Allstate Renters Insurance Reviews

  • 3.93 / 5 based on 52 Reviews | Submit Your Review
    Satisfaction
    Claims
    Cost
    Billing
    Service
  • Compare Free Insurance Quotes
    •  Privacy & Security Protected

    Allstate is the largest public lines insurance company in the United States and the second largest underwriter in the world. They are the largest publicly held insurance company in the country, and are represented by more than 14,000 dedicated agents, as well as policies distributed through independent agents, banks and other institutions. Approximately 60% of all policies written through Allstate are auto insurance policies.

    Financial Ratings

    A.M. Best:A+
    S&P Rating:AA-
    Moody's Rating:Aa3
    Fitch Rating:A+

    Company Information

    3075 Sanders Road
    Suite G2H
    Northbrook, IL 60062
    (847) 402-5000
    (847) 402-9116 (Fax)
    https://allstate.com


    Last Updated: 2019-09-18

    Company Reviews (52)

  • 6 of 7 people found the following review helpful.

    Cost, December, 2013

    Looking for a better rate. Had rate increase with no claims loss. Will move to another carrier with better rates.

    • Renters Insurance
    • Richardson, TX
    • 54 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 8 of 10 people found the following review helpful.

    Satisfied Customer, August, 2012

    Allstate has been a fine company for our renters insurance. They seem to have gone up in premium even though we haven't filed any claims; so we are searching for a lower rate.

    • Renters Insurance
    • Birmingham, AL
    • 50 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 4 of 5 people found the following review helpful.

    home insurance, June, 2014

    I am insured with Allstate, but they don't insure homes on the market for sale.

    • Renters Insurance
    • Greenville, MS
    • 68 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 4 of 5 people found the following review helpful.

    They made me review to proceed, January, 2014

    I wrote one. Good service for a high price. Local LA agents are disinterested in getting new customers.

    • Renters Insurance
    • Los Angeles, CA
    • 58 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 6 of 8 people found the following review helpful.

    Excellent Provider for 5 years, March, 2014

    I have had great rates with Allstate for at least 5 years, but in the last year, the rates have started going up little by little each month. I think it's time to shop around.

    • Renters Insurance
    • Salt Lake City, UT
    • 33 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 6 of 9 people found the following review helpful.

    March, 2014

    The company has a great customer service and the coverage is less for the same amount. Previously I was with State Farm for 20 years and they cost me more than $100 more/ month than Allstate.

    • Renters Insurance
    • Miami, FL
    • 75 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 5 of 8 people found the following review helpful.

    Change in coverage, November, 2012

    I have had an HO3 policy with Allstate for many year and only one claim, smoke damage. House recently sold in short sale and requested to change to HO4 Renters Policy, change denied due to prior claim. Forced to seek coverage with another carrier.

    • Renters Insurance
    • Palmdale, CA
    • 56 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    ????????, August, 2014

    none

    • Renters Insurance
    • Rochester, NY
    • 54 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Terrible claim processing and payments, March, 2018

    We got broken into our apartment and lost our electronics and some cash and jewelry. When we opened the claim, we were told that our laptops were old and had high depreciation. So for 10K worth of gadgets and they gave us 2.5K with two laptops valued at 120$. Then they told us that if we replaced the laptops within a year, we would be paid the depreciated values. We replaced our laptops and sent them the receipts and they had us hanging on for a month. When we called to inquire, they told us they wouldn't be able to pay us *anything*. And cited arbitrary reasons each time we called. After hours of negotiations and arguing, they finally paid us some amount of the replacement costs. They didn't give us a breakdown of any sort to tally, paid us through our registered account and declined to even walk us over their wrong breakdowns. Absolutely terrible customer care and they handle claims very shadily. I wouldn't recommend them to my worst enemy.

    • Renters Insurance
    • San Jose, CA
    • 26 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Worse claim dept ever, January, 2017

    I was robbed in July 2016, it is mid Jan 2017, and they still have not considered the claim. Made me talk to their attorney, and I can not get anything settled, worst cisomer service ever. AVOID AT ALL COST, They take your money without paying out any claims

    • Renters Insurance
    • Crown Point, IN
    • 52 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Easy, February, 2016

    Rate was less for good coverage. This was in Oregon, I am in South Carolina now.

    • Renters Insurance
    • Mount Pleasant, SC
    • 48 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Allstate Renter's Insurance, January, 2015

    I was very pleased with price, coverage and excellent customer service. My reason for not renewing is that they don't cover mobile homes (to which I'm moving).

    • Renters Insurance
    • Lake Butler, FL
    • 68 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Price Increase, August, 2013

    AllState have been fine but the provider raised the price arbitrarily even though we have never had a claim.

