AIG Insurance Reviews

  • 3.76 / 5 based on 47 Reviews | Submit Your Review
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    AIG and its subsidiaries form the largest conglomerate of insurance companies in the country and of the largest in the world. They are represented primarily through direct sales, although they are also represented through a subsidiary company, 21st Century Insurance. AIG has combined assets and premiums totaling more than 14 Billion dollars.

    Financial Ratings

    A.M. Best:A
    S&P Rating:A+
    Moody's Rating:A1
    Fitch Rating:A

    Company Information

    175 Water Street
    18th Floor
    New York, NY 10038
    (212) 770-7000
    (212) 770-0764 (Fax)
    http://aig.com


    Last Updated: 2018-04-22

    Company Reviews (47)

  • 5 of 5 people found the following review helpful.

    poor customer service, July, 2013

    I cancelled 3-4 months ago and their still billing me. I'm going with term life, less expensive and more insurance coverage.

    Thank you for understanding.

    Cy Tanner

    • Life Insurance
    • Fairbanks, AK
    • 52 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 4 of 4 people found the following review helpful.

    Submit a Claim and Get Nothing, March, 2017

    We have insured our vacation trips with AIG for well over a decade. Never had to submit a claim before this one. Basically, we had rented a condo and purchased airline tickets. The airline cancelled our flight, after we had arrived at the airport, finally rescheduling us to such an extent that we would have missed two of the five days of our rental. So, we opted not to go. The airline (American) refunded our tickets but AIG didn't reimburse us for the condo. We initially submitted the claim on line, which was denied. We called and inquired why and were informed they needed more documentation, we supplied that documentation and they (AIG) said they would call back. We're still waiting and when we call now get absolutely nowhere. Not using them again!

    • Other Insurance
    • Fuquay Varina, NC
    • Customer for Less than 6 Months
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  • 4 of 4 people found the following review helpful.

    They are not great at honoring a claim., September, 2016

    I took out Travel Gaurd insurance through them. They did not provide me with the fine print. I was stuck in the coup in Turkey and had to be rerouted back to where I had begun my flight and had to purchase brand new tickets to get home. They denied the claim.

    • Other Insurance
    • Marietta, GA
    • Female
    • Customer for Less than 6 Months
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  • 3 of 3 people found the following review helpful.

    Billing doesnt answer phone during bussineess hour, April, 2017

    I called 7084818100 and the hours of operation on Thursday is from 9 to 6. Well why did NO one answer when I called 3 times of this phone which is not mine and called 4 times of my personal phone. Very unsatisfied with this dept and hope this person can be removed from this establishment. Very rude and I will try after I send this out.

    • Car Insurance
    • Worth, IL
    • Female
    • Customer for 1 - 2 Years
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  • 2 of 2 people found the following review helpful.

    retired, May, 2013

    good company for 20 yrs now price doubled

    • Life Insurance
    • Chattanooga, TN
    • 65 Year Old Female
    • Customer for 5+ Years
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  • 3 of 4 people found the following review helpful.

    The best price quotes, January, 2012

    Have used this company through 2 vehicles and give the best options and policy plans and have been throughly happy for the past 5 years

    • Car Insurance
    • Friendswood, TX
    • 51 Year Old Female
    • Customer for 3 - 5 Years
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  • 1 of 1 people found the following review helpful.

    Worthless, April, 2018

    Save your money! Do not purchase travel insurance through this company, it is completely worthless. We had to cancel our granddaughter's trip through no fault of our own and our claim was denied. Losing the airfare was bad enough, but losing the additional insurance premium was a slap in the face!

    • Other Insurance
    • Lancaster, CA
    • 62 Year Old Male
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    No customer service response, November, 2016

    I had travel insurance that was supposed to pay for missed or interrupted flights, I filed a claim for six weeks ago and three emails later still no response from the representative. AIG is good at taking your money but poor in reimbursement. I would never use them again or recommend them to anyone.

    • Other Insurance
    • Smithfield, VA
    • 69 Year Old
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    want a change, September, 2014

    would like to change renters insurance company,due to price. need a resonable monthly rate,paying to much. when i'm on a set income.

    • Renters Insurance
    • South Amboy, NJ
    • 47 Year Old Female
    • Customer for Less than 6 Months
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  • 1 of 4 people found the following review helpful.

    September, 2013

    I have citizens insurance right now. they were not on the list to select

    • Homeowners Insurance
    • Port Charlotte, FL
    • 57 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 1 people found the following review helpful.

    satisfied customer, August, 2012

    I'm such a satisfied customer. I'm happy with my policy, the customer service and also everything overall. I would most definitely recommend this to my friends.

