QBE Insurance Review & Ratings (2024)

Comprehensive coverage, competitive pricing, and exceptional customer service. Protect what matters most to you with QBE Insurance. Compare rates now and save! QBE Insurance provides reliable insurance protection and outstanding customer service.

UPDATED: Dec 10, 2023Fact Checked

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Dec 10, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 10, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 10, 2023Fact Checked
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QBE Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Global Presence: QBE Insurance is a multinational company with operations in 27 countries, providing a broad reach for its customers.
  • Comprehensive Coverage: QBE offers a range of insurance products, including car insurance, home insurance, business insurance, and specialty coverage.
  • Discounts: The company provides various discounts, such as multi-policy discounts, safe driver discounts, and good student discounts, offering potential savings for customers.
  • Mission and Values: QBE’s mission emphasizes reliable insurance protection and exceptional customer service, along with a commitment to sustainability and social responsibility.

Cons

  • Mixed Customer Reviews: Customer experiences with QBE Insurance are mixed, with some reporting positive experiences but others expressing concerns about claims processing and customer service.
  • Claim Processing Concerns: Some customers have cited issues with the speed and efficiency of claim processing, including delayed payments and denials of coverage.
  • Limited Information on Pricing: The article doesn’t provide specific details about the average annual rates for insurance coverage from QBE, making it challenging to evaluate the competitiveness of its pricing.
  • Regional Variations: The availability and pricing of insurance coverage can vary depending on the customer’s location, which may impact the overall experience with QBE Insurance.

Final Verdict: Review of QBE Insurance

QBE Insurance is a global insurance provider that offers a range of insurance products and services to customers in all 50 U.S. states and the District of Columbia. The company’s history and mission demonstrate a commitment to providing high-quality insurance coverage and outstanding customer service to customers around the world.

QBE Insurance’s main products and services include car insurance, home insurance, business insurance, and specialty insurance coverage for a variety of industries and sectors. Customers can take advantage of a variety of discounts offered by QBE Insurance, such as multi-policy discounts, safe driver discounts, and good student discounts.

While customer reviews of the company are mixed, many customers report positive experiences with QBE Insurance’s competitive pricing, helpful customer service, and ease of use when it comes to purchasing insurance coverage or making a claim.

With its reliable protection and commitment to customer satisfaction, QBE Insurance is a great choice for drivers in need of car insurance coverage.

What You Should Know About QBE Insurance Corporation

Welcome to our comprehensive guide on QBE Insurance and its offerings. In this article, we delve into the key aspects of QBE Insurance, including its coverage options, pricing, customer service, and more. Whether you’re seeking car insurance, home insurance, or specialty coverage, QBE Insurance has you covered.

  • QBE Insurance offers a comprehensive range of car insurance coverage options, including liability, collision, and comprehensive coverage.
  • The company provides 24/7 claims support and an easy-to-use online claims system.
  • QBE Insurance offers a variety of discounts for safe driving, good grades, and other factors that can reduce the cost of insurance.

To ensure you get the best rates and coverage for your needs, we encourage you to enter your zip code and compare quotes from top insurance providers in your area. Take the first step towards securing reliable insurance protection by making an informed decision.

QBE Insurance History

QBE Insurance was founded in 1886 in North Queensland, Australia, as the North Queensland Insurance Company Limited. In the early days, the company provided insurance for homes, businesses, and marine vessels. Over time, the company expanded its operations across Australia and into other parts of the world, including the United States, where it established a presence in the 1970s.

Today, QBE Insurance is a global insurance company with operations in 27 countries, including the United States, Australia, Europe, and Asia. The company offers a range of insurance products and services, including car insurance, home insurance, business insurance, and specialty insurance products.

QBE Insurance Mission

QBE Insurance’s mission is to provide reliable insurance protection and exceptional customer service to its customers. The company aims to help customers achieve peace of mind by providing them with the financial security they need to protect their assets and loved ones.

QBE Insurance is committed to delivering high-quality insurance products and services that meet the needs of its customers and help them navigate the uncertainties of life. In addition to its commitment to providing excellent insurance coverage and customer service, QBE Insurance is also committed to sustainability and social responsibility.

The company is focused on reducing its environmental impact, promoting diversity and inclusion, and supporting the communities in which it operates. QBE Insurance’s mission is to be a responsible corporate citizen and contribute to a better world for all.

