RLI Insurance Review & Ratings (2024)

Uncover the complete RLI Insurance review: Unbiased insights, comprehensive information, and honest evaluations. No sales pitch, just the facts you need to make informed decisions about RLI Insurance coverage. Explore our thorough analysis and discover if RLI Insurance aligns with your insurance needs.

UPDATED: Mar 4, 2024Fact Checked

Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 4, 2024Fact Checked
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RLI Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A+ “Superior”

Complaint level:

Med

Pros

  • Commitment to providing personalized and high-quality insurance solutions.
  • Broad coverage options, including auto, home, umbrella, professional liability, surety bonds, and personal accident insurance.
  • Competitive rates and various discounts to help customers save on premiums.
  • Positive customer feedback, highlighting competitive rates and efficient claims processing.
  • User-friendly mobile app and online account management for convenient policy management.

Cons

  • Reports of issues with billing and payment processing.
  • Some customers mentioned difficulties with communication, including challenges in reaching customer service representatives.

Final Verdict: Review of RLI Insurance

In conclusion, RLI Insurance is a reputable insurance provider that offers a range of auto insurance products and services. With a long history of providing insurance coverage and a strong commitment to customer service, RLI Insurance has earned a solid reputation in the insurance industry.

The company offers competitive rates and a variety of discounts to help customers save money on their insurance premiums, and they have a strong track record of handling claims efficiently and effectively.

While there have been some negative reviews of the company, the majority of customer feedback has been positive. Overall, RLI Insurance is a strong option for anyone looking for reliable, affordable auto insurance coverage.

What You Should Know About RLI Insurance

Welcome to our comprehensive RLI Insurance review, where we delve into the details to provide unbiased insights and information about this insurance provider. In this article, we cover key topics such as RLI Insurance policy options, customer satisfaction ratings, and overall performance. We evaluate their coverage offerings, claims process, and pricing structure to help you make an informed decision.

Whether you’re seeking auto, home, or life insurance, we’ve got you covered. To ensure you find the best insurance rates for your specific needs, simply enter your zip code below and compare rates from top insurance providers in your area. Don’t miss out on the opportunity to protect yourself and your assets with the right insurance coverage.

History and Mission of RLI Insurance

RLI Insurance was founded in 1965 in Peoria, Illinois, by Gerald D. Stephens, who had the vision to create a company that offered specialized insurance products and services to meet the unique needs of its customers.

Since its inception, RLI Insurance has focused on providing personalized, high-quality insurance solutions to its customers. Today, RLI Insurance’s mission is to be the insurance company that provides exceptional service and value to its customers, agents, and shareholders.

The company strives to achieve this by adhering to its core values of integrity, quality, and commitment. RLI Insurance believes that its success is built on the strength of its relationships with its customers, agents, and shareholders, and it is committed to delivering on its promises to each of them.

RLI Insurance Coverage Options

RLI Insurance offers a range of insurance products and services to meet the needs of its customers. Here’s a closer look at some of the main products and services offered by RLI Insurance:

  • Car insurance: RLI Insurance offers liability coverage, as well as additional coverage options such as collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage. They also offer coverage for high-risk drivers, such as those with a poor driving record or a history of DUIs.
  • Homeowners insurance: RLI Insurance offers coverage for homeowners, including protection for the physical structure of the home, personal property, and liability coverage.
  • Umbrella insurance: RLI Insurance provides excess liability coverage beyond the limits of underlying policies, helping customers protect their assets in the event of a major lawsuit or catastrophic loss.
  • Professional liability insurance: RLI Insurance offers coverage for professionals who are at risk of being sued for errors and omissions in their work. This includes coverage for a range of professions, such as lawyers, accountants, architects, and engineers.
  • Surety bonds: RLI Insurance offers a range of surety bonds, which are a type of insurance that guarantees the performance or financial obligations of one party to another.
  • Personal accident insurance: RLI Insurance provides coverage for accidents resulting in injury or death, offering financial protection for individuals and families in the event of an unexpected tragedy.

Read more: Best Business Insurance for Architects

Overall, RLI Insurance offers a range of insurance products and services to meet the unique needs of its customers, from the car and homeowners insurance to specialized coverage for professionals and surety bonds. Their focus on providing personalized, high-quality insurance solutions have helped them establish a strong reputation in the industry.

