Pennsylvania National Insurance Review & Ratings (2024)

Penn National Insurance Review & Ratings: An in-depth analysis of coverage, pricing, and customer satisfaction. Discover if Penn National Insurance is the right choice for you with our comprehensive review. We evaluate their insurance offerings, competitive pricing, and customer service to help you make an informed decision.

UPDATED: Sep 26, 2024Fact Checked

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage. Tonya currently leads a team of 10 insurance copywrite...

Insurance Content Team Lead

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Sep 26, 2024

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Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Sep 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 26, 2024Fact Checked
4.2
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Pennsylvania Lumbermens Mutual Insurance

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Specialized expertise in lumber, woodworking, and building material industries.
  • Tailored coverage options for various business needs.
  • Positive customer feedback on service and claims processing.
  • Extensive national presence, licensed to operate in all 50 states.

Cons

  • Rates might be higher for certain business sizes or risk profiles.
  • Limited online resources or digital tools compared to some competitors.
  • Discount offerings might not be as extensive as other providers.

In conclusion, Pennsylvania National Insurance is a regional insurance company that offers a variety of insurance products, including auto, home, and business insurance.

The company has a long history in the insurance industry, and its mission is to provide personalized service to its customers. While the company primarily serves customers in Pennsylvania, it also offers insurance products in a few other states in the Northeastern United States.

However, as with any insurance company, it’s important to compare quotes and coverage options before making a final decision.

What You Should Know About Penn National Insurance

Welcome to our comprehensive review of Penn National Insurance. If you’re in Pennsylvania and searching for reliable insurance coverage, you’ve come to the right place. In this article, we’ll delve into key topics such as coverage options, pricing, customer satisfaction, and discounts offered by Penn National Insurance. Our goal is to provide you with all the information you need to make an informed decision about your insurance needs.

  • Pennsylvania National Insurance is a regional insurance company that provides auto, home, and business insurance exclusively in Pennsylvania.
  • The company has been in business since 1919 and has a reputation for excellent customer service and affordable rates.
  • Pennsylvania National Insurance offers a wide range of discounts to its customers, including safe driver discounts, multi-car discounts, and discounts for bundling home and auto insurance policies.

To ensure you find the best rates and coverage from top insurance providers in your area, simply enter your zip code below. It’s quick, easy, and can potentially save you a significant amount of money. Don’t miss out on the opportunity to secure the right insurance for your needs.

In this review, we’ll take a closer look at Pennsylvania National Insurance’s history, mission, products, services, discounts, and customer reviews to help you determine if it’s the right insurance company for you.

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History and Mission: Penn National Insurance

Pennsylvania National Insurance was founded in 1919 in Harrisburg, Pennsylvania, and has been providing insurance products to Pennsylvania residents for over a century.

The company’s mission is to provide affordable, high-quality insurance products and exceptional customer service to the people of Pennsylvania. They pride themselves on their local expertise, personalized service, and commitment to their customers.

Pennsylvania National Insurance is a regional insurance company that is deeply rooted in the Pennsylvania community. They have a long history of supporting local organizations and causes, and they strive to be a responsible and socially conscious corporate citizen.

Penn National Insurance Coverage Options

Pennsylvania National Insurance offers a variety of insurance products and services to meet the needs of its customers.

Here’s a closer look at some of the main products and services offered by the company:

  • Auto insurance: Pennsylvania National Insurance offers liability, collision, and comprehensive coverage for cars, trucks, and motorcycles. They also offer a variety of additional coverage options, such as roadside assistance, rental car coverage, and uninsured/underinsured motorist coverage.
  • Home insurance: Pennsylvania National Insurance offers homeowners, renters, and condo insurance policies to protect your property and personal belongings. Their home insurance policies provide coverage for a range of perils, including fire, theft, and natural disasters.
  • Business insurance: Pennsylvania National Insurance offers a variety of commercial insurance products, including general liability, workers’ compensation, and commercial auto insurance. They also offer specialized insurance products for specific industries, such as construction, healthcare, and hospitality.
  • Umbrella insurance: Pennsylvania National Insurance offers umbrella insurance policies to provide additional liability coverage above and beyond the limits of your existing policies.
  • Flood insurance: Pennsylvania National Insurance offers flood insurance policies to protect your property and belongings from flood damage, which is not typically covered by standard homeowners or renters insurance policies.

The cost of Pennsylvania National Insurance’s products varies depending on the coverage you need, your driving record, and other factors. However, Pennsylvania National Insurance is known for offering competitive rates and discounts to help you save money on your insurance premiums.

States That Offer Penn National Insurance

Pennsylvania National Insurance is a regional insurance company that primarily serves customers in the state of Pennsylvania.

