3.64 / 5 based on 375 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Geico is the fourth largest insurer of auto insurance policies in the country. The company is a wholly owned subsidiary of Berkshire Hathaway, Inc., headed by Warren buffet. In business since 1936, the company boasts more than 20,000 employees and over 21 billion in issued policies.
Company Information5260 Western Avenue
Chevy Chase, MD 20815
(301) 986-2237 (Fax)
Company Reviews (375)
Stay away for Dual Sports, January, 2015
Had Geico Insurance for years. Had an issue with brand new motorcycle which eventually led me to suing Geico to cover the collision damage. In the end, they opted for a jury trial, i.e. have to hire an attorney, for something that a few thousand dollars would have covered. These guys are unbelievable and would strongly discourage anybody from insuring with them.
Claim started 5/17, still not resolved 5 mths late, October, 2015
This company is completely non-responsive. It's been 5 months with no resolve. I have gotten in touch with them (since the day of accident) every week/two weeks to resolve this claim. It was a 3 car crash (I was at 0 fault) and it just so happens that the car that hit me was a Geico policy holder as well. The have kicked me around to different associates and auto adjusters and no one has had a resolve for me. I have left several messages over the past few months with the correct auto adjuster, Kim Rodriguez, she never got back to me. Every time I called and spoke to an associate (or someone on the team) the acted like it was the first time I had every spoke with them. They would say they were writing down notes and next time I called I would have to rehash all the details every time I called. Then they would act shocked to find out that it was a 3 car crash and say they have to investigate it EVERY TIME! Mind you, they have the police report which clearly states that it was a 3 car crash. Keep in mind the person who hit me was a Geico policy holder. I have tried to get in touch with the supervisor twice, leaving messages. They never call back. I am completely an unsatisfied costumer and would NEVER refer anyone to them.
Highest premiums and outrageous fees, December, 2014
I added a car to my policy. Fee to add car $746.14. Monthly fee $361 for two cars. I was never told about the one time fee to add a car. Shady tactics.
Deceptive Insurance Practices, October, 2015
My wife and I were insured with GEICO for decades. We filed no claims until the past 2 years, then we had several comprehensive claims filed, and a couple of collision claims filed, none of which we were deemed at fault (two of them occurred when the vehicle was parked with nobody inside the vehicle). Of all these claims, we obtained all the information, along with statements claiming fault from the other parties involved. In each and every case, we were encouraged by GEICO to have them take care of everything and they subrogate the claim for us. We just learned recently that when our policy is up for renewal we may not be up for renewal, and if we are renewed, we would be removed from their premier group and placed with a different underwriter. Over the years, my wife and I have paid at least 10 times the amount in premiums than GEICO has had to actually pay out on our behalf. The interesting thing about all this is we weren't supposed to find out beforehand, but one of their Supervisors let it slip. My wife and I feel betrayed by this company that we once held in high regard. Yes, in the past two years we've had a fair amount of claims, but we were never at fault and instead of dealing with others' insurance and handling the claim ourselves, GEICO went out of their way to encourage us to let them handle everything for us. Now they are reviewing us for possible non-renewal because we've had too many claims of late, I must also point out that GEICO considers roadside assistance a claim. I'm a 100% Disabled Veteran, I am physically incapable of changing a flat tire among other services provided by GEICO's Roadside Assistance plan. So, now before we're not renewed, my wife and I are changing our Auto Insurance Company. I cannot recommend this company in good conscience.
Over Charged , March, 2013
I have been using geico insurance for last 3 yrs. every year they raised the premium amount though there was no event / claim repeorted in the last 3 yrs. The surprise came this year they raised the premium without informing me and it came to my notice when I checked my bank statement. When I called geico they told me they increased it because accident rate has gone up in the county I live. I asked them to cancell my policy, they said their manager will call me back and never happened. Geico not even pass any non claim bonus, but they might even take more money from your account with out informing you if you give them standing instruction for an auto pay. Be careful with these guys!!
Geico, March, 2013
Had a accident. Lizard no cover?? 7 years with them Home and gieco auto insurance - no claims. They sure dont stand behind you like the commerical says
Auto claims suck, February, 2015
Geico is the worst, they do not care about you and will not help you get the medical care you need without trying tio trap you in to agreeing to settle before you are healed!
Very poor customer service, June, 2015
I've only had one claim with Geico in the 50 years I have had their insurance. What I've noticed is that in the last two years, when I have to deal with customer service it is very poor. Even getting a quote for a new car turns into a 42-act play. No one knows what they're doing. Proper paperwork is impossible to get. And you are never allowed to speak with a supervisor.
7+ yr policy.Got cancelled due to one accident., July, 2015
7 Years with Geico with 2 cars insured. 1 incident happed this year the claim was for 1k after deductable. Geico cancelled my policy due to CLAIM HISTORY. I kid you not. I paid over 9k over the years and they dump me due to one bumper accident. To top it off I wasn't even driving the car.
Pizza drivers, June, 2015
Worse company if you are a pizza driver just got a call saying hey we can't cover after 9+ years cause you are a delivery driver.
agent lied to me, April, 2015
I was enrolled on the phone and told I had same coverage as my State Farm policy..just cheaper. BUT it wasn't the same..they dropped my collision which I discovered after my accident! Geico offered no explanation, except they didn't know name of agent or if it was recorded. Subsequently I was told the agent's name and the recording was erased. I'm going back to State Farm. Watch out for slick agents!
claim, September, 2013
I filed ankkju accident claim. I was asked to contact the adjuster at SERVICE KING (collision center ) in Irving TX. I went there . I took estimate as customer from SERVICE KING it was $2245.00. Then I saw the adjuster. She gave me estimate $1047.67. I protested and show the estimate which was more than double, she replied that when we get the car fixed they will charge this much. I asked to a guy working with SERVICE KING, he told when a big customer compromises on level of services then everything is possible. I understood why GEICO insist for repair through them. Peoples keep on paying to GEICO but when there is some claim, they have to compromise on level of service OR they are paid less than half the claim value. I protested on every level in GEICO authorities, at first they promised to solve the problem and asked me to send the copies of both the estimates. After receiving the copies they keep silent due to policies of GEICO. Due to this reason I left GEICO. Why we should keep on paying, paying and paying and get nothing.
Geico raised and doubled my Auto insurance, February, 2014
I was stopped at a traffic light with a soda on my lap, moved my arm and the cup spilt onto my lap. momentarily took my foot of brake to get cup and I rolled gently 6 feet into the car in front of me, taping it lightly. The driver of the other car alleged I made a scrath 1/8" x 1/16". Police on scene, the driver said he was OK, police did not issue me a ticket. Driver filed a claim that Geico paid out for the scratch $645.
A year laterchanged vehicles and when I tried to get insurance from Geico, they doubled my rate and said it was due to the $645 accident. I had no other violations of accidents. I spoke to a Supervisor/Manager but they they would not budge, so I went to another company, who gave me a rate slightly lower than my first Geico Rate.
