AIC Car Insurance Review & Ratings (2024)

Discover comprehensive AIC car insurance review and ratings to make informed decisions about your coverage. Gain valuable insights from our professional resource, offering unbiased information, expert analysis, and customer experiences. Evaluate AIC's offerings thoroughly and find the best car insurance coverage tailored to your specific needs.

UPDATED: Oct 18, 2024Fact Checked

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Oct 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Oct 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Oct 18, 2024Fact Checked
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The Agency Insurance Company

Average Monthly Rate For Good Drivers

$94

A.M. Best Rating:

A (Excellent)

Complaint Level:

Med

Pros

  • Competitive rates compared to certain top insurance providers in Maryland.
  • Wide variety of coverage options available for both personal and commercial policies.

Cons

  • Medium complaint level indicated by the number of complaints received by the Better Business Bureau and the National Association of Insurance Commissioners.

The Agency Insurance Company provides personal and commercial car insurance to Maryland, Pennsylvania, and Virginia drivers. The company has competitive rates and offers a wide variety of coverages. Additionally, the company has been rated an A by A.M. Best.

Learning more about the Agency Insurance Company will help you decide if the company is a good option for your needs. Now that you know about the Agency Insurance Company, enter your ZIP code to get free car insurance quotes in your area.

What You Should Know About Agency Insurance Company

Welcome to our comprehensive AIC Car Insurance Review. In this article, we provide an in-depth analysis of AIC Car Insurance, covering essential topics such as coverage options, customer satisfaction, claims process, and affordability. Our aim is to equip you with valuable insights to make informed decisions when it comes to your car insurance needs. To ensure you get the best rates and coverage, we encourage you to enter your zip code below.

  • The Agency Insurance Company provides all of the standard auto coverages
  • The Agency Insurance Company provides coverage in Maryland, Pennsylvania, and Virginia
  • The Agency Insurance Company has been rated an A by A.M. Best

By doing so, you can compare rates from top insurance providers in your area and find the perfect car insurance plan that meets your requirements. Don’t miss out on this opportunity to secure the ideal coverage and drive with peace of mind.

The Agency Insurance Company provides car insurance to Maryland, Pennsylvania, and Virginia drivers. Customers can find affordable rates for the standard coverages, and the company has been rated an A by A.M. Best. Knowing more about the Agency Insurance Company will help you determine if the company is a good fit.

Before starting this Agency Insurance Company review, enter your ZIP code to find free car insurance rates in your area.

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Agency Insurance Company Insurance Coverage Options

Rather than offering combined plans, auto insurance companies sell coverages individually. This process allows drivers to customize their policies to meet their needs. For this reason, knowing the available insurance options from each company is essential.

The Agency Insurance Company provides the standard auto coverages for personal and commercial vehicles. The following table shows the plans available from the Agency Insurance Company.

Agency Insurance Company Auto Insurance Coverages

Auto Insurance TypesPurpose of Coverage
Bodily injury liabilityPays for medical bills if someone else suffers an injury in an accident caused by you.
CollisionCovers damage to your car after an accident.
ComprehensiveCovers damage to your car when you’re not driving.
Medical paymentsCovers medical costs caused by an accident regardless of who is at fault.
Personal injury protectionCovers medical expenses for you and your passengers after an accident.
Property damage liabilityLiability coverage that covers the cost of any property damage you’ve caused in an accident.
Uninsured/underinsured motoristCovers the costs if you’re in an accident caused by a driver with little or no car insurance.

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In addition to the standard coverages, the company also provides towing and labor coverage for personal and commercial policies. Commonly called roadside assistance, towing and labor provides drivers that break down with support like:

  • Battery service
  • Flat tire repair
  • Gas delivery
  • Towing

The company also provides rental reimbursement. This type of coverage pays for a rental car when the covered vehicle is unavailable. While towing and rental reimbursement are available for all policies, the company offers others only for commercial vehicles. Some of the commercial-specific add-ons include:

  • Garage keepers: Available to drivers who keep a commercial vehicle in a garage when not in use.
  • Motor truck cargo: For commercial vehicles that haul freight.

Adding these additional options to policies increases Agency Insurance Company car insurance quotes.

Agency Insurance Company Insurance Rates Breakdown

Credit rating agencies review and rate insurance companies on their financial strength. Companies with higher ratings are more likely to provide payouts when customers file claims.

