California Casualty Insurance Review & Ratings (2024)

Uncover the comprehensive analysis of California Casualty Insurance and explore their extensive coverage options, exceptional customer satisfaction levels, efficient claims handling process, financial stability, and more. Gain valuable insights to make informed decisions about your insurance needs with our in-depth review.

UPDATED: Sep 13, 2024Fact Checked

Imani Francies

Insurance and Finance Writer

Imani Francies is a finance and insurance writer who has strong media and communication skills with a bachelor's degree from Georgia State University. She began her writing career freelancing with various blogs and internships while working full-time as an early childhood educator. She has significant experience in both print and online media as a writer, editor, and author. She works efficient...

Insurance and Finance Writer

Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency,Β FCI Agency, for 15 years (BBB A+). He isΒ licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.comΒ andΒ Safeco. HeΒ reviews content, ensuring tha...

Licensed Insurance Agent

UPDATED: Sep 13, 2024

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 13, 2024Fact Checked
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California Casualty Insurance

Average Monthly Rate For Good Drivers

$114

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Tailored insurance options for educators, firefighters, and law enforcement officers.
  • Multiple discounts available for eligible policyholders.
  • Positive customer reviews regarding ease of claim resolutions and services offered.

Cons

  • Limited mention of online resources for managing policies.
  • Some customers reported a lack of discounts for certain coverage types.

In this comprehensive review of California Casualty Insurance, the focus is on evaluating the company’s offerings, including coverage options, customer satisfaction levels, claims handling efficiency, and financial stability.

Authored by Imani Francies, an experienced finance and insurance writer, and reviewed by licensed insurance agent Daniel Walker, the article delves into the various insurance policies provided by California Casualty, such as auto, home, and umbrella insurance.

The review highlights the company’s commitment to serving the unique needs of educators, firefighters, and law enforcement officers, offering insights into discounts available and the ease of the claims process. The article also discusses customer feedback, digital features like mobile apps, and California Casualty’s standing among competitors in the insurance industry

What You Should Know About California Casualty Group

Welcome to our comprehensive guide on California Casualty Insurance. We will cover a wide range of topics, including coverage options, customer satisfaction levels, claims handling process, financial stability, and more. Our objective is to empower you to make informed decisions about your insurance needs.

  • Focused on serving educators, firefighters, and law enforcement officers
  • Offers auto and home insurance coverage
  • A history dating back to 1914

To ensure you find the best rates and coverage from top insurance providers in your area, take advantage of our simple and convenient zip code comparison tool below. Compare rates effortlessly and secure the protection that suits your requirements.

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Overview of California Casualty Insurance

California Casualty Insurance is a car insurance company that has been in business for over 100 years. Established in 1914, this company has a strong focus on serving the unique insurance needs of educators, firefighters, and law enforcement officers.

With a mission to provide quality insurance services to their customers and to help protect their assets and families, California Casualty Insurance offers a range of insurance coverage options, including liability coverage, collision coverage, comprehensive coverage, and more.

In addition to providing a range of insurance options, California Casualty Insurance also offers multiple discounts to eligible policyholders, such as multi-policy discounts, good driver discounts, teacher and first responder discounts, anti-theft discounts, and safe driving discounts.

With a commitment to quality and customer satisfaction, California Casualty Insurance has received positive reviews from its customers, who report that the company is easy to work with and that the claims process is quick and straightforward.

This car insurance company operates in multiple states across the United States and is dedicated to providing insurance services that meet the needs of its customers. Whether you are an educator, firefighter, or law enforcement officer, or simply looking for quality car insurance coverage, California Casualty Insurance has the products and services you need to protect your assets and your family.

California Casualty Group Insurance Coverage Options

California Casualty Insurance offers several different insurance policies to meet the needs of its customers. Some of the policies offered by the company include:

  • Auto insurance: This policy provides coverage for your vehicle in the event of an accident or other covered event. The auto insurance offered by California Casualty Insurance can include liability coverage, collision coverage, comprehensive coverage, and more.
  • Home insurance: This policy provides coverage for your home and personal property in the event of a covered loss or damage. The home insurance offered by California Casualty Insurance can include coverage for your dwelling, personal property, and liability.
  • Umbrella insurance: This policy provides additional liability coverage above and beyond the coverage provided by your other insurance policies. Umbrella insurance can provide extra protection in the event of a covered liability claim, such as a lawsuit.