    • Renters Insurance
    • Mount Dora, FL
    • 72 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Price Increase, May, 2013

    The price for renewal went up too high considering we didn't have any claims at all.

    • Renters Insurance
    • Dora, AL
    • 59 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    May, 2013

    I need a price on a landlords package and what all it covers. That's all I want. Thank you Please do not call me just want an idea as to what i'm looking at.this is a friends email I do not have one.

    • Renters Insurance
    • Beckley, WV
    • 53 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Allstate review, April, 2013

    I really had no problem with Allstate, other than the fact the rate went up by 33%for the renewal. Since I had no claim or other problems with them , I thought it was a pretty sharp increase in cost

    • Renters Insurance
    • Houston, TX
    • 63 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Good Company, August, 2012

    Medium response time to inquires

    • Renters Insurance
    • Greensboro, NC
    • 59 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Great Service, May, 2012

    Of all the quotes I received, the one from Allstate was cheaper and the people who sent it out seem to really care. I appreciate all they have done to date.

    • Renters Insurance
    • Fort Walton Beach, FL
    • Customer for 6 Months - 1 Year
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 3 of 4 people found the following review helpful.

    raised premium to ridiculous amount, April, 2014

    • Renters Insurance
    • Houston, TX
    • 62 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 2 of 4 people found the following review helpful.

    September, 2014

    • Renters Insurance
    • Galveston, TX
    • 33 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    September, 2014

    • Renters Insurance
    • Hamilton, OH
    • 45 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    August, 2014

    • Renters Insurance
    • Stockton, CA
    • 49 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    minhleofiwwqd, July, 2014

    • Renters Insurance
    • Sioux Falls, SD
    • 38 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    April, 2014

    • Renters Insurance
    • Dallas, TX
    • 45 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 1 of 2 people found the following review helpful.

    December, 2012

    • Renters Insurance
    • Houston, TX
    • 28 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 2 people found the following review helpful.

    No complaints here!, April, 2014

    • Renters Insurance
    • Orlando, FL
    • 26 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 1 people found the following review helpful.

    February, 2014

    • Renters Insurance
    • Southport, NC
    • 65 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    August, 2016

    • Renters Insurance
    • Manchester, CT
    • 32 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    November, 2015

    • Renters Insurance
    • Orlando, FL
    • 36 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    June, 2015

    • Renters Insurance
    • Danville, WV
    • 63 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    May, 2015

    • Renters Insurance
    • New Iberia, LA
    • 49 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    June, 2014

    • Renters Insurance
    • Virginia Beach, VA
    • 49 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    May, 2014

    • Renters Insurance
    • New Port Richey, FL
    • 36 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    March, 2014

    • Renters Insurance
    • Tulsa, OK
    • 57 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    February, 2014

    • Renters Insurance
    • Monroeville, PA
    • 68 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    January, 2014

    • Renters Insurance
    • Atlanta, GA
    • 73 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    October, 2013

    • Renters Insurance
    • Seattle, WA
    • 77 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    October, 2013

    • Renters Insurance
    • Dallas, TX
    • 38 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    September, 2013

    • Renters Insurance
    • Loganville, GA
    • 30 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    August, 2013

    • Renters Insurance
    • Lewisville, TX
    • 33 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    August, 2013

    • Renters Insurance
    • Albuquerque, NM
    • 34 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    August, 2013

    • Renters Insurance
    • Cleveland, OH
    • 49 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    July, 2013

    • Renters Insurance
    • Tuscaloosa, AL
    • 63 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    July, 2013

    • Renters Insurance
    • Corpus Christi, TX
    • 48 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    July, 2013

    • Renters Insurance
    • Dallas, TX
    • 29 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    June, 2013

    • Renters Insurance
    • Arlington, TX
    • 53 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    May, 2013

    • Renters Insurance
    • Mercer Island, WA
    • 36 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    April, 2013

    • Renters Insurance
    • San Antonio, TX
    • 63 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    April, 2013

    • Renters Insurance
    • El Dorado Hills, CA
    • 59 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    Allstate Review March 2013, March, 2013

    • Renters Insurance
    • District Heights, MD
    • 38 Year Old Female
    • Customer for 3 - 5 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    September, 2012

    • Renters Insurance
    • Norwalk, CT
    • 41 Year Old Female
    • Customer for 2 - 3 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |

  • 0 of 0 people found the following review helpful.

    September, 2012

    • Renters Insurance
    • Conyers, GA
    • 50 Year Old Female
    • Customer for 1 - 2 Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |