Kemper Lloyds Insurance Review & Ratings (2024)

Kemper Lloyds Insurance, a Texas-based insurance company, stands as a reliable partner in safeguarding your assets with a diverse range of coverage options, including auto, home, renters, and commercial insurance. Committed to personalized service and support, Kemper Lloyds Insurance ensures you receive the coverage you deserve, backed by their dedication to exceptional service and extensive industry experience.

UPDATED: Dec 3, 2023Fact Checked

Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

Insurance and Finance Writer

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

UPDATED: Dec 3, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 3, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 3, 2023Fact Checked
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Kemper Lloyds Insurance

Average monthly rate for good drivers:

$125

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Diverse range of insurance products, including auto, home, renters, and commercial insurance.
  • Commitment to personalized service and support.
  • Offers various discounts to help customers save on insurance premiums.
  • Multiple convenient methods for filing insurance claims.
  • Mobile app features for policy management and claim reporting.

Cons

  • Mixed customer reviews, with some reporting positive experiences and others expressing concerns about claims processing and customer service.
  • Limited operational presence, currently serving only in the state of Texas.
  • Availability of discounts may vary based on the state and policy.
  • Customer feedback indicates a range of experiences with claims resolution and payouts.
  • Limited information on the company’s digital and technological innovations compared to some competitors.

Final Verdict: Review of Kemper Lloyds Insurance

Kemper Lloyds Insurance is a Texas-based insurance company that offers a range of insurance products, including auto, home, renters, and commercial insurance. The company is committed to providing affordable and reliable insurance products to individuals and businesses throughout Texas, with a focus on personalized service and support.

Kemper Lloyds Insurance offers a variety of discounts to help customers save on their insurance premiums, including multi-policy, home safety features, safe driver, good student, anti-theft device, paid-in-full, and paperless billing discounts.

While Kemper Lloyds Insurance only operates in Texas, Kemper Corporation also operates other insurance subsidiaries that offer insurance products in other states across the United States.

Customer reviews of Kemper Lloyds Insurance are mixed, with some customers reporting positive experiences with the company and others reporting issues with claims processing and customer service.

What You Should Know About kemper corporation

Welcome to our comprehensive guide on Kemper Lloyds Insurance, your trusted partner in protecting what matters most. When it comes to safeguarding your assets, Kemper Lloyds Insurance offers reliable coverage tailored to your specific insurance needs. Kemper Lloyds Insurance understands that everyone’s insurance needs are unique, and that’s why they provide a diverse range of coverage options.

  • Kemper Lloyds Insurance has a unique focus on providing insurance services to underserved markets, including low-income families and non-standard drivers.
  • The company offers numerous discounts, such as safe driver discounts, multi-car discounts, and more.
  • Kemper Lloyds Insurance provides exceptional customer service, with a user-friendly website and an app for managing your policy and claims.

    To compare rates from the best insurance providers in your area and find the perfect coverage for your specific needs, simply enter your zip code below. Take the first step towards securing your assets with Kemper Lloyds Insurance today and enjoy the peace of mind that comes with reliable coverage. Your assets deserve the protection offered by a trusted insurance provider like Kemper Lloyds Insurance.

    Kemper Lloyds Insurance History and Mission

    Kemper Lloyds Insurance Company is a subsidiary of Kemper Corporation, a leading financial services company that offers insurance, investment, and lending solutions. Kemper Lloyds Insurance Company was founded in 1994 and is headquartered in Dallas, Texas.

    The company offers a range of insurance products, including auto, home, and commercial insurance, as well as umbrella and renters insurance. Kemper Lloyds Insurance Company is licensed to operate in Texas and has a network of independent agents across the state.

    Kemper Lloyds Insurance Company’s mission is to provide affordable and reliable insurance products to its customers while maintaining a high level of customer service. The company aims to be responsive to the needs of its customers and to exceed their expectations by offering a broad range of products and services.

