Criterion Insurance Review & Ratings (2024)

Discover in-depth analysis and unbiased ratings with our comprehensive Criterion Insurance Review & Ratings. We provide a thorough evaluation of Criterion Insurance, examining their policy options, customer service, claims process, and more. Gain valuable insights to make informed decisions about your coverage. Explore the strengths and considerations of choosing Criterion Insurance, enabling you to protect your assets and achieve peace of mind.

UPDATED: Nov 27, 2023Fact Checked

Natasha McLachlan

Insurance and Finance Writer

Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

Insurance and Finance Writer

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked
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Criterion Insurance

Average monthly rate for good drivers:

$100

A.M. Best rating:

A+

Complaint level:

Low

Pros

  • Comprehensive coverage options
  • Competitive and affordable rates
  • Positive customer testimonials
  • Efficient and straightforward claims process
  • Diverse range of insurance types

Cons

  • Limited discounts compared to some competitors
  • Online account management could be more user-friendly
  • Availability may vary by location
  • Limited local offices for in-person assistance
  • Additional fees for monthly payment options

Final Verdict: Review of Criterion Insurance

Criterion Insurance is a car insurance provider offering comprehensive coverage options and a range of discounts to help customers save on their coverage.

The cost of coverage through Criterion Insurance will vary depending on factors such as your driving record, your vehicle, and your coverage limits.

Although Criterion Insurance has received mixed reviews from customers, with some praising the company for its low cost and comprehensive coverage options, and others criticizing the company for poor customer service and high rates, it is worth considering when shopping for car insurance.

To find out more about Criterion Insurance, you can contact the company directly for a quote or learn about the coverage options and discounts that are available in your area.

What You Should Know About Criterion Insurance

Welcome to our comprehensive Criterion Insurance Review & Ratings article. In this informative guide, we delve into the various aspects of Criterion Insurance to provide you with valuable insights and unbiased ratings.

Our review covers essential topics such as policy options, customer service quality, claims process efficiency, and more. By examining these factors, we aim to equip you with the knowledge necessary to make informed decisions about your insurance coverage.

3 Key Takeaways:

  • Criterion Insurance is a trusted provider of car insurance services
  • Offers a range of products and services at affordable prices
  • Customer reviews highlight the company’s strengths in affordable pricing and customer service

Whether you’re looking for auto, home, or life insurance, we cover it all. But we don’t stop at just providing insights; we want to help you take action. Enter your zip code below to compare rates from the best insurance providers in your area. With this simple step, you can ensure you’re getting the most competitive rates and the right coverage for your needs. Don’t settle for less when it comes to protecting what matters most.

Criterion Insurance History and Mission

Criterion Insurance was founded in 1992 to provide affordable, high-quality car insurance coverage to drivers across the country. The company’s mission is to protect its customers on the road and help them get back on the road as quickly as possible in the event of an accident.

Over the years, Criterion has expanded its services and has become a leading provider of car insurance services in multiple states.

The company is committed to providing exceptional customer service, offering a range of products and services at affordable prices. Criterion’s focus on affordability and quality sets it apart from other car insurance providers and has helped the company establish a reputation as a trusted provider of car insurance services.

Whether you need liability coverage, collision coverage, comprehensive coverage, or more, Criterion is dedicated to providing you with the protection you need to stay safe on the road.

Criterion Insurance Coverage Options

Criterion Insurance offers a range of coverage options to help customers protect themselves and their vehicles on the road. The main coverage options include:

  • Liability coverage: This coverage option helps protect you financially if you are found to be at fault for an accident and are liable for damages to another person’s property or for their medical expenses.
  • Collision coverage: This coverage option helps pay for repairs to your vehicle if you are involved in a collision, regardless of who is at fault.
  • Comprehensive coverage: This coverage option helps pay for repairs or replacement of your vehicle if it is damaged by something other than a collision, such as theft, fire, or weather-related incidents.
  • Uninsured/underinsured motorist coverage: This coverage option helps protect you if you are in an accident with a driver who does not have insurance or who does not have enough insurance to cover the damages.

In addition to these main coverage options, Criterion Insurance also offers several additional services, such as roadside assistance, rental car reimbursement, and more.