It’s essential to remember that the specific insurance policies and coverage options offered by California Casualty Insurance may vary by state, so it’s important to check with the company for details on the options available in your area.

Also, the cost of the insurance coverage will depend on a number of factors, including your driving history, the type of coverage selected, and more.

California Casualty Auto Insurance

California Casualty Insurance offers several different auto insurance policies to meet the needs of its customers. Some of the auto insurance policies offered by the company include:

  • Liability coverage: This type of coverage provides protection in the event that you cause an accident and are held responsible for the damages or injuries incurred by the other party. Liability coverage typically includes coverage for bodily injury and property damage.
  • Collision coverage: This type of coverage provides protection for your vehicle in the event of a collision with another vehicle or object. Collision coverage can help to pay for the repair or replacement of your vehicle in the event of a covered loss.
  • Comprehensive coverage: This type of coverage provides protection for your vehicle in the event of non-collision related damages, such as theft, fire, or weather-related damage.
  • Uninsured/Underinsured motorist coverage: This type of coverage provides protection in the event that you are involved in an accident with a driver who does not have adequate insurance coverage.
  • Medical payments coverage: This type of coverage can help to pay for the medical expenses incurred by you or your passengers in the event of an accident.
  • Rental car reimbursement: This type of coverage can help to pay for the cost of a rental car in the event that your vehicle is damaged or destroyed in an accident and is being repaired or replaced.

It is important to note that the specific auto insurance policies and coverage options offered by California Casualty Insurance may vary by state, so it’s crucial to check with the company for details on the options available in your area.

Additionally, the cost of the insurance coverage will depend on a number of factors, including your driving history, the type of coverage selected, and more.

California Casualty Home Insurance

California Casualty Insurance also offers home insurance policies to help protect your home and personal property. Some of the home insurance policies offered by the company include:

  • Homeowners insurance: This type of coverage provides protection for your home and personal property in the event of a covered loss, such as theft, fire, or weather-related damage. The policy typically includes coverage for the structure of your home, as well as your personal property.
  • Flood insurance: This type of coverage provides protection for your home and personal property in the event of a flood. Flood insurance is a separate policy from homeowners insurance and is required for homes located in designated flood zones.
  • Earthquake insurance: This type of coverage provides protection for your home and personal property in the event of an earthquake. Earthquake insurance is a separate policy from homeowners insurance and is required for homes located in areas with a high risk of earthquakes.

It is important to remember that the specific home insurance policies and coverage options offered by California Casualty Insurance may vary by state, so it’s essential to check with the company for details on the options available in your area.

Additionally, the cost of the insurance coverage will depend on a number of factors, including the location and value of your home, the type of coverage selected, and more.

California Casualty Umbrella Insurance

California Casualty Insurance also offers umbrella insurance policies to provide additional liability coverage over and above the limits provided by your auto or home insurance policies. Some of the umbrella insurance policies offered by the company include:

  • Personal umbrella insurance: This type of coverage provides extra liability protection in the event of a covered loss, such as a lawsuit or settlement. Personal umbrella insurance can help to pay for expenses that exceed the limits of your auto or home insurance policy.
  • Excess liability insurance: This type of coverage provides additional liability coverage for high net worth individuals who require more coverage than what is typically provided by a personal umbrella policy.

It’s crucial to note that the specific umbrella insurance policies and coverage options offered by California Casualty Insurance may vary by state, so it’s important to check with the company for details on the options available in your area.

In addition, the cost of the insurance coverage will depend on a number of factors, including your coverage needs, the type of coverage selected, and more.

California Casualty Group Insurance Rates Breakdown

Understanding the intricacies that shape insurance rates is pivotal when considering coverage options. California Casualty Insurance employs a multifaceted approach in determining insurance premiums, considering several key factors that significantly influence the cost of insurance policies.

  • Driving Record: Clean driving history often leads to lower premiums.
  • Age: Younger, less experienced drivers might face higher rates.
  • Vehicle Type: The make, model, and year of the vehicle impact insurance costs.
  • Location: Geographic area and crime rates in the area affect premiums.
  • Coverage Selection: Opting for comprehensive coverage may increase rates.
  • Credit Score: In some states, credit history impacts insurance rates.
  • Discount Eligibility: Qualified individuals may benefit from various discounts.