    Kemper Lloyds Insurance Company is committed to supporting the communities it serves. The company has established the Kemper Cares program, which supports local organizations and charities through volunteerism, fundraising, and other initiatives. Through its community outreach efforts, Kemper Lloyds Insurance Company aims to make a positive impact in the communities where it operates.

    kemper corporation Insurance Coverage Options

    Kemper Lloyds Insurance offers a variety of insurance products to meet the needs of individuals and businesses in Texas. Here are some of the types of insurance offered by Kemper Lloyds:

    • Auto insurance: Kemper Lloyds offers auto insurance for personal vehicles, including liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage.
    • Home insurance: Kemper Lloyds offers home insurance for homeowners, including coverage for the structure of the home, personal property, liability, additional living expenses, and more.
    • Renters insurance: Kemper Lloyds offers renters insurance to protect renters’ personal property and liability.
    • Commercial insurance: Kemper Lloyds offers a variety of commercial insurance products, including general liability insurance, business property insurance, commercial auto insurance, workers’ compensation insurance, and more.
    • Umbrella insurance: Kemper Lloyds offers umbrella insurance to provide additional liability coverage above and beyond the limits of an underlying policy, such as auto or home insurance.
    • Flood insurance: Kemper Lloyds offers flood insurance to protect against damage caused by flooding, which is not typically covered by standard home insurance policies.
    • Personal articles insurance: Kemper Lloyds offers personal articles insurance to protect high-value personal property, such as jewelry, fine art, and collectibles.

      These are some of the primary insurance products offered by Kemper Lloyds, but the company may also offer other types of insurance depending on customer needs and state regulations.

      Areas Where Kemper Lloyds Insurance is Offered

      Kemper Lloyds Insurance operates in the state of Texas, offering insurance products to individuals and businesses throughout the state. The company has a network of independent agents in Texas who sell its insurance products, allowing customers to work with a local agent who understands their unique needs and can provide personalized service.

      Kemper Lloyds Insurance offers a variety of insurance products to meet the needs of customers in Texas, including auto insurance, home insurance, renters insurance, commercial insurance, and more. The company is committed to providing affordable and reliable insurance products, while maintaining a high level of customer service and supporting the communities it serves.

      While Kemper Lloyds Insurance is currently only available in Texas, Kemper Corporation also operates other insurance subsidiaries that offer insurance products in other states across the United States.

      To locate the states where Kemper Lloyds Insurance is provided, you can follow these six steps:

        1. Visit the Kemper Lloyds Insurance website.

        1. On the homepage, you should see a section labeled “Where We Are” or “Our Locations”. Click on this section to see more information.

        1. You should see a map of the United States, with Texas highlighted in blue. This indicates that Kemper Lloyds Insurance is only available in Texas.

        1. If you are looking for insurance in a state other than Texas, you can check the Kemper Corporation website to see if any of their other insurance subsidiaries operate in that state.

        1. On the Kemper Corporation website, you can click on the “Our Companies” or “Locations” section to see a list of the insurance subsidiaries and the states where they operate.

      1. You can also contact Kemper Lloyds Insurance or Kemper Corporation directly to inquire about insurance availability in specific states or to get more information about their insurance products and services.

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      kemper corporation Insurance Rates Breakdown

      The cost of coverage with Kemper Lloyds can vary depending on a number of factors, including the type of insurance, the amount of coverage, the deductible, the insured’s location, and other risk factors. Here are some of the factors that can affect the cost of coverage with Kemper Lloyds:

      • Type of insurance: Different types of insurance have different costs. For example, auto insurance tends to be more expensive than renters insurance.
      • Amount of coverage: The more coverage you purchase, the more you can expect to pay for insurance.
      • Deductible: A higher deductible can lower the cost of insurance, but it also means you will pay more out of pocket if you make a claim.
      • Location: Where you live can affect the cost of insurance, as some areas may be more prone to certain risks, such as natural disasters or crime.
      • Risk factors: Other risk factors, such as your age, driving record, credit score, and claims history, can also affect the cost of insurance.

        kemper corporation Discounts Available

        Kemper Lloyds Insurance offers various discounts to help customers save on their insurance premiums. Here are some of the discounts available:

        • Multi-policy discount: Customers can receive a discount when they bundle multiple policies, such as auto and home insurance.
        • Home safety features discount: Customers can receive a discount if their home has certain safety features, such as smoke detectors or a security system.
        • Safe driver discount: Customers who have a good driving record, with no accidents or moving violations, may be eligible for a safe driver discount.
        • Good student discount: Students who maintain good grades may be eligible for a discount on their auto insurance.
        • Anti-theft device discount: Customers who have anti-theft devices installed on their vehicles may be eligible for a discount on their auto insurance.
        • Paid-in-full discount: Customers who pay their premiums in full may be eligible for a discount on their insurance.
        • Paperless billing discount: Customers who opt for paperless billing may be eligible for a discount on their insurance.