When you have one small accident and they will sock it to you.. BEWARE..!!!!Buyers of GEICO,
GEICO was treacherous to me, May, 2015
I once was approached by a local insurance broker who enticed me to transfer to GEICO by quoting me a better rate for my home insurance. Out of good faith to a well known company that I was doing business for the first time, I spent all the time to do the paper work for the transfer. A few weeks later, I got a notice from GEICO saying that they re-appraised the house and had to charge more for the same coverage because they found some yard or garage square footage number was different from their initial appraisal when they quote me the rate. ARE YOU KIDDING ME??!! Wasn't the initial quote made by GEICO? Once I paid the bill according to the quote, were we not then in a contract: meaning GEICO has to honor the policy and if sth happens GEICO has to swallow the consequence and cover the damage?? Even if there is a mistake in the initial appraisal, the appraisal was done by GEICO and GEICO has to honor it and bear the consequences, including a cheaper rate!! How could I the customer know that there was mistake in the initial appraisal? I have to waste double the time: first to switch to GEICO and then to switch back to original insurer. I complained to a representative of GEICO about this but there was no follow-up. Apparently such treacherous behavior was tolerated if not condoned at GEICO. At this point, GEICO shows itself as a crook and fraud and I would, for the sake of common good, caution anyone who considers switching to GEICO: using GEICO is not for me in my life time.
The worst possible insurance ever, February, 2014
After working in a body shop that had Geico as a DRP I have seen the ridiculous restraints they have on the body shop, hence the reason your insurance is cheap. In the short period of time that I worked for the body shop, I cancelled my policy with them and moved on to a better insurance company.
Poor Customer Service, May, 2015
We had two separate car policies with Geico. When we switched my son's policy to Geico they cancelled within one week stating due to accidents that had claims. I was fine to switch, but they charged me $70 for early policy termination fee. I went round and round but finally paid when they sent the bill to collections. I should not have to pay for early termination fee when I did not request the cancellation. Geico said by law they can charge cancellation fee, but other insurance companies that I have worked with do not do this. I removed my other policy as soon as I found competitive company. They charged me another early termination fee of course.
No loyalty, March, 2014
I was with Geico for 5 years, but when we had an accident, their rates sky rocketed (more than doubled) despite what their cust. service told us! So buyers be ware. 15 minutes can save money anywhere you go, and not only with Geico, but what matters is how the company deals with you when unfortunate circumstance takes place.
WORST INSURANCE EVER!!!!!, September, 2013
TRIED TO FILE A CLAIM FOR A TORNADO THAT HIT MY RV AND ITS FOUR MONTHS LATER AND STILL NOT RESOLVED. I HAVE CALLED EVERY SINGLE DAY FOR 2 WEEKS AND STILL HAVE YET TO GET A CALL BACK BECAUSE THEY WANTED TO GIVE ME $5,000 FOR A $ 9-12,000 VEHICLE!!
WILL NOT RENEW MY POLICY AND WOULD RATHER PAY DOUBLE THAN WORK WITH THEM FOR FIVE MORE MINUTES! HORRIBLE EXPERIENCE!
Coverage denied, November, 2015
Got rear-ended, opened the claim. No response for about a week, called them again they told me that coverage is denied on the basis that they cannot get hold of the other policy holder (which had also GEICO insurance). As the evidence provided pictures of cars, picture of the person, picture of person holding policy, picture of driver license, apparently that's not enough. Later i found that GEICO uses this technique often to avoid paying for damages.
Regarding customer service, requested multiple times for manager to call me, called her at least 5 times, no response. Eventually got to speak with manager (Mallory), she told that provided evidence is not enough and no coverage will be provided.
GEICO representatives who handled my claim:
Would NOT recommend using GEICO as your insurance (if you can call it that), the policy is little cheaper at first but if you get into accident it's suddenly becomes more expensive then the most expensive insurance out there.
If you got into accident, take pictures without moving the cars, get number of few witnesses and the most important do not talk to them, get a lawyer. Be smart, avoid their trap.
Auto insurance claim, September, 2013
I filed a claim after accident. I was asked to contact the ADJUSTER working at SERVICE KING (collision center ) in IRVING TX. I took estimate from SERVICE KING as a customer to fix the car , it was $ 2245.00. Then I saw the adjuster, she gave me estimate $1047.67. I protested and show her the estimate by SERVICE KING as customer. She said when we send the car to be fixed they will charge this much. I asked to a guy working with SERVICE KING , he told me when a big customer will compromise on level of service, how he could be ignored. I protested at all levels in GEICO, at first they promised to solve the problem and asked me to send the both estimates. After receiving estimates they keep silent because of policies of GEICO. It is strange peoples keep on paying , when there is a claim they have to compromise on level of service OR get less than half. I left GEICO. Why we keep on paying, paying and paying to GEICO and get nothing OR have to compromise on level of service for their car.
Horrible company beware , December, 2012
I had a legitimate claim that they refused to honor .
I called better Business Bureau and canceled my full coverage insurance with Geico immediately and learned my lesson not to deal with this company ever again
chiropractic claims, January, 2015
As a chiropractor, I see many people who have been injured in automobile accidents. By far, the worst company to deal with is Geico. They allow 6 visits then they send the patient off to one of their doctors who then cuts off their benefits. It does not matter how badly they were hurt. During this period many calls from Geico are made to the injured. They pester the patient asking them how they are doing and when they will be done with their treatment. They won't pay the bill. Their response is "we are investigating the claim". The only recoarse is for the patient to get a lawyer. Which you would think would be a deterrent to Gieco to work this way. But I am sure there are many people who just give up and live with their condition or who pay out of their pocket. The best company to work with by far is State Farm.
JoAnn, January, 2012
Original on-line quote was very low. When I started the policy there was always some new charge to my premium. Geico geiko insurance lizard is entertaining though.
Incompetency At Its Worst, March, 2014
The sales representatives I dealt with are not very helpful and one was actually incompetent and gave me wrong information. Talking to customer service was the most frustrating and unbelievable experiences ever. The customer service representative gave me untrue statements about my policy and was totally inflexible in terms of admitting the error in their handling of my policy.
If you shop around, you'll find much less expensive insurance with the same or better coverage especially after the first six month period.
Cost Comparison, October, 2013
Satisfied with Geico however substantial price increases each year with no claims
Letter, February, 2015
I've been a faithful Geico customer for over 5years! I'm a General Manager for my work place! After working 6 days a week the last thing that you want is someone trying to push a sell of insurance on you! My payments are always on time and they are direct drafted! Well I received a letter from Geico saying that my 18 year old was being added to my insurance!!! I further read that it was going to be done because she used my address! My daughter stays with her mom and has her own car under her moms insurance! Well I call in to tell them this and was told that it was the (LAW)! I explain that could not be the law and was further told by a sales agent for Geico it was! I asked for a manager they gave me Courtney M, she wasn't any help either! I told her I had my homeowners and vehicles covered with them and I wasn't about to go for this! She in order for me to stay with Geico I would! They have Terrible customers service! I send them over 100 referrals a year! Hate to say it but I will not refer anyone else to them! There $50 referrals fee ain't worth having my customers from my store treated like that! I will no longer let there reps come to my store!
No customer service, January, 2015
I WAS with geico until I tried to use my towing insurance that I paid extra for. I was told my car was over ten years old so it was not covered for this. Even though they had no problem charging me for towing service every month. So I called State Farm and they were Way less money for better coverage and towing coverage that didn't exclude for older cars. Do not insure with geico. Total rip off!!!!
Excellent service., May, 2015
My wife purchased Geico auto ins. and has had it for several years. This year, she was involved in an accident with the latest snow storm in Virginia. Filing a claim with the insurer, they gave her a rental, conveniently located, and told her that her vehicle would be ready in three days? Unbelievable at the time; however, three days later, her vehicle was fully repaired. I, her husband, am totally satisfied with their service, expediently repairs, and customer interaction. I give this company 5+ stars.
