State Auto Reviews

  • 3.93 / 5 based on 14 Reviews | Submit Your Review
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    Financial Ratings

    A.M. Best:A-
    S&P Rating:BBB+
    Moody's Rating:A3

    Company Information

    518 East Broad Street
    Columbus, OH 43215
    (614) 464-5000
    (614) 464-5374 (Fax)
    http://stateauto.com


    Last Updated: 2018-02-21

    Company Reviews (14)

  • 3 of 3 people found the following review helpful.

    March, 2015

    replaced cracked windshield

    • Car Insurance
    • Owings Mills, MD
    • 68 Year Old Female
    • Customer for 3 - 5 Years
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  • 2 of 3 people found the following review helpful.

    already covered, March, 2012

    no comments. I like the company and he coverqage they provide since I started with them about approximately 2 to 3 years ago.

    • Car Insurance
    • Cleburne, TX
    • Customer for 1 - 2 Years
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  • 3 of 7 people found the following review helpful.

    Worst Insurance Co, January, 2016

    Worst Insurance Co. Everything was good until I filed a homeowners claim. It was denied!! Just when you need them they leave you hanging. I was insuring two houses, two cars and two boats. I moved everything.

    • Homeowners Insurance
    • Cary, NC
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    Money more important than customer, May, 2017

    Excellent company until you want to talked to them. They will only talk to an agent. They are more than willing to raise their rates.

    • Car Insurance
    • Marion, IN
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    May, 2014

    WE HAS CLAIM IN THE FIRST YEAR WITH THIS CO.iT WAS HANDLED SPEEDILY WITH NO PROBLEMS...THE ADJUSTER WAS ANOTHER STORY...BUT THE CO. WAS GREAT.

    • Homeowners Insurance
    • Wallingford, CT
    • 76 Year Old Female
    • Customer for 2 - 3 Years
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  • 1 of 9 people found the following review helpful.

    Superior Customer Service, February, 2016

    I moved from SD to IL and close to my home. At Dempsster location in Skokie; very well professional enviornment to help the customer and satisfied my needs to update my policy.

    Heeyoung Kim and all other staff were very friendly and very helpful. I always recommend to my friends and family to have service from State Farm at Dempster Skokie,IL location. I am always happy with State Farm.

    • Car Insurance
    • Skokie, IL
    • 57 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 1 people found the following review helpful.

    Great, March, 2014

    Ive always been pleased never had any probmles.

    • Homeowners Insurance
    • Cubero, NM
    • 51 Year Old Female
    • Customer for 5+ Years
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  • 0 of 3 people found the following review helpful.

    February, 2014

    • Homeowners Insurance
    • Cocoa, FL
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 0 of 4 people found the following review helpful.

    July, 2013

    • Homeowners Insurance
    • Manchester, CT
    • 60 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 3 people found the following review helpful.

    April, 2013

    • Homeowners Insurance
    • Glenwood, MN
    • 55 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    February, 2015

    • Homeowners Insurance
    • Plano, TX
    • 37 Year Old Female
    • Customer for 5+ Years
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  • 0 of 2 people found the following review helpful.

    Shopping, November, 2014

    • Homeowners Insurance
    • Franklin, TN
    • 66 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    June, 2013

    • Renters Insurance
    • Carmel, IN
    • 58 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    September, 2013

    • Life Insurance
    • Makawao, HI
    • 55 Year Old Female
    • Customer for 6 Months - 1 Year
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