          These are just some of the discounts that may be available from Kemper Lloyds Insurance. The availability and amount of discounts can vary depending on the state and policy.

          Effortless Claims Handling With Kemper Lloyds Insurance

          Ease of Filing a Claim

          Kemper Lloyds Insurance offers multiple convenient methods for filing insurance claims. Customers can choose to file a claim online, over the phone, or even through mobile apps, making it accessible and efficient to report incidents and start the claims process. This flexibility allows policyholders to select the option that suits their preferences and needs best.

          Average Claim Processing Time

          The speed at which an insurance company processes claims is a critical factor for customers. Kemper Lloyds Insurance strives to provide efficient claim processing. While specific processing times may vary depending on the complexity of the claim, the company aims to handle claims promptly, helping policyholders get the assistance they need when they need it most.

          Customer Feedback on Claim Resolutions and Payouts

          Customer feedback is invaluable in evaluating the performance of an insurance provider. It provides insights into how well the company resolves claims and the satisfaction of policyholders with the payout process. Kemper Lloyds Insurance values customer feedback and continuously seeks to improve its claim resolution and payout processes to ensure customer satisfaction.

          Exploring Kemper Lloyds Insurance Digital and Technological Innovations

          Mobile App Features and Functionality

          Kemper Lloyds Insurance understands the importance of staying connected and offers a mobile app with a range of features and functionalities. Policyholders can use the app to access their policies, make payments, report claims, and even receive important updates and notifications. The user-friendly interface and convenience of the mobile app enhance the overall customer experience.

          Online Account Management Capabilities

          Managing insurance policies has never been easier with Kemper Lloyds Insurance’s online account management capabilities. Customers can log in to their accounts through the website to review policy details, make changes, and access important documents. This online platform empowers policyholders to have greater control over their insurance policies and streamline their interactions with the company.

          Digital Tools and Resources

          In addition to the mobile app and online account management, Kemper Lloyds Insurance provides a range of digital tools and resources to assist policyholders.

          These resources may include educational materials, calculators, and guides to help customers make informed decisions about their insurance coverage. These digital assets contribute to the company’s commitment to customer empowerment and support.

          How kemper corporation Ranks Among Providers

          Kemper Lloyds Insurance faces competition from various companies striving to meet the diverse needs of policyholders. Below is a list of notable competitors in the insurance industry.

          • State Farm: A giant in the insurance sector, State Farm offers a wide array of coverage options, including auto, home, and life insurance.
          • Allstate: Known for its comprehensive coverage and innovative policies, Allstate competes strongly in the market, providing solutions for various insurance needs.
          • Progressive: Recognized for its user-friendly approach and competitive rates, Progressive specializes in auto insurance but offers a range of other coverage options.
          • Geico: With a focus on affordability and simplicity, Geico is a major player in the insurance industry, offering coverage for auto, home, renters, and more.
          • Farmers Insurance: Serving a diverse customer base, Farmers Insurance provides a range of insurance products, emphasizing personalized service and local agent support.
          • Liberty Mutual: As a global insurer, Liberty Mutual offers a broad spectrum of insurance products, catering to individuals and businesses with a focus on customer-centric solutions.

          While Kemper Lloyds Insurance strives to stand out with its commitment to personalized service and tailored coverage, these competitors contribute to a dynamic insurance market, offering consumers a variety of choices to protect what matters most.

          Customer reviews of Kemper Lloyds Insurance can be found on a number of different websites and online platforms. Here is a brief summary of some of the reviews:

          • Better business bureau (BBB): Kemper Lloyds Insurance has an A+ rating with the BBB, but there are mixed reviews from customers. Some customers report positive experiences with the company, while others report issues with claims processing and customer service.
          • Google reviews: Kemper Lloyds Insurance has an average rating of 2.7 stars on Google Reviews. Some customers report positive experiences with the company, while others report issues with claims processing, billing, and customer service.
          • Yelp: Kemper Lloyds Insurance has an average rating of 1.5 stars on Yelp. Many customers report negative experiences with the company, including poor customer service and difficulties with claims processing.
          • Consumer affairs: Kemper Lloyds Insurance has an average rating of 2.5 stars on Consumer Affairs. Some customers report positive experiences with the company, while others report issues with claims processing and customer service.

