Farmers Signal Review: Pros, Cons, & Alternatives (2024)

Farmers Insurance telematics program is called Signal. The Farmers driving app offers a 5% discount at sign-up and savings of up to 30% for following safe driving practices. Our Farmers Signal review features the pros and cons of the Signal app, what the Signal app tracks, and other possible discounts from it.

UPDATED: Nov 4, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Nov 4, 2024

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 4, 2024Fact Checked
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Farmers Signal

Average Monthly Rate For Good Drivers

$139

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Farmers Signal program offers personalized discounts based on safe driving habits.
  • Multiple convenient options for filing insurance claims, including through the mobile app.
  • Efficient claim processing aimed at providing timely assistance to policyholders.
  • Robust mobile app with features for claim filing, policy management, and tracking driving behavior.
  • Online account management capabilities for reviewing policy details, making payments, and updates.

Cons

  • Potential privacy concerns related to telematics tracking of driving behavior and location data.
  • Discounts may not be as significant as with some other insurance providers.
  • Mixed customer feedback on claim resolutions and payouts.
  • The uniqueness of Farmers Signal discounts makes it challenging to provide average quotes or rates.

With Farmers Signal, you can save 5% for signing up, up to 15% each time your policy renews, and even qualify for cashback, depending on your driving score, which is calculated based on the data collected on your regular driving habits.

To learn more about Farmers as an insurance company, take some time to read our Farmers auto insurance review and Farmers car insurance discounts.

After you’ve read our Farmers Signal review as part of our Farmers insurance review, including seeing the Signal app pros and cons, use your ZIP code in the free tool on this page to start getting quotes for auto insurance from companies in your area today.

What You Should Know About Farmers Insurance Group

What is Farmers Signal and how does it work?

Farmers Signal program uses telematics data collected when you drive to determine your overall safety on the road. The more safely you drive, the better your discount.

Here’s our first-look at the Farmers Signal app

How do you start getting discounts on your car insurance with Signal? When you’re looking to buy Farmers Signal car insurance, all you need to do is speak with your Farmers insurance agent.

They will get you enrolled and send you a link to the Farmers Signal app download. Once the app is downloaded, all you have to do is drive. The app does the rest.

The Signal app tracks your driving behavior and calculates a driving score, which determines your discount and additional benefits. So what data is collected and tracked when you’re behind the wheel? The app focuses on tracking your:

  • Distracted driving (it tracks phone usage while you’re driving)
  • Braking (harder braking may count against you)
  • Speed and acceleration (excessive speeding and quick acceleration may count against you)
  • Number of miles driven (driving less is better)
  • Time of day (driving at night may count against you)

All of these behaviors are taken into account when the app calculates your driving score (and your commensurate discount).

Read more: Different Types of Bad Drivers

The app also includes CrashAssist, a feature that uses sensors to determine if a crash has occurred.

When these sensors are activated, the app will send you a notification requesting confirmation of the crash. You’ll also be able to indicate whether or not you need emergency assistance.

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Who Is Eligible for the Signal Discounts

The Farmers Insurance Signal car insurance discount is available to any driver who uses the Signal app, which tracks driving behavior and provides feedback to the driver. To be eligible for the discount, drivers must first download the Signal app and use it to track their driving behavior for at least 90 days.

After this period, Farmers will evaluate the driver’s performance based on a variety of factors, such as speed, acceleration, braking, and time of day. If the driver’s driving habits meet Farmers’ safe driving criteria, they can earn up to a 15% discount on their auto insurance premiums.

It’s important to note that not all drivers are eligible for the discount. For example, if a driver doesn’t use the Signal app or doesn’t meet the safe driving criteria, they won’t be able to earn the discount. Additionally, the discount may vary depending on the state in which the driver resides, as some states have different regulations or restrictions on insurance discounts based on driving behavior.

