Guard Insurance Group Insurance Review & Ratings (2024)

Secure your peace of mind with Guard Insurance Group. Discover the best coverage at affordable prices. Compare rates from top insurance companies. Protect your home, car, and business today. Get a quote and find your perfect insurance plan. Safeguard what matters most to you with Guard Insurance Group.

UPDATED: Nov 28, 2023Fact Checked

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Nov 28, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 28, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 28, 2023Fact Checked

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Guard Insurance Group

Average monthly rate for good drivers:

$100

A.M. Best rating:

A+

Complaint level:

Low

Pros

  • Competitive pricing
  • Variety of insurance products
  • Discounts offered to customers
  • 24/7 customer service and claims reporting

Cons

  • Some customers reported difficulties in the claims process, including delays
  • Issues with billing and payments reported by certain customers

Final Verdict: Review of Guard Insurance Group

In conclusion, Guard Insurance Group is a well-established insurance company with a long history of providing quality insurance products and services to its customers.

One of the key strengths of Guard Insurance Group is its competitive pricing and the discounts it offers to its customers.

While there may be some issues that arise, as with any insurance company, Guard Insurance Group has generally positive reviews from its customers.

Overall, if you are looking for a reputable insurance company with competitive pricing and good customer support, Guard Insurance Group may be a good option for you to consider.

What You Should Know About Guard Insurance

Address: 16 South River Street
City: Wilkes-Barre
State: PA
ZIP Code: 18702
Phone Number: (570) 825-9900
Fax: (570) 823-5930
Website: guard.com

AM Best Rating: A+

An Overview: Guard Insurance Group

Welcome to our comprehensive article on Guard Insurance Group, a leading provider of insurance solutions. In this guide, we will delve into the key aspects of Guard Insurance Group, including their coverage options, customer feedback, discounts, and more. Whether you’re looking to protect your home, car, or business, Guard Insurance Group offers the peace of mind you need.

  • Offers a variety of insurance products, including car, home, and business insurance
  • Provides 24/7 customer service and claims reporting
  • Offers a variety of discounts, including safe driver and multi-policy discounts

To ensure you find the best insurance rates from top providers, we invite you to enter your zip code and compare quotes. Don’t miss out on the opportunity to safeguard what matters most to you.

History and Mission: Guard Insurance Group

Guard Insurance Group was founded in 1983 by a group of insurance professionals who wanted to create a company that would provide high-quality insurance products at affordable prices.

Their mission is to help their customers protect what matters most to them by providing them with the coverage they need.

Over the years, Guard Insurance Group has expanded its product offerings to include not only car insurance but also home and business insurance.

One of the key values of Guard Insurance Group is its commitment to providing exceptional customer service. They believe that their customers should be able to access help and support whenever they need it, which is why they offer 24/7 customer service and claims reporting.

They also have a team of experienced professionals who are dedicated to helping their customers find the right coverage for their needs.

Guard Insurance Coverage Options

Guard Insurance Group offers a comprehensive range of insurance products that can help you protect what matters most to you. Guard Insurance Group offers a variety of insurance products, including:

  • Auto insurance: Guard Insurance Group offers car insurance policies that include liability coverage, collision coverage, and comprehensive coverage. They also offer a variety of additional coverage options, such as roadside assistance, rental car reimbursement, and gap coverage.
  • Home insurance: Guard Insurance Group offers homeowners insurance policies that cover the structure of your home, your personal belongings, and liability for accidents that occur on your property. They also offer additional coverage options, such as flood insurance and coverage for valuable items like jewelry and artwork.
  • Business insurance: Guard Insurance Group offers a range of insurance products for small businesses, including general liability insurance, workers’ compensation insurance, and commercial auto insurance. They also offer industry-specific insurance products, such as restaurant insurance and contractor insurance.
  • Other insurance products: Guard Insurance Group also offers a variety of other insurance products, such as umbrella insurance, motorcycle insurance, and boat insurance.

If you’re interested in getting a quote or learning more about the insurance products offered by Guard Insurance Group, it’s best to visit their website or contact their customer service team.

States Where Guard Insurance Group Offers Coverage

Guard Insurance Group offers its insurance products in select states across the United States. The states where they offer their services include:

  • Connecticut
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island

It’s important to note that not all insurance products may be available in every state, and the cost of their services may vary depending on the state in which you live.

