Kaiser Permanente Reviews

  • 4.13 / 5 based on 55 Reviews | Submit Your Review
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    Company Information

    300 Lakeside Drive
    13th Floor
    Oakland, CA 94612
    (877) 847-7572
    http://kaiserpermanente.org


    Last Updated: 2018-04-22

    Company Reviews (55)

  • 2 of 3 people found the following review helpful.

    No more Kaiser for us, February, 2015

    After being on Kaiser from the age of six months to now at 58 and never having a problem, all that has changed. In the last few years the rates have gone up and up and service has gotten worse. It's all about the money. I have a chronic, painful condition- arthritis in my neck (diagnosed by a Kaiser Dr.) and TMJ. I have had an RX for a pain med and muscle relaxer for years, which was used only as needed and sparingly. I was sent a notice recently that they had assigned me a new Dr. after years of seeing the old one who never gave me a problem with refills. I recently sent in a refill request for my meds and the request was denied saying I had to come in for "lab tests" and an evaluation to determine "if I actually had the condition and or if it still existed" What??? NO! I'm not stupid and know Arthritis and TMJ do not resolve. They are permanant conditions and "lab tests etc. are NOT necessary for these conditions. They only want me to come in and pay the MUCH higher than before co-pays to run tests that are not necessary and are worthless as far as my conditions. They kept me going through tons of red tape and hearings I didn't request only to keep denying me my meds. NO more Kaiser for us. We are leaving and going to a new health plan. Kaiser is no longer the good company it once was. Now it's corporate greed.

    • Health Insurance
    • Auburn, CA
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 2 of 4 people found the following review helpful.

    Great service and Care, September, 2013

    I LOVE Kaiser for my medical needs. I had cancer and can say that every person who helped me was outstanding in their skills, personal demeanor, kindness and caring. I spent a week in the hospital and now see my doctor every four months, although more frequently at first. I can honestly say that this is a 5 star company!

    I am very "picky" and do NOT gush needlessly!

    • Health Insurance
    • Laguna Niguel, CA
    • Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    Kaiser, February, 2015

    Kaiser has treat us grate, as far as I'am concerned there the best. My wife just had back surgery. They did a good job.

    • Health Insurance
    • Bakersfield, CA
    • 64 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    It is Cost cutting at the expense of the patient, June, 2017

    Atlanta, GA- I have chronic back pain issues, I have been to pain management at Kiaser Permente and PT outside twice, after 2 years of pain management I still have issues, and all treatment has ended in a bad outcome of me still having pain with bearing weight or carrying anything. bending squatting. I am constantly ask did i crap my pants, and it becomes obvious that you have to suffer spinal cord damage to be sent for a surgery consultation. The only way to stop constant pain and give someone their life back with some types of disc disorders is surgery. Kiaser only provides this if you crap you pants regularly to be sent to a surgeon. Its obvious cost controls are the business practice and its at the expense of the pain and suffering of the patients at Kiaser permente.

    • Health Insurance
    • Atlanta, GA
    • Male
    • Customer for 3 - 5 Years
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  • 0 of 1 people found the following review helpful.

    great company so far, October, 2015

    Fair company .

    • Health Insurance
    • Washington, DC
    • 36 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 2 people found the following review helpful.

    November, 2014

    I was insured by the company I work for until the cost got to heavy for the company to bear.

    • Health Insurance
    • Vancouver, WA
    • 54 Year Old Female
    • Customer for 5+ Years
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  • 0 of 2 people found the following review helpful.

    No can do one, November, 2014

    Cannot review as haven't talked with an agent as of yet.

    • Health Insurance
    • Encinitas, CA
    • 19 Year Old Female
    • Customer for 5+ Years
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  • 0 of 2 people found the following review helpful.

    Wonderful company, November, 2014

    I am unable to afford Cobra sense I lost my job. Also Kaiser doesn't cover people in my area because of no fasilities close. I was only covered because of my job.

    • Health Insurance
    • Redmond, OR
    • 57 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    May, 2014

    I'm looking for a plan that also have drug coverage..

    • Health Insurance
    • Honolulu, HI
    • 49 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 1 people found the following review helpful.

