Partners Mutual Insurance Review & Ratings (2024)

Get comprehensive insurance coverage with Partners Mutual. Discover why customers trust Partners Mutual for reliable coverage, excellent customer satisfaction, and attractive discounts. Compare quotes from top insurance companies in your area by entering your ZIP code now. With Partners Mutual, you can protect your assets and enjoy peace of mind knowing you're backed by a reputable insurer.

UPDATED: Dec 1, 2023Fact Checked

Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...

Licensed Insurance Agent

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

UPDATED: Dec 1, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 1, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 1, 2023Fact Checked
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Partner Mutual Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Personalized customer service and attention
  • Customizable coverage options to meet specific needs
  • Potential for competitive rates based on individual circumstances

Cons

  • Limited geographic coverage or availability
  • Possible restrictions on coverage options compared to larger insurance providers
  • Customer service experience may vary depending on individual representatives or regional offices

Final Verdict: Review of Partner Mutual Insurance

In conclusion, Partners Mutual Insurance is a well-established car insurance company with over 100 years of experience. The company has a strong mission to provide affordable car insurance coverage with a focus on customer service. Their policies are offered in 9 states, and they offer a variety of coverage options to fit the needs of their customers.

While specific customer reviews of the company may vary, Partners Mutual Insurance’s commitment to customer service and its long-standing reputation in the insurance industry suggest that it may be a reliable choice for car insurance coverage.

What You Should Know About Partners Mutual Insurance Co.

Welcome to our comprehensive guide on Partners Mutual and insurance coverage. In this article, we will explore the key aspects of Partners Mutual, including its reputation, coverage options, and customer satisfaction. We’ll delve into the various insurance products they offer, such as auto insurance, homeowners insurance, and personal umbrella insurance.

Here are a few key attributes of the company:

  • Competitive rates: Partners Mutual Insurance offers affordable car insurance rates that can fit any budget.
  • Excellent customer service: The company’s customer service representatives are knowledgeable and helpful, providing quick responses to customer queries and concerns.
  • Comprehensive coverage options: Partners Mutual Insurance offers a wide range of coverage options that can be customized to meet the specific needs of each driver.

Our aim is to provide you with valuable insights to make an informed decision about your insurance needs. To ensure you find the best rates and coverage, we invite you to enter your zip code and compare quotes from the top insurance providers in your area. Take control of your insurance choices and protect what matters most to you.

In this review, we’ll take a closer look at the company’s history, mission, products, and customer reviews to help you make an informed decision about your car insurance needs.

Partners Mutual Insurance History

Partners Mutual Insurance was founded in 1932 in Indiana, to provide affordable insurance to farmers. At the time, many farmers struggled to find the insurance coverage that fit their specific needs, so the founders of Partners Mutual Insurance saw an opportunity to fill this gap in the market.

Over time, the company expanded its services to other states and began offering car insurance. Today, the company continues to focus on providing quality insurance products and services to its customers while maintaining its commitment to affordability.

Mission of Partners Mutual Insurance

Partners Mutual Insurance’s mission is to provide reliable, affordable insurance coverage to its customers. The company understands that insurance can be a significant expense for many families, so it strives to offer competitive rates and flexible coverage options that can fit any budget.

Additionally, the company is committed to providing excellent customer service and responding quickly to customer queries and concerns.

Overall, Partners Mutual Insurance has a long history of providing quality insurance products and services to its customers. The company’s mission of affordability and commitment to customer service make it a great option for drivers who are looking for reliable car insurance coverage.

Partners Mutual Insurance Co. Insurance Coverage Options

Partners Mutual Insurance offers a variety of car insurance products and services that can be tailored to meet the specific needs of each driver. These include:

    • Liability coverage: This is the minimum amount of coverage required by law in most states. Liability coverage helps to pay for damages that you may cause to other drivers or their property in an accident.
    • Collision coverage: This type of coverage helps to pay for damages to your car in the event of a collision.
    • Comprehensive coverage: Comprehensive coverage helps to pay for damages to your car that aren’t caused by a collision, such as theft, vandalism, or natural disasters.
    • Personal injury protection: This coverage helps to pay for medical expenses and lost wages if you or your passengers are injured in an accident.In addition to these basic coverage options, Partners Mutual Insurance also offers a variety of optional coverage options that can provide additional protection, including:
    • Uninsured/Underinsured motorist coverage: This coverage helps to protect you if you’re involved in an accident with a driver who doesn’t have enough insurance to cover your damages.
    • Roadside assistance: This coverage assists if you experience a breakdown or other roadside emergency.
    • Rental car reimbursement: This coverage helps to pay for a rental car if your car is being repaired after an accident.

    Partners Mutual Insurance offers its services in several states, including Illinois, Indiana, Iowa, Michigan, Minnesota, Ohio, and Wisconsin. If you’re interested in learning more about the specific products and services available in your state, you can visit the company’s website or speak with a customer service representative.

    States Where Partner Mutual Insurance Offers Coverage

    Partners Mutual Insurance is primarily focused on serving customers in the Midwest region of the United States.

