivers.
  • Nevada: Trinity Universal Insurance also offers coverage in Nevada, a state known for its desert landscapes and famous tourist destinations. The company’s coverage options include liability, collision, and comprehensive coverage, as well as discounts for safe driving.

These major states are just a few of the many states where Trinity Universal Insurance is offered. If you are interested in finding out which states Trinity Universal Insurance, also known as TIG Countrywide Insurance, offers car insurance coverage in, here are the four steps you can follow:

  1. Visit the Trinity Universal insurance website: You can start by visiting the official website of Trinity Universal Insurance. The website provides information about the company’s history, mission, and the products and services it offers.
  2. Look for the “Coverage” or “Products” section: On the Trinity Universal Insurance website, look for the section that provides information about the company’s coverage options. This may be listed under “Coverage,” “Products,” or “Services.” Click on this section to learn more about the types of coverage offered by the company.
  3. Check the coverage map: Many insurance companies, including Trinity Universal Insurance, provide a coverage map that shows the states where coverage is offered. Look for a map or list of states where the company provides car insurance coverage. You can also check if the company offers coverage in your state by entering your ZIP code or state of residence on the website.
  4. Contact a licensed insurance agent: If you are still unsure whether Trinity Universal Insurance offers coverage in your state, you can contact a licensed insurance agent. The company’s website provides contact information for agents who can assist you with your insurance needs.

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Trinity Universal Insurance Rates Breakdown

The cost of coverage with Trinity Universal Insurance, also known as TIG Countrywide Insurance, varies depending on several factors, including the type of coverage you need, your driving history, the type of car you drive, and the state you live in. Here are some of the factors that affect the cost of coverage with Trinity Universal Insurance:

  • Type of coverage: The cost of coverage with Trinity Universal Insurance depends on the type of coverage you need. Liability coverage is generally the most affordable, while comprehensive coverage is the most expensive.
  • Driving history: Your driving history, including accidents and traffic violations, can affect the cost of your car insurance coverage. If you have a clean driving record, you may qualify for lower rates.
  • Type of car: The type of car you drive can also affect the cost of your car insurance coverage. Sports cars and luxury cars are generally more expensive to insure than economy cars and family sedans.
  • State of residence: The cost of car insurance coverage varies by state, with some states having higher insurance rates than others.

Trinity Universal Insurance Discounts Available

Trinity Universal Insurance, also known as TIG Countrywide Insurance, offers several discounts to help drivers save money on their car insurance premiums. These discounts are designed to reward safe driving habits, good student performance, and other factors that can reduce the risk of accidents and claims. Here are some of the discounts available from Trinity Universal Insurance:

  • Safe driving discount: Trinity Universal Insurance offers a safe driving discount to drivers who maintain a clean driving record with no accidents, tickets, or other violations. This discount can help drivers save up to 10% on their premiums.
  • Multi-car discount: If you insure multiple vehicles with Trinity Universal Insurance, you may be eligible for a multi-car discount. This discount can help you save money on your premiums and simplify your insurance management.
  • Good student discount: Students who maintain good grades in school may be eligible for a good student discount from Trinity Universal Insurance. This discount can help you save up to 10% on your premiums.
  • Defensive driving course discount: Drivers who complete a defensive driving course may be eligible for a discount on their car insurance premiums. Trinity Universal Insurance offers this discount to drivers who complete an approved course.
  • Anti-theft device discount: If you have an anti-theft device installed in your vehicle, you may be eligible for a discount on your premiums from Trinity Universal Insurance. This discount can help you save money and protect your vehicle from theft.

Mastering Trinity Universal Insurance Company Claims Protocol

Ease of Filing a Claim

Trinity Universal Insurance Company offers multiple convenient methods for filing claims, ensuring a hassle-free process for policyholders. You can submit a claim online through their user-friendly website, over the phone by contacting their dedicated claims hotline, or even via their mobile app for added convenience.

This flexibility allows policyholders to choose the method that best suits their preferences and circumstances.

Average Claim Processing Time

One of the critical factors policyholders consider when choosing an insurance company is the speed and efficiency of claim processing. Trinity Universal Insurance Company takes pride in its prompt claims processing.

While specific processing times can vary depending on the nature of the claim, the company’s commitment to quick resolutions ensures that policyholders can expect timely assistance during challenging situations.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a vital role in assessing the quality of an insurance company’s claims process. Trinity Universal Insurance Company has received a mix of positive and negative reviews from policyholders regarding their claim resolutions and payouts.

Some customers have praised the company’s fair and efficient claims handling, while others have reported challenges and frustrations. It’s essential for prospective policyholders to consider both positive and negative feedback when evaluating Trinity Universal Insurance’s claim handling performance.

Trinity Universal Insurance Company Digital and Technological Solutions: Setting the Bar High

Mobile App Features and Functionality

Trinity Universal Insurance Company offers a feature-rich mobile app designed to enhance the overall customer experience. The app provides policyholders with convenient access to their insurance information, including policy details and claims status.

Additionally, it allows users to file claims, make payments, and even request roadside assistance directly from their smartphones. The user-friendly interface and robust features make managing insurance matters on the go a seamless experience.

