First Investors Insurance Review & Ratings (2024)

Looking for reliable and affordable insurance coverage? Read our comprehensive First Investors Insurance review, ratings, and comparisons. Discover the company's history, mission, and the range of coverage options they offer. We'll provide insights into their competitive pricing, available discounts, and customer reviews.

UPDATED: Dec 11, 2023Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 11, 2023Fact Checked
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First Investors Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Affordable insurance policies with customizable coverage options
  • Multiple available discounts to save on premiums
  • Extensive history and experience in the insurance industry
  • Strong focus on customer service and claims handling

Cons

  • Limited availability in select states
  • Mixed customer reviews, both positive and negative
  • Some reported issues with customer service responsiveness
  • Complaints about billing and claims denial in certain cases

Final Verdict: Review of First Investors Insurance

Overall, First Investors Insurance is a great option for drivers looking for affordable and reliable car insurance. With customizable coverage options, multiple discounts, and excellent customer service, First Investors Insurance is a top choice for drivers across the country.

First Investors Insurance is only in a few states, but the products, services, and discounts they offer are praised by customers. If you’re interested in learning more about First Investors Insurance or comparing car insurance quotes, contact them today.

What You Should Know About First Investors Insurance

Welcome to our comprehensive guide on First Investors Insurance. In this article, we will delve into the details of First Investors Insurance, including its coverage options, pricing, customer reviews, and more. Whether you’re looking for auto, home, or other types of insurance, we’ve got you covered. We aim to help you make an informed decision by providing valuable insights and comparisons. First Investors Insurance has to offer:

  • Affordable car insurance policies with customizable coverage options
  • Multiple discounts available to help drivers save money on their premiums
  • Excellent customer service and claims handling

Don’t miss out on the opportunity to find the best rates for your insurance needs. Enter your zip code now and compare rates from top insurance providers in your area. Get the coverage you deserve at the most competitive prices.

First Investors History and Mission

If you’re looking for reliable car insurance, look no further than First Investors Insurance. With a reputation for offering competitive pricing and customizable coverage options, this company is a top choice for drivers across the country. Whether you’re a new driver or an experienced one, First Investors Insurance has the policies you need to stay protected on the road.

First Investors Insurance was founded in 1930 as a finance company, providing loans to consumers for the purchase of automobiles and other consumer goods. In 1962, the company expanded into the insurance industry, offering auto insurance to its customers. Over the years, First Investors Insurance has grown into a national provider of auto insurance, with offices in multiple states.

In terms of the company’s mission, First Investors Insurance is committed to providing quality insurance products and services that meet the needs of its customers. They aim to offer affordable and reliable coverage options that help drivers stay protected on the road.

Additionally, they strive to provide excellent customer service and support to their policyholders, with a focus on making the claims process as smooth and hassle-free as possible.

In recent years, First Investors Insurance has expanded its focus beyond just auto insurance, offering other insurance products such as homeowners and renters insurance. They have also made efforts to modernize their business operations, with a focus on using technology to improve the customer experience and streamline their processes.

Overall, First Investors Insurance has a long history of providing quality insurance products and services to its customers. Their mission of offering affordable and reliable coverage options while prioritizing customer service and support is something that has helped them to build a loyal customer base over the years.

First Investors Insurance Coverage Options

First Investors Insurance offers a range of coverage options to meet the needs of drivers in different situations. Their standard policies include liability coverage, collision coverage, and comprehensive coverage. In addition, they offer optional coverage for uninsured and underinsured motorists, roadside assistance, and rental reimbursement.

First and foremost, as an auto insurance provider, First Investors Insurance offers a range of coverage options to meet the needs of drivers. Their standard policies include liability coverage, collision coverage, and comprehensive coverage.

Liability coverage protects bodily injury and property damage caused to others in an accident for which you are at fault. Collision coverage pays for repairs or replacement of your vehicle if it is damaged in an accident, regardless of who is at fault. Comprehensive coverage, on the other hand, covers damage to your vehicle from non-collision events such as theft, fire, and natural disasters.

In addition to their standard coverage options, First Investors Insurance also offers a range of optional coverages to customize your policy, including uninsured and underinsured motorist coverage, roadside assistance, and rental reimbursement coverage.

Beyond auto insurance, First Investors Insurance also offers other personal insurance products, such as homeowners insurance, renters insurance, and umbrella insurance. They have a variety of coverage options to choose from, including protection for property damage, personal liability, and personal possessions.

Here are just a few of those products and services:

  • Auto insurance: First Investors Insurance offers standard auto insurance coverage options including liability, collision, and comprehensive, as well as optional coverages such as uninsured and underinsured motorist coverage, roadside assistance, and rental reimbursement.
  • Homeowners insurance: First Investors Insurance offers homeowners insurance with coverage options for property damage, personal liability, and personal possessions.
  • Renters insurance: Fist Investors Insurance offers rental insurance with coverage options for personal property, liability, and additional living expenses.
  • Add-on options: First Investors Insurance also offers add-on coverage options including umbrella insurance for added protection beyond the limits of your other policies.
  • Tools and resources: First Investors Insurance offers modern tools and resources to help customers stay informed, such as their website and mobile with information about insurance products and services, as well as tips and advice for staying safe on the road and protecting your assets.

