Omni Insurance Review & Ratings (2024)

At Omni Insurance, we believe that everyone deserves access to affordable car insurance coverage. With our easy-to-use online platform, you can quickly get a quote tailored to your specific needs and preferences. Our dedicated team is committed to providing competitive rates without compromising on the quality of coverage.

UPDATED: Nov 25, 2023Fact Checked

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

UPDATED: Nov 25, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 25, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 25, 2023Fact Checked
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Omni Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

B+ (Good)

Complaint level:

Med

Pros

  • Competitive rates, particularly for non-standard auto insurance.
  • Variety of coverage options, including liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage.
  • Focus on providing affordable coverage to high-risk drivers.
  • Multiple discounts available, such as safe driver, multi-car, paid in full, homeowner, military, and senior discounts.
  • Convenient and flexible claims filing methods, including online, phone, and mobile app options.

Cons

  • Mixed customer reviews, with some expressing dissatisfaction with claims handling and billing issues.
  • Some customers report limited coverage options and difficulties customizing policies to meet specific needs.

Final Verdict: Review of Omni Insurance

In conclusion, Omni Insurance is a non-standard auto insurance provider with a long history and a mission to provide affordable coverage to high-risk drivers.

They offer a range of coverage options and discounts, and they are licensed to sell insurance in several states across the United States. While the company’s rates are generally competitive and some customers report positive experiences with their customer service, there are also some common complaints about claims handling and billing issues.

It’s important to weigh the pros and cons carefully and to read customer reviews from a variety of sources before deciding whether Omni Insurance is the right insurance provider for you.

What You Should Know About Omni

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  • Competitive pricing: Omni Insurance offers a variety of discounts to help you save money on your car insurance policy.
  • Flexible coverage options: Whether you need liability coverage, collision coverage, or comprehensive coverage, Omni Insurance has you covered.
  • Superior customer service: With 24/7 claims support, you can rest assured that Omni Insurance is always there when you need them.

To find the best insurance providers in your area and compare rates tailored to your specific requirements, simply enter your zip code and let us assist you in securing the most suitable Health Alliance medical plan. Don’t miss out on this opportunity to ensure the well-being of yourself and your loved ones.

Omni Insurance History and Mission

Omni Insurance has a long history of providing car insurance to drivers throughout the United States. The company was founded in 1986 and is headquartered in Atlanta, Georgia.

Over the years, Omni Insurance has expanded its offerings to include a range of insurance products, but its primary focus remains on car insurance.

The company’s mission is to provide affordable car insurance to drivers who might otherwise struggle to find coverage. They understand that car insurance can be expensive, and many drivers are forced to choose between paying for coverage and other necessities like rent and groceries.

That’s why Omni Insurance works hard to keep its prices competitive and offers a range of discounts to help customers save money on their policies.

Omni Insurance Coverage Options

Omni Insurance offers a variety of car insurance products and services to meet the needs of its customers. Here is a breakdown of the main types of coverage they offer:

  • Liability coverage: This is the most basic type of car insurance, and it’s required by law in most states. It covers the costs of any damages or injuries you may cause to another person or their property while driving. In addition to the required minimums, Omni Insurance offers higher liability limits to provide additional protection.
  • Collision coverage: This coverage is designed to help pay for damages to your vehicle in the event of a collision with another vehicle or object, regardless of who is at fault.
  • Comprehensive coverage: This coverage helps protect your vehicle against non-collision-related damages, such as theft, vandalism, fire, and natural disasters.
  • Personal injury protection (PIP): This coverage helps pay for medical expenses, lost wages, and other expenses that may arise if you or your passengers are injured in an accident, regardless of who is at fault.
  • Uninsured/Underinsured motorist coverage: This coverage helps protect you if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover the damages.

In addition to these core coverage options, Omni Insurance also offers a variety of optional coverage and add-ons to provide even more protection. Some of these additional products and services include:

  • Rental car coverage: This coverage helps pay for the cost of renting a vehicle if your car is in the shop for repairs after an accident.
  • Roadside assistance: This coverage provides help with common roadside emergencies like flat tires, dead batteries, and lockouts.
  • Towing and labor coverage: This coverage helps cover the cost of towing your vehicle to a repair shop and any necessary labor costs.