    • Illinois
    • Indiana
    • Iowa
    • Michigan
    • Minnesota
    • Ohio
    • Wisconsin

    In these states, Partners Mutual Insurance offers a variety of car insurance products and services, as well as other types of insurance coverage. The specific products and services available may vary depending on the state and other factors, such as local regulations and market conditions.

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    Partners Mutual Insurance Co. Insurance Rates Breakdown

    Partners Mutual Insurance strives to offer affordable insurance coverage to its customers while maintaining a high level of customer service. The company offers a variety of coverage options and discounts that can help policyholders save money on their insurance premiums.

    It’s also important to consider the coverage options and limits offered by the insurance company, as well as their reputation for customer service and claims handling.

    If you’re interested in obtaining a quote for car insurance from Partners Mutual Insurance, you can visit the company’s website or speak with a customer service representative.

    Partners Mutual Insurance Co. Discounts Available

    The company offers a variety of discounts that can help drivers save money on their car insurance premiums. Some of the most common discounts offered by Partners Mutual Insurance include:

    • Safe driver discount: This discount is offered to drivers who have a good driving record with no accidents or violations within a certain period. The length of the time and the amount of the discount can vary depending on the state and other factors.
    • Multi-car discount: This discount is offered to policyholders who insure more than one vehicle on the same policy with Partners Mutual Insurance. The discount amount can vary depending on the number of vehicles insured and other factors.
    • Good student discount: This discount is offered to students who maintain a high-grade point average in school. The discount amount can vary depending on the state and other factors.
    • Low mileage discount: This discount is offered to drivers who drive fewer miles than the average driver. The discount amount can vary depending on the state and other factors.
    • Anti-theft device discount: This discount is offered to drivers who have anti-theft devices installed in their vehicles. The discount amount can vary depending on the type of device and other factors.
    • Defensive driving discount: This discount is offered to drivers who complete a defensive driving course. The discount amount can vary depending on the state and other factors.

    In addition to these discounts, Partners Mutual Insurance may also offer other discounts or promotions from time to time. It’s always a good idea to speak with a customer service representative or check the company’s website for the latest information on available discounts.

    Mastering Partners Mutual Insurance Claims Protocol

    Ease of Filing a Claim

    Partners Mutual Insurance offers a straightforward claims process designed to make it easy for policyholders to report and manage their claims. Customers have multiple options for filing a claim, ensuring flexibility and convenience. They can file a claim online through the company’s website, over the phone by speaking with a knowledgeable claims representative, or by using the mobile app.

    This multi-channel approach ensures that policyholders can choose the method that suits them best, whether they prefer the convenience of online filing or the personal touch of speaking with an agent.

    Average Claim Processing Time

    Partners Mutual Insurance is committed to providing timely claim resolutions. While the specific processing time may vary depending on the complexity of the claim and other factors, the company aims to process claims efficiently. Policyholders can expect a reasonable turnaround time for claim settlements, allowing them to get back on their feet quickly after an incident.

    Customer Feedback on Claim Resolutions and Payouts

    Customer feedback is a valuable resource for evaluating an insurance company’s claims process. Partners Mutual Insurance has received positive reviews from many of its policyholders regarding their claim resolutions and payouts. Customers appreciate the company’s responsive and efficient handling of claims, as well as the fair and prompt payout of benefits.

    While some challenges may arise in any claims process, overall customer sentiment suggests that Partners Mutual Insurance is dedicated to providing a positive claims experience.

    Partners Mutual Insurance Digital and Technological Solutions: Setting the Bar High

    Mobile App Features and Functionality

    Partners Mutual Insurance offers a user-friendly mobile app that allows policyholders to manage their insurance policies on the go. The app provides access to essential features such as viewing policy details, making payments, and even filing claims. Additionally, users can receive important notifications and updates directly through the app, ensuring that they stay informed about their insurance coverage.

    Online Account Management Capabilities

    Policyholders can easily manage their insurance policies through Partners Mutual Insurance’s online account management portal. This digital platform enables customers to access and update their policy information, review billing statements, and track claims status.

    The online account management capabilities offer convenience and accessibility, allowing policyholders to take control of their insurance needs from the comfort of their own homes.

    Digital Tools and Resources

    Partners Mutual Insurance provides a range of digital tools and resources to assist policyholders in making informed decisions about their insurance coverage. These tools may include online calculators to estimate coverage needs, informative articles and guides, and frequently asked questions (FAQs) sections that address common insurance queries.

    By offering these digital resources, Partners Mutual Insurance aims to empower its customers with the knowledge needed to make confident insurance choices.