However, the company also offers insurance products in a few other states in the Northeastern United States. Here are the states where Pennsylvania National Insurance currently offers insurance:

  • Pennsylvania
  • Maryland
  • New Jersey
  • New York
  • Ohio
  • Virginia
  • West Virginia

It’s worth noting that the specific insurance products and coverage options available may vary by state. If you’re interested in purchasing insurance from Pennsylvania National Insurance and you live outside of Pennsylvania, it’s a good idea to check with the company to see what products and services are available in your state.

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Penn National Insurance Rates Breakdown

Pennsylvania Lumbermens Mutual Insurance offers varied rates influenced by multiple criteria, ensuring tailored coverage for businesses. Understanding the factors impacting rates helps in making informed insurance decisions.

  • Business Size and Scope: The size and nature of the business directly influence insurance rates, with larger or riskier operations typically incurring higher premiums.
  • Type of Coverage Required: Different types of coverage (commercial auto, general liability, property, workers’ compensation) come with distinct pricing structures based on coverage limits and risks associated.
  • Location of Business: The state in which the business operates affects rates due to varying regulations, risk levels, and local conditions impacting insurance costs.
  • Industry-Specific Risks: Pennsylvania Lumbermens Mutual specializes in lumber, woodworking, and building materials industries, tailoring rates based on industry-specific risks.
  • Claims History: A business’s claims history plays a pivotal role; fewer or no past claims often lead to lower premiums, reflecting a lower perceived risk.
  • Safety Measures and Practices: Proactive safety measures, compliance with industry standards, and a robust risk management strategy can positively impact rates.
  • Credit History and Financial Stability: Pennsylvania Lumbermens Mutual may consider a business’s financial stability and credit history while determining rates.
  • Discount Opportunities: The company offers various discounts, such as safe driver, multiple policy, and group discounts, influencing the final insurance rates.

Pennsylvania Lumbermens Mutual Insurance employs a nuanced approach in determining rates, considering industry-specific factors and business characteristics. Understanding these criteria and exploring internal linking opportunities can aid businesses in making informed decisions while leveraging available resources for comprehensive coverage.

Cost of Penn National Insurance

The cost of insurance with Pennsylvania National Insurance will depend on a variety of factors, including your location, the type of insurance you’re purchasing, your age, your driving record, and the level of coverage you need.

Here are some general points to keep in mind when considering the cost of insurance with Pennsylvania National Insurance:

  • Pennsylvania National Insurance is known for offering competitive rates, but their prices may not be the lowest on the market. However, they do offer a range of discounts and other ways to save money on your insurance premiums.
  • Pennsylvania National Insurance offers a variety of coverage options, and the cost of each policy will vary depending on the coverage limits you choose. Generally speaking, higher coverage limits will result in higher premiums.
  • In some cases, you may be able to bundle multiple policies with Pennsylvania National Insurance to save money. For example, you might be able to bundle your auto and home insurance policies together to get a lower overall rate.
  • To get an accurate quote for insurance with Pennsylvania National Insurance, you’ll need to provide some basic information about yourself and your insurance needs. You can do this online, over the phone, or by visiting a local agent.

Overall, the cost of insurance with Pennsylvania National Insurance will depend on a variety of factors, and it’s best to get a personalized quote to see how much coverage will cost in your specific situation.

Penn National Insurance Discounts Available

Pennsylvania National Insurance offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the discounts that may be available:

  • Multi-policy discount: If you purchase multiple insurance policies from Pennsylvania National Insurance, such as auto and home insurance, you may be eligible for a discount on your premiums.
  • Safe driver discount: If you have a clean driving record with no accidents or violations, you may be eligible for a safe driver discount.
  • Good student discount: If you’re a student who maintains good grades, you may be eligible for a good student discount on your auto insurance premiums.
  • Home safety discount: If you have safety features installed in your home, such as smoke detectors or burglar alarms, you may be eligible for a discount on your homeowners insurance premiums.
  • Paid-in-full discount: If you pay your insurance premiums in full rather than in installments, you may be eligible for a discount.
  • Paperless billing discount: If you opt to receive your bills and policy documents electronically rather than through the mail, you may be eligible for a discount.
  • Low mileage discount: If you don’t drive your car very often, you may be eligible for a low mileage discount on your auto insurance premiums.

These are just a few examples of the discounts that may be available from Pennsylvania National Insurance. The specific discounts and eligibility requirements may vary depending on the state and type of insurance you’re purchasing.

It’s best to contact the company directly or speak with a local agent to learn more about the discounts that are available to you.

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Swift Claim Processing at Pennsylvania National Insurance

Ease of Filing a Claim

Pennsylvania National Insurance offers a streamlined process for filing claims, providing customers with convenient options. Policyholders can file a claim online through the company’s website, over the phone by contacting their customer service, or even using mobile apps for added convenience.

This flexibility ensures that customers can choose the method that best suits their needs and preferences.

