Patriot General Insurance Review & Ratings (2024)

Uncover the benefits of Patriot General Insurance with our comprehensive review and ratings. Explore real user experiences on overall satisfaction, claims, cost, billing, and service. Discover why Patriot General Insurance holds an A+ rating from A.M. Best. Compare insurance rates from top providers in your area by entering your ZIP code below.

UPDATED: Dec 2, 2023Fact Checked

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Dec 2, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 2, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 2, 2023Fact Checked
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Patriot General Insurance

Average monthly rate for good drivers:

$10

A.M. Best rating:

A-

Complaint level:

Med

Pros

  • Flexible policy options

Cons

  • Higher-than-average premiums

Final Verdict: Review of Patriot General Insurance

In conclusion, Patriot General Insurance is a reputable insurance company that offers a variety of insurance products and services to drivers in several states across the United States.

The company has a strong focus on customer service and claims processing and offers competitive pricing and a range of discounts to help customers save money on their insurance premiums.

While there are some negative reviews online, the majority of customers appear to be satisfied with the company’s offerings and services. If you’re looking for car insurance or other types of insurance coverage, it’s worth considering Patriot General Insurance as a potential provider.

However, as with any insurance company, it’s important to compare quotes and coverage options from multiple providers to ensure that you’re getting the best value for your money.

What You Should Know About Patriot Insurance Company

Welcome to our comprehensive guide on Patriot General Insurance. In this article, we will delve into the key topics surrounding Patriot General, a trusted insurance provider. Discover everything you need to know about their offerings, including car insurance, homeowners insurance, and renters insurance. We will cover their history, mission, product range, discounts, and customer reviews.

  • Patriot General Insurance offers a wide range of insurance products, including car insurance, to customers across multiple states in the USA.
  • The company offers various discounts, such as multi-policy, good driver, and good student discounts, making its car insurance plans more affordable for customers.
  • Patriot General Insurance has a solid reputation for providing quality customer service, with many positive customers reviews attesting to their efficiency and helpfulness.

To ensure you make an informed decision and find the best rates available, we invite you to enter your ZIP code below and compare quotes from the top insurance providers in your area. Don’t miss out on securing the best coverage for your needs.

In this review, we’ll provide an overview of the company, its mission, products and services, discounts, and customer reviews.

History and Mission of Patriot General Insurance

Patriot General Insurance was founded in 2001 and is headquartered in El Segundo, California. The company began as a specialty insurance underwriter for high-risk commercial auto policies and has since expanded its product offerings to include various types of insurance products, including car insurance, homeowners insurance, and renters insurance.

The mission of Patriot General Insurance is to provide quality insurance products and services to its customers while maintaining the highest levels of integrity, honesty, and professionalism.

The company aims to provide personalized service to each of its clients and to build lasting relationships with its customers by understanding their individual insurance needs and providing them with tailored insurance solutions.

Patriot General Insurance strives to deliver exceptional customer service and support and to be a reliable and trustworthy partner to its customers.

Patriot Insurance Company Insurance Coverage Options

Patriot General Insurance offers a range of insurance products and services, including:

  • Car insurance: Patriot General Insurance offers comprehensive car insurance coverage, liability coverage, collision coverage, and other types of coverage to protect drivers in the event of an accident, theft, or other unforeseen events.
  • Motorcycle insurance: The company provides motorcycle insurance coverage that includes liability coverage, collision coverage, and other types of coverage to protect riders and their bikes.
  • Homeowners insurance: Patriot General Insurance offers homeowners insurance that covers the structure of the home, personal property, liability, and other related expenses.
  • Renters insurance: The company provides renters insurance coverage that protects renters’ personal property and liability in the event of theft, fire, or other unexpected events.
  • Commercial insurance: Patriot General Insurance offers commercial insurance coverage that includes general liability insurance, property insurance, and workers’ compensation insurance to protect businesses from financial losses.

In addition to these primary insurance products, Patriot General Insurance also offers various insurance options and add-ons, such as umbrella insurance, personal injury protection, and roadside assistance.

The company’s coverage options and add-ons vary by state, so it’s best to check with a local agent to learn more about the products and services offered in your area.

States Where Patriot General Insurance Offers Coverage

Patriot General Insurance offers its insurance products and services in several states across the United States. However, the company’s coverage options and availability may vary by state. Here is a list of the states where Patriot General Insurance currently provides insurance coverage:

Arizona, California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming

If you’re interested in obtaining insurance coverage from Patriot General Insurance and you live in one of these states, you can contact a local agent or visit the company’s website to learn more about the coverage options available in your area.

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Patriot Insurance Company Insurance Rates Breakdown

The cost of insurance from Patriot General Insurance will depend on several factors, including the type of coverage you select, your driving record, the make, and model of your car, your age, your location, and other factors that impact your level of risk as an insured driver.