Stay Away!!!!!!!!, December, 2014
I had an accident that was not my fault. Went through Geico because I thought I could get things resolved faster. WRONG.....the adjuster never returns my phone calls and I have to keep playing phone tag with him. My claim has still not been paid and it has been 1 month since my accident. I WILL NOT be renewing with Geico. The WORST customer service ever.
BUYER BEWARE of Geico/Travelers, February, 2015
October 2014 we switched our car and homeowners ins. to Geico. We insured 4 cars and 2 homes (primary home and a second home...a small cabin in the woods). We felt they were insuring the cabin to high but it didn't seem unreasonable so we paid, in full, both homeowners premiums. Geico's homeowners ins. is underwritten by Travelers ins. so the policy was written by Geico but it was a Travelers agent that inspected the cabin property. In December we received a letter from Geico stating that they were upping our cabin coverage 35000 dollars and our premium $125. The inspector had included upgrades that we don't have (he was not inside the cabin because it was already closed for the winter). He said we have ceramic tile, hardwood floors and drywall. We actual have wall to wall carpeting, vinyl flooring, old paneled walls and a drop ceiling. He listed a shed which is really a 3x3 wooden box that is only big enough to store a few gas cans. He listed 1 full bath but it actually has 1 1/2 baths. The Geico agent made the corrections and our coverage was now upgraded another 7000 dollars with an additional $157. January we received our bill. It was set up for monthly installments which has a $5 a month service charge. I called Geico to pay in full (why would I want to pay monthly now when I paid in full originally...duh!!!). After I made the payment she told me that the cabin was never listed as a second home and the premium would be another $60 but I just received a bill for $84. ENOUGH IS ENOUGH. I am switching from Geico/Travelers ASAP. Reason why...I have NO confidence that we have adequate/actual coverage at all. They have NO idea what they're doing. 1 star is to good of a rating.
i have my vehicle insurance with them they reasonably priced you can pay monthly and you can do auto bill paper less billing over all its great they also handle claims fast the day of accident they were looking at the vehicle ordered parts next day they were working on it the third day they were finishing it up had it back by 5 great job geico
Disappointing--do not wast 15 seconds with Geico, March, 2014
Geico is over-hyped!they will lure you with thier rates initially, be careful: all your savings will evaporate after your first accident!
Geico will double your rates at the first incident even if you were with them for ever!
A complete waste of time, March, 2014
I spent several hours working through establishing three policies with Geico and received what I thought were confirmed quotes. When calling to finalize the auto policy the agent indicated that he had found a claim from 3 1/2 years ago. I explained that it involved a payout from a previous insurance company because of a car theft. We had a car stolen in Los Angeles. Suddenly the rate went up 30 dollars per month. They clearly should have reviewed this information when providing the first quote. Further Geico looks back 5 years when most insurers look back 5in t3 rms of claims. Finally, why would a car theft which was beyond our control and a very rare occurance, paid out by another company, impact on an insurance rate? Overall a distastful experience and a complete waste of time.
BEWARE THEY SUCK YOU IN, March, 2013
I have never had an auto insurance claim ever. My wifw and son have no tickets whatsoever, however I recently got a pair of speeding tickets. GEICO immediately DOUBLED my premiums. I understand an increase but DOUBLE is pure criminal greed.
I am Happy, March, 2012
I have no problem with my company. when my car had problems out of town and i called them and they were there quickly with no problem.
GEICO, January, 2012
We were insured with GEICO for many years but when we bought a new house, we switched to Allstate to get the multi-policy discount since they covered our home. Since then, our premiums with Allstate had continued to increase, even though we had been told they would decrease. We were told we weren't eligible for some of their cost saving programs and finally decided to switch back to GEICO based on past experience and cost.
Shopping for Insurance, March, 2014
Compsny kept going up on my costs even though I've had zero claims.
Geico refused my claim based on "fraud", May, 2015
Vehicle was vandalized at the parking lot- Geico refused to pay and cancelled my policy. It took them almost two months to "investigate" the claim and after "independent review" they came to the conclusion that I hit my own vehicle against the wall while driving....Geico sent me the refusal letter claiming fraud and misrepresentation. Shortly after that they simply cancelled my policy without any notice. Geico is completely worthless! Would never buy any product from them.
I am taking them to the small claim court and WILL GET every penny back from them!!!
geico auto insurance, March, 2012
I have full coverage with Geico insurance, with a 500 dollar deductable and pay 39.99 dollars a month. So when other companies claim they can save me 480 dollars a year I find it rather amusing.
Bills , January, 2012
I don't like their service and very expensive. When I file a claim they said that I have a.n high deductible to meet. I will cancel them after my policy ends in may.
Geico will slander YOU, September, 2013
I just had this happen and wrote this email today to/with Geico.
I saw the claim person today, I understand that insurance companies have to deal with a lot of fraudulent claims. And in my circumstance I understand I forgot to include a major detail that happened after the first accident. Because not only was there a lot of things going through my mind to keep me from thinking properly, but I just wanted to get my vehicle off the road before it got hit again. But I found it abso---------lutely offensive when I was told, that the claim person felt I made up a hit and run story to claim hit and run. Had he talked to my manager, my manager would have confirmed after the accident happened I told him I only had liability and was going to have to repair the damages myself, even if I had full coverage I don't trust you or any other insurance company to take care of any of your drivers.
I know you people have not received any messages from me about payout or vehicle repair, because after I was even called by Geico and informed that the other thing I had on my insurance covered hit and run, I knew since I forgot to inform the police about it I was going to have to pay for it own of my own pocket still, and I HAD NO --- ---- PROBLEM WITH THAT until this ------------- basically said I was lying. Is this what I should expect? Do the right thing, report the accident, get ------ up in a another accident and be told, your a liar, the second accident was bull---- and never happened? I don't know what part about "I didn't file the claim right away, instead I got online to find out how much it was going to cost ME to repair this vehicle, since I thought I was only paying for liability" he did not understand. I have never been so utterly ------- insulted in my life.
---- YOU VERY MUCH GEICO.
Geico for 40 years, May, 2014
I've been a policyholder with Geico Insurance Company for 40 years - homeowners, auto, umbrella coverages. Excellent customer service, good price, great web site.
Rising Costs of Insurance, March, 2014
Geico has been good for us, but we've made no claims, and yet, our cost goes up each year.
disapointed, January, 2012
I am very disapointed in this company as i have been with them for a few yrs now and just reciently asked for an extention of 4 days to pay my paym and was denied.We are on ssi so we get paid i time a month i didn't think 4 days was that hard to wait for.
If you don't have a claim, then you save money, December, 2015
Customer service are very good but not the claim adjuster. If you have a car accident, the claim adjuster just look at the police report (it is after the fact of the accident) and the claim adjuster won't listen to your story even it is the fact. She just want to complete and close her case as soon as possible and won't support or work on your side, ended up you are 100% fault if the other driver was lying in the police report.
The price is good but when filing a claim , May, 2015
I am paying Geico for insurance, paying my car payment but when I had an accident, I was told the claim check could not go to me but had to go to a body shop that is on file with Geico.
Vehicle Insurance., January, 2012
I have only been with Geico for about 4 month's, they had cheaper rates than the company i was with previously. It has the same coverage that my former company had for about $200 dollars less.
