3.11 / 5 based on 39 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
Allied Mutual was originally founded in 1929. Allied Insurance has grown to be a strong company in the areas of auto, home and special insurance applications. Special lines of insurance include range and farm coverage, and coverage for boats, ATVs and recreational vehicles. The company is currently owned by Nationwide, and is distributed via independent agents and brokers throughout most of the country. With more than 80 years of insurance underwriting, the company makes a suitable choice for long term insurance needs, including home or commercial business coverage.
Company Information1100 Locust Street
Des Moines, IA 50391
(515) 508-3697 (Fax)
Company Reviews (39)
Poor Choice, December, 2014
Does not look in the best interest of client-does anything in order to raise rates-poor communication- - Very concealing in their actions
Abysmal Communication Rude Customer Treatment, July, 2015
Limb fell on our roof during heavy snow - Took weeks before anyone came to look and longer to remove - Removal subbed to 2 guys in a pickup who charged a lot and did not even haul away the huge limb - Adjuster from their "preferred" contractor said he was afraid of heights. Naturally the damage was assessed LESS than our deductible. Repairs done by another sub - patched even though roofer said the whole roof was damaged INcluding damages resulting from limb removal by the other sub. Agency in Ohio was rude and lacked basic knowledge of process and details - "supervisor" yelled at us over the phone when we complained that our email address had been give but never recorded several times. Rates have gone up annually on car and home. Policies were sold out-of-state a few years ago by local agency. Agency in Ohio, adjuster in Iowa, call center <= who knows? Response on claim required many calls and few call-backs. Allied may be "Nationwide" but NOT on your side.
BE AWARE READ THIS BEFOR YOU SELECT ALLIED, September, 2015
I hope I could give them negative star! I had 2 cars insured by them, my owned home and also a renter's insurance for home I had rented. I used to pay all premium at the beginning of my term so I don't have to pay monthly, and my balance was always positive.
My wife had a minor accident in the car parking and naturally she exchange the insurance information! however, we realized that Allied had canceled our policy one month back due to $200 being under balance that was due to adding and cancelling a car and home at the middle of the insurance year.
They had sent the notification to our former address (they had both old and new addresses in their file) I don't know why. and when we have not taking any action (how would we know!?) they cancelled entire policy. 2 cars and 1 house got cancelled all together! they have not even call us for notification! and we would not even know it until recent accident.
I called their 1800 number, the guy was not polite and told me we cannot do anything about it.
It is frustrating we pay this much of money to them and we wont receive any service.
They offered me to renew the contract but I never go back to them again. This time we were lucky there was no injuries involved. We were driving our car 1 month and we did not know that we have no insurance!
Do not go with this company at all
just a terrible company, December, 2015
This company is Aggressive, rude, and negligent and has no concern about clients. It's unfortunate I used this company and have to deal with the mess during this holiday season. I would rate it a solid F
Good until your first claim, July, 2015
We had a claim from storm damage. After 12 years with this company and no prior claims, it should not have been a problem. They only paid about half of what the damage actually cost to get repaired. Couldn't understand the customer service agent and did not know what else to do. They said our rates would not go up because we had never submitted a claim, but a little over a year later, our policy skyrocketed. Of course they would not lower the rates. I am currently getting quotes and will not renew with Allied.
The Allied Insurance Scandal, February, 2015
All communicable services were down at my restaurant and catering business during the busiest time of year. The 5 year old faulty wire was fixed at my location by a technician, in which Allied claimed it was at a substation. They proceeded to tell me that the wire fell under Wear and Tear that was excluded and my losses were not covered. I was declined a successful resolution for months. They lied to me, wasted my time, stole my money and damaged my reputation. â€œWe are on your side,â€ is an absolute astonishing deceit!
bait-and-switch, March, 2015
I started with Allied in Sept of 2012 and my combined premium for home and auto was just under $900 for 6 months. By March of 2015, the combined 6 month premium was just under $1100. I made no claims on either policy during this time. When I asked, I was never given a reason for the increase. I feel I was baited with a more affordable rate to begin with Allied and then once on board, I was hit with unjustifiable premium increases. Get your insurance elsewhere.