Overall, Omni Insurance offers a range of coverage options to help drivers protect their vehicles and stay safe on the road.

States Where Omni Insurance Offers Coverage

Omni Insurance is licensed to sell car insurance in several states across the United States. They offered coverage in the following states:

  • Alabama
  • Arizona
  • Florida
  • Georgia
  • Indiana
  • Kansas
  • Missouri
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas

It’s important to note that the availability of coverage options may vary depending on the state in which you live. In some states, for example, certain coverage options may be required by law or may not be available. Before purchasing insurance from Omni Insurance, it’s a good idea to check with them directly or consult your state’s insurance department to ensure that the coverage you need is available in your state.

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Omni Insurance Rates Breakdown

As with any car insurance company, the cost of coverage from Omni Insurance will depend on a variety of factors, including your age, driving record, location, and the type of car you drive.

That said, Omni Insurance is known for offering competitive rates that are often lower than those of other insurance providers. One of the reasons for their affordability is their focus on non-standard auto insurance. This means that they specialize in providing coverage to drivers who might have difficulties finding insurance elsewhere, such as those with a history of accidents or violations.

By focusing on this niche market, Omni Insurance can keep its rates low while still providing the coverage drivers need.

Omni Discounts Available

Omni Insurance offers a range of discounts to help its customers save money on their car insurance premiums. Here are some of the most common discounts they offer:

  • Safe driver discounts: This discount rewards drivers who have a clean driving record with lower rates. To qualify, you typically need to have a certain number of years without any accidents or moving violations.
  • Multi-car discounts: This discount is available to customers who insure more than one car with Omni Insurance. By insuring multiple vehicles, customers can save money on their overall insurance costs.
  • Paid in full discounts: This discount is available to customers who pay their entire insurance premium upfront rather than in installments. By paying in full, customers can often save a significant amount of money on their premiums.
  • Homeowner discounts: This discount is available to customers who own a home. By bundling their car insurance with their homeowner’s insurance, customers can often save money on both policies.
  • Military discounts: This discount is available to active-duty military personnel and veterans. By providing proof of military service, customers can often receive a discount on their car insurance premiums.
  • Senior discounts: This discount is available to drivers over a certain age (typically 55 or 65). By meeting the age requirement, customers can receive a discount on their car insurance premiums.

Read more: Government Mandated Car Insurance Discount for Seniors

These are just a few examples of the discounts that Omni Insurance offers. The specific discounts and requirements may vary depending on the state in which you live and the coverage options you select. To find out more about the discounts available to you, it’s best to speak directly with an Omni Insurance representative or agent.

Absorbing the Ins and Outs of the Claims Procedure at Omni Insurance

Ease of Filing a Claim

Omni Insurance offers multiple convenient methods for filing a claim. Customers can file a claim online through their user-friendly platform, over the phone, or by using their mobile app. This flexibility ensures that policyholders can choose the method that suits them best, making the claims process more accessible and hassle-free.

Average Claim Processing Time

The average claim processing time at Omni Insurance is a crucial aspect of their service. While specific processing times may vary depending on the nature and complexity of the claim, Omni Insurance is committed to expediting claims efficiently. Policyholders can expect a reasonable turnaround time for their claims, allowing them to get back on the road sooner.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a vital role in evaluating an insurance company’s claims process. Omni Insurance has received mixed reviews from customers regarding their claim resolutions and payouts. Positive feedback highlights the company’s efforts in providing satisfactory claim resolutions. However, some negative feedback has surfaced, particularly regarding claims handling and billing issues.

It’s essential for potential customers to consider both positive and negative experiences when assessing Omni Insurance’s claims process.

Leading the Pack: Omni Insurance Digital and Technological Innovations

Mobile App Features and Functionality

Omni Insurance offers a mobile app that provides policyholders with convenient access to their insurance accounts and a range of features. The app allows users to manage their policies, access digital insurance cards, make payments, and even file claims directly from their smartphones. The user-friendly interface and functionality of the app enhance the overall customer experience.

Online Account Management Capabilities

Omni Insurance’s online account management capabilities empower policyholders to have greater control over their insurance policies. Through the company’s website, customers can access their accounts, review policy details, make updates, and track their claims. This online portal streamlines the process of managing policies and ensures that policyholders have easy access to essential information.