Navigating the landscape of insurance rates involves a thorough comprehension of the elements that contribute to cost variations. For tailored insights into personalized rates and comprehensive coverage options, engaging directly with California Casualty Insurance provides an avenue to explore suitable insurance solutions aligned with individual needs and circumstances.

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California Casualty Group Discounts Available

California Casualty Insurance offers several discounts to help its customers save on their insurance coverage. Some of the discounts available through the company include:

  • Multi-policy discount: If you have multiple insurance policies with California Casualty Insurance, you may be eligible for a discount on your premium.
  • Good Driver discount: If you have a good driving record, you may be eligible for a discount on your auto insurance premium.
  • Teacher and first responder discount: If you are a teacher or a first responder, you may be eligible for a special discount on your insurance coverage.
  • Anti-theft discount: If your vehicle is equipped with an anti-theft device, you may be eligible for a discount on your auto insurance premium.
  • Safe driving discount: If you have a safe driving record, you may be eligible for a discount on your auto insurance premium.

These are just a few of the discounts available through California Casualty Insurance. It is important to note that the discounts offered by the company may vary by state, so it’s important to check with the company for details on the discounts available in your area.

Also, the discounts available may be subject to change, so it’s a good idea to check with the company periodically to see if you are eligible for any new discounts.

California Casualty Insurance Effortless Claims Process

Ease of Filing a Claim

California Casualty Insurance offers policyholders multiple convenient options for filing a claim. Customers can file claims online through the company’s website, over the phone by contacting their customer service department, or even through mobile apps. This flexibility in claims filing ensures that customers can choose the method that suits their preferences and needs.

Average Claim Processing Time

The efficiency of the claims process is a crucial factor for insurance companies, and California Casualty Insurance aims to provide a quick and straightforward claims experience. While specific processing times may vary depending on the nature of the claim and other factors, the company strives to ensure that claims are processed in a timely manner, minimizing the inconvenience to policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a vital role in assessing the performance of an insurance company’s claims process. California Casualty Insurance has received positive reviews from its customers regarding the ease of claim resolutions and the promptness of payouts. These favorable customer experiences highlight the company’s commitment to delivering quality service during the claims process.

Unveiling Digital and Technological Features of California Casualty Insurance

Mobile App Features and Functionality

California Casualty Insurance provides a mobile app that offers a range of features and functionality to enhance the customer experience. The app allows policyholders to manage their policies, access important documents, and even file claims directly from their mobile devices. This user-friendly app ensures that customers have convenient access to their insurance information and services on the go.

Online Account Management Capabilities

For policyholders who prefer online account management, California Casualty Insurance offers robust digital tools. Customers can log in to their online accounts to view policy details, make payments, request policy changes, and track the status of claims. This online account management system simplifies the process of managing insurance policies and keeps customers informed at all times.

Digital Tools and Resources

In addition to the mobile app and online account management, California Casualty Insurance provides various digital tools and resources to assist policyholders.

These resources may include educational materials, coverage calculators, and informative blog posts to help customers make informed decisions about their insurance needs. The company’s commitment to offering digital resources empowers customers to navigate the world of insurance with confidence.

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How California Casualty Group Ranks Among Providers

In the competitive landscape of insurance providers, California Casualty Insurance faces notable competition from several key players in the industry. Understanding its main competitors provides insight into alternative insurance options available to consumers.

  • State Farm: Renowned for its extensive network of agents and various insurance products, including auto, home, and life insurance.
  • Allstate: Offers diverse insurance options and features, including bundling discounts, drivewise programs, and competitive rates.
  • GEICO: Known for its direct-to-consumer model, providing competitive rates, numerous discounts, and user-friendly online tools.
  • Progressive: Emphasizes innovative technology, Snapshot program for personalized rates, and a wide range of coverage options.
  • Farmers Insurance: Offers a comprehensive array of insurance products and personalized coverage tailored to individual needs.

California Casualty Insurance operates within a competitive landscape where several well-established companies vie for market share. Exploring the offerings of these competitors enables consumers to evaluate multiple options and find insurance solutions aligned with their preferences and requirements.