To qualify for the Signal discount, drivers must meet the following criteria:

  • Download and use the Signal app: The first step to earning the discount is to download the Signal app and use it to track your driving behavior. The app is available for both iOS and Android devices and can be downloaded for free from the App Store or Google Play.
  • Use the app for at least 90 days: To qualify for the discount, you must use the Signal app to track your driving behavior for at least 90 days. This allows Farmers to evaluate your driving habits and determine if you meet the safe driving criteria.
  • Meet safe driving criteria: To earn the discount, you must demonstrate safe driving habits based on the criteria evaluated by Farmers. These include factors such as speed, acceleration, braking, and time of day. If you meet the safe driving criteria, you can earn up to a 15% discount on your auto insurance premiums.

Farmers Insurance Group Insurance Coverage Options

Farmers Signal, being an app-based program offered by Farmers Insurance, focuses on telematics data to determine driving behavior and provide personalized discounts based on safe driving habits. While it doesn’t offer traditional coverage like auto or home insurance, it provides a unique way for policyholders to save on their premiums. Here are the key features and coverage options associated with Farmers Signal:

  • Driving Behavior Tracking: Farmers Signal utilizes telematics technology to track various driving behaviors, including speed, acceleration, and braking.
  • Personalized Discounts: Policyholders can earn discounts based on their safe driving habits, with the potential for significant savings on their insurance premiums.
  • Discount for Enrollment: Users receive an initial 5% discount on their monthly rates just for enrolling and downloading the Signal app.
  • Discounts at Policy Renewal: Depending on the driving score calculated by the app, policyholders can earn up to 15% off their rates at policy renewal.
  • Additional Discounts for Young Drivers: Policyholders may qualify for an additional 10% discount if they enroll drivers in their household under the age of 25 in the program. (See our article, How do I add or remove drivers from my Farmers Insurance car insurance policy?)
  • Cashback Incentives: Policyholders with a driving score of 80% or higher have the opportunity to win up to $100 cashback each month.
  • Privacy Concerns: It’s important to note that one potential drawback of the program is privacy concerns, as the app collects and tracks driving behavior and location data.
  • Claims Assistance: The Signal app includes CrashAssist, a feature that uses sensors to detect potential crashes. In the event of a crash, the app sends notifications and allows users to confirm the incident and request emergency assistance if needed.

While Farmers Signal doesn’t offer traditional coverage, it provides a unique way for policyholders to actively participate in shaping their insurance premiums based on their driving habits. Keep in mind that the program may not be suitable for everyone, particularly those with privacy concerns regarding the collection of driving data.

Farmers Insurance Group Insurance Rates Breakdown

Farmers Signal, the app-based program by Farmers Insurance, offers drivers the opportunity to earn discounts based on safe driving habits.

If you’re a low-mileage driver who doesn’t drive late at night, use your phone when behind the wheel, speed, or tailgate, you could see a significant Farmers Signal discount to your car insurance rate.

Tracey L. Wells Licensed Insurance Agent & Farmers Insurance Agency Owner

While the benefits of potentially significant savings are appealing, understanding the cost associated with Farmers Signal is crucial for those considering enrolling in the program.

Regarding Signal pros and cons, while the discounts offered through Farmers Signal can be enticing, some users may have reservations about the level of data collected and its use. Privacy concerns related to telematics tracking have led to regulations in some states, requiring transparency from insurance companies regarding data collection, storage, and usage.

Enrolling in the Farmers Signal program is generally free. However, it’s important to note that the potential cost lies in the data shared and privacy considerations. As the app tracks driving behavior and collects telematics data, users may weigh the benefits of discounts against the potential privacy implications of sharing such information.

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Farmers Insurance Group Discounts Available

If you’re looking for average Farmers Signal car insurance quotes or Farmers Signal car insurance rates, you won’t find them because they’re too unique to individual drivers. However, Farmers does publish the discounts offered through Signal.

You’ll receive an initial 5% discount on your monthly rates just for enrolling and downloading the Signal app for Farmers Insurance.

It’s important to note that normally, you won’t qualify for this 5% discount until you’ve completed 10 trips with the app downloaded, but this requirement has temporarily been suspended due to the COVID-19 pandemic and all that is necessary at this time is the app download and enrollment.

