Great West Insurance Review & Ratings (2024)
Discover if Great West Insurance is the right choice for you. Get insights into customer satisfaction, claims, cost, billing, and service. Find out how they compare to other insurers. Their A.M. Best rating is A+, indicating financial stability, while their S&P Rating is AA, highlighting strong performance.
Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
UPDATED: Nov 26, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 26, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
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Great West Insurance
Average monthly rate for good drivers:
N/AA.M. Best rating:
A+Complaint level:
LowPros
- Long History and Experience: Great West Insurance has a history dating back to 1958, indicating a long-standing presence and experience in the insurance industry.
- Specialization in Trucking Industry: The company originally specialized in providing insurance solutions to the trucking industry, suggesting a depth of expertise in catering to the specific needs of this sector.
- Financial Stability: The A.M. Best rating of A+ and S&P Rating of AA indicate strong financial stability, suggesting the company is well-positioned to fulfill its financial obligations.
- Affordable Coverage Options: Great West Insurance is noted for offering comprehensive coverage at affordable prices, making it an attractive option for cost-conscious customers.
- Variety of Coverage Options: The company offers a range of car insurance products, including liability-only policies and those with collision and comprehensive coverage, providing flexibility to customers.
- Digital Features: Great West Insurance provides a robust mobile app and online account management capabilities, enhancing customer convenience and accessibility.
- Discounts Available: Various discounts are offered, providing potential savings for policyholders.
Cons
- Mixed Customer Reviews: Customer reviews are mixed, with some customers praising the company’s affordability and helpful customer service, while others have expressed concerns about the claims handling process and response times.
- Limited Coverage Area: Great West Insurance provides coverage in select states in the central and western regions of the United States, limiting its reach compared to nationwide insurers.
- Claim Resolution Concerns: Some customers have raised concerns about the claims handling process and payout times, indicating potential areas for improvement in the company’s customer service.
- Subjective Customer Service: While generally considered good, customer service experiences can be subjective, and occasional issues may arise.
- Dependence on Individual Factors: The cost of insurance with Great West depends on individual factors such as location, driving record, and coverage needs, making it variable and potentially higher for certain individuals.
Final Verdict: Review of Great West Insurance
Great West Insurance is a car insurance provider that offers affordable coverage options in several states in the western and central regions of the United States.
The company has a long history of providing reliable insurance solutions to its customers, and its mission is to provide affordable car insurance to as many people as possible.
Great West Insurance offers liability-only policies, as well as policies that include collision and comprehensive coverage. The cost of coverage will depend on several factors, such as your location, driving record, and the type of coverage you need.
Great West Insurance has received mixed customer reviews, with some customers praising the company’s affordable rates and helpful customer service, while others have criticized the company’s claims handling process and slow response times.
What You Should Know About Great West
Welcome to our comprehensive article on Great West Insurance and all you need to know about their services. In this review, we delve into the key topics surrounding Great West Insurance, including their offerings, customer satisfaction, financial stability, and performance ratings.
Discover if Great West Insurance is the right choice for you by exploring real user experiences, ratings, and comparisons with other insurers. Interesting Attributes of Great West Insurance:
- Low-cost policies
- Various discounts
- Comprehensive coverage options
To make an informed decision and find the best insurance rates, enter your ZIP code below and get personalized quotes from top providers. Don’t miss out on the opportunity to secure the coverage that meets your needs and budget.
Great West Insurance History and Mission
Great West Insurance was founded in 1958 as the Great West Casualty Company, specializing in providing insurance solutions to the trucking industry. The company quickly grew and expanded its services, becoming a leading provider of car insurance products and services.
Great West Insurance’s primary mission is to offer affordable and reliable insurance solutions that cater to the specific needs of their customers. The company is committed to providing fast and accessible insurance claims processing and excellent customer service.
Great West Insurance prides itself on offering comprehensive coverage options at affordable prices, making them an excellent choice for customers looking for cost-effective insurance solutions. The company’s mission is to ensure that their customers have the coverage they need to protect themselves and their vehicles on the road.
Great West Insurance Coverage Options
Great West Insurance offers a range of car insurance products and services that cater to the specific needs of their customers. The company’s products and services include:
- Liability coverage: This insurance policy covers damages and injuries caused to others in an accident where you are at fault. It includes coverage for property damage and bodily injury, such as medical expenses and lost wages.