Digital Tools and Resources

In addition to their mobile app and online account management, Omni Insurance provides various digital tools and resources to assist customers. These tools may include educational materials, coverage calculators, and interactive resources designed to help policyholders make informed decisions about their insurance coverage.

Omni Insurance’s commitment to digital resources reflects their dedication to improving the overall insurance experience for their customers.

How Omni Ranks Among Providers

Omni Insurance operates in a competitive landscape within the auto insurance industry. To gain a comprehensive understanding of its standing in the market, it’s crucial to explore its main competitors. Here, we’ll delve into the primary competitors of Omni Insurance, examining their offerings, strengths, and unique features.

  • Progressive Insurance: Progressive is a prominent player in the auto insurance industry, known for its innovative approach and extensive range of coverage options. With a history dating back to 1937, Progressive has evolved into one of the largest auto insurers in the United States.
  • Geico: Government Employees Insurance Company (Geico) is renowned for its direct-to-consumer business model and memorable advertising campaigns. Established in 1936, Geico has become a major contender in the auto insurance sector.
  • Allstate Insurance: Allstate has a rich history dating back to 1931 and has grown to become one of the largest insurance providers in the United States. In addition to auto insurance, Allstate offers a wide range of insurance products.

In the competitive landscape of auto insurance, Omni Insurance contends with formidable rivals such as Progressive, Geico, and Allstate. Each competitor brings unique strengths and features to the table, making the market dynamic and diverse. Understanding the offerings and strengths of these competitors can assist consumers in making informed decisions when selecting an auto insurance provider.

Customer Reviews of Omni Insurance

Customer reviews of Omni Insurance are generally mixed, with both positive and negative feedback. Here are some common themes that emerge from customer reviews of the company:

Positive reviews often mention:

  • Competitive rates: Many customers report that Omni Insurance offers affordable rates, particularly for non-standard auto insurance.
  • Customer service: Some customers report positive experiences with the company’s customer service representatives, who are described as friendly and helpful.

Negative reviews often mention:

  • Claims handling: Some customers report dissatisfaction with how the company handles claims. Specifically, they report that the claims process can be slow or that the company may not fully cover the cost of repairs or damages.
  • Billing issues: Some customers report issues with billing and payment, such as unexpected rate increases or difficulty making payments online.
  • Coverage options: Some customers report that the company’s coverage options are limited or that it can be difficult to customize a policy to meet their specific needs.

As with any insurance provider, it’s important to read reviews from a variety of sources and weigh the pros and cons carefully before making a decision. Additionally, keep in mind that the experiences of individual customers may vary and may not be representative of the overall quality of the company’s services.

Frequently Asked Questions

What is Omni Insurance?

Omni Insurance is an insurance company that offers a range of insurance products, including auto insurance, home insurance, commercial insurance, and more.

How do I know if Omni Insurance is a good choice for me?

To determine if Omni Insurance is a good fit for you, you can research its ratings and reviews from various sources, such as Google Reviews or Yelp. You can also compare its rates and coverage options with other insurance companies to see if it meets your needs.

What is the Better Business Bureau rating for Omni Insurance?

The Better Business Bureau has not provided a rating for Omni Insurance.

Is Omni Insurance a reputable company?

Omni Insurance has been in business for many years and has a strong reputation for providing quality insurance products and customer service. However, it’s always a good idea to thoroughly research an insurance company before deciding to do business with them.

Does Omni Insurance offer discounts?

Yes, Omni Insurance offers a variety of discounts on its insurance products, such as safe driver discounts, multi-policy discounts, and good student discounts.

How can I get a quote from Omni Insurance?

You can get a quote from Omni Insurance by visiting its website, calling its customer service line, or contacting an Omni Insurance agent in your area.

How do I file a claim with Omni Insurance?

To file a claim with Omni Insurance, you can call its claims department, which is available 24/7. You can also file a claim online through its website.

How long does it take for Omni Insurance to process a claim?

The length of time it takes for Omni Insurance to process a claim can vary depending on the complexity of the claim. However, Omni Insurance strives to process claims as quickly as possible and keep customers informed throughout the process.

Does Omni Insurance offer 24/7 customer service?

Yes, Omni Insurance offers 24/7 customer service for its customers.

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Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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