Bankers Life and Casualty Reviews

  • 3.61 / 5 based on 15 Reviews | Submit Your Review
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    Financial Ratings

    A.M. Best:A-
    S&P Rating:BBB+
    Moody's Rating:Baa1
    Fitch Rating:BBB+

    Company Information

    11825 N. Pennsylvania Street
    Carmel, IN 46302
    (312) 396-6000
    (317) 817-2161 (Fax)
    https://bankerslife.com


    Last Updated: 2018-08-16

    Company Reviews (15)

  • 7 of 7 people found the following review helpful.

    Horrible customer service !!!, August, 2016

    The agent stood up my 96 yr old father for 3 appointments and then referred us on to the home office. They would not give us a valid reason to refuse claim payment. I waited 6 hours for a call from a supervisor, who never did call back. Need to get a lawyer and file a consumer complaint now.

    • Health Insurance
    • Denver, CO
    • 67 Year Old Female
    • Customer for 5+ Years
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  • 4 of 4 people found the following review helpful.

    Avoid this company like the plague, April, 2017

    Everything is hunky-dory with this company when they are taking your money. I cancelled my policy with them before 1-1-2017, which was my effective date with my new company, but they decided to take money from my account in January. I realized this when my statement came in Feb., and I immediately called and requested they give my money back. I have sent at least 3 letters with the information they requested. Every time I would send one, I would get a letter back saying they needed more. I have also called numerous times and continue to get the run-around from them, especially from Dawn Webb , who was supposedly put "in charge" of my case. Now, they want me to contact my new insurance company to have them change my effective date so they don't have to pay back the money. I should put myself and my new company out because these greedy bastards screwed up and now want ME to jump through hopes because their sorry asses screwed up. Not gonna happen.

    • Health Insurance
    • Cleveland, OH
    • 68 Year Old Female
    • Customer for 2 - 3 Years
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  • 3 of 3 people found the following review helpful.

    Stay away from Bankers Life!, November, 2016

    My mother has long term care policy. Agents just want to sell policy, when time comes to enter a claim, they are not at all helpful! Not their job, call 800 number and try and work through the hoops! Stay away from this company, and your aspirin bill will go down.

    • Other Insurance
    • Vermillion, SD
    • Customer for 5+ Years
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  • 3 of 3 people found the following review helpful.

    Great Agents, December, 2015

    Agent was willing to discuss the coverage options, cost and benefits of different policies

    • Life Insurance
    • Fall River, KS
    • 62 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 2 of 2 people found the following review helpful.

    p0licy overall, December, 2015

    payment of policy ,the cost, cover what, what all do the insurance cover, who will my agent be, thank you

    • Life Insurance
    • Atlanta, GA
    • 75 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    great, November, 2015

    i like this policy and my agent

    • Life Insurance
    • Louisa, VA
    • 65 Year Old Female
    • Customer for Less than 6 Months
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  • 1 of 5 people found the following review helpful.

    January, 2013

    Company was referred by GEICO

    • Homeowners Insurance
    • North Venice, FL
    • 81 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    September, 2015

    Policy $ 178.00 per month.

    I am very pleased with Policy.

    • Life Insurance
    • Brandon, MS
    • 85 Year Old Female
    • Customer for 5+ Years
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  • 3 of 8 people found the following review helpful.

    May, 2013

    • Life Insurance
    • Deltona, FL
    • 47 Year Old Female
    • Customer for 5+ Years
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  • 2 of 6 people found the following review helpful.

    October, 2012

    • Homeowners Insurance
    • New Orleans, LA
    • 53 Year Old Female
    • Customer for 3 - 5 Years
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  • 1 of 2 people found the following review helpful.

    Poor follow up, February, 2016

    • Life Insurance
    • Kettle Falls, WA
    • 74 Year Old Female
    • Customer for 5+ Years
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  • 1 of 2 people found the following review helpful.

    Very Satisfied with what I have just need more, January, 2016

    • Life Insurance
    • Dublin, GA
    • 71 Year Old Female
    • Customer for 3 - 5 Years
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  • 1 of 4 people found the following review helpful.

    February, 2014

    • Life Insurance
    • Decatur, GA
    • 58 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 1 of 6 people found the following review helpful.

    February, 2015

    • Life Insurance
    • Saint Paul, MN
    • 62 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 3 people found the following review helpful.

    July, 2013

    • Life Insurance
    • Jacksonville, FL
    • 76 Year Old Female
    • Customer for 5+ Years
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