Farm Family Other Insurance Reviews

  • 1.56 / 5 based on 1 Review | Submit Your Review
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    Financial Ratings

    A.M. Best:A

    Company Information

    P.O. Box 656
    Albany, NY 12201
    (518) 431-5000
    (518) 431-5979 (Fax)

    Last Updated: 2020-01-10

    Company Reviews (1)

  • 10 of 14 people found the following review helpful.

    No Customer Service, December, 2016

    We have been ensured with FF for well over 10 years now. We have a sizable life ins. policy, homeowners/farm, equine liability ins., and auto package. We have been completely unable to get our agent on the phone. She simply won't return calls. We had one minor claim on auto ins. recently--husband tapped a bumper (his fault), and our ins. DOUBLED with no warning whatsoever. Called the office. Was told she'd get right back to me. That was six weeks ago. This is par for the course for this office. We shopped around and are saving close to $2,000 a year with a new company on premiums for the whole package. I don't expect they'll even call us to find out what went wrong.

    • Other Insurance
    • Harwinton, CT
    • Customer for 5+ Years
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