California Casualty Insurance has received positive reviews from its customers. Customers report that the company is easy to work with, and that the claims process is quick and straightforward.

Some customers also report that the cost of their coverage is reasonable, given the quality of services provided. Some weaknesses reported by customers include a lack of discounts for some types of coverage, and the lack of online resources for managing policies.

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Frequently Asked Questions

What is California Casualty Insurance?

California Casualty Insurance is a car insurance company that has been in business for over 100 years. Established in 1914, this company has a strong focus on serving the unique insurance needs of educators, firefighters, and law enforcement officers. They offer a range of insurance coverage options, including liability coverage, collision coverage, comprehensive coverage, and more.

What types of insurance policies does California Casualty Insurance offer?

California Casualty Insurance offers several different insurance policies to meet the needs of its customers. Some of the policies offered by the company include auto insurance, home insurance, renters insurance, and motorcycle insurance.

Does California Casualty Insurance offer discounts?

Yes, California Casualty Insurance offers multiple discounts to eligible policyholders, such as multi-policy discounts, good driver discounts, teacher and first responder discounts, anti-theft discounts, and safe driving discounts.

How can I get a quote from California Casualty Insurance?

To get a quote from California Casualty Insurance, you can visit their website and fill out a form with your personal information and insurance needs. You can also contact their customer service department by phone to get a quote or ask any questions you may have.

What do customers say about California Casualty Insurance?

Customers of California Casualty Insurance report that the company is easy to work with and that the claims process is quick and straightforward. The company has received positive reviews for its commitment to quality and customer satisfaction.

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Imani Francies

Insurance and Finance Writer

Imani Francies is a finance and insurance writer who has strong media and communication skills with a bachelor's degree from Georgia State University. She began her writing career freelancing with various blogs and internships while working full-time as an early childhood educator. She has significant experience in both print and online media as a writer, editor, and author. She works efficient...

Insurance and Finance Writer

Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency,Β FCI Agency, for 15 years (BBB A+). He isΒ licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.comΒ andΒ Safeco. HeΒ reviews content, ensuring tha...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for California Casualty Group

4.17 (144 reviews)
1
January 14, 2023

momof4o

PROCESS MY CLAIM!!!

I submitted a claim online through my account on 12/23/2022. I eventually called and spoke with [REDACTED NAME] who processed the claim on 12/27/2022. I have emails showing I submitted online claims on 12/23 and as of 12/27, nothing had been received. Now, after the claim was submitted, no one even went out to work on the estimate of my car until 1/3/2023. Since the adjuster has been out, my auto body place emailed the repairs on 1/3, called ...
I submitted a claim online through my account on 12/23/2022. I eventually called and spoke with [REDACTED NAME] who processed the claim on 12/27/2022. I have emails showing I submitted online claims on 12/23 and as of 12/27, nothing had been received. Now, after the claim was submitted, no one even went out to work on the estimate of my car until 1/3/2023. Since the adjuster has been out, my auto body place emailed the repairs on 1/3, called again on 1/6 to which the adjuster needed the email sent again, called again on 1/7 and received no answer, and today 1/9, still no progress. I called [REDACTED NAME]. later in the day on 1/9- he commented how he saw the adjusters notes from a week ago, called the auto place and placed me on a 32 minute hold to which he promised he would have all items expedited. 1/13/2023 my auto body place called and stated [REDACTED NAME] not called them back since. The auto body place and myself called and left messages yesterday and as of 1/13/23- parts (that are on back order) have still y yet to be ordered. I only have a car for 30 days-19 days later, I am still waiting. I commute an hour to work- one way. I also have 4 children and a husband and due to costs, can only use a car that fits part of my family. I use CalCas for my auto and home owners insurance and will be cancelling my policy for both, immediately. Looking at the other reviews, the reputation speaks for itself. I held off as long as possible on getting my rental car as I only have 30 days covered. This is absolutely unacceptable that it has been 3 weeks with little to no progress. I am a paying and working customer who should be given an extension on the rental car allotment. No one is doing their part and regardless of holidays and days off, people still have lives and have to go on. The auto body shop knows for a fact that parts are on back order and that once the initial issues are handled, there could be other issues which would extend my time of need for a rental.
1
June 2, 2022