The Agency Insurance Company has been rated an A by A.M. Best, the most trusted rating agency. This rating is excellent and indicates that the company will provide a payout under any circumstance when a customer files a claim.

The Better Business Bureau (BBB) also rates companies based on their business practices. For example, the BBB has rated the Agency Insurance Company a B+, indicating the company is usually trustworthy and transparent when dealing with customers.

How can you buy Agency Insurance Company car insurance?

Customers can only purchase auto coverage from the Agency Insurance Company through independent agents. There are currently over 1,500 agents available in Maryland, Pennsylvania, and Virginia, the three states where the company operates.

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How can you make Agency Insurance Company payments?

Agency Insurance Company customers can make payments online or by phone. The easiest way to pay is through the online portal on the company website. Customers can use their Agency Insurance Company login to enter the customer portal to schedule payments.

In addition to paying on the company website, customers can also make payments through the mobile app. The app allows customers to complete the same tasks as the website, including:

  • Making policy changes
  • Scheduling payments
  • Viewing ID cards

Customers who prefer to make payments over the phone can reach the Agency Insurance Company phone number at 800-492-5629.

Agency Insurance Company Discounts Available

The best way to save on car insurance is to compare quotes from various companies and combine multiple discounts. Insurance companies provide various discounts that drivers can use to lower insurance costs. Knowing the discounts provided by companies allow you to determine how much you can save. The following table shows the saving opportunities offered by the Agency Insurance Company.

Agency Insurance Company Auto Discounts

Auto DiscountPurpose of Discount
Accident forgivenessRates don’t increase after the first at-fault accident.
Advance quoteReceive a quote before buying a policy.
Commercial driver’s licenseObtain a commercial driver’s license (CDL).
Driver improvement programComplete a driver improvement program.
HomeownerInsured owns a single-family home.
Multi-carInsure multiple cars with Agency Insurance Company.
Paid in fullPay for your entire policy in one payment.
Three-year claim and violation-freeRemain claim and violation-free for three years.

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While the company displays these discounts on its website, other savings opportunities might be available. When buying coverage, ask a representative about all possible deals to help you save.

AIC Car Insurance Claims Process Excellence

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Filing a claim with AIC Car Insurance is designed to be a hassle-free experience, offering multiple convenient options for policyholders. Whether you prefer the ease of online submissions, the personalized touch of over-the-phone assistance, or the convenience of mobile apps, AIC has you covered.

Their online platform allows you to submit claims with just a few clicks, while a dedicated claims phone line (1-800-841-5241) is available during business hours for those who prefer speaking with a representative. Additionally, AIC offers local fax (410-684-3271) and email ([email protected]) options for submission. This flexibility ensures that filing a claim aligns with your preferences and schedule.

Average Claim Processing Time

AIC Car Insurance is committed to quick and efficient claim processing. While specific processing times may vary depending on the complexity of the claim, AIC strives to handle claims promptly, providing policyholders with timely resolutions. For more accurate information on claim processing times, it’s recommended to contact AIC directly or refer to their website for the most up-to-date details.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction with claim resolutions and payouts is a crucial aspect of any insurance provider. While AIC Car Insurance has earned a solid reputation for competitive rates and coverage options, customer feedback on their claim resolution process varies. Some policyholders have reported positive experiences, citing the company’s commitment to resolving claims fairly and efficiently.

However, it’s essential to keep in mind that individual experiences may differ. To gain a better understanding of AIC’s claim resolution performance, consider researching customer reviews and consulting with current policyholders.

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Elevating Insurance Services: AIC Car Insurance Digital Features

Mobile App Features and Functionality

AIC Car Insurance recognizes the importance of technology in enhancing the insurance experience for policyholders. Their mobile app is designed to provide convenient access to policy information, claims filing, and account management. The app offers features such as the ability to view policy details, track claims in real-time, request roadside assistance, and make payments securely.

With a user-friendly interface and a range of functionalities, AIC’s mobile app aims to simplify insurance management and keep policyholders connected on the go.

Online Account Management Capabilities

AIC Car Insurance’s online account management capabilities empower policyholders to take control of their insurance needs. Through their online portal, policyholders can access and update their policy information, view billing statements, and make payments conveniently.