- Collision coverage: This insurance policy covers damages to your car in the event of an accident, regardless of who is at fault. Collision coverage helps pay for repairs or replacement of your vehicle.
- Comprehensive coverage: This insurance policy covers damages to your car that are not caused by an accident, such as theft, vandalism, fire, or weather damage. Comprehensive coverage provides protection for your vehicle in situations that are beyond your control.
- Personal injury protection: This insurance policy covers medical expenses and lost wages for you and your passengers in the event of an accident, regardless of who is at fault. Personal injury protection is also known as “no-fault insurance.”
- Uninsured/underinsured motorist coverage: This insurance policy covers damages and injuries you sustain in an accident caused by an uninsured or underinsured driver. It provides coverage when the at-fault driver does not have enough insurance to cover the damages.
In what parts of the U.S. does Great West Insurance provide coverage?
Great West Insurance provides coverage in several states in the central and western regions of the United States. The states where the company offers car insurance products and services are:
- Arizona
- Colorado
- Idaho
- Iowa
- Nebraska
- South Dakota
- Wyoming
To locate the states where Great West Insurance provides coverage, you can visit the company’s website or contact their customer service team.
- Website: You can visit Great West Insurance’s website and navigate to their “Coverage Area” page to see the list of states where they offer car insurance products and services. The page will provide you with a map of the states where the company operates and a list of those states.
- Customer service: You can also contact Great West Insurance’s customer service team by phone or email to inquire about the states where they offer coverage. A representative can provide you with detailed information about the company’s products and services in the state where you reside and answer any questions you may have.
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Great West Insurance Rates Breakdown
The cost of Great West insurance will vary depending on several factors, such as your location, driving record, the type of coverage you need, and the deductible you choose. Here are some key factors that can impact the cost of Great West insurance:
- Location: The state and city where you live can significantly impact the cost of your car insurance. Some states have higher average premiums due to various factors, such as traffic density, accident rates, and local laws and regulations.
- Driving record: Your driving record is a significant factor in determining your car insurance rates. If you have a history of accidents, traffic violations, or other driving offenses, you may face higher premiums.
- Type of coverage: The type of coverage you choose will also impact the cost of your car insurance. Liability-only policies will typically have lower premiums than policies that include collision and comprehensive coverage.
- Deductible: The deductible is the amount you pay out of pocket before your insurance coverage kicks in. Choosing a higher deductible can result in lower monthly premiums, while a lower deductible will result in higher monthly premiums.
Great West Discounts Available
Great West Insurance offers various discounts to their customers to help them save money on their car insurance policy. Here are some of the discounts that are available:
- Safe driver discount: This discount is offered to customers who have a clean driving record with no accidents or violations. The longer you maintain a safe driving record, the greater the discount you can receive.
- Multiple policy discount: Great West Insurance offers a discount to customers who have multiple insurance policies with the company. For example, if you have both car insurance and home insurance with Great West Insurance, you may be eligible for a multi-policy discount.
- Anti-theft device discount: Customers who install anti-theft devices in their vehicles may be eligible for a discount on their car insurance policy. This can include features such as alarms, steering wheel locks, and GPS tracking systems.
- Good student discount: Students who maintain good grades in school may be eligible for a discount on their car insurance policy. This discount is available to full-time high school or college students who maintain a B average or higher.
- Defensive driving discount: Great West Insurance offers a discount to customers who complete an approved defensive driving course. This can help customers become safer drivers and potentially lower their insurance premiums.
Streamlining Experience With Great West Insurance Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
Great West Insurance offers a user-friendly claims process that caters to modern digital needs. Customers have the convenience of filing claims through multiple channels, including online, over the phone, and via mobile apps. This flexibility ensures that policyholders can choose the method that suits them best, making the claims process more accessible and accommodating to their preferences.
Average Claim Processing Time
Great West Insurance is known for its efficient claims processing. On average, they strive to process claims promptly, providing policyholders with a smooth and hassle-free experience during their time of need. Quick claim processing helps alleviate stress and ensures that customers receive the support they require when it matters most.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback plays a crucial role in evaluating an insurance provider’s performance. Great West Insurance has received mixed reviews regarding claim resolutions and payouts.
While some customers appreciate the company’s affordability and helpful customer service, others have expressed concerns about the claims handling process and response times. It’s essential to consider both positive and negative experiences when assessing their overall claim resolution and payout performance.