Additionally, some discounts and coverage options may not be available in all states. If you’re interested in getting a quote or learning more about the insurance products offered by Guard Insurance Group, it’s best to visit their website or contact their customer service team.

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Guard Insurance Rates Breakdown

In general, the cost of insurance from Guard Insurance Group will depend on several factors, including the type of insurance product you’re interested in, the coverage limits you choose, your deductible, your driving history, and other personal factors. Some factors that may affect the cost of your insurance include:

  • Your age and gender
  • Your driving record
  • The make and model of your vehicle (if you’re getting auto insurance)
  • The size and value of your home (if you’re getting home insurance)
  • The size and scope of your business (if you’re getting business insurance)
  • The state you live in

Overall, the cost of insurance from Guard Insurance Group will depend on a variety of factors, and it’s best to contact them directly to get a quote and learn more about their pricing and discounts.

Guard Insurance Discounts Available

Guard Insurance Group offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the discounts they may offer:

  • Multi-policy discount: If you have multiple insurance policies with Guard Insurance Group (such as auto and home insurance), you may be eligible for a discount on your premiums.
  • Safe driver discount: If you have a clean driving record, you may be eligible for a discount on your car insurance premiums.
  • Good student discount: If you are a student with good grades, you may be eligible for a discount on your car insurance premiums.
  • Anti-theft device discount: If your car has an anti-theft device installed, you may be eligible for a discount on your car insurance premiums.
  • Defensive driver discount: If you have completed a defensive driving course, you may be eligible for a discount on your car insurance premiums.
  • Loyalty discount: If you have been a customer of Guard Insurance Group for a certain period, you may be eligible for a discount on your premiums.
  • Pay-in-full discount: If you pay your premiums in full upfront, you may be eligible for a discount.

It’s important to note that not all discounts may be available in every state or for every insurance product. Additionally, the amount of savings you can receive may vary depending on your circumstances and the state you live in.

To find out more about the discounts offered by Guard Insurance Group and how you can qualify for them, it’s best to contact them directly and speak with a representative.

Streamlining Claims: Guard Insurance Group’s Approach

Ease of Filing a Claim (Online, Over the Phone, Mobile apps)

Guard Insurance Group offers multiple convenient methods for filing insurance claims, ensuring that their customers can choose the option that suits them best. Whether you prefer the ease of online submissions, the simplicity of over-the-phone claims, or the accessibility of mobile apps, Guard Insurance Group has you covered.

Their commitment to customer service extends to the claims process, making it as hassle-free as possible.

Average Claim Processing Time

Guard Insurance Group understands the importance of a swift claims process. While specific processing times may vary depending on the nature and complexity of the claim, they aim to handle claims efficiently. To get accurate information on the average claim processing time, customers can reach out to Guard Insurance Group directly or consult their website.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is an invaluable resource when evaluating an insurance provider’s performance. Guard Insurance Group has garnered mixed reviews when it comes to claim resolutions and payouts.

While many customers appreciate the competitive pricing and flexibility of insurance policies, some have reported difficulties with the claims process, including delays in processing claims and communication issues with representatives. It’s advisable for potential customers to consider these factors and gather more information to make an informed decision.

Harnessing Technology: Guard Insurance Group’s Digital Offerings

Mobile App Features and Functionality

Guard Insurance Group offers a mobile app designed to enhance the insurance experience for their customers. The app likely provides features such as policy management, claims filing, and possibly digital ID cards for added convenience. Mobile apps have become a crucial tool in the insurance industry, allowing customers to access their insurance information and services on the go.

Online Account Management Capabilities

Guard Insurance Group’s online account management capabilities provide customers with a user-friendly platform to manage their policies, view billing information, make payments, and access important documents. This online portal simplifies the insurance experience by offering self-service options that reduce the need for direct communication with customer service.

Digital Tools and Resources

In addition to their mobile app and online account management, Guard Insurance Group may offer a range of digital tools and resources to assist customers in understanding their policies, coverage options, and insurance-related topics. These tools can include educational content, calculators, and resources to help customers make informed decisions about their insurance needs.