    March, 2014

    Left job, insurance ending

    • Health Insurance
    • Garden Grove, CA
    • 60 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    April, 2014

    Service has gotten much better recently. Easier to get appointments. Emergency room handling is quite easy and quick.

    • Health Insurance
    • San Jose, CA
    • 22 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    December, 2013

    I like to continue with Kaiser

    • Health Insurance
    • San Jose, CA
    • 64 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Too expensive, November, 2013

    Kaiser is great but I don't think $438.46 is considered affordable healthcare. I was hoping that I could get something less expensive.

    • Health Insurance
    • Hilo, HI
    • 59 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    love them, October, 2013

    I love everything about Kaiser from the customer service to the Doctors.

    • Health Insurance
    • Stockbridge, GA
    • 45 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    Kaiser ROCKS, October, 2013

    I love Kaiser and the only reason I can no longer stay with them is because my employer has dropped them as an option. I am so devastated by this. I would recommend Kaiser to everyone.

    • Health Insurance
    • North Hollywood, CA
    • 40 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    KP is a great plan, October, 2013

    I wish my retiree medical insurance would still cover it after 1-2014

    • Health Insurance
    • Lancaster, CA
    • 61 Year Old Female
    • Customer for 1 - 2 Years
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  • 2 of 2 people found the following review helpful.

    April, 2015

    • Health Insurance
    • Clovis, CA
    • 17 Year Old Female
    • Customer for 5+ Years
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  • 2 of 3 people found the following review helpful.

    August, 2012

    • Health Insurance
    • Moreno Valley, CA
    • 30 Year Old Female
    • Customer for Less than 6 Months
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  • 0 of 2 people found the following review helpful.

    October, 2012

    • Health Insurance
    • Manteca, CA
    • 43 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    July, 2016

    • Health Insurance
    • Oxford, NY
    • 62 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    March, 2016

    • Health Insurance
    • Antioch, CA
    • 59 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    June, 2015

    • Health Insurance
    • Hilo, HI
    • 58 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    May, 2015

    • Health Insurance
    • Honolulu, HI
    • 29 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    May, 2015

    • Health Insurance
    • Waimanalo, HI
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    April, 2015

    • Health Insurance
    • Wahiawa, HI
    • 64 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    January, 2015

    • Health Insurance
    • Hanford, CA
    • 44 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • San Bruno, CA
    • 29 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • Germantown, MD
    • 56 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • Boring, OR
    • 35 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • Menlo Park, CA
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Kaiser, October, 2014

    • Health Insurance
    • Norco, CA
    • 45 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    August, 2014

    • Health Insurance
    • Longview, WA
    • 60 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    June, 2014

    • Health Insurance
    • Oakley, CA
    • 19 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    May, 2014

    • Health Insurance
    • Riverside, CA
    • 25 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    May, 2014

    • Health Insurance
    • Wahiawa, HI
    • 39 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    April, 2014

    • Health Insurance
    • Sausalito, CA
    • 86 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    April, 2014

    • Health Insurance
    • Kailua-Kona, HI
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    April, 2014

    • Health Insurance
    • Antelope, CA
    • 46 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    April, 2014

    • Health Insurance
    • Lynwood, CA
    • 45 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    March, 2014

    • Health Insurance
    • Longview, WA
    • 43 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    unemployed, March, 2014

    • Health Insurance
    • Fallbrook, CA
    • 56 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    January, 2014

    • Health Insurance
    • Washington, DC
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    November, 2013

    • Health Insurance
    • Loma Linda, CA
    • 51 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    November, 2013

    • Health Insurance
    • Kaneohe, HI
    • 27 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Abingdon, MD
    • 53 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • San Mateo, CA
    • 63 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Payson, AZ
    • 61 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Junction City, KY
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Kaneohe, HI
    • 71 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Marietta, GA
    • 58 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Hollister, CA
    • 39 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Hesperia, CA
    • 31 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Fredericksburg, VA
    • 42 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Mapleton, MN
    • 61 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2013

    • Health Insurance
    • Kihei, HI
    • 53 Year Old Female
    • Customer for 5+ Years
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