Be Aware. GEICO Is Fraudulent Company , March, 2015
I have full coverage Insurance with GEICO since 2/1/2015. My Daughter Got Job in the Mid of February in Los Angeles California. On Feb. 20 2015 Her Car was damaged while parked on street in Los Angeles. After Finding Damage she immediately Claimed Police Report and Notified GEICO. It is already a month after accident and GEICO still "Investigating" Who know what but not to pay Repair Cost of the Car. Be AWARE of Fraudulent Business Practices of this Company. Let all you Relatives & Friends to be externally Conscious dealing with GEICO,.. This is a Fraud Company. I will report to Better Bureau of Business for their Practices....
Auto Claim, March, 2015
My son had an accident. In our 2007 dodge charger. Called the customer service and claim office. My claim was taken care of in a timely manner same day. Customer service And claim adjuster were concerned about my sons well being. We were able to get a rental right away and everything was explained to us so that we could understand our policy. Thank you, GEICO
Affordable & Great Customer Service, August, 2013
We were referred to Geico by our family. We were previously insured w/ Met Life through my company w/ automated pmts out of my paycheck. My company discontinued this service & it drove my ins rates higher, reason why we switched to Geico. We are checking current ins rates to see if we can lower our pmts again. Our daughter is driving on a permit & will get her license next month- trying to offset extra cost of insurance. Overall happy w/ Geico though.
Great customer service, July, 2013
Friendly and helpful staff who appreciate my loyalty to their company for many years.
GEICO, March, 2012
We checked many companies to cover our cars and our motor home and Geico gave us the same coverage others did for half the price.
Cost Is To High, January, 2012
I use to think GEICO was cheapest, however, not any more! The rates are high today. I have never had any tickes nor accidents and I am still paying $76 a month on a 2006 Chevy. Service is okay and mypolicy.geico.com works well.
Geico Drops me because I'm gay, March, 2015
Got married, which it was to the same sex, Then got dropped from my insurance after adding him. I will be passing this onto family, friend FB Twitter, also will be contacting the news.
best customer service, March, 2012
good people not a machine when u call on your insurance company u want a person not a recording so thats what i like about gecio u talk to a real person not a machine
Be Aware. GEICO Is Fraudulent Company , March, 2015
I have full coverage Insurance with GEICO since 2/1/2015. My Daughter Got Job in the Mid of February in Los Angeles California. On Feb. 20 2015 Her Car was damaged while parked on street in Los Angeles. After Finding Damage she immediately Claimed Police Report and Notified GEICO. It is already a month after accident and GEICO still "Investigating" Who know what but not to pay Repair Cost of the Car. Be AWARE of Fraudulent Business Practices of this Company. Let all you Relatives & Friends to be externally Conscious dealing with GEICO,.. This is a Fraud Company. I will report to Better Bureau of Business for their Practices....
Don't chose Geico, May, 2014
I filled a claim and it was denied for no reason at all I believe this insurance company discrimatined against me due tomy race and hhave the proof.The people who works in customer service have no personality and are very rude!!!! I would not spend a penny for there insurance chose progressive!
review, January, 2012
like the company last one bad service Safeco agent was bad, and had horrible service. would change with better price
policy satisfaction, January, 2012
I am thus far very pleased with Geico. Any questions about my insurance is quickly and easily satisfied. I had insurance with Farm Bureau for almost 25 years and a bad experience with the company.
awesome, April, 2012
We have been with Geico for over 5 years. The people are awesome and they help us out alot if we have a late payment. They are loyal to there customers
chaplain, May, 2014
they are asking to much now at location. They have not been as good with roadside service as I would expect. Desire a comparison to compare.
Love Geico!, August, 2012
Great service and customer satisfaction!
FAIR AND HONEST, April, 2012
FAIR AND REASONABLE. THEY HAVE ALWAYS PROVIDED QUICK SERVICE.I WOULD RECOMEND THEM TO A FRIEND. THEY PROVIDE REASON COVERAGE PROGRAM FOR VARIED INCOMES.
91 chevy s10 blazer, March, 2012
It was great that they provided me with insurance for being a first time driver. I cant wait to get my car on the road.
renew insurance, January, 2012
i have checked other insurances and they cant complete with Geico.Their prices are lower than anybody else and have great customer service.
91463981, January, 2012
Really Geico has Best Coverage & Great Customer Service.They Work On Claim So fast & Also They Send You Check Very Quickly.Very Co oprative Staff. I'm Very Happy With Their Services.
Geico customer, August, 2013
I have my auto insurance through Geico and I have always had great customer service with them.No complaints and I do refer others to get a quote.
My Reason For choosing Geico, June, 2013
While I was in the military, we had a few differwnt Ins co. but when we moved we had to requalify with them. Finally went to Geico for the prices,which were lower, and for the convenience of not having to requalify every time we got stationed at another base. Just let them know the type of house we were in and it was done. So convenience, price, and good costumer service are the reason for choosing Geico.
GOOD CO., June, 2013
I HAVE BEEN INSURING FOR 40 YRS. WITH GEICO SINCE I RETIRED FROM THE NAVY. THEY HAVE GIVEN ME GOOD SERVICE
We have insurance with Assurant through Geico and the contract has run out. We have no alternative but to find another homeowner's insurance company. Geico has serviced us for over 10 years and we are very satisfied with exception of this incident.
great insurance , August, 2012
My daughter in law is employed by them, and I was very happy with the help when we filed a claim. The claim was against Allstate and they were trying to blame us for the accident. Geico helped us to get the claim settled and your vehicle fixed.
Good & Reliable, August, 2012
All has been great with GEICO for 10+ years. Handled my claim without any issue. A real pleasure to deal with.
good company, March, 2012
since Ive been with this company they have help me in many more ways then one. when I call their attention is focused on me and my problem.
Satified Customer, March, 2012
I am very satisfied with my current insurance. Received dividend check at the end of the year and the full coverage cost is reasonable.
Pleased, March, 2012
I am pleased with my insurance for now, I havent had any compliants the price is right and I'm satisfied.
is there better out there, January, 2012
i am open for suggestions if there is a cheaper insurance that covers more like glass and low deductable for vandelism
Looking for better rate, January, 2012
I will shop new Insurance soon my policy expire in month of March this year. I Pay close to 180.00 month for my two cars
Happy with Insurance, January, 2012
TThey provide good customer service. Always care about what they can do to please the customer . And they are always prompt with their service .
Lack of honesty, April, 2016
Last time they sent me a policy and after I agreed with the price and ready to pay the premium, they sent me again another policy that has $20 higher premium than previous one at the beginning of the coverage period. $20 may not be a big deal, but their dishonest behavior does.They are not organized well to communicate the customer. Recently the 6 months premium layout to pay five times rather than monthly(6 times). They are very selfish and greedy organization.
First accident doubled my premium, January, 2016
Been with GEICO for 5 years, perfect driving record. Then my wife had a small accident and our policy DOUBLED. In fact, the difference in our premium is greater than the damage that was caused.
Take home message: STAY AWAY FROM GEICO
Unethical practice, December, 2015
Geico is a thug. They have time to go through public record and send letters to home owners on students and other people who live in the home and send out stupid letters to home owners about adding them automatically into the existing policy home owner doesn't respond. Is Geico that stupid? Other smarter insurance company have the courtesy to call but not Geico. They don't even bother to check if the other people already have insurance or not and people have to wasted their time to prove that the other person already have insurance? Stupid, Stupid, Stupid!!!!!