    • Car Insurance
    • West Palm Beach, FL
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    Life insurance my job pays for, May, 2013

    company insurance

    • Life Insurance
    • Columbus, GA
    • 44 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    Agent Alan Joyce., July, 2013

    I was day-care teacher to Alan's sons.He helped me get a policy and even when his oldest son died he was very kind.I recommend him highly.I avoided all calls lately due to Trauma but will be contactin him soon to re-do benefits now that my family has grown.

    • Life Insurance
    • Hendersonville, TN
    • 51 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Looking to sho to save Money, June, 2013

    With all the internet and Insurance companies out there I want to be assured I am getting the Best coverage for my dolaar I possiblly Can

    • Life Insurance
    • Dalton, GA
    • 47 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Best Florida Rate, February, 2013

    I understand Florida has just recently given seniors special insurance cuts in car and home insurance. Checking to see if I can get in on these savings.

    • Homeowners Insurance
    • Ocala, FL
    • 82 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    Survey, February, 2013

    No opinion either way. We have not had claims. I believe we can get a better price.

    • Homeowners Insurance
    • Mims, FL
    • 76 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    October, 2012

    Vacant home insurance only for three months

    • Homeowners Insurance
    • Port Richey, FL
    • 50 Year Old Female
    • Customer for 1 - 2 Years
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  • 5 of 6 people found the following review helpful.

    May, 2013

    • Life Insurance
    • Edison, GA
    • 43 Year Old Female
    • Customer for 6 Months - 1 Year
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  • 1 of 1 people found the following review helpful.

    November, 2014

    • Life Insurance
    • Los Angeles, CA
    • 60 Year Old Female
    • Customer for 5+ Years
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  • 1 of 2 people found the following review helpful.

    May, 2014

    • Renters Insurance
    • Sandston, VA
    • 36 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 3 people found the following review helpful.

    March, 2014

    • Homeowners Insurance
    • Daytona Beach, FL
    • 63 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 1 people found the following review helpful.

    January, 2014

    • Life Insurance
    • Beloit, KS
    • 66 Year Old Female
    • Customer for 5+ Years
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  • 0 of 2 people found the following review helpful.

    IRB, Univox and Opinion Central, January, 2014

    • Renters Insurance
    • Stamford, CT
    • 25 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    October, 2013

    • Renters Insurance
    • Menomonee Falls, WI
    • 71 Year Old Female
    • Customer for 5+ Years
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  • 0 of 2 people found the following review helpful.

    September, 2013

    • Homeowners Insurance
    • Port Saint Lucie, FL
    • 62 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    September, 2014

    • Homeowners Insurance
    • Boca Raton, FL
    • 49 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    August, 2014

    • Homeowners Insurance
    • Palm Coast, FL
    • 74 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    May, 2014

    • Homeowners Insurance
    • Brooklyn, NY
    • 84 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    March, 2014

    • Homeowners Insurance
    • Tacoma, WA
    • 45 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    February, 2014

    • Life Insurance
    • Valdosta, GA
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    November, 2013

    • Homeowners Insurance
    • Navarre, FL
    • 47 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    September, 2013

    • Homeowners Insurance
    • Pearland, TX
    • 41 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    August, 2013

    • Homeowners Insurance
    • Tampa, FL
    • 62 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    August, 2013

    • Homeowners Insurance
    • Boca Raton, FL
    • 46 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    July, 2013

    • Life Insurance
    • Butte, MT
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    June, 2013

    • Homeowners Insurance
    • Apalachicola, FL
    • 54 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    June, 2013

    • Homeowners Insurance
    • Lakeland, FL
    • 67 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    June, 2013

    • Life Insurance
    • Plainville, CT
    • 61 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    June, 2013

    • Homeowners Insurance
    • Leesville, LA
    • 54 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    May, 2013

    • Homeowners Insurance
    • Hernando, FL
    • 54 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    May, 2013

    • Life Insurance
    • Wahiawa, HI
    • 50 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    May, 2013

    • Homeowners Insurance
    • Palm Coast, FL
    • 69 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    April, 2013

    • Homeowners Insurance
    • Belleville, IL
    • 50 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    April, 2013

    • Life Insurance
    • Medford, WI
    • 30 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    March, 2013

    • Homeowners Insurance
    • Riverview, FL
    • 38 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    March, 2013

    • Homeowners Insurance
    • Howard, KS
    • 43 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    February, 2013

    • Life Insurance
    • West Orange, NJ
    • 53 Year Old Female
    • Customer for 5+ Years
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