Genworth Life & Annuity Insurance Review & Ratings (2024)

Find the best insurance coverage with Genworth Life & Annuity Insurance. Discover comprehensive reviews and ratings from real users, comparing overall satisfaction, claims, cost, billing, and service satisfaction. With an A- rating from A.M. Best and a BBB- rating from S&P, Genworth offers reliable financial protection.

UPDATED: Sep 13, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 13, 2024Fact Checked
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Genworth Life & Annuity Insurance

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

B-

Complaint Level:

Low

Pros

  • Offers a wide range of financial products and services, including life insurance, annuities, long-term care insurance, and wealth management solutions.
  • Strong focus on customer service with a dedicated customer support team.
  • A subsidiary of Genworth Financial, a Fortune 500 company.
  • Competitive pricing for insurance products.
  • Availability of various discounts to help customers save on premiums.

Cons

  • Some customer feedback indicates difficulty with the claims process, including delays and challenges in getting claims approved.
  • Concerns have been expressed over Genworth’s financial stability, citing a rating downgrade in recent years.
  • Limited coverage options within each product category, according to some customer reviews.
  • While providing a range of products, coverage options may be perceived as less customizable compared to some competitors.
  • Claims of limited coverage options within each product category.

Genworth Life & Annuity Insurance is a leading insurance provider that offers a range of insurance products, including life insurance, long-term care insurance, and annuities. The company has been in business for over 145 years and has a mission to help people secure their financial futures.

Genworth Life & Annuity insurance offers competitive pricing for their products and has a reputation for good customer service. The company also provides a range of discounts that can help customers save on their insurance premiums.

The coverage options for each product category may be limited, and the claims process has received some negative feedback from customers. Genworth provides insurance coverage in all 50 states, making it a viable option for customers nationwide.

It is important to carefully consider the company’s strengths and weaknesses, as well as your individual insurance needs, before making a decision to purchase a policy. Customer reviews can provide valuable insights into the experiences of others with Genworth Life & Annuity insurance, and should be considered when making a decision.

What You Should Know About Genworth Life & Annuity Insurance

Welcome to our comprehensive guide on Genworth Life & Annuity Insurance and the key topics surrounding it. In this article, we delve into the features, benefits, and ratings of Genworth Life & Annuity Insurance. Discover real user reviews on overall satisfaction, claims, cost, billing, and service satisfaction.

With Genworth’s A- rating from A.M. Best and BBB- rating from S&P, you can trust their reliable financial protection. Interesting Attributes of Genworth Life & Annuity Insurance:

  • The company has over 145 years of experience in the insurance industry, making it one of the oldest and most established companies in the market.
  • Genworth offers a wide range of financial products and services, including life insurance, annuities, long-term care insurance, and wealth management solutions.
  • The company has a strong focus on customer service, with a dedicated customer support team available to answer questions and provide assistance to policyholders.

To ensure you find the best insurance rates from top providers in your area, enter your ZIP code and compare quotes. Don’t miss out on securing the insurance coverage that meets your needs.

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Genworth Life & Annuity Insurance History and Mission

Genworth Life & Annuity Insurance is a subsidiary of Genworth Financial, Inc., a Fortune 500 company that has been providing financial products and services to customers for over 145 years. Genworth Financial was founded in 1871 as The Life Insurance Company of Virginia and has since grown into one of the largest and most established insurance companies in the United States.

The company’s mission is to help people manage their financial future by providing them with the tools and resources they need to protect their assets and build their wealth. Genworth believes in the power of financial security and strives to provide its customers with the best possible products and services to help them achieve their financial goals.

Throughout its long history, Genworth has been dedicated to innovation and customer service. The company has been a pioneer in the insurance industry, introducing new products and services that have helped customers manage their financial risks and build their wealth.

Today, Genworth Life & Annuity Insurance continues to uphold the company’s long-standing values and commitment to its customers. The company offers a wide range of financial products and services, including life insurance, annuities, long-term care insurance, and wealth management solutions, and is committed to helping its customers achieve their financial goals and secure their financial future.

Genworth Life & Annuity Insurance Coverage Options

Genworth Life & Annuity Insurance offers a range of insurance and financial products to help individuals and families manage their financial risks and achieve their financial goals. Here is an overview of some of the company’s main coverage options:

  • Life insurance: Genworth offers several types of life insurance policies, including term life insurance, whole life insurance, and universal life insurance. Term life insurance provides coverage for a set period of time, typically 10-30 years, while whole life and universal life insurance offer lifetime coverage. 
  • Annuities: Genworth offers several types of annuities, including fixed annuities, fixed index annuities, and variable annuities. An annuity is a contract between you and an insurance company that provides a guaranteed stream of income over a set period of time, typically during retirement. 
  • Long-term care insurance: Genworth offers long-term care insurance policies that can help cover the cost of long-term care, such as nursing home care, assisted living, and in-home care. These policies can help protect your assets and provide financial security in the event that you or a loved one requires long-term care.
  • Wealth management solutions: Genworth offers a range of wealth management solutions, including mutual funds, managed accounts, and financial planning services. These products and services can help you build and manage your wealth, and can provide personalized investment advice and guidance to help you achieve your financial goals.