Horrible customer service, November, 2015
When I tried to remove my adult daughter from my policy I was told I had to prove she no longer lived with me, so I had her fax her rental contract to Geico showing she lived in another city, then I was told that she had to show proof of her own insurance, but I kept explaining she doesn't own a car so why would she have insurance? They insisted the only way to take her off the plan was to sign an exclusion that she would not be covered at all if she ever drove either my husband or my car. It was so frustrating, I decided to look at other companies and immediately got a quote for better coverage with a $200 savings from what I was paying at Geico. I will NEVER use Geico again.
Geico enabled insurance fraud, October, 2015
My son in law got into an accident in Osceola County FL in February 2010, we were not in the car, a large van ran into our Saturn bumper on right side (passenger side) when he tried to circumvent a slower vehicle.
Osceola sheriff came, talked only to the other driver then came over and said claims should not be more than $1000. My family thought he was talking about our claims against the other driver.
Instead Osceola sheriff wrote in official report that it was our vehicle suddenly pulling out from left into traffic that hit the van. Official accident report diagram marked dent on Right Front instead of Right Back. To today (October 23, 2015) we have No Dents on Right Front bumper.
Geico disbursed $1600 claims to this van driver over our protests that Geico needed to come out and check for themselves and see where the damage was to our car. Geico refused, said must go according to sheriff's report.
I went to Osceola County sheriff's office and showed report and brought the car as evidence. The staffer who saw the physical evidences said report should be corrected and she will inform the sergeant in charge. Later that same day, we got call message from Sergeant "Levin" who said never to step in their office again and never call to question. Month later we were told there is no Sergeant "Levin" working there. To this date every time I look at that bumper damaged I hate Geico all over again!
worst customer services from Brittany Dixon, October, 2015
The customer service of Brittany Dixon is the
worst of my life. She is maid. She not listed the customer. She made me feel like descrimination.
Claims is horrible! , October, 2015
I have had GEICO auto insurance for 6 years, and I am now in my first claim with them and it is horrible. It is worse than being in the accident, which was not my fault. Of the 4 people I have had to be in communication with, only 1 was worth talking to and that was Colby Richardson. Due to the plethora of sloppy claims agents, I have moved onto another auto insurance company. They are cheap for a reason, because they handle they claims cheap and slow. It is like going to Walmart to process you auto insurance claim, they are that cheap in how they handle claims.
WASTE claim department ever seen, October, 2015
I was involved in crash for which I was not at fault. It was Friday evening and I decided to call GEICO the next day. But wait, GEICO claims are not based on evidence but when are you reporting about the claim (really?). The statement given by claim dept. "Third party contacted us first, that means you were at fault and did not provide us information first hand - so you are at fault (is it?)".
Do not waste your money in GEICO - they initially lure you with low cost then when you actually need them they either make their own decision without proper investigation or try to avoid your calls and/or emails.
Horrible, September, 2015
I became a geico customer after 15 years with Mercury due to lower payments. After just one accident 7 months in (after 8 years without an accident) they started raising my rates every few months until they tripped and i left. Then I found thousands of dissatisfied online. Guess I should have done more research. Geico are scam artists.
Geico- cheap but sly, September, 2015
Every time I tried to provide Geico insurance agent honest information, agents would use my information for my disadvantage and for their advantage! I got so fed up with that and left Geico. I did this twice and am NEVER going back.
Completely Not Worth Money, September, 2015
We were driving down the road and our wheel displaced from our truck. We were told by the shop that it should take 2 or 3 days to fix the problem. When Geico got involved, we were told it would take weeks. That's because they are looking for the same after market wheel that caused the issue. They want to recreate the issue! I called and spoke to.... brett employee number u713wx katlin employee number 181425 dan barley employee number 156583 No one could talk because it was after 5. I'd imagine that a multibillion dollar company could afford a 24hour rep that could fix issues. Nonetheless, I am not OK with the part that caused the problem being put back on my truck. I am not OK with not being able to talk to a single human that could fix the problem. At this point, I am going to contact an attorney if we can't find a solution! My truck should not take this long to fix. I was told by the shop it takes 2 or 3 days, but the insurance company would need to purchase 4 wheels. Well, purchase them or I am calling an attorney! Welcome to vacation with Geico! Because they are not willing to do that, we have to stay 180 miles away from home for weeks, not days! This company is a joke! They are not willing to take care of customers, they are not willing to help, and they are not worth your money! I will do everything I can as a Google news partner to spread the word!!!!
Highway Robbery, September, 2015
My girlfriend just showed me her auto insurance plan with Geico, that she's had for 3 plus years. I fell of my chair.... $300 a month for ONE 2010 Ford Focus !!! After we checked several other companies, we determined she was paying more than DOUBLE what other companies charge. When she called Geico, they said 'this what they charge'.
STAY AWAY FROM GEICO
Cancelled me without proper contact, September, 2015
Sent me a letter asking for my wife's license and to confirm residence. Phoned them immediately and thought everything was resolved. Next thing I knew I was cancelled without further notice. Called to reinstate and was asked to mail proof of residence and have no insurance until it reached them. I live in 2 states (like a snow bird) and was pressured into choosing the state where my policy costs literally doubled. Lots of insincere sweet talk, but they are bottom line - crooks.
poor treatment, September, 2015
The worse experience I have had with an insurance company. Feel like we are being harassed. Served our country for twenty three years and have never been through such treatment by any company
feedback on how GEICO handled not at fault acciden, August, 2015
I am writing to file a formal complaint against Jessica Baranek 520-258-0791 of GEICO who was my claims examiner and a commendation for Mariusz Ostrogorsk 520-730-1872 who was my damage adjuster. I was very dissatisfied by Jessica service. She was rude, pushy and inconsiderate. I asked her several time to communicate by phone only for urgent matters else use e mail yet she repeatedly disturbed me at work by calling on my cell for nonurgent matters. In contrast Mariusz respected my requests and communicated by e mail as requested. The accident was on 1-9-15; Jessica did not initiate contact till around 1-29-15 [claim handled by others in GEICO until then] and then insisted on conducting recorded phone interview within a few days even though I had already provided GEICO with a recorded deposition earlier. This had to be during my regular work hours which caused me great inconvenience and financial loss since I only get paid for the hours I work. Even worse, after the interview she said I was at least partly at fault even though the insurance company for the opposite party accepted full 100% responsibility and the police report given to GEICO clearly showed her to be incorrect. I waited this long to file this formal complaint as I wanted settlement from opposite insurance company completed for fear of retaliation by Jessica.
In contrast, Mariusz was always fair, considerate and helpful in a time that was very stressful for me since the other party was 100% at fault but I was injured in car accident. He was cooperative in accommodating my needs to the extent feasible. While the estimate he provided was not generous, it was reasonably fair. That is far more than can be said for Jessica.
