American Family Other Insurance Reviews

  • 1.75 / 5 based on 6 Reviews | Submit Your Review
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    American Family insurance is the third largest mutually held insurance company in the United States. They are primarily represented by independent agents, with 5 subsidiary companies in addition to the parent company. They are the 9th largest home insurance provider and the 10th largest provider of auto insurance.

    Financial Ratings

    A.M. Best:A
    Fitch Rating:A+

    Company Information

    6000 American Parkway
    Madison, WI 53783
    (608) 242-4100
    (877) 571-4803 (Fax)
    http://amfam.com


    Last Updated: 2019-09-28

    Company Reviews (6)

  • 14 of 15 people found the following review helpful.

    Continually passed over, May, 2015

    My car was legally parked on the side of a very wide road and hit by a driver insured by American family( along with a se cons car). The incident occurred 11 weeks ago, I still don't have a car. They are trying to say their client "passed out" and are "investigating". How long can that possibly take? Either it happened or it didn't, either way their client hit two parked cars and they should cover it, this company has no moral compass.

    • Other Insurance
    • Appleton, WI
    • Customer for Less than 6 Months
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  • 0 of 1 people found the following review helpful.

    S h I t t y comp, February, 2017

    There insured person hit and ran. They continue to deny reasonable claims.

    I warn people to stay away. Read all reviews

    • Other Insurance
    • Kennewick, WA
    • Customer for Less than 6 Months
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  • 0 of 1 people found the following review helpful.

    It has ben good, April, 2012

    They have been good to us, helpful and informative. They have alway let us know what was new and if there was something that we needed.

    • Other Insurance
    • South Jordan, UT
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Comany shows disregard in handling of customer's p, August, 2019

    I continue to receive promotional materials and mailers from this company, even after multiple requests have been made. Based on my experience in how this company shows disregard towards customer's personal and private information, I will not be doing business with this company.

    "In you they take bribes to shed blood; you take interest and profit and make gain of your neighbors by extortion; but me you have forgotten, declares the Lord God.” Ezek 22:12

    • Other Insurance
    • Arvada, CO
    • Customer for Less than 6 Months
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  • 0 of 0 people found the following review helpful.

    Find another Insurance Company, June, 2017

    This place is awful. They do not know how to cancel your insurance and will be dealing with it a year later. Customer service is awful. Was told they are right customer is wrong. When your the customer reaching out to them and nobody is reaching out to you not sure how that is great customer service!!!

    • Other Insurance
    • Dahlonega, GA
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    No follow through on a claim, December, 2016

    It has been over a month since a policy holder of American Family damaged my home. They have called once to say a claim was opened over a month ago but not a word since. Their insurance agent has have failed to return over a dozen calls.

    • Other Insurance
    • Denver, CO
    • Customer for 5+ Years
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