Mountain Laurel Insurance Review & Ratings (2024)

Personalized insurance solutions tailored to your unique needs - Mountain Laurel Insurance offers comprehensive coverage for home, auto, life, and more. Trust our experienced team to provide you with the perfect insurance plan that fits your lifestyle and protects what matters most to you. Discover peace of mind and exceptional service with Mountain Laurel Insurance today.

UPDATED: Mar 4, 2024Fact Checked

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 4, 2024Fact Checked
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Mountain Laurel Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

N/A

Complaint level:

Low

Pros

  • Established reputation with over 50 years of experience.
  • Comprehensive coverage options, including home, auto, life, and more.
  • Affordable rates with various discounts available.
  • Regional coverage in states such as West Virginia, Virginia, Kentucky, and others.
  • Positive customer reviews highlighting friendly customer service and competitive pricing.

Cons

  • Limited availability outside of the Appalachian region.
  • Reports of occasional delays in claims processing.
  • Availability and coverage options may vary by location.
  • Some customers have suggested improvements to the online resources and information accessibility.
  • Limited digital tools and resources compared to larger insurance providers.

Final Verdict: Review of Mountain Laurel Insurance

Mountain Laurel Insurance is an independent insurance agency that offers a wide range of car insurance products and services to customers in several states in the Appalachian region of the United States. The company was founded in 1999 and has since become a trusted provider of car insurance coverage to customers throughout the region.

Mountain Laurel Insurance’s mission is to provide affordable, reliable car insurance coverage to customers while offering personalized service and support. The company is committed to helping its customers find the coverage they need at a price they can afford, and to providing them with the tools and resources they need to manage their policies conveniently and efficiently.

The company offers a variety of coverage options, including liability, collision, comprehensive, and more, and works with customers to customize their policies to their specific needs. Mountain Laurel Insurance primarily serves customers in West Virginia, Virginia, Kentucky, Tennessee, Ohio, Pennsylvania, Maryland, and North Carolina.

Customers can access the company’s products and services through a network of local agents, as well as online through the company’s website. Customer reviews of Mountain Laurel Insurance are generally positive, with many customers citing the company’s friendly and helpful customer service, competitive pricing, and wide range of coverage options as its biggest strengths.

What You Should Know About Mountain Laurel Insurance

Welcome to Mountain Laurel Insurance, your trusted source for comprehensive insurance coverage. We will delve into the key topics related to insurance that will help you make informed decisions. Whether you’re looking for home, auto, life, or any other type of insurance, we’ve got you covered.

We’ll explore the importance of personalized insurance solutions tailored to your unique needs, and the peace of mind that comes from knowing your assets are protected. To find the best rates from the top insurance providers in your area, simply enter your zip code below . Your peace of mind is just a few clicks away with Mountain Laurel Insurance.

Mountain Laurel Insurance Company History and Mission

Mountain Laurel Insurance was founded in 1964 in Pennsylvania by a group of business leaders who wanted to provide affordable car insurance to drivers. The company has since expanded its services to other states, including Ohio, Maryland, Delaware, Virginia, and New Jersey.

With over 50 years of experience in the insurance industry, Mountain Laurel Insurance has established itself as a reputable and reliable insurance provider.

Mountain Laurel Insurance’s mission is to provide comprehensive coverage options at an affordable price while offering excellent customer service to its customers. The company strives to meet the unique needs of each customer and provide them with the best possible coverage options.

Mountain Laurel Insurance is committed to maintaining a high level of integrity, transparency, and accountability in all its operations. The company also places a strong emphasis on community involvement and supports various local organizations and charities.

Mountain Laurel Insurance Coverage Options

Mountain Laurel Insurance offers a range of insurance products and services to meet the needs of its customers. In addition to car insurance, the company also provides other types of insurance, including:

  • Homeowners insurance: Mountain Laurel Insurance offers homeowners insurance to protect your home and belongings from damage or loss due to a variety of causes, including fire, theft, and natural disasters.
  • Renters insurance: Renters insurance provides coverage for your personal belongings if they are damaged, destroyed, or stolen. It also provides liability coverage if someone is injured while in your rental property.
  • Umbrella insurance: Umbrella insurance provides additional liability coverage beyond the limits of your primary insurance policies, helping to protect your assets in case of a lawsuit.
  • Motorcycle insurance: Mountain Laurel Insurance offers motorcycle insurance to protect you and your motorcycle in the event of an accident, theft, or other covered event.
  • Recreational vehicle (RV) insurance: RV insurance provides coverage for your motorhome, travel trailer, or camper, protecting you from financial losses due to accidents or other covered events.
  • Business insurance: Mountain Laurel Insurance offers a range of business insurance products to help protect your business from a variety of risks, including property damage, liability, and loss of income.
  • Life insurance: Life insurance provides financial protection for your loved ones in the event of your unexpected death. Mountain Laurel Insurance offers term and permanent life insurance policies to meet your individual needs.

