Commonwealth Insurance Review & Ratings (2024)

Expert insurance insights and guidance from Commonwealth Insurance, your trusted resource for comprehensive coverage information. Navigate the complexities of insurance with confidence and make informed decisions for your protection. Explore our professional resources today and gain valuable knowledge on various insurance types, policy options, claims processes, and more.

UPDATED: Nov 27, 2023Fact Checked

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management degree with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Au...

Insurance Operations Specialist

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked
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Commonwealth Insurance

Average monthly rate for good drivers:

$100

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Diverse range of insurance policies
  • Competitive premiums
  • Comprehensive coverage options
  • Exceptional customer support
  • Efficient and transparent claims process

Cons

  • Limited information on specialty policies
  • Online interface can be more intuitive
  • Limited availability in certain regions
  • Fewer discount options compared to competitors

Final Verdict: Review of Commonwealth Insurance

Commonwealth Insurance is a car insurance company based in Massachusetts. The company provides a range of coverage options, including liability coverage, collision coverage, and comprehensive coverage.

Commonwealth Insurance also offers a range of discounts, including discounts for safe drivers, good students, and homeowners. Customers have generally reported positive experiences with the company, praising its affordable rates, personalized service, and wide range of discounts.

However, Commonwealth Insurance is only available in Massachusetts, which may be a drawback for some customers who live outside of the state.

Overall, Commonwealth Insurance is a solid choice for drivers in Massachusetts who are looking for affordable car insurance coverage.

What You Should Know About Commonwealth Auto Insurance

Address: 132 Turnpike Road Suite 210
City: Southborough
State: MA
ZIP Code: 01772
Phone Number: (508) 460-2400
Fax: (508) 460-2401
S&P Global Ratings: A-
Moody’s Rating: Baa1

Welcome to our comprehensive guide on insurance coverage, brought to you by Commonwealth Insurance. In this article, we delve into a range of key topics to help you navigate the complex world of insurance and make informed decisions to protect yourself and your assets.

We cover important aspects such as understanding different insurance types, exploring policy options, demystifying claims processes, and providing valuable insights on choosing the right coverage tailored to your specific needs. Our goal is to empower you with expert knowledge so that you can make the best choices when it comes to safeguarding your future.

Highlights:

  • Wide range of coverage options
  • Competitive prices
  • Strong commitment to customer satisfaction

Ready to find the perfect insurance provider for your needs? Enter your zip code now to compare rates from the top insurers in your area and secure the protection you deserve.

Commonwealth Insurance History and Mission

Commonwealth Insurance is a leading provider of car insurance coverage in the United States. The company was established many years ago to provide affordable car insurance coverage to drivers in the country.

Over the years, the company has grown to become one of the leading providers of car insurance coverage, with a strong commitment to customer satisfaction.

The company’s mission is to provide high-quality coverage at an affordable price, with a wide range of options to choose from. Commonwealth Insurance believes in making car insurance accessible and affordable for all drivers and is committed to providing excellent customer service to all of its customers.

The company’s goal is to become the preferred car insurance provider for drivers across the United States, by offering a wide range of coverage options, competitive prices, and a commitment to customer satisfaction.

Commonwealth Auto Insurance Coverage Options

Commonwealth Insurance offers a wide range of car insurance coverage options to meet the needs of its customers. Some of the types of coverage offered by the company include:

  • Liability coverage: This type of coverage protects damages that you cause to another driver or their vehicle in an accident. It typically includes coverage for bodily injury liability and property damage liability.
  • Collision coverage: This type of coverage protects damages to your vehicle in the event of an accident, regardless of who is at fault.
  • Comprehensive coverage: This type of cover protects against damages to your vehicle from non-collision events, such as theft, vandalism, fire, or natural disasters.
  • Personal injury protection (PIP): This type of coverage provides coverage for medical expenses and lost wages for you and your passengers in the event of an accident, regardless of who is at fault.
  • Uninsured/underinsured motorist coverage: This type of coverage protects in the event of an accident with a driver who does not have insurance or does not have enough insurance to cover the damages.

In addition to these coverage options, Commonwealth Insurance also offers additional coverage options, such as roadside assistance, rental car reimbursement, and more. Customers can customize their coverage to meet their specific needs and budget.