States Where Genworth Life & Annuity Insurance is Provided

Genworth Life & Annuity insurance is available in all 50 states of the United States, as well as in the District of Columbia. This means that customers throughout the country can purchase insurance policies from Genworth, regardless of where they live or work.

It’s also worth mentioning that certain types of insurance policies offered by Genworth, such as long-term care insurance, may have restrictions on coverage or pricing based on the state in which the policy is purchased. Here are the five steps you can follow to determine the states where Genworth Life & Annuity insurance is provided:

  1. Go to the Genworth Life & Annuity insurance website. You can access the website by typing “Genworth Life & Annuity insurance” into your preferred search engine.
  2. Navigate to the “Contact Us” or “Find an Agent” page on the website. This page should provide you with a list of options for contacting Genworth or connecting with a local insurance agent who can help you purchase a policy.
  3. Contact Genworth or an insurance agent to inquire about the availability of insurance products in your state. You can do this by phone or email, or by filling out a contact form on the website.
  4. Provide your location and the type of insurance you are interested in. The representative should be able to tell you which insurance products are available in your state, and provide you with information on coverage options and pricing.
  5. Evaluate your options and select the policy that best meets your needs and budget. You may want to compare the coverage and pricing of different policies from Genworth, as well as from other insurance providers, to ensure that you are getting the best possible value for your money.

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Genworth Life & Annuity Insurance Rates Breakdown

The cost of Genworth Life & Annuity insurance policies can vary depending on a range of factors, including the type of policy, the customer’s age, health status, and other factors. Here is a breakdown of the cost of some of the company’s most popular insurance policies:

  • Term life insurance: Genworth’s term life insurance policies are some of the most affordable options on the market. Customers can choose from a range of term lengths, from 10 to 30 years, and coverage amounts from $100,000 to $1 million.
  • Whole life insurance: Genworth’s whole life insurance policies offer lifetime coverage and can provide a level of financial security and stability that is difficult to achieve with other types of investments.
  • Annuities: The cost of an annuity can vary depending on the type of annuity and the customer’s age and other factors. Fixed annuities generally offer lower returns than variable annuities, but can provide a level of financial security and stability that is difficult to achieve with other types of investments.
  • Long-term care insurance: The cost of long-term care insurance can vary depending on the customer’s age, health status, and other factors. Genworth offers several different long-term care insurance policies with varying coverage options and premiums. On average, a long-term care insurance policy can cost between $2,500 and $5,000 per year, depending on the coverage options selected.

Genworth Life & Annuity Insurance Discounts Available

Genworth Life & Annuity insurance offers a range of discounts to help customers save money on their policies. Here are some of the discounts available:

  • Multiple policy discount: Customers who purchase more than one insurance policy through Genworth can receive a discount on their premiums. For example, customers who purchase both a term life insurance policy and a long-term care insurance policy can receive a discount on both policies.
  • Healthy living discount: Customers who can demonstrate a commitment to healthy living through certain activities, such as regular exercise or annual wellness check-ups, may be eligible for a discount on their life insurance premiums.
  • Preferred health discount: Customers who are in good health and do not smoke may be eligible for a preferred health discount on their life insurance premiums.
  • Professional association discount: Genworth offers discounts to members of certain professional associations, such as the American Nurses Association or the American Medical Association.
  • Family history discount: Customers who have a family history of certain medical conditions, such as heart disease or cancer, may be eligible for a discount on their life insurance premiums.
  • Automatic payment discount: Customers who enroll in automatic payments for their premiums can receive a discount on their policies.

Effortless Claims Handling With Genworth Life & Annuity Insurance

Ease of Filing a Claim

When it comes to filing a claim with Genworth Life & Annuity Insurance, the company offers multiple convenient options for its policyholders.

You can file a claim online through their user-friendly website, over the phone by contacting their dedicated customer support team, or even through their mobile app, which provides a seamless and efficient claims submission process. Genworth understands the importance of making the claims process as hassle-free as possible for its customers.

Average Claim Processing Time

The average claim processing time with Genworth Life & Annuity Insurance is a critical factor for policyholders. While specific processing times may vary depending on the nature of the claim and the documentation provided, Genworth is committed to swift and efficient processing.

Policyholders can expect a transparent and timely resolution to their claims, ensuring that they receive the financial protection they deserve when they need it most.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a pivotal role in assessing the quality of an insurance provider’s claims process. Genworth Life & Annuity Insurance values customer satisfaction and strives to provide fair and reliable claim resolutions and payouts.

Real user reviews offer insights into the experiences of policyholders, shedding light on both positive outcomes and areas for improvement. Understanding how Genworth’s customers perceive their claim resolutions can be instrumental in making an informed insurance decision.

