Acceptance Insurance Reviews

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    Insurance coverage is a necessity to manage a variety of accident and non-accident scenarios, including car crashes, natural disasters and burglaries. Since these types of serious life events can have significant emotional, physical and/or financial impacts on people, it is important that an insurance carrier works quickly and efficiently to restore balance and peace of mind. Acceptance Insurance is one of those companies. Based out of Nashville, TN, Acceptance Insurance provides a wide selection of personal vehicle, property and health insurance plans and underwriting services within the United States.

    Financial Ratings

    A.M. Best:B

    Company Information

    3813 Green Hills Village Drive
    Nashville, TN 37215
    (615) 844-2800
    (615) 844-2806 (Fax)

    Last Updated: 2019-11-06

    Company Reviews (2)

  • 2 of 2 people found the following review helpful.

    They Should be Ashamed of themselves, July, 2018

    Guy Sideswiped me and was at fault(he had Acceptance another crap insurance company) and The General refused to pay for my vehicle claiming that I didn't have enough coverage..smdh. I got in touch with Acceptance being that their client was at fault..they constantly gave the runaround that the guy was covered then he wasn't covered under them! ALL THESE INSURANCE COMPANIES ARE TOTAL LIARS AND THIEVES! WE NEED A CLASS ACTION LAWSUIT AGAINST THEM ALL!


    • Car Insurance
    • Anniston, AL
    • Male
    • Customer for Less than 6 Months
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  • 0 of 0 people found the following review helpful.

    Excellent Customer Service, November, 2019

    I went to a competitor and the customer service along with the premiums were way to high and not satisfactory.

    Acceptance was very efficient and cost was excellent. Erika that helped me was exceptional at the 1960 kuykendahl location. I was very pleased with my premium and the customer service. I would highly recommend acceptance insurance.

    • Car Insurance
    • Spring, TX
    • 57 Year Old Female
    • Customer for Less than 6 Months
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More About Acceptance Insurance

A Company Within Reach

Acceptance Insurance, under the fully licensed Acceptance Insurance, Insurance Plus and Yale Insurance brand names, offers its products and services to millions of people across 13 states: AL, FL, GA, IL, IN, MO, MS, OH, PA, SC, TN, TX and VA. Within 12 of these states, residents enjoy access to over 350 retail locations where they can speak face-to-face with agents and representatives. Acceptance Insurance also makes certain that its customers can reach the company every day of the week for free, no-obligation quotes and customer service via convenient toll-free phone numbers and online tools. Additionally, customers have the ability to pay their bills online at any time, and they can reach claims agents Monday through Saturday.

The Products People Need

Vehicle Products

Acceptance Insurance believes in providing inexpensive, high coverage insurance products. Its standard auto insurance plans include basic liability, comprehensive collision and uninsured/underinsured motorist options. Acceptance Insurance also recognizes that certain auto insurance plans are mandatory in many states and offers the coverage that people in those states need, such as Ohio's Financial Responsibility Bond card and Uninsured/Underinsured plans required in Illinois, Missouri and South Carolina. Lastly, Acceptance Insurance also plans for teenagers, seniors, bad credit and high risk drivers. And, it carries an SR22 plan for high risk drivers that have previously driven without insurance and a Non-Owner plan for licensed drivers who do not own vehicles but drive now and then.

Automobile drivers are not the only ones that can benefit from plans offered by Acceptance Insurance. Motorcycle drivers can enjoy basic liability and comprehensive collision coverage. Under comprehensive collision, motorcycle drivers have complete protection for claims involving fire, theft, vandalism, safety apparel and after-market parts. Motorcycle drivers can also request extras, such as roadside assistance, uninsured/underinsured accident and medical payment options.

Standalone Products

Acceptance Insurance understands that even the best insurance plans do not fit every person's life or situation. In fact, its slogan is "You. Your Terms. Accepted."

Acceptance Insurance offers several standalone products to supplement its vehicle plans and additional products to fit people's home and medical needs. Its standalone 24/7 Roadside Assistance plan includes coverage for emergency fluids, jump starts, flat tires, lockouts and tows. Its Medical Payments plan covers medical expenses incurred by drivers and their passengers after an accident regardless of fault.

Many people do not receive enough medical coverage through their health insurance. Acceptance Insurance provides up to $125 per day coverage for policyholders that have to stay in the hospital for any reason through its Hospital Indemnity plan. It also pays out up to $1,000 for excess medical payments and up to $10,000 for accidental dismemberment and death.

Apartment and home renters can also find inexpensive rental insurance through Acceptance Insurance. The Renters Insurance plan covers personal belongings damaged or destroyed in various scenarios, such as natural disasters, fires and burglaries. It also pays up to $500 toward the medical expenses of guests injured on a property.

A Budget-Friendly Company

Acceptance Insurance respects that its customer need affordable plans and delivers services that focus on providing customer value. It offers several standard/non-standard discounts on top of lower-than-average policy premiums, including discounts for drivers that are safety course certified and drivers that have clear driving histories. Military personnel also receive discounts for their brave service to their country.