QBE Insurance Corporation Insurance Coverage Options

QBE Insurance offers a wide range of insurance products and services to meet the needs of its customers, including comprehensive car insurance. The company’s car insurance policies also offer a range of optional coverage options, such as personal injury protection, uninsured/underinsured motorist coverage, and roadside assistance.

  • Liability coverage: This coverage protects against damage and injuries caused to other people or property in an accident.
  • Collision coverage: This coverage covers damage to your vehicle in the event of an accident.
  • Comprehensive coverage: This coverage provides protection against non-collision events such as theft, vandalism, and natural disasters.
  • Personal injury protection: This coverage covers medical expenses and lost wages in the event of an accident.
  • Uninsured/Underinsured motorist coverage: This coverage provides protection against drivers who do not have sufficient insurance coverage.

In addition to car insurance, the company offers home insurance, business insurance, and specialty insurance products. Here’s a closer look at the different types of insurance products and services offered by QBE Insurance:

  • Home insurance: QBE Insurance offers a variety of home insurance policies to protect your home and personal property. The company’s home insurance coverage options include protection against damage from fire, theft, and other hazards, as well as liability coverage in case someone is injured on your property.
  • Business insurance: QBE Insurance provides a range of business insurance products to help protect businesses of all sizes. The company’s business insurance coverage options include property insurance, liability insurance, and workers’ compensation insurance.
  • Specialty insurance: In addition to its standard insurance products, QBE Insurance also offers specialty insurance products to meet the unique needs of its customers. These specialty insurance products include coverage for things like aviation, marine, and professional liability insurance.

No matter what type of insurance coverage you need, QBE Insurance has options to help protect you and your assets. With a wide range of products and services to choose from, you can customize your coverage to meet your specific needs and budget.

And with QBE Insurance’s commitment to exceptional customer service, you can feel confident that you’ll be well taken care of if you ever need to make a claim.

States Where QBE Insurance is Offered

QBE Insurance offers insurance coverage in all 50 U.S. states, as well as the District of Columbia. This means that no matter where you live in the United States, you can purchase insurance coverage from QBE Insurance.

However, it’s worth noting that the availability and pricing of insurance coverage can vary depending on your location. Factors such as state insurance regulations, local weather conditions, and other factors can affect the cost and availability of insurance coverage in different parts of the country.

To find out more about the availability and pricing of insurance coverage in your area, you can contact a QBE Insurance agent or visit the company’s website.

By providing some basic information about yourself and your insurance needs, you can get a personalized quote that will give you a better idea of how much insurance coverage from QBE Insurance will cost in your specific location.

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QBE Insurance Corporation Insurance Rates Breakdown

The cost of insurance with QBE Insurance can vary depending on a number of factors, including the type of insurance coverage you need, your location, your driving record (in the case of car insurance), the value of your assets (in the case of home insurance and other types of insurance), and other factors.

It’s also worth noting that QBE Insurance offers a variety of discounts that can help reduce the cost of your insurance premiums.

If you’re interested in getting a quote for insurance coverage from QBE Insurance, you can visit the company’s website or contact a local agent. By providing some basic information about yourself and your insurance needs, you can get a personalized quote that will give you a better idea of how much insurance coverage from QBE Insurance will cost.

It’s important to remember that while cost is an important factor when choosing an insurance provider, it’s not the only factor. You’ll also want to consider the quality of the coverage, the level of customer service you can expect, and other factors when deciding whether QBE Insurance is the right insurance provider for you.

QBE Insurance Corporation Discounts Available

QBE Insurance offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the most common discounts available:

  • Multi-policy discount: If you have more than one insurance policy with QBE Insurance, such as car insurance and home insurance, you may be eligible for a multi-policy discount. This can help you save money on your insurance premiums.
  • Safe driver discount: If you have a clean driving record with no accidents or violations, you may be eligible for a safe driver discount on your car insurance premiums. QBE Insurance rewards safe driving habits with lower rates.
  • Good student discount: If you’re a student with good grades, you may be eligible for a good student discount on your car insurance premiums. QBE Insurance rewards academic achievement with lower rates.
  • Anti-theft discount: If your car is equipped with an anti-theft device, such as an alarm system or a GPS tracking device, you may be eligible for an anti-theft discount on your car insurance premiums. QBE Insurance rewards customers for taking steps to protect their vehicles.
  • Other discounts: QBE Insurance also offers a variety of other discounts, such as discounts for paying your premium in full, discounts for being a loyal customer, and discounts for being a member of certain organizations.