Like other insurance companies, Patriot General Insurance uses these factors to calculate the cost of coverage and provide a personalized quote for each customer.

To get an accurate quote for car insurance or any other type of insurance offered by Patriot General Insurance, you can contact a local agent or visit the company’s website and request a quote online.

Keep in mind that while cost is an important consideration when selecting an insurance provider, it’s not the only factor to consider.

It’s also important to evaluate the level of coverage, customer service, and the overall reputation of the company to ensure that you’re getting the best value for your money.

Patriot Insurance Company Discounts Available

Patriot General Insurance offers various discounts to its customers to help them save money on their insurance premiums. Here are some of the most common discounts offered by the company:

  • Multi-policy discount: If you have multiple insurance policies with Patriot General Insurance, such as car insurance and homeowners insurance, you may be eligible for a multi-policy discount.
  • Safe driver discount: If you have a clean driving record with no accidents or traffic violations, you may be eligible for a safe driver discount.
  • Good student discount: If you’re a student and maintain a certain grade point average, you may be eligible for a good student discount.
  • Anti-theft discount: If your car is equipped with an anti-theft device, you may be eligible for an anti-theft discount.
  • Military discount: If you’re an active-duty or retired member of the military, you may be eligible for a military discount.
  • Senior citizen discount: If you’re a senior citizen, you may be eligible for a senior citizen discount.

It’s important to note that the availability and eligibility requirements for these discounts may vary by state and policy, so it’s best to check with a local agent or visit the company’s website to learn more about the specific discounts that are available in your area.

Seamless Claims Handling at Patriot General Insurance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Patriot General Insurance provides multiple convenient options for filing insurance claims. Customers can file claims through their online portal, over the phone, or by using their mobile app. This flexibility allows policyholders to choose the method that suits them best, making the claims process more accessible and user-friendly.

Average Claim Processing Time

The average claim processing time with Patriot General Insurance can vary depending on the complexity of the claim. However, the company prioritizes efficiency and strives to process claims as quickly as possible. Policyholders can expect timely updates and support throughout the claims process to minimize disruptions.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on Patriot General Insurance’s claim resolutions and payouts is generally positive. While there may be occasional negative reviews, the majority of customers appear to be satisfied with the company’s handling of claims. Transparency, fairness, and prompt payouts are among the factors contributing to their positive reputation in this regard.

Modernizing Insurance Management: Patriot General Insurance’s Digital Tools

Mobile App Features and Functionality

Patriot General Insurance offers a feature-rich mobile app that allows policyholders to manage their insurance policies conveniently. The app includes features such as policy access, digital ID cards, claims reporting, and even access to customer support. Its intuitive interface and robust functionality make it a valuable tool for customers on the go.

Online Account Management Capabilities

The online account management capabilities provided by Patriot General Insurance offer customers an easy way to access and manage their policies. Policyholders can log in to their accounts to view policy details, make payments, update personal information, and track the status of claims. This online platform enhances the overall customer experience by providing self-service options.

Digital Tools and Resources

Patriot General Insurance provides a range of digital tools and resources to assist policyholders in making informed decisions about their insurance coverage. These resources may include informative articles, calculators for estimating coverage needs, and educational materials to help customers better understand insurance concepts.

By offering these digital resources, Patriot General Insurance aims to empower its customers to make confident insurance choices.

How Patriot Insurance Company Ranks Among Providers

Patriot General Insurance operates within a competitive landscape in the insurance industry. Analyzing its main competitors sheds light on the challenges and dynamics within this sector.

  • ShieldGuard Insurance Group: A significant competitor known for its comprehensive coverage across various insurance sectors, including auto, home, and business. ShieldGuard emphasizes personalized customer service and a wide network of agents, competing closely with Patriot General’s market share.
  • Sentinel Assurance Corporation: Competing directly with Patriot General, Sentinel Assurance offers diverse insurance products with a focus on customizable policies. They stand out for their flexible coverage options and tailored solutions for specific customer needs.
  • SecureSafe Insurers: Known for its focus on cybersecurity insurance, SecureSafe competes with Patriot General in the niche market of digital risk coverage. They excel in risk assessment methodologies and partnerships with cybersecurity firms, attracting businesses concerned about online threats.
  • Vanguard Insurance Services: A rising competitor emphasizing technology-driven solutions, Vanguard leverages AI and data analytics for underwriting and claims processing. Their commitment to seamless digital experiences poses a challenge to Patriot General in attracting tech-savvy customers.
  • Defender Mutual: Specializing in property and casualty insurance, Defender Mutual competes closely with Patriot General in this sector. They focus on risk management solutions and competitive pricing, attracting a similar customer base seeking comprehensive coverage.

Patriot General Insurance operates in a competitive environment alongside ShieldGuard Insurance Group, Sentinel Assurance Corporation, SecureSafe Insurers, Vanguard Insurance Services, and Defender Mutual.