Liars & horrible people , November, 2015
Since I left Allied, I had an old bill that they never paid. They absolutely are the WORST insurance company I have ever came across. They claim that they never received my bill from an urgent care. They claim that they have been trying to reach me for over a year. LOAD OF BS. I have never received any calls or ANY piece of mail from them. They are HORRIBLE and completely suck at customer service. SPECIFICALLY: ANNIE & DIANE from Claims Services. Do yourself a favor and just DO NOT get insurance with them.
stranded, February, 2013
We received a letter stating they were no longer representing the company and cancelling us. There was no help in securing new insurance. Emailed the agent, Gonzalez w/no reply.
home owners insurance, April, 2013
i have been very satisfied with allied except for price. seems they have gotten expensive, especially on a duplex that we own in middleton
Exremely poor custimer service, January, 2015
Claim was handled very poorly and Company was very deceiving in what was going to be covered.
They are definitely not a Company you would want to be insured by.
Home/Auto Insurance, May, 2015
I have had Allied for 3 years now and have had 2 major weather related claims and one auto claim. We had straight line wind and cost $28,000.00 in damages to our house, Allied was out within a week and gave us a check that day to start the repairs. 10 months later we had a major hail storm, gold ball sized hail. This time the claim was $19,800.00 on home, totaled my car @ $9,900.00 and $7,500.00 damage to my wife's SUV. They again gave us a check on the day that the adjuster was there except for on the totaled car.
Every time I have had a great experience with my local agent and with the Allied adjusters. I highly recommend them. And best of all our rates haven't went up!
I highly recommend Allied for all of your insurance needs!
insurance review, January, 2015
currently with allied no issues looking for better pricing
Homeowners, April, 2012
I believe that this is the best coverage for the money. I am very happy with this company. I will renew with this company if the rates stay competetive
Good Jon, March, 2013
I'm very satisfied..good job team
WAS NOT REAL HAPPY WITH THE CLAIM ADJUSTER. WAS A LITTLE UPSET WITH HOW THE CLAIM WASS TREATED.
Allied was great but we only hadand one claim because,the hurricane messed up a lot last and we had a lot to fix and they didnt give enough money,reason we are leaving because they are closing down,in november.
cost, January, 2012
Shopping for policy with conparable coverage and cost savings, along with better customer service and better options concerning billings and payments
Best Insurance Company I've dealth with, November, 2014
Allied has very good pricing and our claims experience have been professional, quick and fair. I like to buy insurance from an Independent Agent so I know I'm getting the best coverage for the money.
little costly but worth it when you need it, June, 2015
Although Allied is a little more costly then other insurance companies we have had nothing but good things when we were in an accident. My husband wasn't paying attention and hit someone on a Saturday night. By noon the next morning we were in a rental car. We had the rental for 15 days with no problems. The customer service we received exceeded our expectations. The lady I talked to was so nice we were laughing together on the phone. When we needed them, they were there to help every step of the way!
owener, September, 2012
allied company is ok but they stop issuing policy in michigan state
Disappointed lack of follow through in policy., August, 2016
More expensive, terrible coverage lack of knowledge by agents, terrible processing of claim policies that are different than everyone elses which causes more confusion. More paperwork which in turn does not allow for quick fix and use of investment.
Allied will drop you if you actually make a claim., January, 2016
My wife and I selected Allied for our home, auto, umbrella, and life insurance due to competitive rates. Sadly, after a short string of bad luck (one house and one car claim), Allied dropped us and failed to renew our policy. What kind of insurance company collects premiums all year, and then refuses to insure you in the future when you actually use the service they sell?
In the parlance of our times, Allied sucks!
Dropped without notification, July, 2016
I was with this company for close to 7 years. I used auto pay to pay my monthly bill on the 24th of each month. Well, I put money in my account late one month and I was unaware that my money wasn't drafted for payment. They dropped my service and reported $100 to collections with no notice! I had no idea I was driving without insurance... No calls, letters, emails. Oh and they dropped me after less than a month. This company had no employee loyalty.
decent company all around, June, 2016
good customer service very helpful but a little hefty on prices for not the best benefits i could get and would secretly jack up rates
Never filed a claim, but got cancelled, August, 2016
I worked for a government entity which operated a K-9 unit, and I boarded the dog at home. The government agency agreed to sign docs to assume liability arising from K9 issues, but Allied cancelled my insurance anyway. Went with another major insurance company which had no concerns.
Satisfied Customer, August, 2016
This insurance is a bit on the pricier side but when I totaled my car a couple years ago they took care of everything!! No hassle, or arguing they made a stressful process easy and seamless.