cmestaz

CalCas does not care about their customers

I am a current member of CalCas. I have had my home and car insurance with them for over 6years. I was in a car accident a month ago. I was hit from behind on the freeway by another driver. I am a California resident and was in Arizona at the time of the accident. The car hit me from behind and I hit the car in front of me therefore, you can imagine the impact. Immediately following the accident I went to the ER. I was in a lot of pain and on med...
I am a current member of CalCas. I have had my home and car insurance with them for over 6years. I was in a car accident a month ago. I was hit from behind on the freeway by another driver. I am a California resident and was in Arizona at the time of the accident. The car hit me from behind and I hit the car in front of me therefore, you can imagine the impact. Immediately following the accident I went to the ER. I was in a lot of pain and on medication. I reported it to my insurance and called my attorney that same day. At the time, I also had to find a ride back to California because my car was not derivable and it was a Friday evening. When I spoke with my attorney he said he would take care of the car and have it towed to a shop. You can imagine I was relieved that it was one less thing to worry able under the stressful circumstances. My car was considered a total loss and I am currently going back and forth with the total loss adjuster [REDACTED NAME] [REDACTED NAME] who is taking the tow charge of $1875 out of the settlement. Mind you Calcas is getting $15,000 from the car that hit me and I've been a loyal member for many years. He had the audacity to say "IN GOOD FAITH" they are paying $1875 however, taking it out of my settlement. As we all know the prices of cars right now is outrageous and every dollar counts. Calcas doesn't care about their customers it's all about the money. They don't care about the situation I was in nor are they taking into consideration the stress the are causing. I am currently looking for another insurance company. I hope my story prevents this from happening in the future.
1
July 21, 2021

Auston8

Thieves

Canceled my insurance with them two or three weeks ago. Was told I was getting refunded 43 dollars to find out they took another monthly payment out after I cancelled so 120 dollars about and called to see why they took more money instead of refunding me and they basically told me tough luck. I feel robbed.
5
January 10, 2021

Hsmith

Awesome company!

They are amazing to work with! We he’d an auto accident and they were very quick to issue payment for the damages. Prices are very reasonable!!
4
October 2, 2020

yasuo

good brand, i like it, thank you so much and thank so survey

this company is an best brand, i trust it, i will share everybody, this is safe, quality, and best price
5
June 10, 2020

CCLady7

Never had any problems

I've never had a problem getting a claim processed and the rates are good. Customer service is always helpful and I appreciate the annual coverage review where they go over anything that changed in the past year and make sure your coverage is still appropriate.
1
April 8, 2020

doejon1

Horrible Claims

Horrible Claims, most unprofessional people I have ever dealt with. Could not provide requested documentation.
5
February 24, 2020

bullshead

great prices

i do not have much to say because we havent had any claims or accidents thus far. but they have great prices
5
November 8, 2019

Scan1973

Best price anywhere!

Super service! A sleeper company. Best prices anywhere. I am not changing my company because of California Cas!,
1
October 2, 2019

casteel81

Very poor service throughout

I found out about California casualty through my United airlines program. I was very excited to sign up with a company bundled with another company that I used so frequently. It was supposed to be cheaper which it wasn't but I went ahead anyways. I was told after a month that they couldn't cover my wife because she had a suspended license even though she's never had a suspended license. I went to the DMV and provided the paperwork to show that sh...
I found out about California casualty through my United airlines program. I was very excited to sign up with a company bundled with another company that I used so frequently. It was supposed to be cheaper which it wasn't but I went ahead anyways. I was told after a month that they couldn't cover my wife because she had a suspended license even though she's never had a suspended license. I went to the DMV and provided the paperwork to show that she did not have a suspended license. They still insisted or not covering her and even went so far as to send me exclusionary paperwork for me to sign. We went with another insurance company after I was told that she was not and could not be covered. we moved shortly after that and I got very threatening letters in the mail saying that I would go to collections if I didn't pay my bill. I called numerous times to find out what was going on but was never able to be covered with a supervisor. I told them I didn't feel like I should have to pay the prorated portion of the last couple weeks as my wife was not covered I should just pay for my portion well now it's into October and I received my first collection notice from them and still have not heard from a supervisor. So I went on today and paid the balance as most humans cannot afford to have collection notices. I would avoid them at all cost. I went back to Geico which is not only cheaper but can obviously cover my wife.
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