Guard Insurance Group’s commitment to providing digital resources enhances their customers’ ability to navigate the complexities of insurance effectively.

How Guard Insurance Ranks Among Providers

Guard Insurance Group stands as a prominent player in the insurance industry, offering a range of coverage options to safeguard homes, cars, and businesses. As consumers navigate the insurance landscape, it’s crucial to understand the competitive field and how Guard Insurance Group compares to other major players.

Here are the company’s main competitors, examining why these contenders pose a challenge and how Guard Insurance Group distinguishes itself in the market.

  • State Farm: State Farm is a major competitor for Guard Insurance Group due to its extensive range of insurance products, including auto, home, and business insurance. Both companies emphasize customer service and offer discounts to attract and retain customers. State Farm’s strong market presence and diverse coverage options make it a formidable rival.
  • Allstate: Allstate competes with Guard Insurance Group as a comprehensive insurance provider. Similar to Guard Insurance Group, Allstate offers auto, home, and business insurance. The competition lies in the effectiveness of their digital offerings, discounts, and customer satisfaction. Both companies aim to provide peace of mind through insurance solutions.
  • Progressive: Progressive is a direct competitor, especially in the auto insurance sector. Known for its innovative policies and competitive pricing, Progressive attracts customers seeking affordable coverage. Guard Insurance Group must contend with Progressive’s online tools, advanced technology, and user-friendly approach to remain competitive in the auto insurance market.
  • Geico: Geico competes strongly with Guard Insurance Group, particularly in the auto insurance space. Geico is known for its advertising campaigns emphasizing cost savings and efficiency. Both companies strive to offer competitive rates and discounts, making them contenders for customers looking for affordable and reliable insurance options.

In the fiercely competitive insurance industry, Guard Insurance Group faces formidable rivals such as State Farm, Allstate, Progressive, and GEICO. Each competitor has its unique strengths, whether in extensive coverage options, innovative digital tools, or aggressive pricing strategies.

Guard Insurance Group must continuously enhance its offerings, improve customer satisfaction, and stay competitive in the evolving landscape to retain and attract customers.

Customer Feedback for Guard Insurance Group

Many customers appreciate the competitive pricing of the insurance products offered by Guard Insurance Group. Some customers also appreciate the flexibility of insurance policies and the ability to customize their coverage.

Some customers have reported difficulty with the claims process, including delays in processing claims and difficulty in communicating with representatives.

Some customers have also reported issues with billing and payments, such as unexpected charges and difficulties in resolving billing disputes.

Guard Insurance Group has generally positive reviews from its customers, with many customers reporting good experiences with the company.

Frequently Asked Questions

What is Guard Insurance Group?

Guard Insurance Group is an insurance company founded in 1983 that provides a range of insurance products, including car, home, and business insurance. They are committed to providing their customers with exceptional service and helping them protect what matters most to them. They offer 24/7 customer service and claims reporting and have a team of experienced professionals dedicated to helping their customers find the right coverage for their needs.

What types of insurance products does Guard Insurance Group offer?

Guard Insurance Group offers a variety of insurance products, including:

  • Car insurance
  • Home insurance
  • Business insurance

What factors affect the cost of insurance from Guard Insurance Group?

The cost of insurance from Guard Insurance Group will depend on several factors, including the type of insurance product you’re interested in, the coverage limits you choose, your deductible, your driving history, and other personal factors. Some factors that may affect the cost of your insurance include:

  • Age
  • Gender
  • Marital status
  • Location
  • Driving history
  • Credit score
  • Type of car or home

Does Guard Insurance Group offer discounts?

Yes, Guard Insurance Group offers a variety of discounts to help customers save money on their insurance premiums. Some of the discounts they may offer include:

  • Multi-policy discount
  • Good driver discount
  • Good student discount
  • Home safety features discount
  • Business safety features discount

What is the A.M. Best rating of Guard Insurance Group?

Guard Insurance Group has an A+ (Superior) rating from A.M. Best, indicating muscular financial strength and creditworthiness.

How can I get a quote from Guard Insurance Group?

You can get a quote from Guard Insurance Group by visiting their website or contacting their customer service team. To get an accurate quote, you’ll need to provide some basic information about yourself and the type of insurance product you’re interested in.

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Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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