Safe Auto Reviews
2.67 / 5 based on 8 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information4 Easton Oval
Columbus, OH 43219
(614) 559-5357 (Fax)
Last Updated: 2018-08-20
Company Reviews (8)
Filed claim and accused of insurance fraud, March, 2015
Bought a new car and month and half later my wife hit a raccoon and damaged the front end of car. They are accusing of insurance fraud because I lowered my deductible on the new car over a week and a half before she hit the raccoon but left the higher deductible on the older 12 year old vehicle. I didn't want lower deductible on the old work car I had on existing policy, but I did on the new 1 year old car we bought which they didn't do when we bought the car, they covered it on the higher deductible. Now, when I lowered it I'm a criminal. After this is settled I say goodbye to Safe Auto and go with a reputable local firm.
Affordable, January, 2012
Safeco insurance is the cheapest insurance i have ever come across in United States of America.
So i will strongly recommend safeco insurance to everyone who is under the age limit of 25.
DO NOT DEAL WITH SAFEAUTO!!!!!, April, 2018
I was a good paying, happy SafeAuto customer for about 5 years. This was until I got into an accident and was injured. I was told your insurance company should be there for you in this type of situation, but not at all. I’m left injured, unable to do my normal job, and unable to afford the recommended treatments by doctors. Thanks SafeAuto for not being there and fighting to provide a service that I paid for! I will be leaving in a couple weeks at end of policy term. The claims rep should be fired he is a damn clown 🤡 acts like I woke up injured or something...really sad and the worst is the accident isn’t my fault
great company, January, 2012
reasonable prices and great customer service. the prices were cheaper +han any other insurance company. so i selected safeauto for my insurance.
Safe Auto Insurance, January, 2012
I really was impressed on how quickly they lowered my monthly payment because I didnt have any accidents and was loyal to them, that was a nice surprise.
Amazing!, March, 2012
The cost was 50% less than every one else I spoke to. Customer service was great! All around great company! The pay options were great as well as the coverage options!
They will take your $$ and say F-YOU!!, June, 2018
They only got 1 star because I couldn't do zero stars. UUUUGGGGHHHHH! I started a policy on 06/19/18 and paid $235, I cancelled the policy on 06/23/18, I was informed that I was not getting a refund and that I have a balance on the account of $190 because I self cancelled before the intended cancellation date the can charge me 10% of the 6 month premium. Which if I do not pay they will send to collections. I feel like they trick people out of their hard earned money and can get away with it. I have never had an insurance company that keeps our money if you cancel a policy that you clearly do not need. My faith in people diminishes every day because you have companies like this that can just scam people and its legal. They can hide behind a statement in there policy booklet that states they can charges you 10% of your 6 month premium and there is NOTHING the customer can do about it. They can take your money and say F-YOU!!!! I am filing a complaint with the insurance commissioner.
Horrible insurance!, May, 2018
My daughter got rear ended at a stoplight by a 16 year old kid (had his license 1 week) whose mother had the car covered by SafeAuto. They refused to pay the damage ($748) becaus the mother hadn’t listed him yet.