Family Heritage Insurance Review & Ratings (2024)

Explore our comprehensive review and ratings of Family Heritage Insurance, where we provide an unbiased examination of their policies, coverage options, customer experiences, and more. With our expert analysis and comprehensive insights, you can make confident decisions abut your insurance needs. Empowering you to choose the coverage that aligns with your unique requirements.

UPDATED: Dec 18, 2023Fact Checked

Natasha McLachlan

Insurance and Finance Writer

Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Dec 18, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 18, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 18, 2023Fact Checked
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Family Heritage Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Comprehensive Coverage Options
  • Community Involvement
  • Longevity and Experience
  • Positive Customer Reviews
  • Discounts and Cost-Saving Options
  • Digital Features

Cons

  • Limited Geographic Coverage
  • Higher Premiums for Supplemental Insurance
  • Limited Product Offerings
  • State-Specific Variations
  • Claims Processing Time
  • Not Affiliated with a Single Insurance Company

Final Verdict: Review of Family Heritage Insurance

In conclusion, Family Heritage Insurance offers a variety of supplemental insurance products to help protect families from unexpected expenses. Their commitment to community involvement and personalized service through their network of independent agents sets them apart from other insurance providers.

While their premiums may be higher than some other providers, the discounts and positive customer reviews make them a strong contender for those looking for quality supplemental insurance coverage.

What You Should Know About Family Heritage Insurance

Welcome to our comprehensive Family Heritage Insurance Review & Ratings. As you navigate the world of insurance, having access to reliable and detailed information is essential. In this extensive artifact, we aim to provide you with a comprehensive understanding of Family Heritage Insurance, offering in-depth insights, unbiased analysis, and valuable knowledge to guide your decision-making process.

Now, take a proactive step towards finding the best insurance rates tailored to your needs. By entering your zip code, you’ll gain access to a user-friendly tool that allows you to compare rates from the top insurance providers in your area. Don’t miss out on the opportunity to secure optimal coverage at the most competitive prices.

Overview of Family Heritage Insurance

Family Heritage Insurance is a supplemental insurance provider that offers a variety of coverage options to help protect families from unexpected expenses.

  • Offers a range of supplemental insurance products, including accident, cancer, and critical illness insurance.
  • Has a strong commitment to giving back to the community through its Family Heritage Cares program.
  • Provides personalized service through its network of independent agents.

In addition to its commitment to providing quality insurance products, the company also places a strong emphasis on community involvement and personalized service through its network of independent agents.

History and Mission of Family Heritage Insurance

Family Heritage Insurance was founded in 1989 by two brothers, Howard, and Richard Schaefer, with a mission to provide families with financial protection in times of need. The company started with just one product, cancer insurance, but quickly expanded to offer other supplemental insurance products, including accident insurance, critical illness insurance, and hospital indemnity insurance.

Family Heritage Insurance is also committed to giving back to the community. They have a dedicated program, Family Heritage Cares, which supports a range of charitable organizations and community events. The company’s culture is rooted in a strong sense of social responsibility, and they encourage their agents and employees to get involved in local community initiatives.

Family Heritage Insurance Coverage Options

Family Heritage Insurance specializes in providing supplemental insurance products designed to complement traditional health insurance coverage. Here’s a brief overview of the products and services offered by the company:

  • Accident insurance: Accident insurance provides coverage in the event of an accidental injury, such as a broken bone, dislocation, or burn. Benefits may include cash payments for hospitalization, surgery, or other medical expenses, as well as disability or accidental death coverage.
  • Cancer insurance: Cancer insurance provides financial support for individuals and families facing a cancer diagnosis. Benefits may include lump-sum cash payments for medical expenses, chemotherapy or radiation treatment, and other cancer-related costs.
  • Critical illness insurance: Critical illness insurance provides coverage for serious illnesses such as heart attack, stroke, or organ failure. Benefits may include cash payments to help cover medical expenses, as well as disability or accidental death coverage.
  • Hospital indemnity insurance: Hospital indemnity insurance provides coverage for hospitalization due to illness or injury. Benefits may include cash payments to help cover hospital expenses, as well as disability or accidental death coverage.

Family Heritage Insurance encourages customers to consult with a licensed insurance agent to determine the best coverage options for their needs.