Overall, First Investors Insurance offers a wide range of insurance products and services to meet the needs of their customers. Their focus on customization, affordability, and customer support makes them a great choice for drivers and homeowners alike.

States Where First Investors Insurance Is Offered

First Investors Insurance offers insurance products and services in a limited number of states in the US. Currently, the company offers auto insurance policies in the following states:

  • Arizona
  • Georgia
  • Illinois
  • Indiana
  • Missouri
  • Nevada
  • Texas

They also offer homeowners and renters insurance in some of these states as well. It’s worth noting that the availability of their insurance products and services may vary depending on the state you live in.

If you’re interested in obtaining insurance coverage from First Investors Insurance, it’s recommended to check their website or contact their customer service to confirm whether they offer policies in your state. If you don’t live in a state where First Investors Insurance offers coverage, there are many other insurance providers to choose from that may offer similar products and services.

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First Investors Insurance Rates Breakdown

One of the advantages of choosing First Investors Insurance is its competitive pricing. While rates vary depending on factors such as age, driving history, and location, many drivers find that First Investors Insurance offers affordable coverage that fits within their budget.

The cost of insurance through First Investors Insurance can vary depending on several factors, including the type of coverage you need, the make and model of your vehicle, your driving history, and where you live. However, in general, First Investors Insurance is known for offering affordable coverage options.

One way that First Investors Insurance keeps costs down is by offering discounts to their customers. They have a variety of discounts available, including safe driver discounts, multi-car discounts, and discounts for bundling multiple policies with them. They also offer discounts for students, military members, and senior citizens.

Another way that First Investors Insurance helps customers save money is by offering a variety of payment options. They allow customers to choose between monthly, quarterly, and annual payment plans, which can help to spread the cost of insurance out over time and make it more affordable.

Finally, First Investors Insurance offers a range of coverage options to meet the needs of their customers. By customizing your policy to your specific needs, you can ensure that you’re not paying for coverage that you don’t need, which can help to keep your insurance costs down.

Overall, First Investors Insurance is known for offering affordable insurance options with a range of discounts and payment plans to help customers save money. If you’re looking for cost-effective auto or home insurance coverage, it’s worth considering First Investors Insurance as a provider.

First Investors Insurance Discounts Available

First Investors Insurance offers a variety of discounts to help their customers save money on their insurance premiums. Here are some of the most common discounts available:

  • Safe driver discount: This discount is available to drivers who have a clean driving record with no accidents or violations in the past three years. The amount of the discount may vary depending on the state you live in and other factors.
  • Multi-car discount: This discount is available to customers who insure multiple vehicles with First Investors Insurance. The discount amount may vary depending on the number of vehicles you insure.
  • Bundling discount: If you purchase multiple policies with First Investors Insurance, such as both auto and home insurance, you may qualify for a bundling discount. This can help you save money on both policies.
  • Student discount: If you’re a full-time student with good grades, you may be eligible for a discount on your auto insurance premiums. The exact requirements and discount amount may vary by state.
  • Military discount: First Investors Insurance offers a discount to active duty and retired military members, as well as their families. This discount may vary by state.
  • Senior citizen discount: If you’re over the age of 55, you may be eligible for a discount on your auto insurance premiums. The exact requirements and discount amount may vary by state.

These are just a few examples of the discounts available through First Investors Insurance. It’s worth checking with them to see what discounts you may be eligible for based on your unique situation. By taking advantage of these discounts, you can save money on your insurance premiums and get the coverage you need at an affordable price.

First Investors Insurance Claims Process: Streamlined and Hassle-Free

Ease of Filing a Claim

First Investors Insurance provides multiple channels for customers to file claims, ensuring a seamless and convenient experience. Customers can file claims online through the company’s website, over the phone, or through their mobile app. This flexibility allows policyholders to choose the method that suits them best, making the claims process easily accessible and efficient.

Average Claim Processing Time

First Investors Insurance is committed to processing claims promptly. While specific processing times may vary based on the complexity of the claim and other factors, the company strives to expedite the process and provide swift resolutions to its customers. Prompt claim processing is a priority to ensure that customers receive the necessary support during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable aspect of evaluating an insurance company’s performance. First Investors Insurance pays close attention to customer feedback regarding claim resolutions and payouts. Reviews from customers highlight their experiences, including the efficiency and fairness of claim resolutions, the ease of communication during the process, and overall satisfaction with the outcomes.

This feedback assists in continuous improvement and enhances customer satisfaction.