            Frequently Asked Questions

            What is Kemper Lloyds Insurance?

            Kemper Lloyds Insurance is a subsidiary of Kemper Corporation, a financial services company that provides insurance, investment, and lending solutions. Kemper Lloyds Insurance is a car insurance company that offers affordable insurance coverage for different types of drivers.

            What types of insurance does Kemper Lloyds offer?

            Kemper Lloyds Insurance offers various types of insurance, including auto, home, commercial, umbrella, and renters insurance.

            What is Kemper Lloyds’ mission?

            Kemper Lloyds Insurance Company aims to provide affordable and reliable insurance products to its customers while maintaining a high level of customer service. The company is committed to being responsive to the needs of its customers and to exceed their expectations by offering a broad range of products and services.

            What factors affect the cost of coverage with Kemper Lloyds?

            The cost of coverage with Kemper Lloyds can vary depending on factors such as the type of insurance, the amount of coverage, the deductible, the insured’s location, and other risk factors.

            What is the Kemper Cares program?

            The Kemper Cares program is an initiative established by Kemper Lloyds Insurance Company to support local organizations and charities through volunteerism, fundraising, and other initiatives. The company aims to make a positive impact in the communities where it operates.

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            Dorothea Hudson

            Insurance and Finance Writer

            Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

            Insurance and Finance Writer

            Brad Larson

            Licensed Insurance Agent

            Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

            Licensed Insurance Agent

            Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

            Reviews
            for kemper corporation

            2.84 (209 reviews)
            1
            July 14, 2023

            lisal

            Stay far away

            Kemper changed my policy from a 12 month to a six month- but same payment. Doubled my premium. Reason: a glass claim. $500 windshield. I dared to use coverage I have paid for for many years but never needed before. My punishment for daring to use what I bought?? Doubling my premium. Stay far away from this shady company.
            1
            May 15, 2023

            deniser89

            Negligent Company

            I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawye...
            I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawyer who is ready to take action but I have been trying my best to give the benefit of doubt that maybe just maybe this week they will finally give me a call with an actual update. Its about to be three months and i am running out of patience. I don't know how anyone would continue to work with Kemper / Infinity after having these issues.
            1
            May 6, 2023

            Moni_R

            Horrible insurance

            No communication, accident happened 5 days ago. They said someone would come look at the damage of the car….NO body ever called or showed up. They offer no rental service coverage. This issuance is by far the worst I highly do not recommend.
            1
            April 25, 2023

            Josh_P

            Kemper auto insurance is a scam

            Horrible auto insurance company. Poor customer service, poor adjusters, and poor appraisers. These guys are crooks that only look out for their bottom line and saving their company money. DON'T USE!!!!
            0.5
            April 20, 2023

            Josh Pico

            Kemper Corporation review

            Kemper/Infinity Auto Insurance is a scam! They will collect your premiums without helping you in the time of need. Absolute crooks. DON\'T USE THEM!!! Department of Insurance complaints confirm this review. Avoid this company, they will not take care of you.
            1
            April 24, 2022

            Karla_

            Too expensive!

            Kemper is a rip off. My payment goes up a few dollars after a few months and they just disregard it as ‘it’s just a few dollars’. Maybe I don’t have a few dollars and thought the agreed amount would stay the same. Be aware. I would never refer to them to anyone. As careful of a driver as I am I don’t feel comfortable they would cover damages from an accident.
            1
            April 2, 2022

            Moquendo_

            This company is not trustworthy! Look for another insurance

            Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they ...
            Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they will blind side you with extra charges!
            1
            July 10, 2021

            sergeche

            the worst insurance ever

            If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency...
            If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency, because people should be protected from dishonest business practices
            1
            July 6, 2021

            Garrett_W

            THE WORST INSURANCE COMPANY EVER - THEY WILL NOT HELP YOU

            If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FO...
            If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FOR A $2,000 CLAIM AND THEY WILL NOT HELP ME. THE WORST COMPANY I HAVE EVER DEALT WITH.
            1
            June 28, 2021

            MsKendall

            Worst Customer Service

            I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay f...
            I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay for. I will researching a new auto insurance and pay the slightly higher premiums.
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