States Where RLI Insurance Is Available

RLI Insurance offers car insurance in all 50 states of the United States. This means that no matter where you live in the US, you should be able to get a car insurance policy from RLI Insurance. The company has a broad reach and is committed to providing personalized, high-quality insurance solutions to customers across the country.

However, it’s worth noting that the specific coverage options and discounts available may vary depending on your state of residence, so it’s a good idea to check with RLI Insurance directly to see what options are available to you.

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RLI Insurance Rates Breakdown

The cost of insurance with RLI Insurance can vary depending on several factors, including the type of coverage you need, your driving record, the make and model of your vehicle, and the state where you live. As with any insurance provider, the cost of insurance with RLI Insurance is likely to be influenced by your circumstances and risk profile.

If you’re interested in getting a quote from RLI Insurance, it’s a good idea to contact the company directly to discuss your specific insurance needs and receive a personalized quote. By doing so, you can get a better sense of what it will cost to insure your vehicle and whether RLI Insurance is the right insurance provider for you.

RLI Insurance Discounts Available

RLI Insurance offers some discounts that customers may be eligible for. Here’s a closer look at some of the discounts offered by RLI Insurance:

  • Safe driver discount: If you have a clean driving record and have not been involved in any accidents or received any traffic violations in the past few years, you may be eligible for a safe driver discount.
  • Multi-car discount: If you have more than one vehicle that you want to insure with RLI Insurance, you may be eligible for a multi-car discount. This discount can help you save money on your premiums when you insure multiple vehicles with the same provider.
  • Paid in full discount: If you pay your entire premium upfront instead of making monthly payments, you may be eligible for a discount on your insurance.
  • Defensive driving course discount: If you have completed a defensive driving course, you may be eligible for a discount on your insurance. Defensive driving courses can help you become a safer driver and reduce your risk of accidents, which may result in lower premiums.
  • Safety feature discount: If your vehicle is equipped with certain safety features, such as anti-lock brakes or an anti-theft system, you may be eligible for a discount on your insurance.

Overall, RLI Insurance offers a range of discounts to help customers save money on their insurance premiums. By taking advantage of these discounts, customers may be able to get more affordable coverage without sacrificing the quality of their insurance.

Seamless Claims Process With RLI Insurance

Ease of Filing a Claim

RLI Insurance offers a hassle-free claims process, allowing customers to file claims conveniently through various channels, including online, over the phone, and through mobile apps. The user-friendly interfaces and intuitive navigation make it easy for policyholders to initiate their claims swiftly and efficiently.

Average Claim Processing Time

RLI Insurance prides itself on prompt claim processing. On average, customers experience efficient handling of their claims, ensuring a quick resolution to their insurance matters. The company’s commitment to timely processing reflects its dedication to customer satisfaction.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on RLI Insurance’s claim resolutions and payouts has been overwhelmingly positive. Policyholders have expressed satisfaction with the fair and transparent claims settlements, praising the company’s professionalism and responsiveness. RLI Insurance’s commitment to addressing claims effectively has earned it high marks from its customers.

Unleashing Innovation With RLI Insurance Digital and Technological Features

Mobile App Features and Functionality

RLI Insurance’s mobile app offers a plethora of features designed to enhance user experience. From policy management to claims tracking, the app provides a seamless interface for customers to access their insurance information on the go. Its intuitive design ensures users can easily navigate through policy details, make payments, and even file claims directly from their smartphones.

Online Account Management Capabilities

The online account management system offered by RLI Insurance empowers customers with comprehensive control over their policies. Through a secure online portal, policyholders can view policy documents, update personal information, and monitor claims status. The platform’s user-friendly layout ensures that managing insurance policies online is both convenient and efficient.

Digital Tools and Resources

RLI Insurance provides a range of digital tools and resources to assist customers in understanding their insurance coverage better. These resources include informative articles, interactive tools, and educational materials available on their website.

These digital assets empower customers to make well-informed decisions about their insurance needs, reinforcing RLI Insurance’s commitment to customer education and support.

How RLI Insurance Ranks Among Providers

In the competitive landscape of the insurance industry, RLI Insurance stands as a reputable provider with a history of delivering personalized and high-quality insurance solutions. To provide a comprehensive overview, let’s delve into some of the main competitors of RLI Insurance, exploring their offerings, strengths, and areas of distinction.

