Liberty Mutual Renters Insurance Reviews
4.08 / 5 based on 29 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
The Liberty Mutual Insurance Group is among the top 10 insurance companies in the world. The companies employs more than 38,000 employees, owns 4 major subsidiaries and perhaps as many as 34 smaller ones. As an employer, Liberty Mutual is an impressive corporation. From it's beginnings as a workers compensation insurance firm, Liberty Mutual has grown to become one of the most influential insurance companies to be found.
Company Information175 Berkeley Street
Boston, MA 02117
(617) 574-5955 (Fax)
Last Updated: 2020-03-25
Company Reviews (29)
very satisfied just checking around for other options
Liberty Mutual is a pleasant experience, May, 2013
I enjoyed having Liberty cover my homeowners. I will see if they offer great prices on renters insurance as well, as I have just sold my home.
Unbelievable customer attention, June, 2015
I use Liberty Mutual for my Renter's and auto insurance and have across 3 different states and have never regretted it for a second! You receive a dedicated line of contact and this person somehow manages to remember all of your info and help you get the best deal possible. They are so kind and generous with their time I don't understand how they manage. They are always there to help you out 100% of the way and they never seem to let anything slip through the cracks! I cannot recommend them enough!!
greatest company i ever had, August, 2013
they are great and I hate to leave them but they don't cover thisarea
good, April, 2013
excellent, October, 2015
excellent but cannot afford at this time.need something less expensive to fit budget.
Looking to save money, February, 2014
I have moved from home ownership to apartment with father to own apartment in senior housing. Looking to decrease cost.
Condo coverage, June, 2013
Every ins. Co. Has its weaknesses, liberty mutual s is condo coverage
Looking around now, May, 2013
Their price was too high last year.
I needed another quote or two now!
Compare with other companies, May, 2013
We have had no complaints with this company but just wanted to see what other companies are offering
Excellent Customer Service, October, 2012
Knew the writing agents
Excellent Rating And Costing, April, 2016
Greating ratings, costs, and customer service
Rains came, insurance never did, February, 2019
We had a Liberty Mutual renters insurance for a downtown ground-level apartment. One day we came back from a trip to find the place smelling damp and many things that were touching the floor starting to get seriously moldy. Apparently a heavy rain made its way past the sump pump system (landlord just had that serviced under an annual maintenance contract with a local plumbing firm!)and into the residence. Well, we were left to absorb the moisture and the losses. Liberty Mutual never paid out claiming flooding exemption that is a policy add-on that wasn't offered to us. Two issues: the add-on was never offered, and secondly, this is not a flood as there was no deep water in the streets, but rather failed sump pump system that pumped the water into the residence. (Interesting fact: our landlord's insurance, who also did not have a flood coverage, paid out to the home owner for the drywall repair, and did not classify this as a "flood".) Screw Liberty Mutual.