First United American Insurance Review & Ratings (2024)

First United American Insurance is a regional insurance company that primarily provides car insurance coverage in the southeastern United States. They offer a range of coverage options, including liability, collision, and comprehensive insurance, as well as several discounts that can help you save money on your policy.

While the company’s coverage options and pricing may vary depending on your specific location and driving history, many customers have praised First United American Insurance for their competitive pricing, excellent customer service, and convenient online tools. However, some customers have reported issues with the claims process and limited coverage options.

If you live in Alabama, Georgia, Mississippi, or South Carolina and are interested in purchasing car insurance from First United American Insurance, you can visit their website to learn more about their coverage options and get a quote online.

By reviewing customer reviews and conducting your research, you can make an informed decision about whether First United American Insurance is the right provider for your needs and budget.

What You Should Know About First United American Insurance

Welcome to our comprehensive guide on First United American Insurance and the key topics surrounding this reputable insurance provider. In this article, we delve into First United American Insurance reviews, ratings, coverage options, pricing, and customer experiences. If you’re in search of reliable and affordable insurance coverage, you’ve come to the right place.

Interesting Attributes of First United American Insurance:

• First United American Insurance offers a range of products and services, including liability, collision, and comprehensive coverage.
• Customers in a variety of states can take advantage of different types of discounts, including safe driver and multiple car discounts.
• The company has a reputation for offering competitive prices and excellent customer service.

To ensure you make an informed decision, we encourage you to enter your ZIP code and compare rates from the best insurance providers in your area. Safeguard your assets and secure the peace of mind you deserve with First United American Insurance.

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First United American Insurance History and Mission

First United American Insurance was founded in 1967 in New York with the mission to provide high-quality insurance products and services to its customers. The company started with a focus on life insurance and has since expanded its offerings to include other types of insurance, including car insurance.

The company’s mission is to provide comprehensive coverage that meets their customers’ needs at a price they can afford. They strive to provide excellent customer service, with a focus on helping their customers understand their policies and making sure they have the coverage they need to protect themselves and their assets.

Over the years, First United American Insurance has grown and expanded its reach, now offering coverage in multiple states across the US. Despite their growth, the company remains committed to theiritsseveral mission of providing high-quality insurance coverage at an affordable price.

First United American Insurance Coverage Options

First United American Insurance offers a range of car insurance coverage options to meet the needs of their customers. Here are some of the main types of coverage that they offer:

• Liability coverage: Liability coverage is required by law in most states and protects if you’re found responsible for an accident that causes injury or damage to someone else’s property. This coverage includes both bodily injury liability and property damage liability.
• Collision coverage: Collision coverage is designed to protect your vehicle in the event of an accident, regardless of who’s at fault. This coverage will pay for damages to your car, up to the policy limit, minus your deductible.
• Comprehensive coverage: Comprehensive coverage protects against non-collision events, such as theft, vandalism, or natural disasters. This coverage also includes coverage for damage caused by hitting an animal, such as a deer or moose.
• Personal injury protection (PIP): PIP coverage provides coverage for medical expenses and lost wages if you or your passengers are injured in an accident. This coverage is often required in “no-fault” states.
• Uninsured/underinsured motorist coverage: This coverage protects you if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover the damages.
• Roadside assistance: First United American Insurance offers optional roadside assistance coverage, which can provide help if you get a flat tire, run out of gas, or need a tow.

The specific types of coverage available and the coverage limits will vary depending on your location and the policy options that you choose.

States Where First United American Insurance Is Available

First United American Insurance is a regional insurance company that primarily operates in the southeastern United States. As of 2021, they offer car insurance in the following states:

• Alabama
• Georgia
• Mississippi
• South Carolina

If you live in one of these states, you may be able to purchase car insurance from First United American Insurance. However, keep in mind that their coverage options and pricing may vary depending on your specific location and driving history.

If you’re interested in finding out if First United American Insurance provides car insurance coverage in your state, here are the steps you can follow:

• You can start by visiting the First United American Insurance website.
• Once you’re on the website, navigate to the car insurance section to learn more about their coverage options and discounts.
• On the car insurance section of the website, you should be able to find a list of the states where First United American Insurance provides coverage. The list may be located on the main page or in a frequently asked questions section.
• If you can’t find a list of states on the website, you can contact the First United American Insurance customer service team for more information. They should be able to tell you if they provide coverage in your state and answer any questions you may have about their policies and pricing.

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First United American Insurance Rates Breakdown

The cost of car insurance from First United American Insurance will depend on a number of factors, including your age, driving record, location, and the type of coverage you choose. Generally, some of the main factors that can impact the cost of car insurance include:

• Age: Younger drivers typically pay more for car insurance than older drivers, as they’re considered higher risk.
• Driving record: Your driving record can have a significant impact on your car insurance rates. If you have a history of accidents or traffic violations, you may pay more for insurance.
• Location: The state and city that you live in can impact your insurance rates, as some areas have higher rates of accidents or vehicle thefts.
• Type of car: The make and model of your vehicle can impact your insurance rates, as more expensive or high-performance cars may be more expensive to insure.
• Coverage amount: The more coverage you have, the more you can expect to pay for your car insurance.