Depending on your driving score, you can also earn up to 15% off your rates at policy renewal and another 10% if you enroll any drivers in your household under 25 in the program.

Signal discount deals include being able to qualify ti win up to $100 cashback each month for drivers who score 80% or higher.

Justin Wright Licensed Insurance Agent

So not only can you save, but you can also get money back, so what’s the downside? The biggest concern many have with Signal (and other similar programs) is privacy.

In fact, according to the Insurance Information Institute, privacy concerns with telematic tracking are so significant that many states now require companies to provide specific information about what data is collected, and how it is collected, stored, and used.

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Comprehending the Farmers Signal Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Farmers Signal offers policyholders multiple convenient options for filing insurance claims. One of the notable methods is through their mobile app, which streamlines the process and allows users to submit claims right from their smartphones. This mobile app feature is particularly handy for those who prefer a digital approach to claim filing.

Additionally, Farmers Signal provides the option to file claims over the phone or through their website, catering to a diverse range of customer preferences.

Read more: How to File a Car Insurance Claim With Farmers Insurance Company, Inc.

Average Claim Processing Time

The speed at which an insurance company processes claims is crucial for policyholders seeking timely assistance. While specific processing times can vary depending on the nature and complexity of the claim, Farmers Signal aims to provide efficient claim processing. However, it’s essential to consult with your Farmers Insurance representative for precise information regarding claim processing times for your policy.

Read more: How long does it typically take for Farmers Insurance to process a car insurance claim?

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable when evaluating an insurance provider’s performance in handling claims. Farmers Signal has received mixed reviews in this regard, with some policyholders expressing satisfaction with their claim resolutions and payouts, while others have reported less favorable experiences.

It’s advisable to research and consider customer feedback specific to your region and type of policy to make an informed decision about FarmersSignal’s claims handling.

Unveiling the Digital Advancements in Farmer’s Signal

Mobile App Features and Functionality

Farmers Signal offers a robust mobile app that enhances the policyholder experience. The app includes features such as claim filing, policy management, and even a unique program called Farmers Signal, which tracks driving behavior to offer discounts based on safe driving habits.

This mobile app empowers policyholders with convenient tools to manage their insurance policies and access essential resources on the go.

Online Account Management Capabilities

Policyholders can easily manage their Farmers Signal policies through the company’s user-friendly online portal. This digital platform allows customers to review policy details, make payments, and update their information without the need for a phone call or in-person visit to an agent’s office. The online account management capabilities offer flexibility and control over your insurance policies.

Digital Tools and Resources

Farmers Signal provides a range of digital tools and resources to assist policyholders in making informed decisions. These resources include informative articles, calculators, and educational content aimed at helping customers understand insurance options better. By leveraging these digital tools, policyholders can gain a deeper understanding of their coverage and explore potential savings opportunities.

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The Different Types of Other Discounts Available to Customers and How You Qualify for Them:

Farmers Insurance offers a wide range of discounts to help you save money on your car insurance premiums. Some of the most common discounts include:

  • Multi-policy discount: You can save money by bundling your car insurance with other types of insurance, such as home or life insurance.
  • Multi-car discount: If you have multiple cars insured with Farmers Insurance, you may be eligible for a discount.
  • Good student discount: If you are a student with good grades, you may be eligible for a discount on your car insurance premiums.
  • Safe driver discount: If you have a good driving record, you may be eligible for a discount on your car insurance premiums.

To qualify for these discounts, you will need to meet certain criteria. For example, to qualify for a good student discount, you will need to maintain a certain GPA. To qualify for the safe driver discount, you will need to have a clean driving record for a certain number of years.

How Farmers Insurance Group Ranks Among Providers

As the demand for innovative insurance solutions grows, several telematics-based programs have emerged, aiming to reward safe driving habits and offer potential cost savings to policyholders. Farmers Signal, an app-based initiative by Farmers Insurance, faces competition from other industry players.