Average Claim Processing Time

Pennsylvania National Insurance is known for its efficient claims processing. The company understands that customers want prompt resolution, and they strive to deliver on this expectation. While specific processing times can vary depending on the nature of the claim, policyholders generally experience relatively quick turnaround times, helping them get back on track without unnecessary delays.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is essential in evaluating an insurance company’s performance in handling claims. Pennsylvania National Insurance has received positive reviews from policyholders regarding the resolution of claims and payout processes. Customers have reported satisfaction with the company’s responsiveness, professionalism, and fair settlements, enhancing their overall experience.

Technology for Policyholders: Pennsylvania National Insurance’s Advancements

Mobile App Features and Functionality

Pennsylvania National Insurance offers a user-friendly mobile app that empowers policyholders with convenient features and functionalities. The app allows customers to access policy information, view and download important documents, make payments, and even file claims directly from their smartphones. It’s a valuable tool for managing insurance needs on the go.

Online Account Management Capabilities

Pennsylvania National Insurance provides robust online account management capabilities through its website. Policyholders can easily log in to their accounts to review policy details, update personal information, make payments, and track claims. The user-friendly interface ensures a hassle-free experience when managing insurance policies online.

Digital Tools and Resources

To assist customers in making informed decisions and staying informed about their insurance coverage, Pennsylvania National Insurance offers a range of digital tools and resources. These include educational materials, FAQs, and calculators to help customers assess their insurance needs and understand various coverage options. The company’s commitment to providing valuable online resources enhances the customer experience.

How Penn National Insurance Ranks Among Providers

In the landscape of insurance providers for the lumber, woodworking, and building materials industries, Pennsylvania Lumbermens Mutual Insurance faces competition from several notable companies. Understanding these competitors helps in comparing offerings and selecting the most suitable coverage.

  • Travelers Insurance: Known for its extensive commercial insurance options, Travelers competes with Pennsylvania Lumbermens Mutual through comprehensive coverage for businesses, including specialized sectors like construction.
  • The Hartford: Offering tailored insurance solutions for businesses, The Hartford presents a strong competition with its array of commercial insurance products and industry-specific expertise.
  • Chubb: With a focus on providing risk management and insurance solutions to businesses worldwide, Chubb competes by offering customizable coverage and risk assessment services.
  • Liberty Mutual: Liberty Mutual’s wide range of commercial insurance products, including property, liability, and workers’ compensation, poses competition with comprehensive coverage options.
  • Zurich Insurance Group: Known for its global reach and specialized business insurance solutions, Zurich competes by offering industry-specific coverages and risk management services.

Pennsylvania Lumbermens Mutual Insurance competes in a dynamic market alongside established players like Travelers, The Hartford, Chubb, Liberty Mutual, and Zurich. Understanding the strengths and offerings of these competitors allows businesses to make informed decisions when selecting insurance coverage tailored to their needs.

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Frequently Asked Questions

What is Penn National Insurance?

Penn National Insurance is a regional insurance company that provides personal and commercial insurance products and services to customers in several states in the Northeastern and Mid-Atlantic regions of the United States.

What types of insurance products are offered by Pennsylvania National Insurance?

Pennsylvania National Insurance offers auto, home, and business insurance.

Does Pennsylvania National Insurance offer insurance outside of Pennsylvania?

Pennsylvania National Insurance primarily serves customers in Pennsylvania but does offer insurance products in a few other states in the Northeastern United States.

What discounts are available with Pennsylvania National Insurance?

Pennsylvania National Insurance offers a variety of discounts, including safe driver discounts, good student discounts, and multi-policy discounts.

How much does insurance with Pennsylvania National Insurance cost?

The cost of insurance with Pennsylvania National Insurance depends on a variety of factors, including your location, the type of insurance you’re purchasing, your age, your driving record, and the level of coverage you need.

What do customers have to say about Pennsylvania National Insurance?

Customers generally have positive feedback about Pennsylvania National Insurance’s competitive rates and good customer service. However, some customers have noted limitations in the company’s offerings, such as limited coverage options and discounts.

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Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage. Tonya currently leads a team of 10 insurance copywrite...

