Geisinger Health Plan Reviews
3.66 / 5 based on 6 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Company Information100 North Academy Avenue
Danville, PA 17822
(570) 214-1569 (Fax)
Last Updated: 2019-05-23
Company Reviews (6)
biggest mistake i ever made!!, January, 2019
I write this as I am waiting on hold for the last 33 minutes and 53 seconds to pay my premium. I upgraded from a catastrophic plan to supposedly a great plan but have yet to receive an id card. I attempted to pay my first 2019 premium before the end of the year but the plan had no record of me through the health care marketplace. I complained to the marketplace and after hours spent on hold, I was permitted to pay my first premium, which I did on the 8th of January. I just received a bill for January and February!! Apparently, my payment was returned by GHP on the 14th!!! Why? So still no coverage/no id card/ and now, at 37:42 minutes and counting, still on hold trying again to pay. Mind you I have to take time off officially from my job in order to wait again on hold. This has been an extremely frustrating experience and I will change plans next year as soon as I am able. I recommend no one use GHP. There is no support, no concern (despite what they repeat ad nauseam as you wait on line.) I am now at 43:06 trying to pay two monthly bills of $571.89 each. I tried to get a premium plan with a reputable organization. I failed.
geisinger gold good as gold, April, 2017
as long as plan does not increase yearly. premiums are very reasonable .I am very satisfied , keep up the good work geisinger.
scooter batteries, April, 2016
I'm disabled and need batteries for my scooter replaced by you. Can you help me -PLEASE.
Thank you so much
good company to work with, November, 2015
I was covered thru work until I retired then coverage thru cobra which will soon stop. I need cheaper coverage due to decrease income.
They don't care, May, 2019
they are not family oriented. When you file complaints against doctors they do nothing about it. Geisinger Hospital in Geisinger Health Plan are owned by the same people.
No doctors in my area they have me driving over 85 miles to get to a ear doctor for my child. Doctors do a half job.