WORST COMPANY EVER, July, 2015
THIS WAS THE WORST EXPERIANCE I EVER HAD WOULDN'T RECOMMEND GEICO FOR MY DOG 50 DAYS LATER FULL COVERAGE AND NO CAR. THEY HAVE THE WORST CUSTOMER SERVICE. THEY DON'T KNOW HOW TO DO ANYTHING BUT TAKE YOUR MONEY.. THINK TWICE BEFORE GEICO
ARE YOU A "RISK" ACCORDING TO GEICO???, July, 2015
Was looking for car insurance; LOVED GEICO 10 YEARS AGO!! Now... not only did the insurance agent flat out lie about who does and doesn't need to be placed on my policy (obviously up-selling) but apparently GEICO has now decided that they are only going to insure NO RISK DRIVERS, as if anyone knows what that means. As soon as the agent labeled me a DRIVER AT RISK, HE HUNG UP ON ME! If I wasn't offended yet, I was by that point. I have had one ticket, my entire life over 5 years ago; and never been in an accident or needed to file a claim. MODEL CITIZEN HERE. They told me to "call again in 6 months" when I was less of a "risk". I called progressive; and guess what? Got a bang up deal on 2 vehicles and even added renters insurance at $9 a month! Who could pass that up, right? If you are looking for an insurance company that will stand by your side during the bad and good times, PROGRESSIVE is your place! Also, notice that GEICO closed their Google+ page, because people were starting to leave 1 star reviews; just an observation. Looks like an employee typed in ONE 5 star review, the same date the Google+ page was shutdown. It is now listed as "permanently out of business" when it should be listed as "we just don't want you to know that people hate our company and why by reading our awful reviews" For those of you that are thrilled with the company, good for you, I was there once myself, but apparently a ticket 5 years ago makes me a "risk" and they refuse to insure me; btw, the ticket was for going 5 miles over the speed limit; FIVE MILES! I would have fought it, but I had just moved to a different state, so, I just sent them the payment. At this point, I'm glad I got the ticket; we don't live in a perfect world, and companies that act like your friend (LIKE PROGRESSIVE) beats companies that act like you're just a dollar sign.
Hung up on. Switching today, June, 2015
Hung up on. No manager available. Nothing they can do. Everything was my fault according to them. I am switching immediately. Will never go back.
worst company ever !, April, 2015
After 5+ years with company get a notice in the mail stating there not covering me no more due to the fact my ex wife had a suspended license called and explained i was not with wife no more and stated sorry you are a risk and no longer want your buissniss ! I will be sure to tell freinds and family what a joke they are !
Homsite, October, 2014
Homesite was the insurance co. GEICO assigned me.They are a good co. but if you live in ok. they charge 2% of your total coverage for a deductible on wind and hail.Forgot to tell me that until Ihad a claim.No it wasn't on my policy, had 500 dollar. A supplement I never received.
SATISFACTION, October, 2014
As an active duty Air Force Sergeant, GEICO offered the flexibility and service needed for a military man constantly moving
Great company. No claims yet but I have faith that GEICO will handle professionally.
Coverage , August, 2013
coverage not great when needed
Third year with no claims & had a $700 increase in premiums
renewal, April, 2013
They decided not to renew us because said we were a hurricane issue.
AMRICAN SECURITY, March, 2013
MY AUTO INSURANCE SAID I WOULD SAVE BY INSURING MY HOME WITH ASI. bUT PREMIUMS HAVE INCREASED ALTHOUGH I HAD ZERO CLAIMS
they are not covering homes in fl.
Geico, January, 2013
Good ins but getting expensive
new, March, 2012
just changed companies. have had insurance from them for two months but so far have no prombles.
good, January, 2012
good enough for me, but i want to change to other company if they can give me less price, better service , and more convenient billing
Owner, January, 2012
I'm not sure if I'm receiving the best price overall for my car insurance. I don't have a personal agent. Not sure how to file a claim should I have one.
Always nice and have answers to your questions..
New Home, March, 2015
We are closing on a new home and have had geico home insurance. We would like to get the best price & coverage and compare rates to our geico home insurance quote.
I recently sold my home and no longer needed insurance.
cheapest renter insurance, April, 2013
I would like the cheapest quote possible for zip 33511
Why so many insures?, January, 2012
According to laws of the States, many things must be insured. I know it is reasonable. But, believe me, it is too many for most normal people. There are car insurance, house insurance, phone insurance, health insurance, etc. Why do not some companies provide an integrated insurance for most of these things and try to reduce the cost of the people. I always wonder there must be a win-win policy for both the people and the companies. Unfortunately, nobody cares about so despite many useless complaints.
Just checking options. Usually Geico is the cheapest.
Good, December, 2015
Trying to find cheaper policy.
Excellent company. Concerned with price increases., November, 2015
Been a long time customer. Left when I checked out prices. I was substantially over what I should have been charged. Left them for a year. Came back with an appreciable discount.
Can't find cheaper price., October, 2015
Satisfaction for repairs, cost, and overall service is good. They have me a car rental ready if I breakdown or have an accident.
It is a good company., October, 2015
It is a good company I just can't afford it any more.
Excellent throughout several claims, October, 2015
This company has treated me right on several occasions! My 2006 Toyota Prius was totaled - - - probably could have been repaired, but would never have been the same. They cut me a check for full market value. Medical payment procedure was prompt and fair. In other ding and dent instances, always stood behind me, even gave me some pointers on how to get things covered with no rate increase. <3
Satisfied, September, 2015
good, August, 2015
excellent customer service and good billing options
have been told about their services - example - auto break down service , no upfront cost
policy holder, August, 2015
Today Monday August 17th Called GEICO so worried about my windshield needing replaced ! The lady I talked to was so helpful took care of everything! I thank her so much wish I could remember her name , as all GEICO reprsentives, the best! I have been with GEICO Manny years thankyou for being the best, and their represenitives !
good, August, 2015
The best we ever had., July, 2015
We had State Farm but they kept raising their prices the longer we were with them. We shopped around and found that GEICO gave us the coverage we needed at a price we could afford.
We have relocated to Florida from California and need to check rates with several companies
Easy , July, 2015
Easy to use and deal with
Excellent customer service, May, 2015
Agent treated me with great understanding and courtesy and was perfectly willing to handle my request for quotation in a manner I found appropriate.
insurance, July, 2013
good survey. although very lengthy and would prefer, in the future shorter ones. Geico has been a good insurance company,
buying home, April, 2013
we are buying a home and need a ins qoute for our closeing and we are looking for the best rates
home owner insurance , April, 2013
iam doing renewal home owner insurance to see who will the cheapest and what are my opition compared to cost of what i have now
not bad yet, January, 2012
i have not seen any thing that i can call wrong; so far this is the only and only enexpancfe plan i have come acrsse so...if ther is will still be open to change my copany anytime...thank you very much for asking but some time we may not have 20 words to say same thing that can just be saied in two words.
GEICO THE BEST, January, 2012
I THINK GEICO IS THE BEST THERE IS,WHEN IT COMES
TO FAST FRENDLY SERVICE.VERY HELPFUL IN PLOYICE
CHANGES AND ADD ONS
Got hit by one of their policy holders, May, 2016
I got hit by one of their policy holders. They assumed responsibility, but now they are asking me to fill out a bunch of paperwork because I went to the doctor for neck strain and a concussion. I feel like they are calling me a liar when I've tried to be nice to them. They said they were going to offer me a settlement of $250, which seemed shady, then they never sent the paperwork. I got a quote from them many years ago, their rate was by far the worst. I don't understand why anyone would want to work with them. They are slimy.
dumb claim reps, April, 2016
two weeks after accident still waiting for a rental car claim to be processed, but their stupid, rude bitches hired as reps are too dumb and morons to take care of it. worst car insurance company in texas. why state board of insurance allows them to work in this state is beyond me.