Unlocking Digital Excellence: First Investors Insurance Digital and Technological Features

Mobile App Features and Functionality

First Investors Insurance offers a comprehensive mobile app with a range of features and functionalities to enhance the customer experience. The app allows policyholders to view and manage their policies, report claims, access digital insurance cards, and receive updates on their claims’ status. The user-friendly interface and intuitive design make it convenient for customers to navigate and utilize these features effectively.

Online Account Management Capabilities

The online account management platform provided by First Investors Insurance empowers customers to have control over their policies and accounts. Through the online portal, policyholders can review policy details, make payments, update personal information, and track claim history.

This online convenience facilitates easy access to vital information and ensures policyholders can manage their insurance accounts efficiently.

Digital Tools and Resources

First Investors Insurance provides a range of digital tools and resources to educate and assist customers in understanding their insurance coverage. These include informative articles, calculators to estimate coverage needs, FAQs, and educational videos. By leveraging these digital resources, policyholders can make informed decisions, effectively manage their policies, and navigate the insurance landscape with confidence.

How First Investors Insurance Ranks Among Providers

In the competitive landscape of insurance, First Investors Insurance faces several noteworthy competitors offering similar services. Understanding the market competition helps customers make informed choices based on various offerings.

  • State Farm: A prominent insurance provider offering a wide range of insurance products, including auto, home, and life insurance, known for its extensive agent network and diverse coverage options.
  • Allstate: Well-known for personalized service and a range of insurance products, including auto, home, and life insurance, along with various discount opportunities.
  • Geico: Recognized for competitive pricing and user-friendly online tools, offering auto, home, and renters insurance with a strong emphasis on customer satisfaction.
  • Progressive: Noted for innovative insurance options, such as usage-based insurance and a variety of discounts, specializing in auto insurance but also offering other coverages.
  • Farmers Insurance: Offers auto, home, life, and business insurance with an emphasis on personalized service through local agents and a wide range of coverage options.

While First Investors Insurance has its unique offerings and customer base, these competitors stand as formidable options in the insurance market, providing various coverage options and customer-centric services, compelling customers to weigh their options carefully before making their insurance decisions.

First Investors Insurance Customer Reviews

Reviews of First Investors Insurance are mixed, with some customers reporting positive experiences and others reporting negative experiences. Here are some common themes that emerge from customer reviews:

Positive reviews:

  • Affordable prices: Many customers report that they were able to find affordable insurance coverage through First Investors Insurance, particularly with the help of the company’s discounts and flexible payment options.
  • Good customer service: Several customers praise the customer service they received from First Investors Insurance representatives, citing the helpfulness and responsiveness of the company’s staff.
  • Easy claims process: Some customers report that the claims process was easy, with claims being processed quickly and efficiently.

Negative reviews:

  • Poor customer service: While some customers report good experiences with First Investors Insurance’s customer service, others report frustrating experiences with unresponsive or unhelpful representatives.
  • Billing issues: Some customers report issues with billing, including unexpected charges or difficulty understanding their bills.
  • Claim denials: A small number of customers report that their claims were denied by First Investors Insurance, either unfairly or due to confusing policy language.

It’s worth noting that the reviews of First Investors Insurance are not all representative of the company’s overall quality. Reviews can be subjective and may be influenced by a range of factors, including the customer’s individual experience and the specific policies and circumstances involved. As such, it’s important to do your research and carefully evaluate any insurance provider you’re considering before making a decision.

Frequently Asked Questions

What is First Investors Insurance?

First Investors Insurance is a subsidiary of First Investors Corporation, a financial services company that offers insurance and investment products. First Investors Insurance provides a range of insurance products, including life insurance, disability insurance, and long-term care insurance.

Is First Investors Insurance a reputable company?

First Investors Insurance has an A+ rating from the Better Business Bureau (BBB) and has been accredited by the BBB since 1990. It has also been rated as “Excellent” by A.M. Best, a leading credit rating agency that specializes in the insurance industry.

What types of life insurance policies does First Investors Insurance offer?

First Investors Insurance offers term life insurance, whole life insurance, and universal life insurance. Term life insurance provides coverage for a set period of time, while whole life insurance provides coverage for the policyholder’s entire life. Universal life insurance provides flexible premiums and a cash value component.

Can I get a quote from First Investors Insurance online?

Yes, you can request a quote from First Investors Insurance on their website. You will need to provide some basic information about yourself and your insurance needs in order to receive a quote.

How do I file a claim with First Investors Insurance?

To file a claim with First Investors Insurance, you can contact their claims department by phone or email. The claims department will provide you with the necessary forms and instructions for filing a claim.

Does First Investors Insurance offer any discounts on their policies?

First Investors Insurance does offer discounts on some of their policies. For example, they offer a multi-policy discount if you have multiple policies with them. They also offer a good health discount if you meet certain health criteria.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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