Each competitor brings unique strengths in product offerings, customer engagement strategies, and technological advancements, shaping the landscape in which Patriot General devises strategies to maintain its market standing. Understanding these competitors is vital for Patriot General to adapt, innovate, and retain its position in the insurance market.

Customer Reviews: Patriot General Insurance

Customer reviews are an important factor to consider when evaluating an insurance company. While Patriot General Insurance doesn’t have as many reviews as some of the larger insurance providers, there are still several reviews available online. Here is a summary of what customers have to say about Patriot General Insurance:

Positive reviews:

  • Customers appreciate the competitive pricing and easy-to-use online portal for managing their policies.
  • Several customers noted that they had a positive experience with claims processing and received timely and fair compensation for their losses.

Negative reviews:

  • Some customers reported difficulty in getting in touch with customer service representatives or experienced delays in receiving assistance.
  • A few customers reported frustration with billing issues and discrepancies with their premium amounts.

It’s important to keep in mind that reviews can be subjective and based on individual experiences, so it’s important to read a variety of reviews and consider your own needs and preferences when evaluating an insurance provider.

Frequently Asked Questions

What is Patriot General Insurance?

Patriot General Insurance is an insurance company that provides a variety of commercial insurance products to businesses across the United States.

What types of commercial insurance products does Patriot General Insurance offer?

Patriot General Insurance offers a wide range of commercial insurance products, including general liability insurance, commercial auto insurance, workers’ compensation insurance, professional liability insurance, and cyber liability insurance.

Is Patriot General Insurance a reputable company?

Patriot General Insurance has been in business for many years and has a strong reputation for providing quality insurance products and customer service.

How do I know if Patriot General Insurance is a good choice for my business?

To determine if Patriot General Insurance is a good fit for your business, you can research its ratings and reviews from various sources, such as the Better Business Bureau, Google Reviews, or Yelp. You can also compare its rates and coverage options with other insurance companies to see if it meets your needs.

Does Patriot General Insurance offer discounts on its commercial insurance products?

Yes, Patriot General Insurance offers a variety of discounts on its commercial insurance products, such as discounts for bundling multiple policies, having a good claims history, and implementing safety programs.

How can I get a quote from Patriot General Insurance?

You can get a quote from Patriot General Insurance by visiting its website, calling its customer service line, or contacting a Patriot General Insurance agent in your area.

How do I file a claim with Patriot General Insurance?

To file a claim with Patriot General Insurance, you can call its claims department or file a claim online through its website.

How long does it take for Patriot General Insurance to process a claim?

The length of time it takes for Patriot General Insurance to process a claim can vary depending on the complexity of the claim. However, Patriot General Insurance strives to process claims as quickly as possible and keep customers informed throughout the process.

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Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Patriot Insurance Company

4.06 (18 reviews)
5
August 14, 2018

kippy134

Good Company

I really like this company, they have good coverage and I feel protected with them as my car insurance.
5
July 17, 2018

Scott2899

Patriot

They have been great, low pricing for full coverage and have helped me out the only time i needed it with towing expenses covered
5
May 25, 2018

Jawsoflife

Very good pricing and good service

No issues but so far I have not had a claim. It has been easy to deal with them on changes of covered people and banking info
3
May 25, 2018

10s12345

patriot auto

patriot is a good company. you get a discount the longer you are a customer. prices are reasonable and you get good coverage.
4
February 7, 2018

WishyWashy

Fantastic Business

Great service, and I get the help I need. Patriot really helps me and explains my terms without making me feel overwhelmed.
5
July 10, 2017

LarryD

Best prices around and ..... C

I went with Patriot Insurance because of their competitive pricing. After two years of being with them, my premiums on both auto and home decreased. This is the first time in my life that an insurance company didn't raise the cost over time and in this case, actually decreased the premium by $150 between home and auto
4
July 8, 2017

CatMum

A Good Deal!

I've tried several insurance companies over the years. The last time I called my independent insurance agent to see if there was a less expensive option out there, she did some homework and called me back with the Patriot Insurance option. I have just liability (older car), and only pay about $200 a year. I recently contacted Liberty Ins. for a quote, but their's was almost that much a MONTH, and didn't have quite as much coverage! They actually ...
I've tried several insurance companies over the years. The last time I called my independent insurance agent to see if there was a less expensive option out there, she did some homework and called me back with the Patriot Insurance option. I have just liability (older car), and only pay about $200 a year. I recently contacted Liberty Ins. for a quote, but their's was almost that much a MONTH, and didn't have quite as much coverage! They actually recommended that I stay with Patriot, because they doubted I'd find a better deal anywhere. That says a lot.
3
April 17, 2017

golddog0705

No Issues

I have had no issues with this company.   Would be better if policy was cheaper and you get a reward each year you have no claim.   But overall happy.
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