Assurant Health Reviews

  • 3.28 / 5 based on 27 Reviews | Submit Your Review
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    Company Information

    One Chase Manhattan Plaza
    New York, NY 10005
    (212) 859-7000
    http://assurant.com


    Last Updated: 2018-09-20

    Company Reviews (27)

  • 2 of 2 people found the following review helpful.

    their policy: tough, we alredy got your money, October, 2014

    AVOID THEM. LIKE THE PLAGUE. If you have plague, you'll still want to avoid

    them, because odds are they'll argue with you about it endlessly and hope

    you die before your claim gets done.

    I had catastrophic with them for 10 years, never cost them a cent.

    Overnight they triple my rates, never bother to call. Yes, they sent a

    letter, but it looks exactly like every other age-step increase letter.

    So I didn't read it. I called them up as soon as I realized the situation

    and asked if they would like to refund the increase out of a sense of decency

    to a long-time customer whose given them $10000+ and never claimed a cent.

    Well guess what, they don't have any sense of decency. They don't give

    a rip about their reputation (its already terrible, as you will see if you

    compare reviews). Insurance companies with this general strategy deny claims.

    They contest treatments in contravention of their contract,

    and make you go to court sick or dying if you want to get them to pay. Its a

    *deliberate* strategy with your more scummy insurance companies, and these

    guys definitely qualify as scum. I strongly suggest you look elsewhere.

    • Health Insurance
    • Fairbanks, AK
    • 37 Year Old Male
    • Customer for 5+ Years
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  • 3 of 6 people found the following review helpful.

    Criminal Enterprise, May, 2013

    I bought a washer / dryer from Home Depot with an extended policy from Assurant. When the washer broke, I call Assurant. Without even looking at my washer, they told me my problem wasn’t covered. I convinced them to look at the washer. The washer was in a utility room behind my house which they told me violated the warranty. In reality they never had any intention to repair the washer. I was promised a full refund for the washer and dryer policy. I paid $199. The sent $38. Every person that I spoke to was rude and ignorant. I believe that their business model is to write the policy and do everything they can not to fulfill the terms of the policy. Home Depot no longer does business with them.

    • Other Insurance
    • Sewell, NJ
    • Customer for 1 - 2 Years
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  • 1 of 1 people found the following review helpful.

    Company does not pay physician claims, February, 2015

    I am a physician who diagnosed a patient with cancer. Despite multiple claims submitted, Assurant does not pay claims. I keep getting multiple requests for records, which have been responded to. Customer service is in India, and when you call, you get a circular conversation regarding the patient needing to send in an authorization for medical records to be released (they already have the records). Stay away from this company at all costs!

    • Health Insurance
    • Pittsburgh, PA
    • Customer for 6 Months - 1 Year
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  • 1 of 1 people found the following review helpful.

    cost, December, 2012

    my policy jumped from 288.00 to 321.00, much to high of a price hike. I didn't have a choice of insurance companies and it looks like I have had highway robbery done to myself!! I am just a stupid person trying to have a half decent place without having to worry about landlords no taking care of their places and having renters go without a toilet or shower for more than a week! soon persons making less than 33,000.00 in the U.S. will have to live in cardboard shack like people in Haiti!!

    • Homeowners Insurance
    • Hampden Village Mobile Home Park, PA
    • 52 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    wanted a change, July, 2012

    just wanted to see if anything better was out there.

    • Renters Insurance
    • Plant City, FL
    • 39 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    Customer Service is TERRIBLE, June, 2018

    All I wanted to do was go from a yearly billing, to monthly billing. Took 4 phone calls and they still screwed it up. Asked for supervisor and after 35 minutes on hold was told no supervisors were available.

    Poor business practices and as soon as I can I will be changing.

    • Renters Insurance
    • Colorado Springs, CO
    • Customer for Less than 6 Months
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  • 0 of 0 people found the following review helpful.

    Assurant., November, 2015

    I have to find another insurance provider. Assurant is leaving the state.

    • Health Insurance
    • Fairbanks, AK
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    What a joke, October, 2015

    I have had multiple issues with my plan. Starting out with the fact that they said my newborn son wasn't born in the US so they kicked him off the insurance about 6 months in. Turns out someone typed in his social security number which waved red flags. After 2 months he finally was added back on. Only to find out that the plan we were originally on no longer existed so it was a fight to get him the original plan my husband and I were on. After all the problems I cancelled the insurance on 8/28, no payment was drafted in September but then in October I received a letter the week of 10/19 stating they were going to pull money for my insurance out 10 days from the date of the letter which was from October 7th! My account was over drafted, which put a pause on me refinancing my house, and no money left in my account with a one year old who needs formula. When I called to talk to a manger I spoke to a women named Joyce, who pretty much told me there was nothing she can do. I'm not going to get my money back, and that it wasn't her problem I would need to call someone else. If that is the management department that they are working with everyone is in trouble. If Joyce doesn't like to try and help people she should look into a different profession other then customer service. I have never been more disappointed with any company in my life. I 100% don't suggest using Assurant ever! Unless you like rude people.

    • Health Insurance
    • Cincinnati, OH
    • 24 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    in need of different insurance, September, 2015

    Assurant will discontinue coverage in KS for 2016 and I am looking for insurance quotes and coverage. My premiums are paid by my husband's private disability insurance.

    • Health Insurance
    • Wichita, KS
    • 61 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    $ 8700.00 per year for insurance i dont use, November, 2014

    too much money for insurance I plan not to use.

    only have insurance incase of emergency or unforseen sickness

    • Health Insurance
    • Williams Bay, WI
    • 56 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    I am on a fixed income, October, 2013

    Assurant health has been good for me. Due to my inability to pay based on my income I need affordable healthcare.

    • Health Insurance
    • Plano, TX
    • 63 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    Review, October, 2013

    Liked it. No problem.

    • Health Insurance
    • Sarasota, FL
    • 64 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    Need a better Health Insurance, September, 2013

    I haven't used my insurance ever since I signed up

    No one gotten sick or have any illnesses

    thanks

    • Health Insurance
    • Upper Marlboro, MD
    • 50 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    Satisfactory, October, 2015

    • Health Insurance
    • Glendale, AZ
    • 57 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    October, 2015

    • Health Insurance
    • Clam Gulch, AK
    • 60 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    August, 2015

    • Health Insurance
    • Tampa, FL
    • 54 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    December, 2014

    • Health Insurance
    • Laramie, WY
    • 62 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • Miami, FL
    • 58 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    November, 2014

    • Health Insurance
    • Caledonia, MN
    • 18 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    October, 2014

    • Health Insurance
    • Roanoke, VA
    • 55 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 0 of 0 people found the following review helpful.

    February, 2014

    • Health Insurance
    • Sebring, FL
    • 51 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    February, 2014

    • Health Insurance
    • Anaconda, MT
    • 53 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    January, 2014

    • Health Insurance
    • Alexandria, VA
    • 53 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    August, 2013

    • Health Insurance
    • Bridgeport, CT
    • 40 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    May, 2013

    • Health Insurance
    • Westbury, NY
    • 57 Year Old Female
    • Customer for Less than 6 Months
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  • 0 of 0 people found the following review helpful.

    October, 2012

    • Homeowners Insurance
    • Naples, FL
    • 67 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    September, 2012

    • Renters Insurance
    • Brandon, FL
    • 35 Year Old Female
    • Customer for 2 - 3 Years
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