Liberty Mutual Life Insurance Reviews

  • 4.06 / 5 based on 12 Reviews | Submit Your Review
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    The Liberty Mutual Insurance Group is among the top 10 insurance companies in the world. The companies employs more than 38,000 employees, owns 4 major subsidiaries and perhaps as many as 34 smaller ones. As an employer, Liberty Mutual is an impressive corporation. From it's beginnings as a workers compensation insurance firm, Liberty Mutual has grown to become one of the most influential insurance companies to be found.

    Financial Ratings

    A.M. Best:A
    S&P Rating:A
    Moody's Rating:A2
    Fitch Rating:A-

    Company Information

    175 Berkeley Street
    Boston, MA 02117
    (617) 357-9500
    (617) 574-5955 (Fax)
    http://LibertyMutual.com


    Last Updated: 2019-03-23

    Company Reviews (12)

  • 8 of 9 people found the following review helpful.

    Stupid 4 going back, February, 2015

    30 years ago I was dis-satisfied and quit them. 10 years later I went back, the single most "worst" decision of my life. I find them dishonest and only out to increase the profit margin.

    • Life Insurance
    • Ouaquaga, NY
    • Customer for 5+ Years
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  • 8 of 9 people found the following review helpful.

    Lost Life Ins. Policy, March, 2013

    Liberty acquired Keystone Provident Life, which my great aunt had purchased a life ins. policy for me years ago. Now Liberty Mutual says that they have no record of the policy. Isn't that convenient for them. They e-mail me numbers to call, I call and get more excuses. I thought if you bought a company you get the assets and liabilities?

    • Life Insurance
    • Atlanta, GA
    • 62 Year Old Male
    • Customer for 5+ Years
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  • 1 of 2 people found the following review helpful.

    Alyssa Holten, January, 2016

    I have nothing but high praise for Alyssa Holten and her staff at Liberty Mutual. She made purchasing the right policy simple and easy. Give her a call and you too will be impressed.

    • Life Insurance
    • North Attleboro, MA
    • 51 Year Old Male
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    good, September, 2015

    Price is a little high, but customer service is good.

    • Life Insurance
    • Roswell, GA
    • 57 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    Long term, April, 2016

    Long term relationship seeking additional policy for max coverage

    • Life Insurance
    • Round Lake, IL
    • 80 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Good Company, January, 2017

    I have not had any problems with Liberty Mutual. Good customer service, payroll deduction, Customer service always talks to me like they have always known me.

    • Life Insurance
    • Leesburg, FL
    • 44 Year Old Female
    • Customer for 5+ Years
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  • 2 of 2 people found the following review helpful.

    July, 2013

    • Life Insurance
    • Hilo, HI
    • 72 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    October, 2015

    • Life Insurance
    • Logan, UT
    • 35 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 2 people found the following review helpful.

    September, 2015

    • Life Insurance
    • Sandston, VA
    • 55 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    June, 2013

    • Life Insurance
    • Greenwood, SC
    • 75 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    December, 2016

    • Life Insurance
    • Nashville, TN
    • 57 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    July, 2016

    • Life Insurance
    • Fairburn, GA
    • 73 Year Old Female
    • Customer for 1 - 2 Years
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