    How Partners Mutual Insurance Co. Ranks Among Providers

    Partners Mutual operates in a competitive landscape within the insurance industry. Understanding their main competitors is crucial to assessing their market position and strategies. Here are some of Partners Mutual’s key competitors:

    • Allstate Corporation: One of the largest insurance providers in the United States, offering a wide range of insurance products, including auto, home, and life insurance. Allstate is known for its extensive network of agents and competitive pricing strategies.
    • State Farm Mutual Automobile Insurance Company: Renowned for its auto insurance offerings, State Farm holds a significant market share. It provides various insurance products and services, emphasizing personalized customer service through a vast network of agents.
    • Progressive Corporation: Known for its innovative marketing strategies and user-friendly approach, Progressive is a major competitor offering auto, home, and commercial insurance. Its focus on technology and competitive rates attracts a broad customer base.
    • Geico (Government Employees Insurance Company): A direct-to-consumer insurer, Geico stands out for its humorous advertising campaigns and competitive pricing. It offers a wide array of insurance products, primarily focusing on auto insurance.
    • Liberty Mutual Group: Providing diverse insurance products globally, Liberty Mutual offers auto, home, and commercial insurance. It stands out for its customizable policies and various coverage options.

    Partners Mutual navigates a competitive landscape with formidable adversaries such as Allstate, State Farm, Progressive, Geico, and Liberty Mutual.

    Each competitor brings unique strengths in terms of market presence, product offerings, and customer engagement strategies, creating a dynamic environment that requires constant innovation and customer-centric approaches to maintain a competitive edge. Understanding these competitors helps Partners Mutual refine its strategies and offerings to cater effectively to its target market.

    Customer Feedback for Partner Mutual Insurance

    Partners Mutual Insurance has received positive reviews from many of its customers. According to a recent survey, the company has an overall satisfaction rating of 4.3 out of 5.

    Customers appreciate the company’s competitive rates, comprehensive coverage options, and excellent customer service.

    Some customers have reported issues with claims processing, but overall, the company has a solid reputation for providing quality insurance products and services.

    Frequently Asked Questions

    What is Partners Mutual Insurance?

    Partners Mutual Insurance is an insurance company that offers a variety of insurance products, including auto insurance, homeowners insurance, and personal umbrella insurance, to customers in Ohio and Indiana.

    How do I know if Partners Mutual Insurance is a good choice for me?

    To determine if Partners Mutual Insurance is a good fit for you, you can research its ratings and reviews from various sources, such as the Better Business Bureau, Google Reviews, or Yelp. You can also compare its rates and coverage options with other insurance companies to see if it meets your needs.

    Is Partners Mutual Insurance a reputable company?

    Partners Mutual Insurance has been in business for many years and has a strong reputation for providing quality insurance products and customer service.

    What types of insurance products does Partners Mutual Insurance offer?

    Partners Mutual Insurance offers a variety of insurance products, including auto insurance, homeowners insurance, and personal umbrella insurance.

    Does Partners Mutual Insurance offer discounts?

    Yes, Partners Mutual Insurance offers a variety of discounts on its insurance products, such as discounts for multiple vehicles, safe driving, and bundling multiple policies.

    How can I get a quote from Partners Mutual Insurance?

    You can get a quote from Partners Mutual Insurance by visiting its website, calling its customer service line, or contacting a Partners Mutual Insurance agent in your area.

    How do I file a claim with Partners Mutual Insurance?

    To file a claim with Partners Mutual Insurance, you can call its claims department or file a claim online through its website.

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    Jimmy McMillan

    Licensed Insurance Agent

    Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...

    Licensed Insurance Agent

    Michelle Robbins

    Licensed Insurance Agent

    Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

    Licensed Insurance Agent

    Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

    Reviews
    for Partners Mutual Insurance Co.

    3.39 (13 reviews)
    5
    September 7, 2018

    jlynherms

    So easy!!!

    I have nothing good things to say about Partners! When my husband hit a deer they made everything so easy and I never had to worry about anything! This was very important to me because I had just had our newborn son and dealing with insurance, car rental, and the headache of it all was the absolute last thing I needed. They were wonderful!!!
    5
    May 29, 2018

    DakotaRose409

    Excellent Company

    Excellent insurance agents to help with your needs and they are very friendly! They have reasonable insurance rates!
    3
    January 11, 2018

    Ali88

    Partners Mutual

    The insurance agent I went through was great but I feel like the policy is way too expensive and there are very similar plans out there for cheaper.
    3
    December 26, 2017

    macie65

    Rates not going up after a claim.

    At this time, I have nothing really to complain about. I have only dealt with them once regarding a claim and hoping that it will not affect my next policy period when it's time to renew.
    3
    December 8, 2017

    macie65

    For the most part, I have no complaints.

    For the most part, it was okay but I was with Farmers Insurance for a long time and the agent that was there talked me into coming to this company and quit within 2 weeks. I was not impressed with this but I loved the new agent's secretary and she is no longer there anymore. The agent is okay but I have only dealt with him a handful of times. Nothing to really say negative about him.
    2
    February 10, 2017

    Clearsurance-user

    LAME insurance

    High deductible. Billing is very weird. I don't like how they handle things.
    5
    October 13, 2016

    Clearsurance-user

    My review

    I like their company because it's cheap.
    2.5
    October 13, 2016

    Clearsurance-user

    Frustrated

    We do more of the leg work, don't feel they work for us. This last time we got our new insurance cards 15 days after the last ones expired yet we have automatic withdrawal for their payments
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