States Where Family Heritage Offers Coverage

Family Heritage Insurance operates in 49 states across the United States, except New York. The company has a strong presence in the Midwest and South regions of the country, but it also offers coverage in other states such as California, Colorado, and Pennsylvania.

It’s worth noting that insurance regulations and product offerings can vary by state, so the specific products and services available from Family Heritage Insurance may differ depending on where you live. It’s important to consult with a licensed insurance agent in your state to determine the specific coverage options available to you.

If you’re interested in learning more about the insurance products and services available from Family Heritage Insurance in your state, you can visit their website and use their agent locator tool to find a licensed agent near you. The agent can provide you with more information about the products and services available in your state and help you determine the best coverage options for your needs.

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Family Heritage Insurance Rates Breakdown

The cost of insurance from Family Heritage Insurance can vary depending on a range of factors, including the specific product or service being offered, the individual’s health status, and the coverage limits and deductibles selected.

In general, the cost of supplemental insurance products such as those offered by Family Heritage Insurance tends to be lower than that of traditional health insurance plans, since they are designed to complement existing coverage rather than replace it.

The exact cost of insurance from Family Heritage Insurance will depend on the individual’s specific needs and coverage options. To get a more accurate estimate of the cost of insurance, it’s recommended to speak with a licensed insurance agent who can provide personalized quotes and advice based on your circumstances.

Family Heritage Insurance Discounts Available

Family Heritage Insurance offers a range of discounts and cost-saving options to help customers save on their insurance premiums. Here are some of the discounts that may be available:

  • Healthy living: Family Heritage Insurance offers discounts to customers who engage in healthy behaviors, such as exercising regularly, maintaining a healthy weight, and not using tobacco products.
  • Family plans: Family Heritage Insurance may offer discounts to customers who purchase insurance products for multiple family members. This can be a cost-effective way to ensure that everyone in the family has the coverage they need.
  • Bundling: Customers who bundle multiple insurance products together with Family Heritage Insurance may be eligible for discounts on their premiums.
  • Employer-sponsored plans: Family Heritage Insurance also offers employer-sponsored insurance plans, which may offer lower premiums or other cost-saving options.

It’s important to note that the discounts and cost-saving options available from Family Heritage Insurance can vary depending on the individual’s circumstances and the specific insurance products being purchased.

A Detailed Look at Family Heritage Insurance’s Claims Process

Ease of Filing a Claim

Family Heritage Insurance offers multiple channels for filing a claim, ensuring convenience for policyholders. You can file a claim online through their user-friendly website, over the phone by speaking with a representative, or even through their mobile app, which provides a seamless digital experience.

Average Claim Processing Time

The average claim processing time at Family Heritage Insurance varies depending on the type of claim and its complexity. However, the company is committed to processing claims efficiently to provide timely assistance to policyholders. Specific processing times can be obtained by contacting their customer service team.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts with Family Heritage Insurance has been generally positive. Policyholders have expressed satisfaction with the company’s responsiveness and willingness to assist during claim processes. Transparency in communication and fair payouts have contributed to the positive customer experience.

Delving Into Family Heritage Insurance’s Digital and Technological Features

Mobile App Features and Functionality

Family Heritage Insurance offers a user-friendly mobile app that allows policyholders to manage their insurance policies on the go. The app provides features such as policy information access, claim filing, and payment processing. It also offers educational resources to help users understand their coverage better.

Online Account Management Capabilities

Family Heritage Insurance’s online account management portal offers comprehensive tools for policyholders to manage their accounts digitally. Customers can access policy documents, update personal information, make premium payments, and review their coverage details, all from the convenience of their computers or mobile devices.

Digital Tools and Resources

Family Heritage Insurance provides a range of digital tools and resources to empower policyholders. These include informative articles, FAQs, and calculators to help users assess their insurance needs. The company’s commitment to leveraging technology ensures that customers have access to valuable resources to make informed insurance decisions.