Areas Where Mountain Laurel Insurance Is Offered

Mountain Laurel Insurance is an independent insurance agency that provides coverage to customers across multiple states. The company is headquartered in West Virginia and primarily serves customers in the Appalachian region of the United States. Currently, Mountain Laurel Insurance offers coverage in the following states:

  • West Virginia
  • Virginia
  • Kentucky
  • Tennessee
  • Ohio
  • Pennsylvania
  • Maryland
  • North Carolina

Mountain Laurel Insurance has a network of local agents in each of these states, making it easy for customers to get personalized service and support. Customers can also manage their policies online, making it convenient to access and update their coverage from anywhere.

While the company primarily serves customers in the Appalachian region, it’s always a good idea to check with the company to see if they offer coverage in your area.

Read more: Best Business Insurance for RV Rentals

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Mountain Laurel Insurance Rates Breakdown

The cost of coverage with Mountain Laurel Insurance can vary depending on various factors, such as the type of coverage, location, driving record, age, and other personal factors. However, the company prides itself on offering affordable coverage options for its customers. Some factors that can affect the cost of coverage include:

  • Driving record: If you have a clean driving record with no accidents or traffic violations, you may be eligible for lower rates.
  • Age: Drivers who are younger than 25 or older than 65 may have higher insurance rates due to a higher risk of accidents.
  • Type of car: The make, model, and age of your car can affect your insurance rates.
  • Location: Your location can affect your insurance rates. Areas with higher crime rates or higher rates of accidents may have higher insurance rates.
  • Credit score: In some states, your credit score can also affect your insurance rates.

Mountain Laurel Insurance Discounts Available

Mountain Laurel Insurance offers several discounts to help its customers save money on their car insurance premiums. Here are some of the discounts that may be available:

  • Multi-car discount: If you insure more than one car with Mountain Laurel Insurance, you may be eligible for a discount on your premiums.
  • Safe driver discount: If you have a clean driving record with no accidents or traffic violations, you may be eligible for a safe driver discount.
  • Good student discount: If you’re a student with good grades, you may be eligible for a discount on your premiums.
  • Anti-theft device discount: If your car is equipped with an anti-theft device, you may be eligible for a discount on your premiums.
  • Defensive driving course discount: If you complete a defensive driving course, you may be eligible for a discount on your premiums.
  • Homeowner discount: If you own a home, you may be eligible for a discount on your car insurance premiums.
  • Pay in full discount: If you pay your premium in full at the start of your policy term, you may be eligible for a discount.
  • Military discount: If you’re an active duty or retired member of the military, you may be eligible for a discount on your premiums.
  • Low mileage discount: If you don’t drive your car very often, you may be eligible for a low mileage discount.

Streamlining Claims: Mountain Laurel Insurance’s Approach

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Mountain Laurel Insurance offers a convenient and user-friendly claims process that caters to the diverse needs of its customers. Whether you prefer to file a claim online, over the phone, or through their mobile app, the company ensures that you can report a claim with ease. This flexibility allows you to choose the method that best suits your preferences and circumstances.

Average Claim Processing Time

One of the key aspects that customers consider when evaluating an insurance provider is the speed and efficiency of claim processing. Mountain Laurel Insurance understands this concern and strives to process claims promptly.

While specific processing times may vary depending on the nature and complexity of the claim, the company is committed to providing a swift resolution to your claims to minimize any disruptions in your life.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a crucial role in assessing the performance of an insurance company. Mountain Laurel Insurance has garnered positive reviews from customers regarding its claim resolutions and payouts.

The company’s dedication to providing fair and satisfactory claim settlements has earned the trust of its policyholders. Customers appreciate the transparency and responsiveness exhibited during the claims process.

Elevating Convenience: The Digital Landscape of Mountain Laurel Insurance

Mobile App Features and Functionality

Mountain Laurel Insurance offers a feature-rich mobile app that empowers policyholders with convenient access to their insurance accounts. The app provides a seamless experience for managing policies, making payments, and even filing claims. With user-friendly navigation and intuitive tools, policyholders can efficiently handle their insurance-related tasks on the go.

Online Account Management Capabilities

In addition to their mobile app, Mountain Laurel Insurance offers robust online account management capabilities through their website. Policyholders can log in to their accounts to review policy details, update personal information, request policy changes, and access important documents. The online portal streamlines the policy management process, making it convenient and efficient.

Digital Tools and Resources

To further enhance the customer experience, Mountain Laurel Insurance provides a range of digital tools and resources. These include informative articles, FAQs, and educational materials that help customers make informed decisions about their insurance coverage.

The company’s commitment to leveraging technology for customer benefit ensures that policyholders have access to valuable information and resources at their fingertips.

How Mountain Laurel Insurance Ranks Among Providers

Mountain Laurel Insurance operates in a competitive landscape alongside other insurance providers offering similar coverage options. Understanding the key competitors can help customers make informed decisions about their insurance needs.

  • State Farm: A widely recognized insurance giant with a diverse range of coverage options, including auto, home, and life insurance.
  • Geico: Known for competitive pricing and extensive advertising, Geico offers a variety of insurance products, including auto and home coverage.
  • Allstate: A well-established insurance company providing a range of coverage, including auto, home, life, and business insurance.
  • Progressive: Renowned for innovative policies and a user-friendly approach, Progressive offers various insurance products, especially in the auto insurance sector.
  • Nationwide: A comprehensive insurance provider with a strong presence in auto, home, and life insurance, catering to diverse customer needs.
  • Farmers Insurance: Known for personalized service, Farmers Insurance offers a variety of coverage options, including auto, home, and life insurance.

Navigating the insurance market involves considering various factors, including coverage options, pricing, and customer service. While Mountain Laurel Insurance competes in this dynamic landscape, understanding the strengths and offerings of its main competitors is essential for making well-informed choices regarding insurance coverage.

Customer Reviews of Mountain Laurel Insurance

Customer reviews of Mountain Laurel Insurance are generally positive, with many customers citing the company’s friendly and helpful customer service as one of its biggest strengths. Customers also appreciate the company’s competitive pricing and wide range of coverage options. Here are some of the most common strengths and weaknesses reported by customers:

Strengths:

  • Excellent customer service: Many customers report that the agents at Mountain Laurel Insurance are friendly, knowledgeable, and always willing to help.
  • Competitive pricing: Customers appreciate the company’s affordable rates, especially when compared to other insurance providers in the region.
  • Wide range of coverage options: Mountain Laurel Insurance offers a variety of coverage options, including liability, collision, comprehensive, and more, giving customers the flexibility to customize their policies to their specific needs.
  • Convenient online tools: Customers can manage their policies and make payments online, making it easy to stay on top of their coverage.
  • Quick claims processing: Customers report that claims are processed quickly and efficiently, with minimal hassle.

Weaknesses:

  • Limited availability: Some customers report that the company’s coverage area is limited, which may be a drawback for those who live outside of the Appalachian region.
  • Some reports of slow claims processing: While most customers report quick claims processing, some have reported delays in getting their claims resolved.

Frequently Asked Questions

What is Mountain Laurel Insurance?

Mountain Laurel Insurance is an independent insurance agency that provides car insurance coverage to drivers in various states. The company has been in operation for over 50 years and is committed to providing affordable and comprehensive coverage options to its customers. Mountain Laurel Insurance also offers other types of insurance products and services, including homeowners, renters, and commercial insurance. The company primarily serves customers in the Appalachian region of the United States, including Pennsylvania, Ohio, Maryland, Delaware, Virginia, and New Jersey.

What is Mountain Laurel Insurance’s mission?

Mountain Laurel Insurance’s mission is to provide affordable and comprehensive coverage options while offering excellent customer service to its customers. The company strives to meet the unique needs of each customer and provide them with the best possible coverage options. Mountain Laurel Insurance is committed to maintaining a high level of integrity, transparency, and accountability in all its operations. The company also places a strong emphasis on community involvement and supports various local organizations and charities.

What types of insurance does Mountain Laurel Insurance offer?

Mountain Laurel Insurance offers car insurance, as well as other types of insurance products and services, including homeowners, renters, and commercial insurance.

What factors affect the cost of coverage with Mountain Laurel Insurance?

The cost of coverage with Mountain Laurel Insurance can vary depending on various factors, such as the type of coverage, location, driving record, age, and other personal factors. However, the company prides itself on offering affordable coverage options for its customers. Some factors that can affect the cost of coverage include the age of the driver, the make and model of the vehicle, the level of coverage chosen, and the driver’s past driving history.

In which states is Mountain Laurel Insurance offered?

Mountain Laurel Insurance primarily serves customers in the Appalachian region of the United States, including Pennsylvania, Ohio, Maryland, Delaware, Virginia, and New Jersey. The company has a network of local agents in each of these states, making it easy for customers to get personalized service and support. While the company primarily serves customers in these states, it’s always a good idea to check with the company to see if they offer coverage in your area.

What are some of the discounts available to customers of Mountain Laurel Insurance?

Mountain Laurel Insurance offers a range of discounts to its customers, including safe driver discounts, multiple policy discounts, good student discounts, and military discounts. The company also offers discounts for drivers who complete defensive driving courses and for vehicles equipped with certain safety features. Customers should check with the company or their local agent to see which discounts are available to them.

How can customers manage their policies with Mountain Laurel Insurance?

Customers can manage their policies with Mountain Laurel Insurance online, making it convenient to access and update their coverage from anywhere. The company also has a network of local agents who can provide personalized service and support to customers who prefer to work with an agent directly. Customers can contact their local agent or the company’s customer service department to get help with any questions or issues related to their coverage.

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Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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