States Where Criterion Insurance is Provided

Criterion Insurance is currently offered in multiple states across the country. The exact states where Criterion Insurance is available may vary, but some of the states where their services are offered include:

  • California
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Ohio
  • Pennsylvania

To find out if Criterion Insurance is available in your state, you can take the following steps:

  • Visit the Criterion Insurance website: You can start by visiting the Criterion Insurance website and navigating to the “About Us” section. This section may provide information about the states where Criterion Insurance is available.
  • Contact the company directly: You can also contact Criterion Insurance directly by phone or email and ask if their services are available in your state. A customer service representative should be able to provide you with this information.
  • Check the company’s online quote tool: Some insurance companies have online quote tools that allow you to get an estimate for coverage. If Criterion Insurance has this tool available, it may be possible to determine if their services are available in your state by entering your zip code.
  • Research state insurance regulations: Each state has its insurance regulations and requirements, so it may be helpful to research the regulations in your state to see if Criterion Insurance is available. You can typically find this information on the website of your state’s insurance department.

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Criterion Insurance Rates Breakdown

The cost of car insurance coverage through Criterion Insurance will vary depending on several factors, including:

  • Your driving record: Your driving record, including any accidents or traffic violations, will be a factor in determining the cost of your coverage.
  • Your vehicle: The make, model, and age of your vehicle will be considered when determining the cost of your coverage.
  • Your location: The cost of car insurance can vary depending on the state where you live and other factors such as the crime rate and the cost of living.
  • Your coverage limits: The amount of coverage you choose will affect the cost of your policy. Higher coverage limits will generally result in a higher premium.
  • Your deductible: Your deductible is the amount you’ll pay out of pocket before your insurance coverage kicks in. A higher deductible can lower the cost of your policy, but it will also increase the amount you’ll have to pay in the event of a claim.

Criterion Insurance Discounts Available

Criterion Insurance offers a range of discounts to help customers save on their car insurance coverage. Some of the discounts that may be available include:

  • Safe driver discount: If you have a clean driving record, you may be eligible for a discount on your car insurance coverage.
  • Multiple vehicle discount: If you insure multiple vehicles with Criterion Insurance, you may be eligible for a discount on your coverage.
  • Multi-policy discount: If you have multiple insurance policies with Criterion Insurance, such as home and auto insurance, you may be eligible for a discount on your coverage.
  • Good student discount: If you are a full-time student with good grades, you may be eligible for a discount on your car insurance coverage.
  • Anti-theft device discount: If you have installed an anti-theft device in your vehicle, you may be eligible for a discount on your car insurance coverage.

These are just a few examples of the discounts that may be available through Criterion Insurance. The exact discounts that are available may vary depending on factors such as the state where you live and the type of coverage you have.

Criterion Insurance Effortless Claims Process

Ease of Filing a Claim

Criterion Insurance provides multiple convenient options for filing a claim, ensuring a hassle-free experience for policyholders. Whether you prefer online submissions, phone calls, or mobile apps, Criterion Insurance caters to your needs. Their user-friendly interfaces make the process smooth and accessible, allowing you to report claims efficiently.

Average Claim Processing Time

One of the critical aspects of any insurance provider is the speed at which they process claims. Criterion Insurance understands the urgency during challenging times. While specific processing times can vary based on the nature and complexity of the claim, the company strives for prompt and efficient claim resolutions.

Their commitment to timely processing underscores their dedication to customer satisfaction.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable in assessing an insurance company’s performance. Criterion Insurance has garnered a range of responses from policyholders. While some customers praise the company for their comprehensive coverage and swift claim resolutions, others express concerns about customer service and rates.

Potential customers need to consider these varying experiences to make well-informed decisions about their insurance needs.

Exploring Digital and Technological Innovations of Criterion Insurance

Mobile App Features and Functionality

Criterion Insurance’s mobile app offers a plethora of features designed to enhance the user experience. From policy management to filing claims and accessing emergency assistance, the app provides a comprehensive platform for users.

It enables seamless communication with the company, allowing customers to stay updated on their policies and claims in real time, right from their smartphones.

Online Account Management Capabilities

Managing your insurance policies online has never been easier. Criterion Insurance provides robust online account management capabilities, allowing policyholders to review policy details, update personal information, and make payments conveniently. The intuitive online portal ensures that customers have easy access to essential information and services at their fingertips.