This platform also offers a comprehensive view of claims status and allows policyholders to communicate with AIC’s customer service team digitally. Online account management ensures that policyholders have easy access to essential information and can make changes to their policies as needed.

Digital Tools and Resources

In addition to their mobile app and online account management, AIC Car Insurance provides policyholders with various digital tools and resources. These include educational materials, FAQs, and informative articles to help customers better understand their coverage and navigate the insurance landscape.

AIC’s commitment to leveraging technology ensures that policyholders have access to the resources and information necessary to make informed decisions about their car insurance coverage.

Exploring AIC Insurance: Ratings, Reviews, and Comprehensive Coverage

AIC car insurance is a top choice for those seeking comprehensive coverage and exceptional service. As a subsidiary of the Agency Insurance Company of Maryland, AIC upholds a strong reputation in the insurance industry. Whether it’s AIC auto insurance for personal vehicles or AIC commercial insurance for business fleets, the company offers tailored solutions to meet diverse needs.

Backed by an AIC A.M best rating reflecting its financial stability, customers can trust in the company’s reliability. Reviews and feedback on AIC insurance reviews and complaints provide valuable insights into its performance and service quality. For those in need of policies, AIC insurance quotes ensure transparent pricing, offering competitive rates without compromising coverage.

Additionally, AIC roadside assistance delivers peace of mind with prompt support during emergencies. When it comes to informed decisions, compare car insurance comparison shopping answer key simplifies the process, providing comprehensive information for customers to make the best choices, including detailed AIC insurance rating information.

How Agency Insurance Company Ranks Among Providers

This review of the Agency Insurance Company provides a thorough breakdown of its offerings, rates, coverages, claims process, and customer feedback. It’s a comprehensive guide for individuals seeking insights into this particular insurance provider. You’ve highlighted key areas such as:

  • Competitive Rates: Comparing rates with other top insurance companies in Maryland.
  • Offered Coverages: Detailing the various standard and optional coverages available, both for personal and commercial policies.
  • Discounts: Outlining the discounts provided by the Agency Insurance Company, which can help customers save on their premiums.
  • Claims Process: Describing the ease of filing a claim, average processing times, and customer feedback on claim resolutions.
  • Digital Features: Detailing the mobile app functionalities, online account management, and digital tools available for policyholders.
  • Ratings: Highlighting the A.M. Best rating and the Better Business Bureau’s rating for the Agency Insurance Company.
  • Complaints: Addressing the number of complaints received by the BBB and the NAIC and guiding readers on how to explore these complaints in detail.
  • Purchasing & Payments: Explaining how customers can buy insurance and make payments to the Agency Insurance Company.
  • Company Background: Providing a brief history and overview of the Agency Insurance Company.

This review equips potential customers with essential information to make informed decisions about choosing this insurance provider. The incorporation of references ensures credibility and allows readers to delve deeper into specific aspects if they desire more information.

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Does the Agency Insurance Company have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) review complaints made about insurance companies. These reviews allow drivers to determine the quality of service they’ll receive.

At the time of this review, the BBB has received 19 complaints about the Agency Insurance Company during the last three years. Most of these complaints are about the company’s products and billing services.

The NAIC has received 17 complaints about the Agency Insurance Company. The NAIC lists the company’s complaint index ratio as 4.55, indicating that it has far more complaints than a company of a similar size.

While the Agency Insurance Company has more complaints than similarly-sized competitors, reading through individual complaints will help you determine if the number should be a concern.

AIC Car Insurance: Reliability & Support

When it comes to evaluating AIC Car Insurance, customers often seek assurance through AIC auto insurance reviews and the AIC Insurance Company of Maryland ratings. These insights offer valuable perspectives on the quality of service and reliability.

Moreover, access to AIC insurance claims phone number and AIC customer service number can significantly impact a policyholder’s experience during the claims process. Clear communication channels are crucial for swift resolutions, making the AIC claims phone number a lifeline in times of need.

Additionally, prospective clients may inquire about the AIC auto insurance phone number to gain information on policies and pricing, ensuring they make informed decisions tailored to their needs. For those seeking comprehensive coverage and responsive support, AIC Insurance emerges as a compelling option.