The large number of usage-based car insurance programs includes:

Usage-Based Car Insurance Programs by Provider & Savings Amount

Insurance CompanyPotential Savings
Allstate Drivewise30%
American Family KnowYourDrive15%
DriveSense by Esurance25%
Farmers Signal10%
Geico DriveEasy20%
Liberty Mutual RightTrack35%
Nationwide SmartRide10%
Progressive Snapshot20%
Safeco RightTrack35%
State Farm Drive Safe & Save30%
Travellers IntelliDrive15%
TrueLane by The Hartford20%
USAA SafePilot30%

Compare RatesStart Now →

 

Farmers Insurance ranked as No. 7 for best car insurance for UBI/pay-per-mile. And the Signal app is one of the pros listed for Farmers ranking No. 8 for the best car insurance for college students.

Let’s delve into the main competitors and explore how each stacks up in the realm of usage-based insurance.

  • Allstate’s Drivewise: Allstate’s Drivewise is a telematics program that monitors driving behavior to provide personalized discounts. Similar to Farmers Signal, it tracks factors such as speed, acceleration, and braking to assess safe driving habits.
  • Progressive’s Snapshot: Progressive’s Snapshot is another prominent player in the usage-based insurance market. It utilizes telematics technology to evaluate driving habits and determine discounts for policyholders.
  •  State Farm’s Drive Safe & Save: Drive Safe & Save by State Farm is a telematics program designed to reward safe driving. It assesses driving behavior to offer discounts, emphasizing factors like speed, mileage, and time of day.

Read more:

Navigating the landscape of telematics-based insurance programs requires a careful consideration of features, potential savings, and privacy implications. Each competitor brings its own set of benefits and drawbacks, emphasizing the importance of informed decision-making based on individual preferences and priorities.

As technology continues to shape the insurance industry, consumers have a range of options to choose from, each aiming to align with their unique needs and driving habits.

Now that you’ve read our Farmers Signal app review, use your ZIP code in the free tool on this page to start getting quotes for auto insurance from companies in your area today.

 

Frequently Asked Questions

What is Farmers Signal?

Farmers Signal is an app-based program offered by Farmers Insurance that tracks driving behavior and provides personalized discounts based on safe driving habits.

How does Farmers Signal work?

Signal by Farmers uses telematics technology to track a driver’s behavior, such as speed, acceleration, and braking. The app provides feedback on driving habits and offers personalized discounts based on safe driving behavior.

How much can I save with the Farmers Signal car insurance discount?

You can save up to 15% on your car insurance premiums by participating in the Farmers Insurance Signal program.

What are the benefits of Farmers Signal?

Farmers Insurance signal app reviews finds the benefits of Farmers Signal include personalized discounts based on safe driving habits, feedback on driving behavior, and the ability to track a vehicle’s location in the event of theft. Read more about good driver car insurance discounts.

Are there any drawbacks to using Farmers Signal?

According to Farmers Signal app reviews, the drawbacks of Farmers Signal include potential privacy concerns, as the app tracks driving behavior and location data, and the fact that discounts may not be as significant as with other insurance providers.

Is my car eligible for the Farmers Insurance Signal program?

Generally, most cars manufactured after 1996 are compatible with the Signal device. However, it’s always best to check with your Farmers Insurance agent to make sure your car is eligible.

How do I qualify for Farmers Signal discounts?

To qualify for Farmers Signal discounts, you need to download the app and enroll in the program. Discounts are based on safe driving habits tracked by the app.

Is the Farmers Insurance Signal car insurance discount available in all states?

Farmers Insurance reviews found that the discount is available in most states where Farmers Insurance offers coverage. However, it’s important to check with your local agent to confirm availability in your state.

Additionally, the discount may vary depending on state regulations or restrictions on insurance discounts based on driving behavior.

What are some alternatives to Farmers Signal?

Some alternatives to Farmers Signal include other usage-based insurance programs offered by insurance providers such as Allstate’s Drivewise, Progressive’s Snapshot, and State Farm’s Drive Safe & Save.

