Eastern Mutual Reviews

  • 1.11 / 5 based on 1 Review | Submit Your Review
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    Financial Ratings

    A.M. Best:A-

    Company Information

    6504 State
    Route 32
    Greenville, NY 12083
    (518) 966-4491
    (518) 966-5022 (Fax)

    Last Updated: 2019-02-05

    Company Reviews (1)

  • 9 of 10 people found the following review helpful.

    beware of eastern mutual insurance co., August, 2014

    following hurricane irene, eastern mutual insurance did everything they could to delay or deny paying for damage which destroyed our home. in spite of having a replacement cost policy, we were initially offered 15% of the value of the damaged contents. settlement of the contents portion of the claim took over a year, following constant arguments and deceptive practices on their part. the term "good faith" does not apply when dealing with this insurance company. after providing all requested receipts, they still refuse to pay for architectural fees, portions of moving costs, and various other expenses. they have also refused to return the holdback of nearly $10,000.

    you are strongly advised to avoid this insurance company, which is associated with union mutual insurance of Vermont.

    my wife and i, both retired professionals, paid for homeowners insurance for 27 years without filing a claim. the deception, delays, and overall behavior of this insurance company has been simply despicable.

    • Homeowners Insurance
    • Saugerties, NY
    • Customer for 5+ Years
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