State Auto Reviews
3.75 / 5 based on 15 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information518 East Broad Street
Columbus, OH 43215
(614) 464-5374 (Fax)
Last Updated: 2018-08-15
Company Reviews (15)
Money more important than customer, May, 2017
Excellent company until you want to talked to them. They will only talk to an agent. They are more than willing to raise their rates.
replaced cracked windshield
already covered, March, 2012
no comments. I like the company and he coverqage they provide since I started with them about approximately 2 to 3 years ago.
state auto worst ins.comp. ever !!!!, June, 2018
My mom has had this insurance company for as long as I can remember. She has car and camper insurance.. My mom is 76 years old but loves to camp with grand kids.. She goes until Oct....winterizes camper , and comes back in spring to open it up.. Sometime over the winter,there was a storm in which a tree limb broke off a tree and smashed awning and put two nice size holes in roof... I tried to patch holes temporarily to stop some damage..... My mom submitted it....State auto came out and took pictures ..A week went buy and they sent out a paper denying the claim....Quote from Bonnie Lynd ....claims ,Do to poor caulking job,we are denying claim.... How stupid is that !!!! still at this time we are fighting.....Well half to bring in the lawyers now......DONT GET INSURANCE THROUGH THESE PEOPLE .......
Worst Insurance Co, January, 2016
Worst Insurance Co. Everything was good until I filed a homeowners claim. It was denied!! Just when you need them they leave you hanging. I was insuring two houses, two cars and two boats. I moved everything.
WE HAS CLAIM IN THE FIRST YEAR WITH THIS CO.iT WAS HANDLED SPEEDILY WITH NO PROBLEMS...THE ADJUSTER WAS ANOTHER STORY...BUT THE CO. WAS GREAT.
Great, March, 2014
Ive always been pleased never had any probmles.
Superior Customer Service, February, 2016
I moved from SD to IL and close to my home. At Dempsster location in Skokie; very well professional enviornment to help the customer and satisfied my needs to update my policy.
Heeyoung Kim and all other staff were very friendly and very helpful. I always recommend to my friends and family to have service from State Farm at Dempster Skokie,IL location. I am always happy with State Farm.