Online Account Management Capabilities

Policyholders can easily manage their insurance accounts through Trinity Universal Insurance Company’s online portal. This digital platform allows customers to view and update their policy information, make payments, track claims, and access essential documents.

The online account management capabilities provide policyholders with greater control and accessibility, simplifying the insurance management process.

Digital Tools and Resources

Trinity Universal Insurance Company provides policyholders with a range of digital tools and resources to support their insurance needs. These resources include educational materials, FAQs, and interactive tools to help customers understand their coverage options better.

Additionally, the company’s website features a free quote tool, enabling prospective customers to explore insurance options and compare rates from multiple providers easily.

How Trinity Universal Insurance Ranks Among Providers

In the highly competitive landscape of auto insurance, Trinity Universal Insurance Company faces stiff competition from several prominent rivals. Here, we’ll explore the main competitors, examining their key features, strengths, and areas where they distinguish themselves in the market.

  • Allstate Insurance: Allstate Insurance is a well-established player in the insurance industry, offering a comprehensive range of coverage options. Known for its extensive network of agents and a wide array of discounts, Allstate caters to a diverse customer base. Their innovative tools, such as the “Drivewise” program, which monitors driving habits for potential discounts, set them apart in the industry.
  • Geico: Geico, or the Government Employees Insurance Company, has gained significant market share with its direct-to-consumer model. Renowned for its humorous advertising campaigns, Geico often stands out for competitive pricing. The company also emphasizes digital solutions, allowing customers to manage policies and file claims conveniently through their user-friendly mobile app.
  • Progressive Insurance: Progressive Insurance has made a name for itself by being at the forefront of technological innovation. With features like “Snapshot,” a usage-based insurance program, and a strong online presence, Progressive appeals to tech-savvy customers. The company’s “Name Your Price” tool allows users to find a policy that fits their budget.
  • State Farm Insurance: State Farm is a major player in the insurance market, offering a wide range of products beyond auto insurance. Known for its personalized service through a vast network of agents, State Farm focuses on building long-term relationships with customers. Their extensive coverage options and commitment to community involvement contribute to their strong brand reputation.
  • Nationwide Insurance: Nationwide is recognized for its emphasis on customer satisfaction and loyalty. With a range of coverage options and discounts, including the “SmartRide” program, which tracks driving behavior, Nationwide provides opportunities for customers to save on premiums. The company’s commitment to ethical business practices is often highlighted as a key differentiator.

These competitors, each with its unique strengths and market approach, contribute to the dynamic landscape of auto insurance. As consumers evaluate their options, considering factors such as coverage, pricing, and customer service will be crucial in making an informed decision.

Customer Reviews of Trinity Universal Insurance

Trinity Universal Insurance, also known as TIG Countrywide Insurance, has received a mix of positive and negative reviews from customers. Here is an overview of what customers are reporting as the company’s strengths and weaknesses:

Strengths:

  • Competitive rates: Many customers report that Trinity Universal Insurance offers competitive rates and good value for their coverage.
  • Customizable coverage options: The company offers a range of coverage options that can be tailored to meet individual drivers’ needs.
  • Good customer service: Some customers report positive experiences with the company’s customer service, citing helpful and responsive representatives.

Weaknesses:

  • Claims process can be slow: Some customers have reported frustration with the claims process, citing long wait times and slow resolution of claims.
  • Difficulty canceling policies: A few customers have reported difficulty canceling their policies or dealing with unexpected charges after canceling.
  • Limited availability: Trinity Universal Insurance is only available in a limited number of states, which may make it difficult for some customers to access their coverage.

Frequently Asked Questions

What is Trinity Universal Insurance Company?

Trinity Universal Insurance Company is a subsidiary of Trinity Insurance Services. It was founded in 1981 and is headquartered in Dallas, Texas. The company provides a range of insurance products and services to individuals and businesses.

What types of insurance does Trinity Universal Insurance Company offer?

Trinity Universal Insurance Company offers a range of insurance products, including auto insurance, homeowners insurance, renters insurance, commercial auto insurance, and commercial property insurance.

How is Trinity Universal Insurance Company rated by third-party organizations?

Trinity Universal Insurance Company has an A- (Excellent) rating from A.M. Best, a leading rating agency for insurance companies. The company also has an A+ rating from the Better Business Bureau (BBB).

What is A.M. Best and why is their rating important?

A.M. Best is a credit rating agency that specializes in evaluating the financial strength of insurance companies. Their rating system is based on a company’s ability to pay claims and meet its financial obligations. A high rating from A.M. Best indicates that the company is financially stable and has a strong ability to pay claims.

What is the Better Business Bureau (BBB) and why is their rating important?

The Better Business Bureau (BBB) is a nonprofit organization that aims to advance marketplace trust. They provide ratings and reviews of businesses based on various factors, including customer complaints and response to those complaints. A high rating from the BBB indicates that the company has a good reputation and responds to customer concerns in a timely manner.

How can I get a quote from Trinity Universal Insurance Company?

You can get a quote from Trinity Universal Insurance Company by visiting their website or contacting their customer service team. You will need to provide some basic information, such as your name, address, and type of insurance you are interested in.

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Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring tha...

Licensed Insurance Agent

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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