With a reputation for reliability and efficiency, the AIC Insurance Company stands as a trusted ally for motorists. In navigating the complexities of auto insurance, having access to AIC insurance claims phone number ensures prompt assistance in times of accidents or emergencies.

Moreover, the Agency Insurance Company of Maryland reviews serve as a testament to the company’s commitment to customer satisfaction. Whether through positive AIC auto insurance reviews or efficient agency insurance company claims phone number, AIC demonstrates a dedication to providing peace of mind on the road.

Exploring AIC Car Insurance: Maryland’s Trusted Provider

When considering AIC Insurance Maryland, individuals often seek reassurance from AIC insurance reviews to gauge the company’s reputation and service quality. AIC’s commitment to customer satisfaction is evident through positive feedback highlighted in many AIC reviews.

Moreover, the accessibility of AIC Insurance phone number and roadside assistance phone number adds to the convenience, ensuring policyholders receive prompt support when needed.

Furthermore, the AIC mobile app provides an additional layer of accessibility, allowing users to manage their policies and access resources on the go. With a strong presence in Maryland and a track record of reliability, AIC Maryland stands as a dependable option for insurance coverage.

For those navigating the insurance landscape in Maryland, AIC Insurance emerges as a prominent choice, backed by favorable AIC reviews. Whether it’s seeking assistance through the AIC Insurance phone number or availing oneself of the roadside assistance phone number, customers can rely on swift and efficient service.

The AIC mobile app further streamlines the insurance experience, empowering users with convenient policy management tools at their fingertips. In essence, AIC Maryland embodies reliability and customer-centricity, earning trust and acclaim through its commitment to excellence.

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Frequently Asked Questions

Can you get fully comprehensive car insurance?

Yes, it covers your vehicle, other vehicles, theft, and more.

How can I find the rating of an insurance company?

Check A.M. Best, Standard & Poor’s, Moody’s, or Fitch.

How does AIC work?

Could be a company or auto insurance in general.

How is my best rating determined?

Depends on factors like age and driving record.

How big is AIC?

The size of AIC Auto Insurance depends on the specific company and its market presence. It can vary significantly based on factors like customer base, geographical coverage, and financial performance. You’d need to research individual companies to determine their size in the insurance industry.

At what age is car insurance cheapest?

Usually mid to late 20s or early 30s.

Which insurance companies have the most complaints?

Complaint data can vary by region and over time. It’s best to check with consumer protection agencies or websites that compile complaints against insurance companies in your area.

Which insurance company denies the most claims?

Claim denial rates can also vary based on multiple factors. Again, researching consumer reports or contacting regulatory agencies can provide insight.

Which is better, AIC or BIC?

The comparison between AIC and BIC depends on various factors such as coverage options, customer service, premiums, and reputation. It’s recommended to compare quotes, read reviews, and consider personal preferences before deciding.

Who is the most trusted insurance company?

The most trusted insurance company can vary depending on individual experiences, preferences, and specific needs. Researching customer reviews, ratings from independent agencies, and financial stability can help determine trustworthiness.

How do I find a company’s rating?

You can find insurance company ratings from various sources including independent rating agencies like A.M. Best, Standard & Poor’s, Moody’s, and Fitch Ratings. These agencies evaluate the financial strength and stability of insurance companies.

How do you interpret AIC differences?

Interpreting differences between insurance companies such as AIC involves considering factors like coverage options, premiums, customer service quality, and financial stability.

How does AIC work?

AIC, presumably an insurance company, works by offering insurance policies to individuals or businesses to provide financial protection against specific risks in exchange for premium payments.

How is AIC rating calculated?

The rating of an insurance company like AIC is typically calculated by independent rating agencies based on financial metrics, claims payment history, customer satisfaction, and other relevant factors.

How long does it take to get an AIC?

The time it takes to get insurance from AIC or any other insurance company can vary depending on factors such as the type of policy, underwriting process, and individual circumstances. It’s best to inquire directly with the company or agent.

How much insurance do you need for a first-time driver?

The amount of insurance needed for a first-time driver depends on factors like the value of the vehicle, state minimum requirements, and personal preferences. It’s advisable to consult with an insurance agent to determine appropriate coverage levels.

How to compare AIC?

To compare AIC with other insurance companies, consider factors like coverage options, premiums, customer reviews, financial stability ratings, and claims process efficiency.

Is AIC a good insurance company?