It’s worth noting that the availability and amount of these discounts can vary depending on your location and other factors. To find out which discounts you may be eligible for, it’s best to contact a QBE Insurance agent or visit the company’s website.

By taking advantage of these discounts, you can save money on your insurance premiums without sacrificing the quality of your coverage.

Understanding QBE Insurance Claim Procedures

Ease of Filing a Claim

QBE Insurance offers multiple convenient methods for filing claims, ensuring flexibility for policyholders. Customers can file claims online through the company’s website, over the phone by contacting a dedicated claims representative, or through mobile apps for added convenience.

This multi-channel approach makes it easy for customers to report incidents and initiate the claims process in a way that suits their preferences.

Average Claim Processing Time

The speed at which an insurance company processes claims is crucial for policyholders in times of need. While specific processing times can vary depending on the complexity of the claim and other factors, QBE Insurance is committed to efficiently handling claims.

Policyholders can expect a reasonable turnaround time when filing claims, with the company aiming to provide swift resolutions and payouts.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable when assessing the performance of an insurance company in handling claims. QBE Insurance receives mixed reviews in this regard. Some customers report positive experiences, citing prompt and fair claim resolutions, while others express concerns about delayed payments or denials of coverage.

The satisfaction of policyholders with the claim process may vary based on individual circumstances and the type of coverage they have.

Digital Advancements at QBE Insurance

Mobile app Features and Functionality

QBE Insurance offers a mobile app that provides policyholders with easy access to their insurance accounts and essential features. The app allows customers to manage their policies, view documents, make payments, and even initiate the claims process directly from their smartphones. Its user-friendly interface and convenient features enhance the overall digital experience for policyholders.

Online Account Management Capabilities

QBE Insurance provides robust online account management capabilities through its website. Policyholders can log in to their accounts to review policy details, make updates, and access important documents. The online portal offers a comprehensive overview of policy information, ensuring customers have the resources they need to manage their insurance coverage efficiently.

Digital tools and resources

In addition to mobile app and online account management features, QBE Insurance offers various digital tools and resources to assist customers in making informed decisions. These tools may include calculators, educational materials, and articles related to insurance topics.

These resources empower policyholders with the knowledge they need to navigate the complexities of insurance and make informed choices about their coverage.

How QBE Insurance Corporation Ranks Among Providers

QBE Insurance Corporation’s ranks among providers based on the following summary of the relevant information:

  • A.M. Best Rating: The A.M. Best rating is not explicitly mentioned in the provided text. A.M. Best is a credit rating agency that assesses the financial strength of insurance companies. It’s a crucial factor to consider when evaluating an insurance provider.
  • Customer Reviews: The review mentions positive aspects, including competitive pricing, helpful customer service, ease of use, and a variety of discounts. Positive customer experiences highlight QBE Insurance’s strengths in these areas.

While positive customer experiences highlight competitive pricing and helpful customer service, negative reviews point to potential issues in claims processing and communication.

QBE Insurance Customer Reviews

Customer reviews of QBE Insurance are generally mixed. While some customers report positive experiences with the company, others have had negative experiences or encountered issues with their insurance coverage.

Positive reviews of QBE Insurance often mention the company’s competitive pricing, helpful customer service, and ease of use when it comes to purchasing insurance coverage or making a claim. Many customers also appreciate the variety of discounts offered by QBE Insurance, which can help them save money on their insurance premiums.

Negative reviews of QBE Insurance often cite issues with claims processing, such as delayed payments or denials of coverage. Some customers have also reported difficulty reaching customer service representatives or have had negative experiences when dealing with the company’s claims adjusters.

It’s worth noting that customer experiences can vary widely depending on a number of factors, including the type of insurance coverage purchased, the location of the customer, and other factors. While customer reviews can be a helpful tool when evaluating an insurance provider, it’s important to consider other factors as well, such as the quality of the coverage and the level of customer service offered.

QBE Insurance is a reputable insurance provider that offers a range of insurance products and services to customers across the United States. If you’re interested in purchasing insurance coverage from QBE Insurance, it’s best to do your research and carefully evaluate your options to determine if the company is the right fit for your insurance needs.

Frequently Asked Questions

What is QBE Insurance?

QBE Insurance is a multinational insurance company headquartered in Australia. A QBE Insurance review refers to an evaluation of the company’s insurance policies, customer service, and claims handling processes by policyholders or independent third-party organizations.

When was QBE Insurance founded?

QBE Insurance was founded in 1886 in North Queensland, Australia, as the North Queensland Insurance Company Limited.