Worst Customer Service Ever!!!!, April, 2016
I can Not Believe this Company Complete joke Get lost with your Lizard and go sell insurance in Africa where your lizard lives WORST EXPERIENCE EVER!!!!!!!!!
Never Going With Geico Again , April, 2016
I Spoke with a live Representative because i lost my job and made a 50 dollar payment the representative i spoke with said they will send out a cancellation within 10 days and if my payment was made before the end of the month i would be fine, LIE, LIE, LIE with them its all about how much money they can get from you. after speaking to a so called manager he says the insurance was cancelled on the 22nd witch was less than 1 week ago and i was ready to pay my balance but instead of him considering what i recorded from his rep and misleading me he responded that they will no longer cover me and its best i find another insurance company and bammmm! all set found a better price and nicer reps this GEICO IS A LIZARD SUCK IN ALL THEY CAN FROM YOU Worst company i have ever delt with in 10 years they are a joke. GEICO IS A RIP OFF AND THEY GO BACK 7 YEARS IN RECORD RIPPPPP OFFFF!!!!!
Great:)Freindly professional people..., April, 2016
I was on the phone with John ,a Freindly voice and professional attitude goes a long way with me. John answered all my questions and was very helpful:)I wished I would have gotten his last name he was on the phone for customer service ???My name is Holly Pirkle I just wanted to say "Thankyou" customer service it seems these days has gone the way of the DoDo bird extinct.When you come across someone that does there job and isn't rude it's a breathe of fresh air!:)"Thankyou John",at customer service,EXCELLENT SERVICE!!!:)
I can't afford the rates
Cancelled Policy With NO Notice, April, 2016
An online Geico representative cancelled my auto insurance policy after I emailed them threatening to move to another company after they raised my insurance an additional $78 a month! The only contact from Geico was an email indicating that my insurance was cancelled the following day at midnight. If I had not checked my email I would have been driving without insurance!! I do not know the current laws that regulate automobile insurance companys but I'm pretty sure they left themselves open for a law suit if I had gotten into an accident. I hired Geico as my insurance company over 15 years ago. Geico you are fired! I will give my money to a company that does not cancel insurance without any notification. This left me and my family at considerable risk. Any company that operates under this kinda of business ethics should be not be allowed in the industry.
Geico is a lazy crook, March, 2016
GEICO is TERRIBLE!!! You want to know how they can charge lower rates? They don't do anything when you file a claim against them. They make a few phone calls (without leaving messages) to their client who hit you, and then say they can't get a hold of them so your policy has to pay for it. It's great to save a few bucks each month in insurance, but when you actually need them they don't do anything. SUCH A JOKE!!!
Extremely displeased by the conduct of Geico Claim, March, 2016
I was hit by a Geico customer and was directed to a claims facility for a Geico estimate. During the estimate, I was told the discrepancy of the estimate from the shop I preferred and the Geico estimate would be worked out and I wouldn’t have to pay out of pocket. That was not the case and now I have to pay for an accident that wasn’t caused by me. I guess this proves you get what you pay for. I would rethink the using Geico if this is how they treat people with claims against their customers.
Horrible customer service, March, 2016
I got the below response in the email from Geico.
March 24, 2016
Per our previous conversation, the damages to your vehicle have been reviewed.
Based on the damages presented, the damages are consistent with another vehicle opening it's door into the passenger side of your Car.
Per you Family Auto Policy, a collision loss is defined as a loss caused by upset of the covered auto or its collision with another object, including an attached
vehicle. It is clear that another objected collided with your vehicle per the damages observed.
Therefore, this claim would be categorized as a collision loss.
Well if the damage was due to another vehicle opening its door into the passenger side of my car, it would be small dent and not the dent of the size of the shoe. You are just harassing your customer and your customer service is horrible. You are making false statements when i am reporting the claim and then your adjuster reads those flase statements and inspects the vehicle. Terrible way of doing business and robbing the customers.
Claim reported incorrectly by Adjuster, March, 2016
Someone vandalized my car and I called Geico claims to report the incident. The person on the other side of the phone made a note in the system that it was hit by the door of another car. I told him that it wasn't hit by another door and I don't know what happened as I wasn't present when the incident took place. He didn't bother to change the statement and marked it as collision damage instead of comprehensive damage just because I have a $500 deductible on collision damage and $0 deductible on comprehensive damage. When I argued with him, he said the adjuster will make that determination. So I took an appointment for car inspection the next day with the adjuster and the adjuster just looked at the notes and told me that it looks like it was hit by another door and would be collision damage. After arguing with him for couple of minutes, he changed his story and told me that it was hit by a white car while it was backing up and it has left some paint on my car. I told him it was not paint and dust and he said it was still hit by another car. So the adjuster has no knowledge of what he was talking about and went forward with the collision damage as he knew I had a $500 deductible. I reached out to his supervisor and manager and they asked me to come for the inspection for second time. They repeated the same thing that it was hit by another door or car or an object and would be considered as collision damage. They were not sure what happened and just assumed it was a collision damage so they can get the money out of my pocket. The damage looks like someone kicked the door and vandalized my vehicle. I have been with Geico for over 2 and half years and that's how they treat their valuable customer. I am so disappointed with Geico. I want to get my car fixed and have been waiting for them to update the claim but they keep repeating their story. Extremely disappointed with their service.
they are a great company but ins keeps going up and i can put on my car is liability right now.
Poor Coverage and CS, February, 2016
I will no longer be with Geico. I have only been with them out of loyalty since college but I have not been satisfied with them in years and this last issue crossed the line and they have lost my loyalty for good. Poor deals, poor Customer Service, Wait for help too long
Never made a claim but cost keeps increasing
Claim RAPE, February, 2016
Hit by one of their policy holders. Have 3 estimates which they would not accept. Have me estimate from their guy for less than half of the others. Ass Raped by this shot company. Going to court. Tell everyone.
CLAIM SETTLE RIP OFF, February, 2016
LOW BALL BS settlement for fault of one of their drivers. will NEVER consider buying from this SCAM outfit. RUN LIKE HELL!!!
Prompt and hassle free claim handling, February, 2016
had an at-fault claim recently. geico handled it promptly and without hassle and even paid for rental car to injured party while their vehicle was being repaired (which I didn't necessarily expect).
given that I went with them primarily for low rates (liability only) and didn't expect top service and almost kinda expected hassle around claims, I'm pleasantly surprised and happy to recommend them.
Talk abut quote run around.!, January, 2016
Online quote ..3 different quotes. Talked to a rep. One day and got a totally different quote and called the very next day with an even different quote. Each quote was higher than the first. I call BS!!! If this is how they do business. ..Im not even signing up!
Great company. Very satisfied., January, 2016
Recently moved to Florida from Ohio. Just got my auto insurance renewal online. I was shocked to see that the rate had nearly doubled. I live in a gated development, keep the vehicle in a locked garage, have not had an accident in 38 years, no traffic citations in over thirty years.. What??????
Geico will give your social away!, January, 2016
No claims in two years. Geico gave away my Social Security number other companies were accessing my credit . when I complained to the Better Business Bureau The next day they raise my rates 30%
Where to start..., December, 2015
I am NOT a Geico customer. Nor will I ever be. I have attempted to file a claim against a Geico policy holder since September 2015. It's the end of December, and Geico is stating that they cannot get their policyholder to respond to their inquiries, that they will deny my claim. So, they collect premiums from their policyholder, that damaged my vehicle, and when said policyholder decides to evade their attempts of contact, it becomes my fault to fix my vehicle myself....mmmmm??