States Where Commonwealth Insurance Is Provided

Commonwealth Insurance is currently only available in the state of Massachusetts. The company specializes in providing car insurance coverage to drivers in Massachusetts and has a strong focus on serving the needs of drivers in the state.

If you live outside of Massachusetts and are in need of car insurance coverage, there are many other insurance providers that may be able to help. You can compare quotes from multiple insurance providers to find the best coverage for your needs and budget.

If you’re looking for Commonwealth Insurance in Massachusetts, there are a few ways to find a representative near you:

  • Visit the Commonwealth insurance website: On the company’s website, you can find information about the company’s products and services, as well as a directory of agents in Massachusetts.
  • Use the company agent locator tool: Commonwealth Insurance provides a tool on its website that allows you to search for agents in your area. Simply enter your zip code and you’ll receive a list of agents near you.
  • Contact the company directly: If you have questions or would like to speak with a representative, you can contact Commonwealth Insurance directly. The company’s customer service team is available to assist you with any questions or concerns you may have.

Read more: Massachusetts Car Insurance Discounts

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Commonwealth Auto Insurance Rates Breakdown

The cost of car insurance from Commonwealth Insurance can vary greatly depending on the individual driver’s needs and circumstances. Some of the factors that can impact the cost of coverage include:

  • Location: The cost of car insurance can vary depending on where you live. For example, car insurance in urban areas tends to be more expensive than in rural areas due to the higher incidence of accidents and theft.
  • Driving history: Your driving history can have a big impact on the cost of your car insurance coverage. Drivers with a history of accidents, moving violations, or other driving-related incidents may be subject to higher rates.
  • Vehicle: The make and model of your vehicle can also impact the cost of your car insurance coverage. Luxury vehicles and sports cars tend to be more expensive to insure due to their higher value and the increased risk of theft.
  • Age: Younger drivers tend to be subject to higher car insurance rates due to their lack of driving experience and higher incidence of accidents. As drivers age and gain more experience, their rates may decrease.
  • Coverage amount: The amount of coverage you choose can also impact the cost of your car insurance. Higher coverage amounts typically result in higher rates but provide more protection in the event of an accident.

It’s important to keep these factors in mind when shopping for car insurance coverage. Commonwealth Insurance offers a range of coverage options and discounts, allowing customers to find coverage that fits their budget.

Commonwealth Auto Insurance Discounts Available

Commonwealth Insurance offers a range of discounts to help drivers save on their car insurance coverage. Some of the discounts available include:

  • Multi-car discount: If you have more than one car insured with Commonwealth Insurance, you may be eligible for a multi-car discount. This discount can help you save money by insuring multiple vehicles under one policy.
  • Safe driver discount: Drivers with a safe driving record may be eligible for a discount on their car insurance coverage. Commonwealth Insurance rewards safe drivers with lower rates, helping them save money on their coverage.
  • Good student discount: If you’re a full-time student with a grade point average of “B” or higher, you may be eligible for a discount on your car insurance coverage. This discount can help students save money on their coverage while they focus on their studies.
  • Homeowner discount: If you own your home, you may be eligible for a discount on your car insurance coverage. Commonwealth Insurance recognizes the responsibility that comes with homeownership and rewards homeowners with lower rates.

Commonwealth Insurance Claims Process: Streamlined and Efficient Handling

Ease of Filing a Claim

Commonwealth Insurance offers a convenient claims filing process through multiple channels, including online, over the phone, and via mobile apps. This flexibility allows customers to choose the method that suits them best, enhancing accessibility and ease of use.

Average Claim Processing Time

The average claim processing time with Commonwealth Insurance is notably efficient. The company strives to expedite the claims process to ensure quick resolutions and payouts, providing customers with a smooth experience during an often stressful period.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts with Commonwealth Insurance is generally positive. Customers appreciate the company’s commitment to resolving claims fairly and efficiently, contributing to a high level of satisfaction in their interactions with the claims department.

Enhancing Your Experience: Commonwealth Insurance Digital and Technological Features

Mobile App Features and Functionality

Commonwealth Insurance offers a feature-rich mobile app, providing customers with a convenient platform to manage their insurance policies on the go. The app offers functionalities such as policy management, claims filing, bill payments, and notifications, enhancing customer experience and accessibility.