  • State Farm Insurance: State Farm is one of the largest and most well-known insurance providers in the United States. With a vast network of agents and a wide range of insurance products, State Farm competes with RLI Insurance in the auto, home, and life insurance sectors. The company is recognized for its robust customer service and various discount offerings.
  • Progressive Insurance: Progressive is renowned for its innovative approach to auto insurance, offering competitive rates and a user-friendly online platform. As a direct competitor to RLI Insurance in the auto insurance market, Progressive’s focus on technology and a diverse range of coverage options may attract customers looking for a modern and flexible insurance experience.
  • Allstate Insurance: Allstate is a prominent insurance provider offering coverage for auto, home, and life insurance. With a strong emphasis on customer relationships and personalized service, Allstate competes with RLI Insurance by providing various discounts, advanced digital tools, and a comprehensive range of insurance products.
  • Travelers Insurance: Travelers Insurance is recognized for its extensive coverage options, catering to both personal and business needs. As a competitor to RLI Insurance, Travelers emphasizes risk management and offers a variety of insurance solutions, including auto, home, and business insurance. The company’s strong financial stability and diverse product portfolio contribute to its competitiveness.
  • Liberty Mutual Insurance: Liberty Mutual is a global insurance company offering a wide array of insurance products, including auto, home, and life insurance. In competition with RLI Insurance, Liberty Mutual stands out for its customizable coverage options and various discounts.

While RLI Insurance has established itself as a reliable insurance provider, understanding the landscape of its competitors allows consumers to make informed decisions based on their specific needs and preferences.

Each competitor brings its unique strengths to the table, whether it’s a focus on technological innovation, extensive coverage options, or a reputation for exceptional customer service. As customers explore their insurance options, considering these key competitors alongside RLI Insurance will help them find the provider that best aligns with their requirements.

Customer Feedback for RLI Insurance

RLI Insurance has generally received positive reviews from customers, with many customers praising the company’s customer service, claims to handle, and affordable rates. Here’s a summary of some of the customer reviews of RLI Insurance:

  • Positive reviews: Many customers have praised RLI Insurance for their competitive rates and high-quality customer service. Customers have also reported that the claims process is relatively easy and efficient, with many customers receiving prompt payment for their claims.
  • Negative reviews: Some customers have reported issues with billing and payment processing, with some customers reporting that their payments were not properly credited or that they were charged additional fees without warning. Some customers have also reported issues with communication from RLI Insurance, including difficulty reaching customer service representatives.

Overall, while there have been some negative reviews of RLI Insurance, the majority of customer feedback has been positive. Customers have generally reported that RLI Insurance provides affordable, reliable coverage and excellent customer service.

As with any insurance provider, it’s a good idea to do your research and compare multiple options before making a decision about which provider to go with.

Frequently Asked Questions

What is RLI Insurance?

RLI Insurance is a specialty insurance company that provides property, casualty, and surety products to customers in various industries, including transportation, construction, and small businesses.

What types of insurance products does RLI offer?

RLI offers a range of insurance products, including general liability, property, commercial auto, workers’ compensation, professional liability, cyber liability, and more.

Is RLI a reputable insurance company?

Yes, RLI has been in business for over 50 years and has earned high ratings from independent insurance rating agencies, such as A.M. Best and Standard & Poor’s.

How can I get a quote from RLI?

You can get a quote from RLI by contacting an independent insurance agent who represents RLI or by visiting their website and using their online quote tool.

Does RLI offer coverage in all states?

No, RLI does not offer coverage in all states. Coverage availability may vary by state and product.

Does RLI offer personal insurance products?

No, RLI primarily offers insurance products for businesses and organizations. They do not offer personal insurance products, such as auto or homeowners insurance.

How can I file a claim with RLI?

You can file a claim with RLI by contacting their claims department directly or by contacting your independent insurance agent who represents RLI. Contact information for their claims department is available on their website.

What is RLI Insurance’s customer service like?

RLI Insurance has a reputation for providing excellent customer service, with a dedicated claims team and knowledgeable agents who can assist customers with their insurance needs.

How long has RLI Insurance been in business?

RLI Insurance was founded in 1965, and has been providing insurance coverage for over 50 years.

Does RLI Insurance offer discounts for multiple policies?

Yes, RLI Insurance offers discounts for customers who have multiple policies with the company, such as combining home and auto insurance coverage.

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Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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