Price higher, October, 2015
Geico would up the price without notifying you, September, 2015
After I got a traffic citation, I called Geico to ask for help. The customer service person said sorry and told me to go get it removed from my record by going to traffic school. I got the citation removed right away. The next thing I noticed on my next insurance bill was that they upped my insurance WITHOUT notifying me and even though the citation was no longer on the record. I feel like Geico is always trying to get your money, but not trying to help you. I don't trust Geico.
good company, September, 2015
good company rates on vechicles
better than before?, August, 2015
i am a student
i work full time
i need cheap, affordable yet safe car insurance that is also safe.
This company is a ripoff., July, 2015
I have been waiting 3 months for an adjuster to look at a small chip on the front of the car, which occurred when I pulled into a parking space. They refuse to schedule an appointment at the auto body shop that is closest, wanting me to drive way across town. Meanwhile, my rates have gone up, even though I am supposed to have accident forgiveness. So I can't get my car fixed but am stuck paying money every month. Geico is nothing but a huge scam.
seeking options to reduce insurance cost
Their prices were great
good service so far, July, 2015
I am very happy with Geico at the moment. I would suggest them to others and if I dont find a better deal I will stick with them.
Great Customer service , June, 2015
I have car insurance with geico. Customer service was very informative. Answered a lot of questions that I had asked. Was reassuring.
Best prices, June, 2015
no problems with Geico...great prices
Excellent and reliable company, June, 2015
Customer service representatives and agents are very professional, knowledgeable, and quick in responding to calls / inquiries. Courteous and pleasant. Were very willing to assist me to resolve and satisfy my question.
acceptable coverage with good cost., May, 2015
I am not unhappy with this provider, but am always interested in other quality carriers with less cost.
My Policy, April, 2015
I sure have had good service with Geico and I find it uncertain that I could find a cheaper policy.
The best in the market, April, 2015
Great service every time I have needed it. Direct (personal -not automated) phone/email contact with agency general manager
Need to lower cost, March, 2015
need to lower costs do to too many accidents
satisfaction, March, 2015
Geico was the only company that would take me because I had a bad driving record. I would recommend them to everybody
Good Coverage, March, 2015
Geicoinsurance less than previous insurer
N/A, March, 2015
customer service, January, 2015
All in all, I am satisfied with Geico insurance company. I have two vehicles insured with Geico. Need lower rental insurance quotes.
Geico, September, 2014
ccc, July, 2014
Time to renewal
Home Owners Policy, April, 2014
I am seeking other quotes because GEICO insurance agent quoted me a premium so high that I would not consider using them for my next home owners policy although I used them for my primary home, my vehicles and several rental properties.
Assistance from agent., January, 2014
I didn't like assistance from agent Shari of GEICO company. I called to her in the morning to ask her to provide me just a simple information, and I didn't not ask her to change my auto insurance policy. Instead of helping me, she changed my car insurance policy without my permission and send me a new big bill by email. It took for me the entire day to solve this problem and gave me a lot of headache and stress. I finally solved this problem by 5.30pm. Other agents seem like professional good agents and tried to help me.
comparing companies, January, 2014
Would like to get other estimates haven't checked on others in a long time maybe time for a change.
Looking for other insurance comp. better quotes, January, 2014
I am not dis satisfied with my present comp. i just feel i need to get other quotes maybe it's time to change
Easy to work with!!, November, 2013
I always have a good experience when I call customer service.
The customer service is outstanding.
Excellent, October, 2013
Program Spcialist, September, 2013
Review, July, 2013
Excellent Service, Reliable and trustworthy. Searched for best rates.
geico, July, 2013
verry good place cheap works with you. no hassel. friendly employees,great prices. easy to contact, and easy to pay
satisfied, May, 2013
I have not filed a claim with Geico so I don't know how well they handle their business.
Incentives to rate, April, 2013
Geico has kept their word with me, they said they will lower my bill, they said we will stick with you, they said if you are not sure of what you want done, call us and we will help, so far they have kept their word.
changed car insurance,have life insurance with West Coast Insurance.
Company went out of business, April, 2013
My regular insurance company went out of business that were a part of GEICO. Looking for a new company
Good company, April, 2013
Planning to maintain insurance with this company
reason for choosing company, February, 2013
chose this company because i had auto insurance with them
GEICO Service, February, 2013
Excellent service and very professional, never had issue with car or home owners
General, January, 2013
Had auto fire they handled it asto be expected and no complaints good communication through out claim. I would reccomend to friends
Great Company!, January, 2013
GEICO staff are always friendly and helpful. I had one claim; it was paid on-the-spot. Rates are the lowest I can find. Since I am a full-time RV'er, I must have a company which understand those of us who are retired and travel in our RV's full-time. GEICO does, and offers (at no additional cost) several enhancements to the RV coverage which are similar to home-owner's coverage.
I love my GEICO!
great, December, 2012
new home insurance
franks, September, 2012
the company went up on the price after I received the policy
Under Insured with GEICO, September, 2012
I had no problem with GEICO other than the fact that the company would never allow me to cover the house at a high enough value. I was always under insured.
<3, August, 2012
I love Geico- they are always SUPER friendly and helpful.
Good...., August, 2012
I am happy with Geico auto insurance. Was easy to switch from previous company and my payments for the same coverage is $20 cheaper! Im a happy girl!
my insurance, August, 2012
Geico is a good insurance company to join. They are always there to answer questions and have great discounts and savings.
happy with my insurance company, August, 2012
Geico is an excellent company. I would most defiantly continuse my service with them. They have provided me with top quality service in every area and it is affordable.
geico rating, July, 2012
geico is a great company. The cost just keeps going up and up and Im trying to save.
happy clint, April, 2012
I have been with Gieco for many years and have been very happy with them. Their price is great and they have great customer survice
Wonderful, March, 2012
The customer service GEICO provides is absolutely wonderful. They are always friendly and helpful in finding me ways to save money.
Good Solid policies, March, 2012
I have not had any problems with Geico insurance. The rates are fair and the customer service is good. i would recommend
I like Geico, March, 2012
Easy to set up and the cost is lower or competitive for comparable policies. Easy billing and customer service is good.
Bad things happen to good people, March, 2012
Thank you for being there when my car got shot up. You made sure that my family and myself was safe and also made sure that I got back and forth to work . Thank you so much!!!!!
geico, March, 2012
Geico has handled our claim in a timely and sympathetic manner. Helping to ease the stress of a difficult manner.
suprised !!!!!, March, 2012
I was very suprised at the quote that I received. It was hundreds of dollars lower than thar other companies.
SATIFACTION OF SERVICE, January, 2012
I HAVE BEEN VERY SASTIFIED WITH THE SERVICE THAT GIECO HAS GIVEN US SO FAR.wE HAVE NOT HAD ANY PROBLEMS WITH THEM AND WILL CONTINUE WITH THEM FOR A LONG TIME.
Super Service, January, 2012
I have been with my company for more than 25 years. They have always came through when needed. I also recommend my children and friends to my company. Thus far, all are satisfied.
car insurance, January, 2012
i chose gieco insurance because the price was low and they handled a claim by another policy holder fast and friendly.