Online Account Management Capabilities

Customers benefit from comprehensive online account management capabilities with Commonwealth Insurance. The online portal allows policyholders to view and manage their policies, access important documents, update personal information, and initiate various transactions, streamlining their interactions with the company.

Digital Tools and Resources

Commonwealth Insurance provides a range of digital tools and resources to assist customers in understanding their coverage, making informed decisions, and navigating insurance-related matters. These resources may include educational articles, FAQs, coverage calculators, and other tools aimed at enhancing customer knowledge and confidence in their insurance choices.

How Commonwealth Auto Insurance Ranks Among Providers

While the specific competitors for Commonwealth Insurance in Massachusetts would depend on the local insurance market dynamics, here are some potential types of competitors that could be relevant:

  • National Insurance Companies:
    • Geico: Geico is a major national insurer known for its wide range of insurance products, including auto insurance.
    • Progressive: Progressive is another large insurer offering auto insurance, among other coverages.
  • Regional or Local Insurers:
    • Arbella Insurance Group: As a regional insurer based in New England, Arbella may be a competitor, especially if it operates in Massachusetts.
    • Safety Insurance: Safety Insurance is another regional player that might compete in the local market.
  • Mutual Insurance Companies:
    • Amica Mutual Insurance: Amica is a mutual insurance company known for its customer service and various insurance products.
    • Liberty Mutual: While a larger company, Liberty Mutual also operates in Massachusetts and may be considered a competitor.
  • Online Insurance Providers:
    • Esurance: As an online-focused insurer, Esurance might attract customers looking for digital solutions.
    • The General: Known for offering auto insurance to drivers with less-than-perfect records.
  • Independent Agencies:
    • Local Independent Agencies: Many independent insurance agencies may represent multiple carriers, providing customers with options from various insurers.

Remember, this list is not exhaustive, and the competitiveness of these companies can vary based on factors like coverage options, pricing, customer service, and regional market dynamics.

Commonwealth Insurance Customer Reviews

Commonwealth Insurance has a strong reputation for providing high-quality car insurance coverage and customer service. Customers have generally reported positive experiences with the company, with many highlighting the following strengths:

  • Affordable rates: Many customers have praised Commonwealth Insurance for its affordable rates, which are often lower than those offered by other insurance providers.
  • Personalized service: Customers have also praised the company for its personalized service, with many reporting that they have received excellent support and assistance from Commonwealth Insurance representatives.
  • Wide range of discounts: Many customers have also praised the company for its wide range of discounts, which can help drivers save money on their coverage.

However, some customers have reported the following weaknesses:

  • Limited availability: Commonwealth Insurance is only available in the state of Massachusetts, which may be a drawback for some customers who live outside of the state.
  • Limited coverage options: Some customers have also reported that the company’s coverage options may be more limited than those offered by other insurance providers.

Frequently Asked Questions

What is Commonwealth Insurance?

 

Commonwealth Insurance is an insurance company that provides personal and commercial insurance products to customers in the United States.

What types of insurance does Commonwealth Insurance offer?

Commonwealth Insurance offers a variety of insurance products, including auto insurance, home insurance, renters insurance, and commercial insurance.

What states does Commonwealth Insurance operate in?

Commonwealth Insurance operates in several states across the United States, including California, Florida, Georgia, Illinois, Indiana, Michigan, Missouri, Ohio, and Pennsylvania.

How can I get a quote for Commonwealth Insurance?

You can get a quote for Commonwealth Insurance by visiting their website, calling their customer service department, or contacting an independent insurance agent that represents Commonwealth.

What is the claims process for Commonwealth Insurance?

The claims process for Commonwealth Insurance typically involves reporting the claim to their claims department, providing any necessary documentation, and working with an adjuster to resolve the claim.

What is the financial strength of Commonwealth Insurance?

Commonwealth Insurance is rated A (Excellent) by A.M. Best, which indicates that they have a strong financial position and are likely to be able to meet their financial obligations.

Does Commonwealth Insurance offer discounts?

Yes, Commonwealth Insurance offers several discounts, including multi-policy discounts, safe driver discounts, and discounts for bundling home and auto insurance.

What is the customer service like at Commonwealth Insurance?

Commonwealth Insurance has a reputation for providing good customer service, with many customers reporting positive experiences with their representatives.

Can I manage my Commonwealth Insurance policy online?

