MSI Insurance Reviews

  • 1.00 / 5 based on 2 Reviews | Submit Your Review
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    Financial Ratings

    A.M. Best:A+
    S&P Rating:A+
    Moody's Rating:A+
    Fitch Rating:Baa2

    Company Information

    P.O. Box 2100
    Bloomington, IL 61702
    (309) 821-3000
    (309) 821-3538 (Fax)


    Last Updated: 2018-12-12

    Company Reviews (2)

  • 2 of 2 people found the following review helpful.

    Refund, October, 2018

    Move out my apartment in January 2018. They are still withdrawing from my bank account. They owe me 9 month of rental payments, Keep calling them every month and they said they will take care of it. still waiting.

    • Renters Insurance
    • Montgomery, AL
    • 24 Year Old Male
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    Avoid at all costs! They harass and scam veterans!, November, 2018

    I moved out of my apt as I lost my job and was unable to afford a renewal on my apt. I attempted to cancel my policy online but their site is far from user friendly. So I called msi to cancel using someone’s cell phone as I didn’t have one. The operator told me that my policy was indeed canceled. I am still being charged for insurance, and they are attempting to re new my policy without my permission! It took me a while to get the recourses to call them. They provided 0 assistance stating I needed to remember the number of the phone I called on? Are you serious? This company does such a poor job of record keeping. It’s such a horrible excuse for them to drive me further into debt and destroy my credit as I try to pick myself up off my feet and move forward with my life. SHAME ON YOU! how dare you hold a veteran down when all I want to do is move on with my life! If I had any money I’d spend it on a lawyer to take you to court!

    • Renters Insurance
    • Masonville, CO
    • 33 Year Old Male
    • Customer for 6 Months - 1 Year
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