Assessing whether AIC or any insurance company is good depends on individual needs and experiences. Researching customer reviews, financial stability, and coverage options can help determine if it’s a good fit for you.

What do ratings mean on insurance?

Ratings on insurance companies typically indicate their financial strength, stability, and ability to meet policyholder obligations, as evaluated by independent rating agencies.

What does “rated” mean in car insurance?

“Rated” in car insurance may refer to an insurance company’s financial rating, customer satisfaction rating, or the classification of a driver based on risk factors such as driving history.

What are the disadvantages of AIC?

Disadvantages of AIC or any insurance company may include higher premiums, limited coverage options, poor customer service, or dissatisfaction with claims handling. It’s essential to research and compare before making a decision.

What is the best insurance for first-time car owners?

The best insurance for first-time car owners depends on individual needs and preferences. It’s advisable to compare quotes from multiple insurance companies, consider coverage options, and assess customer reviews.

What is the cheapest insurance for first-time car owners?

The cheapest insurance for first-time car owners can vary based on factors such as location, driving history, vehicle type, and coverage needs. It’s recommended to shop around and compare quotes to find affordable options.

What is the meaning of AIC approval?

AIC approval could refer to various things such as approval of insurance policies, regulatory approval, or compliance with industry standards. It’s context-dependent.

What is the most trusted car insurance company?

The most trusted car insurance company can vary based on individual experiences and preferences. Researching customer reviews, financial stability ratings, and coverage options can help identify reputable insurers.

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Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Agency Insurance Company

3.76 (9 reviews)
0.5
July 6, 2023

Christopher C.

Agency Insurance Company review

I got hit by a semi truck after owning my car for 3 days and I called AIC, my ins. co and they have been draging their feet in getting the claim paid. They initally closed the claim saying that I wanted to go through the other company when all I wanted was to get the car fixed or totaled. Ultimately the car was totaled and I have been calling them ever since to get updates. Worst company ever. If I could give zero stars I would
1
December 3, 2019

Scamed

Defrauded

This is a low budget unprofessional dishonest insurance company. There client hit my vehicle and provided their information to me. They had me get an estimate only to deny paying the claim because they didn’t have a good phone number in file for their client. They are very dishonest and under handed including their legal representatives put in charge to handle claims [REDACTED NAME]
5
July 18, 2019

user19248

Quality Agency, well educated and helpful

I had a relatively good experience with this insurance agency. They have always been quick to answer my calls when I had questions and could easily help me with educated and good answers. I have never had an accident so I can't speak to how they handle those, but I am confident that they would be able to help me with any issues in the future that I may have
5
July 18, 2018

myrubylee

the CLAIMS department is what matters most

The most important thing when purchasing insurance is how the claims department works for you when there is a claim. When I was younger I had a liabiliy policy with a company and was hit by a stolen vehicle, I called the claim in and they said I had to wait 24 hours to speak to someone to set up a claim. Took days to finally get nowhere. With this company, my mother was hit by a drunk driver and they gave her everything she needed to know and ...
The most important thing when purchasing insurance is how the claims department works for you when there is a claim. When I was younger I had a liabiliy policy with a company and was hit by a stolen vehicle, I called the claim in and they said I had to wait 24 hours to speak to someone to set up a claim. Took days to finally get nowhere. With this company, my mother was hit by a drunk driver and they gave her everything she needed to know and more in less than 10 - 20 mins.
4
March 1, 2018

Yipihsj

Great company

Great company, good customer service . I am happy with it. I would like to recommend to anyone.
3
February 14, 2018

BrendanTheBoss2424

Good insurance - bad cost

It is a pretty good service but sadly it was too much money for the cost so I switched to Geico. Might switch back if they lower the cost.
4
October 4, 2017

laurennna

GOOD JOB

I love it, well good you should try nice people. helping other people out. not all about youre money too
4
August 9, 2017

Alexandra15

Saving money

This company offered fantastic auto insurance prices to a young driver. When other insurance companies wanted to charge an arm and a leg. 
5
August 4, 2017

Faiyaz

My review

This company has been exceptional. They helped me whenever I was in trouble. I am glad to have picked them as my insurance company.
4.5
August 1, 2017

Alex567865

Love it

Its awesome, i love how fast I was quoted and the way they run their business. I will definitely renew it.
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