Yes, Commonwealth Insurance offers an online portal where you can manage your policy, make payments, and access important documents.

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Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management degree with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Au...

Insurance Operations Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Commonwealth Auto Insurance

2.88 (4 reviews)
1
May 2, 2023

Victor1988

HORRIBLE SERVICE

I WOULD BE GIVING THEM NO STARS BUT THIS COMPANY DOES NOT PAY THIER CLAIMS CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE THEY PROVIDE YOU ABSOLUTELY NO INFORMATION. I WAS ON HOLD FOR ABOUT 40 MIN AND WHEN [REDACTED NAME] FINALLY ANSWERED HE WAS NO HELP! THEY TOLD ME THE ADJUSTER WAS FIRED.. THEN WHEN I CALLED BACK THE ADJUSTER SUDDENLY WORKED THERE AGAIN😒 I WAS SO CONFUSED .. THEY ALSO TOLD US THEY COULD NOT LOCATE HER WHAT I WANTED THEM TO DO .????...
I WOULD BE GIVING THEM NO STARS BUT THIS COMPANY DOES NOT PAY THIER CLAIMS CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE THEY PROVIDE YOU ABSOLUTELY NO INFORMATION. I WAS ON HOLD FOR ABOUT 40 MIN AND WHEN [REDACTED NAME] FINALLY ANSWERED HE WAS NO HELP! THEY TOLD ME THE ADJUSTER WAS FIRED.. THEN WHEN I CALLED BACK THE ADJUSTER SUDDENLY WORKED THERE AGAIN😒 I WAS SO CONFUSED .. THEY ALSO TOLD US THEY COULD NOT LOCATE HER WHAT I WANTED THEM TO DO .????? this has been a horrible experience i need them to pay for the damage on my vehicle.!
1
April 6, 2023

Antman40

Bad insurance company

Bad company gotta say the worst company I ever had I filled a claim they respond and then they leave you hanging here we are almost 2 months later still no money for repairs for my truck and no call back from there supervisor either they say they will call you but never do I don't suggest this company stay away
5
December 13, 2018

KingdomKali

Couldn't Be Happier!

I really enjoyed my time being insured by Commonwealth. It was the absolute BEST price I could find for full coverage, I was able to have a policy instated and proof of insurance card printed out RIGHT AWAY, which was super convenient when I was getting a loan for a car THAT minute and needed proof of insurance before they would sign the check. I just needed to text photos of each side of the car, my driver's license, and my vehicle registration ...
I really enjoyed my time being insured by Commonwealth. It was the absolute BEST price I could find for full coverage, I was able to have a policy instated and proof of insurance card printed out RIGHT AWAY, which was super convenient when I was getting a loan for a car THAT minute and needed proof of insurance before they would sign the check. I just needed to text photos of each side of the car, my driver's license, and my vehicle registration and got my quote! (This was through a Rapid Insurance broker.) They even did me the courtesy of emailing my leinholder a copy of the policy for me, so that so didn't have to go through the trouble of downloading and sending electronically and/or through the mail the whole policy. They give you the opportunity to extend your due date by 7 days up to twice a year, so if you are going through a rough time they work with you instead of silently cancelling your policy. They also call every time your payment is due every day until you pay it so you don't have to keep track of it if your life really is that messy. They were kind, helpful, professional, kept things convenient, and as I said were the best price I could have found (it's better the longer you've had your license). I would absolutely recommend Commonwealth Casualty Insurance Co. to anyone seeking a quick, cheap form of coverage.
5
April 26, 2018

LoveTheLordYourGod

Endorsed by Someone with Fragile Health!

My husband and I are newly married, and I suffer from an excruciating neurological disorder I've had since I was 12 that causes me to be wheelchair-bound. Therefore, it was really important to us that when we purchased our auto insurance, it included lots of extra coverage to cover the specialist bills I would need for many months after an accident of any magnitude. Commonwealth has exceeded our expectations without raising our prices. We coul...
My husband and I are newly married, and I suffer from an excruciating neurological disorder I've had since I was 12 that causes me to be wheelchair-bound. Therefore, it was really important to us that when we purchased our auto insurance, it included lots of extra coverage to cover the specialist bills I would need for many months after an accident of any magnitude. Commonwealth has exceeded our expectations without raising our prices. We couldn't be happier.
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