Digital Tools and Resources

In the digital age, access to relevant resources is crucial. Criterion Insurance understands this need and offers a range of digital tools and resources to empower its customers.

Whether it’s educational materials about insurance coverage, interactive tools to calculate premiums or informative blog posts, Criterion Insurance provides valuable resources to help customers make informed decisions about their insurance plans.

How Criterion Insurance Ranks Among Providers

Here are some of the potential competitors in the insurance industry and reasons they might be considered competition:

  • Geico: Geico is a major player in the auto insurance market known for its extensive advertising campaigns and competitive rates. Geico’s wide coverage options and strong financial stability make it a formidable competitor.
  • State Farm: State Farm is one of the largest insurance providers in the U.S., offering a range of insurance products, including auto, home, and life insurance. Its extensive network of agents and strong customer service can pose competition.
  • Progressive: Progressive is known for its innovative approach, including features like usage-based insurance. Its competitive rates and online tools for comparing quotes make it a popular choice, especially among tech-savvy customers.
  • Allstate: Allstate is a well-established insurance company offering a variety of coverage options. Its emphasis on personalized service and various discounts can attract customers looking for a comprehensive insurance experience.
  • Liberty Mutual: Liberty Mutual is another major player with a broad range of insurance products. Its emphasis on customer-centric offerings and unique coverage options can make it a competitor in the market.
  • Nationwide: Nationwide offers a variety of insurance products and has a strong presence in the auto insurance sector. Its network of agents and comprehensive coverage options can make it competitive.
  • Farmers Insurance: Farmers is known for its personalized approach to insurance and offers a variety of coverage options. Its emphasis on customer relationships and various discounts can make it a competitor.
  • USAA: USAA caters to military personnel and their families, providing specialized insurance services. Its strong customer service and exclusive offerings can make it a significant competitor within its niche.

It’s essential to note that the competitive landscape in the insurance industry can change, and new companies may emerge. Additionally, the competitiveness of these companies can vary based on factors such as geographical presence, customer service, coverage options, and pricing strategies.

Criterion Insurance Customer Reviews

Criterion Insurance has received a mixed bag of reviews from customers, with some praising the company for its low cost and comprehensive coverage, while others have criticized the company for poor customer service and high rates.

Strengths:

  • Low cost: Many customers have reported that Criterion Insurance offers competitively low rates for car insurance coverage.
  • Comprehensive coverage options: Criterion Insurance offers a range of coverage options to meet the needs of different drivers.
  • Easy to use online tools: Some customers have praised Criterion Insurance for its user-friendly website and online tools, such as its online quote tool and mobile app.

Weaknesses:

  • Poor customer service: Some customers have reported poor customer service experiences, with long wait times and unhelpful customer service representatives.
  • High rates: Some customers have reported that Criterion Insurance’s rates are higher than other insurance providers.
  • Limited availability: Criterion Insurance is not available in all states, which may be a drawback for some customers.

It’s important to keep in mind that every customer’s experience with an insurance company is unique, and what works for one person may not work for another.

When considering Criterion Insurance, it’s important to take into account both the positive and negative reviews to determine if the company is the right fit for your needs.

Frequently Asked Questions

What is Criterion Insurance?

Criterion Insurance is a company that provides car insurance to drivers in the United States. They offer a variety of coverage options and have been in business for over 30 years.

Is Criterion Insurance a reputable company?

Yes, Criterion Insurance is generally considered to be a reputable company. They have an A+ rating from the Better Business Bureau and positive reviews from customers.

What types of car insurance does Criterion offer?

Criterion offers a range of car insurance coverage options, including liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection (PIP) coverage

How can I get a quote from Criterion Insurance?

You can get a quote from Criterion Insurance by visiting their website or calling their customer service hotline. You’ll need to provide some basic information about your car and driving history to get a quote.

Does Criterion offer discounts on car insurance?

Yes, Criterion offers a range of discounts on car insurance. These may include discounts for safe driving, multiple cars, and bundling your car insurance with other types of insurance.

How much does car insurance from Criterion cost?

The cost of car insurance from Criterion will depend on a variety of factors, including your driving record, the type of car you drive, and the coverage options you choose. You can get a quote from Criterion to get a better idea of how much you’ll pay.

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Natasha McLachlan

Insurance and Finance Writer

Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

Insurance and Finance Writer

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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