Insurance Content Team Lead

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Penn National Insurance

4.15 (66 reviews)
1
January 19, 2022

Marmike

Stop trying to rip people off

Was paying $46.98 per month. They tried to make it $50.00 per month. Told them that was not the agreed price. Told them I won't pay that. Left insurance run out. They tried to extort another $27.60 for cancelling policy. If not paid, going to collection agency. Went to different company. Got same kind of insurance for $30.10. saving $202.56 a year. Don't let them retire early by ripping you off or trying to extort money from you like they tried w...
Was paying $46.98 per month. They tried to make it $50.00 per month. Told them that was not the agreed price. Told them I won't pay that. Left insurance run out. They tried to extort another $27.60 for cancelling policy. If not paid, going to collection agency. Went to different company. Got same kind of insurance for $30.10. saving $202.56 a year. Don't let them retire early by ripping you off or trying to extort money from you like they tried with me. Check other company's out for same coverage and you will also be saving hundreds of $. Don't let them rip you off. Also, you'll see this posted on social media. People should know that this is a bad, crooked company.
1
May 25, 2021

jnsnj

The Bad Faith Insurance Company

Unethical claims practices seem to be the norm. I've been asking to be provided with a Internal Appeals Referral form, which is required by the State of NJ for a week and have not had any response from the claims department.
5
November 28, 2020

DoSm

Penn National Insurance is a great company

Coverage is above and beyond with accident forgiveness and waiving deductible on certain things. Agent is excellent. Website is good.
5
October 9, 2020

DBon

Agent was excellent, customer service and product features

Great agent, customer service and product features. Get the PennPac with all of the extras that is unique to this company.
5
May 3, 2020

alexsaidah

insurance

amazing insurance very good good coverage for a very great price i am overall amazed with the costumer service
1
November 10, 2019

Sniper

Thieves

My experience is that they are theives.I had a cancellation for my auto policy for Sunday 11-3 19.I was told I could pay on line over the weekend anytime and my policy would not cancel.I paid it on 11-2 which was a saturday.I paid it at 5 o'clock which was before midnight on saturday.I even got a confirmation number! I just found out a week later I have no isurance.Are you kidding me! THEY took the payment before it cancelled.Apparenrently they d...
My experience is that they are theives.I had a cancellation for my auto policy for Sunday 11-3 19.I was told I could pay on line over the weekend anytime and my policy would not cancel.I paid it on 11-2 which was a saturday.I paid it at 5 o'clock which was before midnight on saturday.I even got a confirmation number! I just found out a week later I have no isurance.Are you kidding me! THEY took the payment before it cancelled.Apparenrently they didn't process payment until next business day.Not my problem.I was told by them oh yeah you can make your payment anytime sir you will be fine [REDACTED NAME] ! As soon as they put there fingers on my bank account and touched my money the cancellation should have went away.I don't care if they don't put it through until the next business day or not.poiint is they took it before it cancelled and the fuckers cancelled it anyway!I have had nothing but problems with them. Don't believe the good reviews they are wolves in sheeps clothing!
1
August 21, 2019

Cat1234

A dishonest company

I have a policy with Penn National and have been in good standing with them for a few years. My car got water damage from rain and I received a call that my car is totaled and that damage is covered. I call to ask when I can cancel that car since it was totaled and when I will receive check, I then received a call from adjuster that my car is not covered due to lack of maintenance which is a lie. I don’t like this company because they will lie...
I have a policy with Penn National and have been in good standing with them for a few years. My car got water damage from rain and I received a call that my car is totaled and that damage is covered. I call to ask when I can cancel that car since it was totaled and when I will receive check, I then received a call from adjuster that my car is not covered due to lack of maintenance which is a lie. I don’t like this company because they will lie and do whatever they want in the end. Go with a company that is more reputable and larger. I have learned and will be ending coverage.Yelps reviews truly shows the reputation of this get over company.
5
June 26, 2019

Kennedy123

Great PRICES

they gave me an insurance policy when a lot of other companies said no because I missed one payment. they have been great and cheaper than I was paying before.
5
March 23, 2019

JMommy

Easy to deal with on claims

They pay claims quickly and painlessly. I highly recommend using this company for all of your insurance needs.
1
March 1, 2019

throwaway123

Terrible Customer Service

I spoke with [REDACTED NAME] an adjuster located out of the [REDACTED CITY] PA area. I can not believe how rude and nasty she was right out of the gate. I asked what I believed to be a very reasonable question regarding an accident that I was in no way apart of. I am trying to clear my driving record of an accident that I was miles away from when it happened. All I needed was something stating that I was NOT the driver. She told me its impossible...
I spoke with [REDACTED NAME] an adjuster located out of the [REDACTED CITY] PA area. I can not believe how rude and nasty she was right out of the gate. I asked what I believed to be a very reasonable question regarding an accident that I was in no way apart of. I am trying to clear my driving record of an accident that I was miles away from when it happened. All I needed was something stating that I was NOT the driver. She told me its impossible for her to send me a copy of the claim report. Now in this day in age, when we can grow meat in a lab and cure diseases previously a death sentence; I find it extremely hard to believe that getting a copy of the claim report is impossible. Maybe she doesn't know how? To think that someone who treats insured members like that is representing this company is laughable. I can not stress enough how off putting the 5 minutes I spent talking with her was. I will without a doubt in my mind, never recommend Penn National as an auto policy to anybody. Chewing glass sounds more pleasant.
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