How Family Heritage Insurance Ranks Among Providers

Family Heritage Insurance stands out among insurance providers in several key areas, earning it a distinctive position in the industry. Here’s a breakdown of how Family Heritage Insurance ranks among its peers:

  • Diverse Coverage Options:Family Heritage Insurance distinguishes itself by offering a diverse range of supplemental insurance products, including cancer insurance, accident insurance, critical illness insurance, and hospital indemnity insurance.
  • Community-Focused Initiatives: The company’s commitment to community involvement through the Family Heritage Cares program contributes to its positive ranking. This emphasis on social responsibility sets Family Heritage apart, appealing to customers who prioritize insurers engaged in philanthropy and community support.
  • Positive Customer Feedback: Family Heritage Insurance enjoys positive customer reviews, particularly regarding claim resolutions and payouts. The overall satisfaction expressed by customers positions the company favorably among insurance providers, indicating a high level of trust and reliability.
  • Digital and Technological Features: The user-friendly mobile app, online account management capabilities, and other digital tools contribute to Family Heritage’s modern approach to customer service. In an era where digital accessibility is crucial, these features enhance the overall customer experience, positioning the company as technologically competitive.
  • Discounts and Cost-Saving Options: Family Heritage Insurance offers a range of discounts and cost-saving options, such as multi-policy discounts and good health discounts. This commitment to helping customers save on premiums enhances the company’s appeal and competitive standing in the market.
  • Longevity and Experience: With a founding date in 1989, Family Heritage Insurance boasts a substantial history in the industry. This longevity and experience contribute to the company’s credibility and stability, earning it a favorable position among insurance providers.

While Family Heritage Insurance excels in various aspects, it’s important for consumers to consider their individual preferences and priorities when choosing an insurance provider. The company’s unique offerings, community involvement, and positive customer feedback contribute to its notable standing among insurance providers, making it a strong contender for those seeking comprehensive supplemental coverage.

Customer Feedback for Family Heritage Insurance

Customer reviews of Family Heritage Insurance are generally positive, with many customers praising the company for its personalized service and range of insurance products. Here’s a summary of some of the most common themes found in customer reviews of the company:

  • Personalized service: Many customers appreciate the personalized service provided by Family Heritage Insurance, with several reviewers noting that the company’s agents take the time to understand their individual needs and recommend the best insurance products for their situation.
  • Range of products: Customers also appreciate the range of insurance products offered by Family Heritage Insurance, with many stating that the company’s supplemental insurance products provide valuable coverage and peace of mind.
  • Claims process: Several customers have also praised the company’s claims process, noting that it is easy to file a claim and that the company provides prompt and fair compensation for covered losses.
  • Affordable premiums: Many reviewers also note that Family Heritage Insurance offers affordable premiums for its insurance products, making it a cost-effective option for individuals and families looking to supplement their traditional health insurance coverage.

While there are some negative reviews of Family Heritage Insurance, the vast majority of reviews are positive and suggest that the company provides valuable insurance products and high-quality service to its customers.

Frequently Asked Questions

What is Family Heritage Insurance?

Family Heritage Insurance is a supplemental insurance provider that offers a variety of coverage options to help protect families from unexpected expenses.

When was Family Heritage Insurance founded?

Family Heritage Insurance was founded in 1989 by two brothers, Howard and Richard Schaefer.

In which states does Family Heritage Insurance operate?

Family Heritage Insurance operates in 49 states across the United States, except New York.

What types of insurance products are offered by Family Heritage Insurance?

Family Heritage Insurance specializes in providing supplemental insurance products designed to complement traditional health insurance coverage, such as cancer insurance, accident insurance, critical illness insurance, and hospital indemnity insurance.

How much does insurance from Family Heritage Insurance cost?

The cost of insurance from Family Heritage Insurance can vary depending on a range of factors, including the specific product or service being offered, the individual’s health status, and the coverage limits and deductibles selected.

Does Family Heritage Insurance offer any discounts?

Yes, Family Heritage Insurance offers a range of discounts and cost-saving options to help customers save on their insurance premiums, such as multi-policy discounts and good health discounts.

What do customers say about Family Heritage Insurance?

Customer reviews of Family Heritage Insurance are generally positive, with many customers praising the company for its personalized service and range of insurance products.

Where can I get a quote for insurance from Family Heritage Insurance?

To get a quote for insurance from Family Heritage Insurance, you can visit their website and use their agent locator tool to find a licensed agent near you who can provide personalized quotes and advice based on your circumstances.

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Natasha McLachlan

Insurance and Finance Writer

Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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