Unleashing Innovation With Great West Insurance Digital and Technological Features
Mobile App Features and Functionality
Great West Insurance offers a robust mobile app that empowers policyholders with a range of features and functionalities. The app provides easy access to policy information, allows users to file claims digitally, and offers tools for account management. It enhances the overall customer experience by providing convenience at their fingertips.
Online Account Management Capabilities
Managing insurance policies online is a key aspect of modern insurance services. Great West Insurance excels in this area by offering comprehensive online account management capabilities. Policyholders can conveniently access and update their policies, view billing information, and track claim status through the user-friendly online portal. This feature contributes to a seamless and efficient customer experience.
Digital Tools and Resources
Great West Insurance recognizes the importance of providing digital tools and resources to assist policyholders in making informed decisions. They offer a range of digital resources, such as educational materials, insurance calculators, and comparison tools. These resources empower customers to navigate their insurance choices more effectively and tailor their coverage to their specific needs.
How Great West Ranks Among Providers
Here’s a general overview of Great West Insurance ranks among providers. Keep in mind that rankings can be subjective and may vary depending on individual preferences and needs.
- Financial Stability: Great West Insurance holds strong financial stability, as indicated by its A.M. Best rating of A+ and S&P Rating of AA. This suggests that it is well-placed to meet its financial obligations.
- Specialization in Trucking Industry: Great West Insurance has a history of specializing in providing insurance solutions to the trucking industry. This specialization may make it stand out for businesses or individuals within this sector.
- Long History and Experience: With a founding date in 1958, Great West Insurance has a long history and considerable experience in the insurance industry. This longevity may contribute to a sense of trust and reliability.
- Affordability: The company is noted for offering affordable coverage options. This can be a significant factor for customers seeking cost-effective insurance solutions.
- Digital Features: Great West Insurance provides a robust mobile app and online account management capabilities, enhancing the overall customer experience. This digital focus may be appealing to those who value convenience.
- Limited Coverage Area: One potential drawback is that Great West Insurance provides coverage in select states in the central and western regions of the United States. This limitation may affect its ranking for individuals outside these areas.
- Mixed Customer Reviews: Customer reviews are mixed, with positive comments on affordability and helpful customer service, but also concerns about the claims handling process and response times. This mixed feedback may impact its overall ranking among providers.
- Discounts Available: Great West Insurance offers various discounts, providing an opportunity for policyholders to save on their insurance premiums. This can enhance its ranking in terms of cost-effectiveness.
Great West Insurance appears to have strengths in financial stability, affordability, and specialization in the trucking industry. However, the mixed customer reviews and limited coverage area may influence how it ranks compared to other insurance providers.
Great West Insurance Customer Reviews
Great West Insurance has received mixed customer reviews, with some customers praising the company’s affordable rates and helpful customer service, while others have criticized the company’s claims handling process and slow response times. Here is an overview of some of the common themes found in customer reviews of Great West Insurance:
Strengths:
- Affordable rates: Many customers report that Great West Insurance offers some of the most affordable car insurance rates compared to other providers.
- Friendly and helpful customer service: Several customers praise the company’s customer service representatives for being friendly, helpful, and responsive to their questions and concerns.
- Easy to use website: Many customers appreciate the company’s website, which is user-friendly and easy to navigate.
Weaknesses:
- Slow claims handling: Some customers have reported that the claims handling process can be slow, with some claims taking several weeks or months to resolve.
- Limited coverage options: A few customers have complained that Great West Insurance’s coverage options are limited, and they would like to see more options added.
- Billing issues: A few customers have reported issues with billing, such as being charged incorrect amounts or not receiving timely billing statements.
Frequently Asked Questions
What is Great West Insurance?
Great West Insurance is a life insurance provider that offers a variety of life insurance products, including term life insurance, universal life insurance, and variable universal life insurance.
What types of life insurance products does Great West offer?
Great West offers a variety of life insurance products, including term life insurance, universal life insurance, and variable universal life insurance.
How can I get a quote for a Great West life insurance policy?
You can get a quote for a Great West life insurance policy by visiting their website, contacting their customer service line, or working with a local agent.
How does Great West’s customer service compare to other life insurance providers?
Great West’s customer service is generally considered to be good, with helpful representatives and quick response times. However, as with any life insurance provider, there may be occasional issues with customer service.
How does Great West’s pricing compare to other life insurance providers?
Great West’s pricing varies depending on the type of life insurance and the individual’s age, health status, and other factors. In general, the company’s prices are competitive with other life insurance providers.
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Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.