Where is QBE Insurance available?

QBE Insurance offers insurance coverage in all 50 U.S. states, as well as the District of Columbia.

How can I get a quote for insurance coverage from QBE Insurance?

You can get a personalized quote for insurance coverage from QBE Insurance by visiting the company’s website or contacting a local agent. By providing some basic information about yourself and your insurance needs, you can get a better idea of how much insurance coverage from QBE Insurance will cost.

What are the positives of QBE Insurance?

Positive reviews of QBE Insurance often mention the company’s competitive pricing, helpful customer service, and ease of use when it comes to purchasing insurance coverage or making a claim. Many customers also appreciate the variety of discounts offered by QBE Insurance, which can help them save money on their insurance premiums.

What are the negatives of QBE Insurance?

Negative reviews of QBE Insurance often mention issues with claims processing, communication, and transparency. Some customers have also reported issues with the cost of insurance coverage and the availability of certain types of coverage in their area.

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Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for QBE Insurance Corporation

2.21 (61 reviews)
5
August 18, 2019

jjcounter

QBE stood by us

we were in a small fender bender with an individual that has sued many insurance companies in the past. QBE insurance not only stepped up, they took everything over, and when this individual sued us, they hired an attorney, and together we fought this law suit. I was never upset because QBE stood by us the whole time. We have a really good accident and no ticket record, and they went to bat for us. It was ultimately decided by a mediator, but the...
we were in a small fender bender with an individual that has sued many insurance companies in the past. QBE insurance not only stepped up, they took everything over, and when this individual sued us, they hired an attorney, and together we fought this law suit. I was never upset because QBE stood by us the whole time. We have a really good accident and no ticket record, and they went to bat for us. It was ultimately decided by a mediator, but the settlement was very small and we were all statisfied.
5
September 24, 2018

GrandSlambert

Affordable Insurance and Painless Claims

I have not had any issues working with this company. They were quick to process the one and only claim I have had to make and although there is no online method to handle this, I only had to make one phone call and answer three emails to get the damages covered. While I would prefer to do this online or through a phone app, the rates are very competitive and the agents are very easy to work with.
5
June 20, 2018

Squidy

Good company!

So far my experience with QBE has been positive. My insurance agent is very professional and responds to my requests in a timely manner. They offer competitive discounts.
5
May 26, 2018

Jenigrl

First insurance

This is the insurance company I had when I first got my lisence. They were really nice and never had issue
5
February 7, 2018

CKCK

QBE is excellent company

Excellent company to do claims with. Love that I can pay my premium yearly and receive a discount for doing so.
5
January 26, 2018

bitterbabe

affordable quality insurance

If I have any problems I can call or go in person and resolved quickly. They also surprisingly give me discounts for like paying early etc.
3
November 13, 2017

shirlmon

Confusing Billing

Ended up overpaying my premium this fall because of confusion over how much I was supposed to pay. When I called customer service, the person who answered couldn't seem to help me, so I gave up and decided to send an email. I got much better service that way from someone who promised to fix the problem. Also, got a refund check in the mail. I hope paying the bill for the next renewal goes more smoothly!
4.5
September 29, 2017

joanni

My car insurance

I got this company through a local company that helps people find insurance. I did not like the prices on my previous one. QBE has been good for me. They do not just raise the rate because I have been with them for a while. Others give a good rate for a year per two and them raise it. They can be paid at the broker's office or mail or online. They are pleasant to interact with.
3.5
May 9, 2017

deered

accident report

they called me several times telling me that it was not their clients fault and it was they got a ticket not me
1.5
April 20, 2017

clintwes

Small insurance company is just that!!

I started using QBE because they policy was offered through my bank (Wells Fargo) and at the time it was the cheapest insurance I could find. Recently I was backed into by another vehicle so I got in touch with my insurance company. Needless to the say the process took forever and I found myself having to call them instead of the other way around. Once the claim got turned over to the other drivers insurance company due to fault I never once r...
I started using QBE because they policy was offered through my bank (Wells Fargo) and at the time it was the cheapest insurance I could find. Recently I was backed into by another vehicle so I got in touch with my insurance company. Needless to the say the process took forever and I found myself having to call them instead of the other way around. Once the claim got turned over to the other drivers insurance company due to fault I never once received another call from my insurance company to see if the issue got resolved. I feel like they didn't care about me and my accident. They are there to collect my money and nothing more. I am currently shopping other insurance offers and hoping to be with another company soon.
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