Travelers Insurance Other Insurance Reviews
1.11 / 5 based on 10 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Travelers Insurance is the second largest issuer of personal insurance policies in the United States, and holds the number 89 position on the Forbes top 500 companies. What is unusual about Travelers is that they have achieved such a high ranking even though their policies are largely sold through independent agents rather than dedicated sales. In 2006, Travelers was purchased by the MetLife Insurance group, but has retained their operating name.
Company InformationOne Tower Square
Hartford, CT 06183
(860) 277-7002 (Fax)
Last Updated: 2019-02-20
Company Reviews (10)
Travelers is a 28 billion dollar fraud, October, 2017
I was injured on the job and travelers was my employer's work com insurance policyholder. Travelers claims manager and they're SIU investigator meet
With my former employer and there employees. They all work together to change falsify and cover up the truth to benefit themselves and get out of what is there responsibility and obligation. My employer threatened that if I submitted a claim she will ruin my life. My employer demanded that I be charged with insurance fraud. Travelers obtains unrelated unauthorized medical records and allowed my former employer to these medical records which is against the federal HIPAA law . I will be charging them with this. Knowing that I was not lying they contacted the Maryland insurance fraud investigator and lied to them and demand that I be charged . I was charged with a severe felony insurance fraud that has a 15-year possible prison sentence. Due to their false story that I could not prove a week prior to my court hearing my wife and I found out she had breast cancer. I accepted a plea bargain so she would not have to have anymore worries. 8 months later Just by accident I came across documented evidence that indisputable verifies I did not lie and they did so now I am working with the true Insurance Company that was frauded and will be having Travelers and my employer charged for what they did. Travelers is the most heartless despicable disgraceful Insurance Company there is Travelers is a 28 billion dollar insurance fraud themselves whether the CEO news about this I don't know but he needs to. I contacted Travelers claims manager trying to resolve this issue their claims manager said to me get a lawyer . There felony crimes cost me and my wife our house and financially took every penny we have. I have been diagnosed with severe trauma due to the fact of losing everything and worrying about going to prison for up to 15 years for something I was not guilty for they were.
OMG WOW rip-OFF worth $1271 but only gave $790 F-, March, 2016
A client of Travelers Insurance took out my fence and my gate plus damaged my land and trees. TRAVELERS INSURANCE told me we know what you have is worth at least $1271 but we are only giving you $790. Giving only 6 hours labor for a 2 day job. Wanting me to hand dig the large fence posts out of the ground. This company only gave 6 hours to remove my damaged fence and install new. Plus fix land and damage trees. They have left many 50+ pieces of glass and sharp car parts across my property some are large. Travelers Insurance is / was a BIG Disappointment. I give this company an F rating.
They Fucking lie. Don't go here., June, 2016
They Fucking lie to you . Your payments will go up.
Don't go here. Liars mother fucking liars.
Travelers Insurance can kiss my ass
Very deceitful, December, 2015
Made a claim, they were nice on the phone, but when it came to settling, they went back on their word. They say they didn't say that. Make sure you email them and put things in writing. Phone conversations, be sure to specify that you want all bills paid for also on top of the settled amount. They seem to want to work with you but will low ball you because that's their job. When you find a number that's reasonable and want to settle, they go back on their word and say that's included with the med bills or say sorry but this is all I have to settle. That company really sucks and I won't even watch the golf tournament sponsored by them now. Very sad. Everyone thinks they might be a good company until you have to deal with a claim from or with them. Don't let them fool you. If I could rate them zero stars I would.
Shady Company!, November, 2015
My husband was in a car accident and injured by someone who had Travelers Insurance a few months ago. The person admitted fault and took full responsibility. The car was totaled. No one from the insurance company contacted him. So 5 days later we contacted them. They were extremely RUDE. Tried to get my husband to admit fault. Shady company! His vehicle was paid off, but medical bills, pain/suffering, and days missed work haven't been paid. They won't even return our phone calls (left 5 messages last week). This accident put us in a hardship and they could care less. We are considering hiring an attorney to help us since it's pretty clear they will not offer us a fair settlement and are in no rush. Terrible company! (I will edit my review if they rectify the situation in a prompt manner).
Do not use for sole proprietary workers comp, March, 2018
I cannot even rate the cost and billing experience because I have yet to be billed. I had workers compensation insurance with them as a contracted therapist. When I cancelled the account, I was forced to complete an audit. No one explained it to me and they continued to tell me I need to give specific forms that I had never heard of. I repeatedly told them that I am just a contracted therapist, I have no employees, no claims and didn't even file this job on taxes because the company I tried contracting with doesn't have their act together and in one month's time I had only seen one client once. I am not claiming $45 on taxes. When I finally figured out what I needed to do, I send an hour trying to register online only to then have to call customer service again for them to register me. Their automated messages and operators tell you to use the web and their website tells you to call them. Such a backwards way of business!
Crooks!!!!!!!!!!!!!!, April, 2016
Never use them! Be sad if you ever have a claim with them too!!! Beware! They won't save you money. Or if they do it's because you're not really covered. They don't pay!!!!
lousy customer service, April, 2018
needed a 10,000 bond for a 280,000 problem - too stupid to be able to resolve problem - do not do business with this company
Total Ripoff, March, 2017
My son's car was hit by one of Travelers clients. They totaled out his car, took it because he was still paying on it because they didn't want to fix it and he never got compensated for his car. Now he does not have a car, no money to get another one and they totally ripped him off!!!
Crooks, August, 2016
Travelers was supposed to have added GAP insurance to a Recreational Vehicle we had purchased.
One week after purchase the vehicle was damaged. A claim was processed, we received a call stating the $70,000+ RV was totaled. Listing a hefty $36,000+ in labor to repair half of that amount in damage. Come to find out they don't offer GAP on those and conveniently forgot to let us know. They were quick to overnight us a POA to sign and they did decide to pay our limit of $60,000. However, they did not have the RV picked up in a timely manner and would not issue a payoff until it had been picked up. Then told us the payoff will be sent regular mail. Leaving the loan collecting more and more interest daily.
More About Travelers Insurance
Travelers Insurance Company prides itself on constant innovation and excellent customer service. These are the top two reasons as to why they have been in business for over 150 years. Travelers Insurance formed through the merging of two different insurance companies: the Saint Paul Fire and Marine Insurance Company, and the Travelers Insurance Company. The two officially merged on April 1, 2004, officially becoming what is now know as Travelers Insurance Company.
Travelers Insurance's primary operations are in the United States; however, the company has several international offices, including those in the United Kingdom and Canada. Travelers Insurance Company has at least one office in each of the fifty U.S. states, as well as a detailed website complete with an online claims center. The company offers insurance policies for both businesses and individuals.
Personal Insurance Plans
- Boat and Yacht
- Wedding and Private Events
- Identity Fraud Protection
- Valuable Items Coverage
Business Insurance Plans
- Small Businesses - Business Owners, Automobile, Umbrella, Worker's Compensation
- Mid-Sized Businesses - Specialized Risk, Liability, Loss Prevention, Umbrella
- Large Businesses - Property, Casualty, Management and Professional Liability
- Surety Bonds
- International Business
- Risk Control
Travelers Insurance has a special Premium Audit available to their customers. This process will look for available discounts and other details regarding their accounts, and will adjust the cost of each premium accordingly. Other discounts are available by bundling policies. For example, combining home, and automobile insurance, along with other types of insurance can net a potential customer a savings of up to 20%.
The Travelers Insurance website is very detailed, and it contains a listing of all of the types of insurance plans that the company offers. Insurance quotes are available online, and policies can be purchased on the spot. There is also an online claim center and bill-paying option.