While it’s difficult to provide an exact cost estimate for car insurance from First United American Insurance, their rates are generally competitive with other insurance companies.

First United American Insurance Discounts Available

First United American Insurance offers a range of discounts that can help customers save on their car insurance premiums. Here are some of the most common discounts that are available:

• Safe driver discount: If you have a clean driving record with no accidents or violations, you may qualify for a safe driver discount.
• Multi-car discount: If you insure more than one car with First United American Insurance, you may qualify for a multi-car discount.
• Good student discount: If you’re a student with good grades, you may be eligible for a discount on your car insurance premiums.
• Low mileage discount: If you don’t drive your car very much, you may qualify for a low mileage discount.
• Anti-theft device discount: If your car is equipped with an anti-theft device, you may be eligible for a discount on your insurance premiums.
• Bundling discount: If you have other insurance policies with First United American Insurance, such as homeowners or life insurance, you may qualify for a bundling discount.

A Detailed Look at First United American Insurance Claims Process

Ease of Filing a Claim

First United American Insurance offers multiple convenient methods for filing claims. Customers can submit claims through their online portal, over the phone, or via their mobile app. This flexibility ensures that policyholders can choose the method that best suits their needs and preferences, making the claims process more accessible and user-friendly.

Average Claim Processing Time

The average claim processing time with First United American Insurance is an essential factor to consider for policyholders. While specific processing times may vary depending on the nature and complexity of the claim, First United American Insurance strives to expedite the process to provide timely assistance to its customers.

Customer Feedback on Claim Resolutions and Payouts

To gauge the effectiveness of First United American Insurance’s claims process, it’s crucial to review customer feedback on claim resolutions and payouts. Understanding how the company handles claims and the satisfaction of policyholders with the outcomes can provide valuable insights into its reliability and customer service.

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Unveiling First United American Insurance Digital and Technological Advancements

Mobile App Features and Functionality

First United American Insurance offers a mobile app that provides policyholders with a range of features and functionalities for managing their insurance policies. The app allows users to view policy details, make payments, file claims, and access essential information on the go. Evaluating the app’s user-friendliness and capabilities is essential for customers seeking convenience in their insurance management.

Online Account Management Capabilities

In addition to their mobile app, First United American Insurance offers robust online account management capabilities. Policyholders can access their accounts through the company’s website, where they can review policy information, update personal details, and make payments.

Evaluating the ease of use and comprehensiveness of these online account management tools is crucial for customers who prefer digital access to their policy information.

Digital Tools and Resources

First United American Insurance provides various digital tools and resources to assist policyholders in understanding their coverage and making informed decisions. These resources may include educational articles, insurance calculators, and FAQs. Assessing the availability and usefulness of these digital tools can help customers navigate their insurance needs more effectively in the digital age.

How First United American Insurance Ranks Among Providers

In the competitive landscape of the insurance industry, First United American Insurance faces several key competitors, each vying for market share and striving to meet the diverse needs of customers. Below, we explore some of the main competitors of First United American Insurance, shedding light on their offerings, strengths, and areas where they distinguish themselves.

• State Farm Insurance: State Farm is a giant in the insurance industry, offering a broad spectrum of coverage options, including auto, home, and life insurance. With a vast network of agents and a longstanding reputation, State Farm is known for its extensive customer base and comprehensive policies.
• Geico: Geico, or the Government Employees Insurance Company, is renowned for its direct-to-consumer model and emphasis on competitive pricing. They are known for innovative marketing campaigns and a user-friendly online experience.
• Progressive Insurance: Progressive is recognized for its commitment to innovation, including the introduction of usage-based insurance and a strong online presence. They provide a range of insurance products, with a focus on making the process easy for customers.
• Allstate Insurance: Allstate is a well-established insurance company offering various coverage options, including auto, home, and life insurance. They emphasize personalized service through a network of local agents and have a reputation for reliability.

While First United American Insurance competes in a dynamic market, understanding the offerings and strengths of key competitors can assist consumers in making informed decisions about their insurance needs. Each competitor brings a unique blend of services and features, catering to a diverse range of preferences and priorities.

First United American Insurance Customer Reviews

Customer reviews can provide valuable insights into the quality of an insurance company’s products and services. Here’s an overview of what customers are saying about First United American Insurance:

Strengths:

• Competitive pricing: Many customers have noted that First United American Insurance offers competitive pricing for their car insurance coverage.
• Excellent customer service: Customers have praised the company’s customer service team for being knowledgeable, responsive, and helpful.
• Convenient online tools: First United American Insurance offers a range of online tools, including a quote generator and customer portal, that make it easy to manage your policy and get support.

Weaknesses:

• Limited coverage options: Some customers have reported that the company’s coverage options are somewhat limited compared to other insurance providers.
• Slow claims processing: A few customers have mentioned that the claims process can be slow and cumbersome, with some claims taking several weeks to process and resolve.
• Some communication issues: A handful of customers have reported difficulties communicating with the company’s customer service team, with some phone calls and emails going unanswered.

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