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Exploring Genworth Life & Annuity Insurance Cutting-Edge Digital and Technological Features

Mobile App Features and Functionality

Genworth Life & Annuity Insurance boasts a comprehensive mobile app that empowers policyholders with a range of features and functionalities. Whether you need to access policy information, make payments, or file a claim on the go, the mobile app is designed to provide convenience and accessibility. Exploring the app’s capabilities can help policyholders manage their insurance needs seamlessly from their mobile devices.

Online Account Management Capabilities

Managing your insurance policies efficiently is essential, and Genworth Life & Annuity Insurance offers robust online account management capabilities. Through their secure online portal, policyholders can easily review policy details, update information, and make payments. This digital convenience simplifies the insurance experience, allowing customers to have greater control over their policies.

Digital Tools and Resources

In the digital age, having access to useful tools and resources can enhance the insurance experience. Genworth Life & Annuity Insurance provides a suite of digital resources to help policyholders make informed decisions. Whether it’s calculators for financial planning or educational materials on insurance topics, these digital tools empower customers to navigate their insurance journey with confidence.

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How Genworth Life & Annuity Insurance Ranks Among Providers

In the competitive landscape of life and annuity insurance, Genworth faces several prominent competitors, each vying for a share of the market. Understanding these competitors is crucial for individuals seeking insurance options. Let’s delve into the main rivals of Genworth Life & Annuity Insurance.

  • Prudential Financial, Inc.: Prudential is a financial services giant with a strong presence in life insurance and annuities. With a history dating back over 140 years, Prudential offers a diverse range of insurance products, retirement solutions, and investment management services.
  • Metlife, Inc.: Metlife is a global insurance powerhouse providing a wide array of insurance and financial services, including life insurance and annuities. It boasts a significant market presence and a history dating back to the mid-19th century.
  • New York Life Insurance Company: As one of the oldest and largest mutual life insurance companies in the U.S., New York Life has been serving customers for over 175 years. The company specializes in life insurance, annuities, and retirement planning.
  • Northwestern Mutual Life Insurance Company: Northwestern Mutual is a mutual company with a focus on life insurance, annuities, and investment products. Known for its financial strength and client-centric approach, it has been a fixture in the industry for over 160 years.
  • Lincoln Financial Group: Lincoln Financial Group is a diversified financial services company offering a range of products, including life insurance, annuities, and retirement solutions. With a history spanning more than a century, it serves both individuals and institutions.

Understanding the strengths and specialties of each competitor is essential for individuals looking to make informed decisions about their life and annuity insurance needs. It’s advisable to consider factors such as product offerings, financial stability, customer service, and reputation when comparing these competitors with Genworth Life & Annuity Insurance.

Genworth Life & Annuity Insurance Customer Reviews

Customer reviews can be a valuable resource for those considering purchasing insurance policies from Genworth Life & Annuity. Here is an overview of the strengths and weaknesses reported by customers in their reviews:

Strengths:

  • Good customer service: Many customers report positive experiences with Genworth’s customer service, citing helpful representatives who are responsive and knowledgeable.
  • Competitive pricing: Some customers report that Genworth offers affordable pricing for their insurance products compared to other providers.
  • Wide range of products: Genworth offers a range of insurance products to choose from, including life insurance, long-term care insurance, and annuities, giving customers flexibility in their coverage options.

Weaknesses:

  • Difficulty with claims: Some customers report difficulty with the claims process, including delays in processing and difficulty in getting claims approved.
  • Limited coverage options: While Genworth offers a wide range of products, some customers have reported that the coverage options within each product category can be limited in terms of policy customization and riders.
  • Financial stability concerns: Some customers have expressed concern over Genworth’s financial stability, citing the company’s rating downgrade in recent years as a reason for hesitation.

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Frequently Asked Questions

What types of insurance policies does Genworth Life & Annuity Insurance offer?

Genworth Life & Annuity Insurance offers a range of insurance and financial products, including life insurance, annuities, long-term care insurance, and wealth management solutions.

What is the cost of Genworth Life & Annuity Insurance policies?

The cost of Genworth Life & Annuity insurance policies can vary depending on a range of factors, including the type of policy, the customer’s age, health status, and other factors.

What discounts are available through Genworth Life & Annuity Insurance?

Genworth Life & Annuity insurance offers a range of discounts to help customers save money on their policies. Some of the discounts available include multi-policy discounts, healthy living discounts, and loyalty discounts.

In which states is Genworth Life & Annuity Insurance available?

Genworth Life & Annuity insurance is available in all 50 states of the United States, as well as in the District of Columbia.

What are the strengths and weaknesses reported by customers in their reviews of Genworth Life & Annuity Insurance?

Customers have reported good customer service and competitive pricing as strengths of Genworth Life & Annuity Insurance. However, some customers have reported limitations in coverage options and negative experiences with the claims process.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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