Bristol West Insurance Group Reviews

  • 2.06 / 5 based on 4 Reviews | Submit Your Review
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    A.M. Best:A

    Company Information

    900 South Pine Island Road
    Suite 600
    Plantation, FL 33324
    (888) 888-0080
    (954) 316-5218 (Fax)
    http://bristolwest.com


    Last Updated: 2018-02-25

    Company Reviews (4)

  • 1 of 1 people found the following review helpful.

    Difficult, price gougers, August, 2017

    We were transferred to Bristol West as 21st Century stopped writing auto policies in our state.

    It was easy as pie to continue our coverage, altho they jacked up our rates for slightly less coverage, and charged a $10 fee for us paying monthly. We kept the coverage for 2 months while shopping for an additional policy which would provide home/auto coverage since we were previously bundled and would now be missing that discount.

    Bristol West made it extremely difficult to cancel our policy, which required multiple phone calls (because each phone call resulted in a something not being disclosed or done incorrectly) emails, and finally, a blank photo of my signature, which is concerning since it could technically be used for anything.

    After our policy cancelled, I got another bill, for canceling the policy, which is a policy charge. They told me it was on my declarations page (it's not) and when I asked for an explanation of what it is, they can't explain it. First they say it's pro-rated, then they say it's a leftover balance. Yet nowhere in my paperwork does it show this charge.

    Glad we switched to a different carrier. I've never had such difficulty with an insurer before.

    • Car Insurance
    • Bellingham, WA
    • Female
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    Other insurance company, December, 2016

    Awful in handling the other person who was not at fault. Will not help or return phone calls for a month straight!! I got hit by a person insured with them (also known as Foremost). They barely helped me. The guy who was helping left. They gave me a new person and he has not been in contact with me for a month. I am currently looking for a lawyer. WORST INSURANCE COMPANY I HAVE EVER HAD TO DEAL WITH!

    • Other Insurance
    • Fort Wayne, IN
    • Female
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    Price-gouging SCAM!, February, 2015

    Foremost Insurance / Bristol West insurance scammers.

    They will quietly stick it to you after the 1st 6 months. Total greedy scam!

    • Car Insurance
    • Tampa, FL
    • 105 Year Old Male
    • Customer for Less than 6 Months
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  • 1 of 4 people found the following review helpful.

    Satisfied with current agent, March, 2012

    I am satified with my current agent but if I could get a better rate I might change my coverage.

    • Car Insurance
    • Wichita Falls, TX
    • 67 Year Old Male
    • Customer for 3 - 5 Years
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