If you’re interested in switching your car insurance, enter your ZIP code into our free online quote tool to start the process.

What other discounts are available through Farmers Insurance?

Farmers auto insurance reviews found that in addition to the Farmers Insurance Signal car insurance discount, several other car insurance discounts from Farmers Insurance are available to customers, such as safe driver discounts, good student discounts, multi-policy discounts, and more.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Farmers Insurance Group

3.99 (2,903 reviews)
4.5
October 15, 2024

Bill S

Farmers Insurance Group review

I am a new Farmers Auto Policy Holder, for the second time. This is specifically related to the Signal App and it requiring Bluetooth to be turned on to detect nearby devices. There is no language in the Terms of Service (TOS) regarding this requirement. I called Farmers this morning inquiring and the explanation was that is is needed to know if the User is handsfree accepting calls and messaging through Android Auto or Apple Car Play. I responde...
I am a new Farmers Auto Policy Holder, for the second time. This is specifically related to the Signal App and it requiring Bluetooth to be turned on to detect nearby devices. There is no language in the Terms of Service (TOS) regarding this requirement. I called Farmers this morning inquiring and the explanation was that is is needed to know if the User is handsfree accepting calls and messaging through Android Auto or Apple Car Play. I responded that having Bluetooth permissions enabled is not necessary to know of the user is handsfree while accepting calls, because the technology exists to know when and if the user if interacting with the screen on the phone. Technology exists for the developers to know exactly how the User is interacting with the Phone, whether it be the screen, through voice, etc., so my main concern is data privacy, especially after the National Public Data Breach after it was revealed data is found on the dark web. These companies track everything and market the data for profit. To close this dissertation, I asked the CSR to get with management at Farmers to have a clause added to the TOS regarding how Bluetooth technology is being used.
1
February 15, 2024

Traci26

Unhappy after buy out

They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't ...
They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't make a payment. I planned to check it the next day and make a payment but I got busy and it slipped my mind, they sent a policy cancellation notice, but I didn't get it in the mail until after the cancellation date. When I called customer service the person was rude and unhelpful so I decided to use it as an excuse to change.
5
June 28, 2023

Buckeye_in_FL

2 Claims/2 Repairs & no hassles

We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set...
We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set up a DRP & rental for her. They took care of everything including subrogation. They did the same for our second vehicle when a truck shredded a tire in front of us, damaging the front cover. Dropped at the DRP and 3 days later we had it back, good as new. Thank you Farmers & The Harrod Agency for taking care of us.
1
May 19, 2021

Mickey_L

Farmers agent poor customer service

Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farme...
Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farmers advised they would be auto-charging my credit card for a policy cancelled 6 weeks prior. Stay away. You’re not getting anything ‘extra’ from having a local agent. You’re only being charged more.
4
January 16, 2021

slou117

Decent insurance coverage

They covered damage repairs to my car fairly easily although my rates increased significantly. Also, there were some issue with the rep handling my case not being responsive, but the issue was escalated and the person who stepped in was very helpful.
4
January 12, 2021

Mamasanders

Farmers Insurance - Consistently Reliable

I have had a very positive experience with Farmers for both my home and auto insurance. I can always reach my agent, and when I had a concern about an auto claim, I dialed an 800 number and they were incredibly nice and helpful.
4
January 8, 2021

emmahenry

Best Insurance company ever

I like this insurance company. I gathered a good experience from this company. Thanks for being with us.
1
January 5, 2021

treppers

Worst insurance company i've ever dealt with in my life!

I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster ca...
I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster called me a liar and said the damage was pre-existing. This is the worst company I have ever dealt with and I will never go back.
5
December 9, 2020

Tywko

Best insurance company

Great company and great people are working there. I think no one can beat their service and price now.
5
December 1, 2020

samw2

the best

A great company and the speed of the response of its customers is wonderful when the accident occurs. I thank them for their great work and the reliability of their wonderful service.
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